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Recent guest reviews

After sweating all day in the convention center I looked forward to a nice cool hotel room. Unfortunately, the room thermostat is controlled by hotel engineering. I complained several times and they adjusted my thermostat to 66 but the room never got below 71.4 degrees. I slept uncovered and in a pool sweat all night! I entered the room at 6pm and the room was 76. At 12am it was still 74. 1am it was 73. 6:30am it was 71.4. Ridiculous!! Don’t stay if you like a cool room!

Perfect location, amenities were great, room and bathroom were awesome. It made the Phoenix heat bearable!

Terribly uncomfortable beds and air conditioning did not cool room. On a stay cation amd actually just left at midnight to go home.

Awesome stay! Beautiful place!!

Modern

Beautiful property. A lot of amenities

They charged me for leaving to go to the airport to catch my flight when I had to even though I already paid for the rooms in advance they charged me almost $200 for leaving my room when I needed to to go to the airport and returning my keys

Loved the daily cleaning

great location - clean rooms

Beautiful view of sunrise from our room with distant mountains. Quiet room, didn't hear anyone. The hotel charges a lot for water ($5!) and we didn't see any convenient locations nearby to buy any.

Best valet service I've used for the money. Parking in nearby decks is a bit more expensive. Check in was uneventful which is good. Use the elevators facing the reception desk to get to the top floor restaurant. Rooms are average, quiet. Get a balcony if you want to enjoy the "Green Hotel" amenities.

The onsite breakfast made our trip great. We were there on business and we needed food there, onsite. The breakfast staff also treated us with great care.

The room was really spacious and gave a lot of space to work or relax. Set up nicely with a bookcase/TV wall separating the living area from the bedroom. Great city views and location. We walked to drinks and dinner spots. Very helpful staff.

The hotel had a great view of downtown and was in close walking distance to great restaurant options.

Staff was professional and nice.

Loved there was no carpet!!

such a nice and friendly staff

Great place clean quiet .

Morning view of sunrise! Stunning!

N 2nd St Phoenix AZ

Hotel highlights

  • Steps from Phoenix Convention Center
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Phoenix, Hyatt Regency Phoenix is next to popular attractions like Herberger Theater Center and Phoenix Symphony Hall. This 693-room, 4-star hotel has an outdoor pool along with a gym and a spa tub.


Dining

Enjoy dining at one of 2 onsite restaurants including Compass Arizona Grill, which specializes in American cuisine. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a full breakfast is available for a fee.


Rooms

Guests can expect WiFi, wired Internet, and 55-inch Smart TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. IPod docks, refrigerators, and coffee makers are also available. Weekly housekeeping is available.


Property features

At Hyatt Regency Phoenix, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 26 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this family-friendly hotel include a spa tub, a conference center, and a business center.

Room options

Guest Room, Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 4

Presidential Room, 1 Bedroom

1 King Bed | Sleeps 4

Suite (Parlor)

1 King Bed | Sleeps 4

Guest reviews for Hyatt Regency Phoenix

Everyone (13) Couples (13) Family (8)
1
Business Business

After sweating all day in the convention center I looked forward to a nice cool hotel room. Unfortunately, the room thermostat is controlled by hotel engineering. I complained several times and they adjusted my thermostat to 66 but the room never got below 71.4 degrees. I slept uncovered and in a pool sweat all night! I entered the room at 6pm and the room was 76. At 12am it was still 74. 1am it was 73. 6:30am it was 71.4. Ridiculous!! Don’t stay if you like a cool room!

By on Aug 25, 2022

5
Partner Couples

Perfect location, amenities were great, room and bathroom were awesome. It made the Phoenix heat bearable!

By on Aug 8, 2022

2
Partner Couples

Terribly uncomfortable beds and air conditioning did not cool room. On a stay cation amd actually just left at midnight to go home.

By on Jul 4, 2022

5
Partner Couples

Awesome stay! Beautiful place!!

By on Jul 3, 2022

4
Family

Modern

By on Jun 25, 2022

5
Partner Couples Friends

Beautiful property. A lot of amenities

By on May 16, 2022

1
Everyone

They charged me for leaving to go to the airport to catch my flight when I had to even though I already paid for the rooms in advance they charged me almost $200 for leaving my room when I needed to to go to the airport and returning my keys

By on May 15, 2022

4
Partner Couples

Loved the daily cleaning

By on Apr 24, 2022

5
Family

great location - clean rooms

By on Apr 23, 2022

4
Friends

Beautiful view of sunrise from our room with distant mountains. Quiet room, didn't hear anyone. The hotel charges a lot for water ($5!) and we didn't see any convenient locations nearby to buy any.

By on Mar 20, 2022

Hyatt Regency Phoenix

122 N 2nd St, Phoenix, AZ 85004
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