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Recent guest reviews

The place is over run with dogs it smells like a dog kennel inside the blgd. The linen on the beds have dog hairs embedded in them and I was nearly attacked by two pitbull terriers getting off the elevator for no apparent reason!

My room had cockroaches. My bed was like a spring roll out bed. Floor was dirty. Unless you pay extra you don't get fresh linen everyday. I had no wash clothes, and when asked for them the front desk told me to wait and she never came back. The elevator didn't work for about two days... A lot of drug addicts walking around the outside and inside. So overall.. this was the worst hotel I have ever stay... My opinion is never stay here...

Hardwood floors, shower and curtain good and durable. Bed frame terrible

The gentleman at the front desk was very rude an had the window closed during hours of operation. My room had roaches. The front desk was not able to provide roach spray. I changed rooms and the shower head did not work nor was the tub clean. The front desk could not provide any type of kitchen utensils and informed me that if they had them it would be a cost. Horrible experience!

We stayed there for a week and we had some cockroache issues. We contacted the manager there and had the guy over to lay down traps. Room also was not clean very well with pet furs and and faucet was leaking very bad. At late night, we could hear people talking outside very clearly. Make sure bring extra earplugs!

Very dirty rooms and sheets. Dirty sink smelly refrigerator.

Enjoyed every minute. Only thing is, to far from my job.

Dirty room no housekeeping except for once a week

Very sad to have a hotel with a great potential thrown away. Sketchy people coming in and out of the hotel, and very noisy at night. I was woken up at 2 am with very loud noises like moving furniture around and dropping things for an hour. People selling things out in the parking lot, that I am sure were not legal. Hotel looked very nice and has a great potential, it just needs a little security.

Staff was very unprofessional. Room was very uninviting and small. Linens were stained on bed. Front office was closed and not available when i needed to check out at 7am. Hotel location was not safe.

This place is suitable for long term stay but lack of amenities make it inconvenient for short term stay. The rooms have no shampoo, no safe, no iron/ironing board. Fridge in the room is very loud. Front desk office hours are very short, late arrivals may not even be able to check in. There's housekeeping only once per week (or once every two weeks?). TV is not clear and offers very few channels.

The room was better than I expected. A drawback was the constant smell of smoke. I could smell cigarette smoke through the vents, elevator, hallway, etc. I also didn't like the linen policy. Other than that, it met my needs.

The entire hotel smelled of smoke. Also, the front desk isn't open 24 hours and the check-in process took an inordinately long amount of time.

N 43rd Ave Phoenix AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Laundry facilities

Located in Estrella, WoodSpring Suites Phoenix I-10 West is 2.9 mi (4.6 km) from Maryvale Baseball Park and within a 10-minute drive of Footprint Center. Each of the 121 rooms at this hotel includes a kitchen, a dining area, and a sitting area.


Rooms

All 121 recently renovated accommodations feature kitchens and space to spread out with dining areas and sitting areas. 34-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Phones and desks are also standard. Limited housekeeping is available.


Property features

At WoodSpring Suites Phoenix I-10 West, guests have access to free WiFi in public areas, express check-out, and laundry facilities. If you drive, take advantage of free parking. This hotel also has a vending machine.

Room options

Room, 1 Double Bed with Sofa bed, Accessible, Non Smoking

1 Double Bed and 1 Double Sofa Bed | Sleeps 2

Standard Studio, 2 Double Beds, Smoking, Kitchen

2 Double Beds | Sleeps 4

Standard Studio, 1 Double Bed, Smoking, Kitchen

1 Double Bed | Sleeps 2

Standard Studio, 2 Double Beds, Kitchen

2 Double Beds | Sleeps 4

Guest reviews for WoodSpring Suites Phoenix I-10 West

Everyone (11) Family (2)
1
Family

By on Sep 13, 2019

Review comment responded on Sep 25, 2019

Oh no! We are so sorry you were not pleased with your stay.

1
Business Business

The place is over run with dogs it smells like a dog kennel inside the blgd. The linen on the beds have dog hairs embedded in them and I was nearly attacked by two pitbull terriers getting off the elevator for no apparent reason!

By on Apr 18, 2019

Review comment responded on Apr 23, 2019

I'm so sorry to hear about these disappointing issues. Thank you for letting us know. I wish your stay with us had been more pleasantly memorable.

1
Business Business Family

My room had cockroaches. My bed was like a spring roll out bed. Floor was dirty. Unless you pay extra you don't get fresh linen everyday. I had no wash clothes, and when asked for them the front desk told me to wait and she never came back. The elevator didn't work for about two days... A lot of drug addicts walking around the outside and inside. So overall.. this was the worst hotel I have ever stay... My opinion is never stay here...

By on Apr 1, 2019

Review comment responded on Apr 1, 2019

We are so disappointed to hear that you got a bad impression of our hotel during your stay. We work hard to provide affordable, clean, and comfortable rooms and we’re sorry that was not your experience. We wish you the best in your future travels.

4
Everyone

Hardwood floors, shower and curtain good and durable. Bed frame terrible

By on Mar 24, 2019

Review comment responded on Mar 27, 2019

Thank you for your thoughtful comments. We appreciate hearing what you loved and what needs our attention. We will use this feedback to help us improve and we are glad our accommodations met your needs during your stay with us. We look forward to seeing you again!

1
Everyone

The gentleman at the front desk was very rude an had the window closed during hours of operation. My room had roaches. The front desk was not able to provide roach spray. I changed rooms and the shower head did not work nor was the tub clean. The front desk could not provide any type of kitchen utensils and informed me that if they had them it would be a cost. Horrible experience!

By on Feb 20, 2019

Review comment responded on Apr 1, 2019

Thank you for your review. Though we are never happy when a guest feels disappointed we do appreciate hearing your impressions and perspective so we can always be improving. We wish you the very best in your future lodging and travels.

2
Everyone

We stayed there for a week and we had some cockroache issues. We contacted the manager there and had the guy over to lay down traps. Room also was not clean very well with pet furs and and faucet was leaking very bad. At late night, we could hear people talking outside very clearly. Make sure bring extra earplugs!

By on May 13, 2018

Review comment responded on May 17, 2018

We're so sorry to hear that you were disturbed by some noise and that the faucet was not functioning properly during your stay. We work very hard to deliver clean, well-maintained rooms and we are looking into the issues you noted. We have passed along your comments to the hotel. Thank you for letting us know.

1

dirty room and sheets

Everyone

Very dirty rooms and sheets. Dirty sink smelly refrigerator.

By on Feb 23, 2018

Review comment responded on Apr 9, 2018

Thank you for your review. We are so sorry to hear that you were disappointed by the cleanliness of your room. We promise a clean room to every guest and it sounds like we fell short here. Your comments have been shared with our operations team to ensure future stays are pleasant ones. We are eager to provide you with a clean, comfortable room you deserve if you would consider staying with us again.

5
Everyone

Enjoyed every minute. Only thing is, to far from my job.

By on Feb 8, 2018

1
Everyone

Dirty room no housekeeping except for once a week

By on Oct 4, 2017

2

sad

Everyone

Very sad to have a hotel with a great potential thrown away. Sketchy people coming in and out of the hotel, and very noisy at night. I was woken up at 2 am with very loud noises like moving furniture around and dropping things for an hour. People selling things out in the parking lot, that I am sure were not legal. Hotel looked very nice and has a great potential, it just needs a little security.

By , from Arizona on Aug 23, 2017

WoodSpring Suites Phoenix I-10 West

1360 N 43rd Ave, Phoenix, AZ 85009
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