TV remote had been stolen but they probably brought me a new one and calibrated it. They did have a plug-in available for my electric car but I had to supply my own electric cord. Front desk staff not on friendly but very awkward as if they were too busy to engage in polite conversation. To be precise instead of saying “how can I help you” The front desk clerk merely said, “Name?” As if I was checking in at Boot Camp. Also first thing in the morning the dogs and the property immediately behind the hotel woke me up with their barking
Very clean. Big rooms. Outside activities. More than expected.
The property was large, clean, and overall very nice. The only issue I had was sound transfer from the unit above me.
The property is a bit dated but clean. You can make up for that with good service. Or decent service. Or perhaps even adequate service?
I enjoyed this property, it had a nice pool & hot tub plus a large outside sitting area with fire pits at night. Only negatives was no free coffee in the lobby or breakfast as most Holiday Inns which isn't a big deal but free coffe would be nice.
I loved how accommodating the staff were especially since I am an IHG member. Check in wasn't until 3pm however we were able to check in at 12pm. Only thing I didn't like about this property is they do not offer free coffee in the lobby like many other Holiday Inns I've stayed at. Coffee only available to purchase but not a big thing if you don't drink coffee.
The room is amazing and cozy. The bed is my favorite...so comfortable.
This is very convenient to the airport. We enjoyed the restaurant on site for dinner.The outdoor pool & hot tub were well kept.
Located in Camelback East, Holiday Inn & Suites Phoenix Airport North, an IHG Hotel is 3 mi (4.8 km) from Desert Botanical Garden and within a 10-minute drive of other popular attractions like Phoenix Convention Center. This 228-room, 3-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.
Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 6 AM to 10:00 AM.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and microwaves are also standard.
Guests of Holiday Inn & Suites Phoenix Airport North, an IHG Hotel have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 10.00 per day, or you can take advantage of the free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
Dear John, Thank you for taking the time to review your recent visit with us. We take all of our surveys and comments very seriously and we use the feedback we receive to determine all of our future amenities and services to our guests. I am glad that your visit was overall enjoyable and we hope to see you on your next visit back to PHX. If you have any questions or need assistance in the future please let me know. Always at your service, Matthew Strawn General Manager
TV remote had been stolen but they probably brought me a new one and calibrated it. They did have a plug-in available for my electric car but I had to supply my own electric cord. Front desk staff not on friendly but very awkward as if they were too busy to engage in polite conversation. To be precise instead of saying “how can I help you” The front desk clerk merely said, “Name?” As if I was checking in at Boot Camp. Also first thing in the morning the dogs and the property immediately behind the hotel woke me up with their barking
Thank you for choosing to stay at the Holiday Inn Phx Airport North. We value your feedback and are sorry to hear that your recent stay with us did not live up to your expectations. We use comments such as yours to make continuous improvements to our brand and we hope to have the opportunity to have you as a guest in the future. Thank you again for taking the time to provide feedback!
Very clean. Big rooms. Outside activities. More than expected.
Thank you for choosing to stay with us at the Holiday Inn Phoenix Airport North. We value your feedback and are pleased to hear that you enjoyed your stay at our property. We look forward to having you as a guest in the future. Thanks again for taking the time to provide feedback!
Thank You for the 5 out of 5 rating. We appreciate and value your feedback