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Recent guest reviews

Great stay staff was friendly and helpful.

The property was cute and quaint. The bed was comfortable. The property was pretty quite however the doors to the room were so heavy they slammed so you could hear every single person come and go. The staff told us the bar closed at 10 and we went in at 9:15 and the girl told us she was closed. The gym smelled absolutely foul. For the price...it was average at best.

Beautiful grounds in Hacienda style and peaceful atmosphere with a view of Camelback. The staff is wonderful - very accommodating and pleasantly helpful adding to a very enjoyable stay. The location is very good and the bar and restaurant food is excellent.

Property dated. Staff very good-attentive and hard working. Good restaurant. Good bar. The rooms should be back to precovid service. Change the beds-refresh water bottles, coffee Kurig selection is skimpy, not enough sweetener. Rooms should be cleaned daily. But all the staff were very good.

Quality

Love the property. But my fan in the bathroom didn’t work and I couldn’t brighten the television

Very nice grounds and the room were great. The mix up bar was excellent.

The grounds are fabulous, truly beautiful but the rooms are old and stuffy and outdated for the price you pay. Pool staff fabulous, food was good, service good, just hated the rooms, at least for the price. The room was downright grundgy.

I had to pay a resort fee but arrived after the spa closed & left the next day - didn't use any of the facilities.

Fantastic hotel, beautiful grounds. We enjoyed our stay!

What a beautiful place. The setting is magnificent the hotel is incredible. What can I say but a motion to have a place. I would recommend to anyone.

Overall a beautiful property. Our Valencia Casita could use some minor updates/repairs. The spa is wonderful, a tad pricey but to be expected with this property. The pool area is very simple and quaint, not really made for kids. I have to give props to Stephen at the pool bar. He made perfect "antioxidant" mojitos with fresh blueberries and mint. Delicious! Housekeeping was done everyday and was never a disruption. They did a very nice job. I loved how quiet the resort was, even with multiple weddings it was never too loud.

We stayed for 4 nights. It's a nicely run place. The grounds are nice. We had a big room with a great tub. The Spa is over priced compared to the Phonecian and other five star spas and it is not clean or new. The hot tub had mould and there's no one servicing the spa- they serve stale cashews and banana chips which isn't super classy. The pool area is relaxing with a nice menu. Our big issues were: 1. bad spa, 2. when we arrived the coffee maker had coffee splashed all over it so the sugar bags were damp and there was a bad smell, 3. the waiters/waitresses in the restaurant are unhappy to be there and the service was bad. Good things: Nice grounds, good staff, comfy bed. Not a 5 star place but nice.

Always enjoy our stay there! Private! The Food is Amazing!

Excellent service and unbelievable view, defitnely I'll be back.

This is a great place for a relaxing adult vacation. We loved the spa, and a must for a mom to be! The resort is beautiful and the food is great. Staff is exceptional!

E Camelback Road Phoenix AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Camelback East, Royal Palms Resort and Spa, part of Hyatt is within a few miles (5 km) of popular sights such as Old Town and Scottsdale Fashion Square. This 5-star resort has 119 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

32-inch Smart TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include iPod docks, minibars, and coffee makers.


Property features

Guests of Royal Palms Resort and Spa, part of Hyatt enjoy a full-service spa, an outdoor pool, and a gym. Parking is available for USD 23 per night (USD 37 per night for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury resort include a sauna, free WiFi in public areas, and a spa tub.

Room options

Suite, Terrace, View (Camelback View)

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Room, 1 King Bed, Terrace, View (Camelback View)

1 King Bed | Sleeps 2

Room, 2 Double Beds (Estate)

2 Double Beds | Sleeps 4

Suite, Terrace, View (Camelback View, Spa)

1 King Bed | Sleeps 4

Guest reviews for Royal Palms Resort and Spa, part of Hyatt

Everyone (13) Couples (25) Business (4) Family (3) Other (6) Friends (1)
5
Partner Couples

Great stay staff was friendly and helpful.

By , from El Paso on Aug 15, 2022

5
Everyone

By on Jun 27, 2022

3
Partner Couples

The property was cute and quaint. The bed was comfortable. The property was pretty quite however the doors to the room were so heavy they slammed so you could hear every single person come and go. The staff told us the bar closed at 10 and we went in at 9:15 and the girl told us she was closed. The gym smelled absolutely foul. For the price...it was average at best.

By on Jan 20, 2022

5
Everyone

Beautiful grounds in Hacienda style and peaceful atmosphere with a view of Camelback. The staff is wonderful - very accommodating and pleasantly helpful adding to a very enjoyable stay. The location is very good and the bar and restaurant food is excellent.

By , from San Diego on Jan 2, 2022

4
Family

Property dated. Staff very good-attentive and hard working. Good restaurant. Good bar. The rooms should be back to precovid service. Change the beds-refresh water bottles, coffee Kurig selection is skimpy, not enough sweetener. Rooms should be cleaned daily. But all the staff were very good.

By on Jun 29, 2021

5
Everyone

By on Jun 1, 2021

Review comment responded on Jun 12, 2021

Thank you for staying with us!

5
Partner Couples

Quality

By on May 4, 2021

Review comment responded on Jun 12, 2021

Thank you so much for your feedback. Our goal is to provide unique and quality experience for our guests while staying at Royal Palms Resort & Spa. Thank you for staying with us and we hope to host you soon again.

5
Family

Love the property. But my fan in the bathroom didn’t work and I couldn’t brighten the television

By on Feb 24, 2021

5
Partner Couples

Very nice grounds and the room were great. The mix up bar was excellent.

By on Feb 22, 2021

3
Friends

The grounds are fabulous, truly beautiful but the rooms are old and stuffy and outdated for the price you pay. Pool staff fabulous, food was good, service good, just hated the rooms, at least for the price. The room was downright grundgy.

By , from arizona on Jul 17, 2020

Royal Palms Resort and Spa, part of Hyatt

5200 E Camelback Road, Phoenix, AZ 85018
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