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Recent guest reviews

Clean property. Daily cleaning. I recommend this hotel for those who are looking budget friendly hotel while being clean with all amenities.

Front desk was friendly and professional. Room was immaculate. I was extremely satisfied with my stay there. There was nothing I didn't like about this hotel. Will definitely stay here again

Our stay started with broken laundry machines even though we called ahead in advance and asked if they were working and ended with the elevator being out of service and no assistance with our bags. Lucky for us the manager was on duty and refused to give any type of concession discount or comp and instead gave us a terrible attitude to send us on our way!! By far one of the worst places I've stayed at if everything goes right you may have an average experience but if anything goes wrong don't look for anyone to correct the problem.

Friendly staff. Breakfast was good.

Great

Everything went smoothly, checked in pretty late. Had on laundry room, however they did not have detergent, or softners available, and the free breakfast was not available at the time stated, breakfast was available an bour prior

This was one of the cleanest and best maintained Best Western properties that I have stayed in. The staff was friendly, the rooms were clean, plenty of parking and overall a very pleasant place to stay. One suggestion, possibly have something to 'cool' the pool down a bit. The water in the pool was pretty much the same temp as the Jacuzzi. but overall I was very happy with this location.

Clean room, friendly staff. Very good breakfast. Reasonable price!

I liked that it was updated and clean, there was no noise either from the cleaning staff.

Friendly staff...clean rooms...loved the breakfast....great stay!

This hotel is in desperate need of a renovation. We felt like we were slumming it.

Access to the freeway was and restaurants was very convenient. Hotel decor was very nice

N Black Canyon Highway Phoenix AZ

Hotel highlights

  • Close to Castles N' Coasters
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in North Mountain, Best Western North Phoenix Hotel is within a 15-minute drive of popular attractions such as Grand Canyon University and Arizona State Capitol. This hotel has 86 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.


Rooms

All 86 air-conditioned rooms provide microwaves, coffee makers, and free local calls. 40-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include hair dryers, ironing boards, and wardrobes or closets.


Property features

At Best Western North Phoenix Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a spa tub, a business center, and a computer station.

Room options

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western North Phoenix Hotel

Everyone (15) Couples (2) Family (6)
4
Business Business

Clean property. Daily cleaning. I recommend this hotel for those who are looking budget friendly hotel while being clean with all amenities.

By on Feb 6, 2022

Review comment responded on Feb 6, 2022

Thank you doe staying with us, we appreciate the nice comments and hope to see you again in the future

5
Everyone

Front desk was friendly and professional. Room was immaculate. I was extremely satisfied with my stay there. There was nothing I didn't like about this hotel. Will definitely stay here again

By , from OXNARD on Feb 5, 2022

Review comment responded on Feb 6, 2022

Thank you for staying with us Patrick, we appreciate your business and look forward to seeing you again

2
Partner Couples

Our stay started with broken laundry machines even though we called ahead in advance and asked if they were working and ended with the elevator being out of service and no assistance with our bags. Lucky for us the manager was on duty and refused to give any type of concession discount or comp and instead gave us a terrible attitude to send us on our way!! By far one of the worst places I've stayed at if everything goes right you may have an average experience but if anything goes wrong don't look for anyone to correct the problem.

By on Feb 4, 2022

Review comment responded on Feb 4, 2022

Hi Glenn, I do apologize for the dryer issue, it was working yesterday just fine, unfortunately someone had put a Canadian quarter in it and that is why it was not working last night and it was fixed this morning, and you were told that when you were checking out. You did not ask for compensation nor had any conversation with me about it or anything else. You were helped with your bags by the front desk clerk as you were trying to haul a luggage cart down the stairwell. We unfortunately cant control that the elevator broke and a tech was called immediately this morning as it stopped working.

4
Everyone

By on Nov 4, 2021

5
Everyone

By on Oct 24, 2021

5
Partner Couples

Friendly staff. Breakfast was good.

By on Sep 6, 2021

Review comment responded on Sep 8, 2021

Thank you for your review We appreciate your feedback. We are pleased to hear that you enjoyed your room and your stay at our hotel. We look forward to the opportunity to serve your needs again. Please reach out if we can assist you with your future needs.

5
Business Business

Great

By on Jul 14, 2021

Review comment responded on Jul 18, 2021

Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Hope to see you again soon!

4
Everyone

By on Jun 1, 2021

Review comment responded on Jun 11, 2021

Thank you for the rating we appreciate the feedback!

5
Everyone

By on May 25, 2021

Review comment responded on Jun 7, 2021

Thank you for the great rating we appreciate the feedback!

4
Everyone

By on Jan 21, 2021

Review comment responded on Feb 1, 2021

Thank you for the great rating we appreciate the feedback!

Best Western North Phoenix Hotel

9455 N Black Canyon Highway, Phoenix, AZ 85021
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