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Recent guest reviews

Great property - clean, nice staff and great views.

On-demand did not work Bathtub could not be used as a tub, shower only Very few options for room service

The rooms were clean, stylish and gorgeous. Bed was very comfortable. Only minor negative was The hotel had some construction going on and the pool was closed, however a different pool location was arranged.

Pool and fitness center is under construction and not available for use, and it wasn't disclosed when I booked my reservation. I didn't fond out until I checked in at the hotel and by that time it was too late. Not good, especially when its 110 degrees outside.

Beautiful place right In the heart of downtown Phoenix!! Pool was under renovation but we were able to use the neighboring hotel’s.

We liked how clean this property was. Also close to where we had to go.

When we checked in our high room king bed wasn’t ready so they gave us a lower room queen bed and a $50 credit. Well they didn’t tell us it was a Murphy bed - the middle sagged so all night we both woke up stuck in the middle of the bed sagging So no sleep!

Didn’t like valet attendant mislead me to park my car myself

Like: parking close by; centrally located Dislike: a little out dated; bottom dining closed under Remodel

It was outdated but they are under renovations. However the renovations were very noisy during the day when I tried to nap.

The location of the hotel was great. A few mins away from the baseball stadium. However, the staff was rude and didn't explain or give directions to our rooms. We get to our room and its dirty. The cabinets look like they have never been cleaned and the ceiling was disgusting. I was very disappointed. I brought my parents to what I thought was a nice hotel, something different, but it turned out to be opposite. Over all not worth the price!

They were able to provide all the amenities I needed. Efficient layout and plenty of room for the conference Great, nutritious, fresh and yummy food at all price points from the lobby shop to the sports bar to the upscale rooftop restaurant.

Updating of my room is poorly executed. Ceiling above bed borderline discusting with patchwork and repairs obvious.

N 2nd St Phoenix AZ

Hotel highlights

  • Walking distance to Phoenix Convention Center and Talking Stick Resort Arena
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Phoenix, Hyatt Regency Phoenix is next to popular attractions like Herberger Theater Center and Phoenix Symphony Hall. This 693-room, 3.5-star hotel has an outdoor pool along with a 24-hour fitness center and a spa tub.


Dining

Enjoy dining at one of 2 onsite restaurants including Compass Arizona Grill, which specializes in American cuisine. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a full breakfast is available for a fee.


Rooms

All 693 rooms feature iPod docks, refrigerators, and coffee makers. Guests can expect WiFi, wired Internet, and 55-inch flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Video-game consoles, safes, and phones are also available.


Property features

At Hyatt Regency Phoenix, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. Parking is available for USD 23 per day (USD 33 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Guest Room, Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 4

Presidential Room, 1 Bedroom

1 King Bed | Sleeps 4

Guest Room, Room, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Hyatt Regency Phoenix

Everyone (34) Couples (4) Family (7)
5
Partner Couples

Great property - clean, nice staff and great views.

By , from Queen Creek, AZ on Feb 16, 2020

Review comment responded on Feb 25, 2020

Thank you for staying with us!

5
Everyone

By on Jan 5, 2020

Review comment responded on Jan 12, 2020

Thank you so much, we are glad you enjoyed your stay!

2
Family

On-demand did not work Bathtub could not be used as a tub, shower only Very few options for room service

By on Dec 29, 2019

5
Everyone

By on Oct 27, 2019

Review comment responded on Oct 28, 2019

We are so pleased that you had an enjoyable stay with us. We hope to welcome you back in the near future!

5
Everyone

By on Oct 20, 2019

Review comment responded on Oct 21, 2019

We are so pleased that you had an enjoyable stay with us. We hope to welcome you back in the near future!

5
Business Business

The rooms were clean, stylish and gorgeous. Bed was very comfortable. Only minor negative was The hotel had some construction going on and the pool was closed, however a different pool location was arranged.

By on Oct 7, 2019

3
Family

Pool and fitness center is under construction and not available for use, and it wasn't disclosed when I booked my reservation. I didn't fond out until I checked in at the hotel and by that time it was too late. Not good, especially when its 110 degrees outside.

By , from Los Angeles, Ca on Aug 19, 2019

Review comment responded on Aug 23, 2019

We sincerely apologize for the inconveniences you experienced during our hotel renovation. We completely understand your frustration. We hope to have the opportunity to welcome you back in the near future so that we can share all of our new and exciting changes!

5
Family

Beautiful place right In the heart of downtown Phoenix!! Pool was under renovation but we were able to use the neighboring hotel’s.

By on Aug 19, 2019

Review comment responded on Aug 22, 2019

We are so pleased that you had an enjoyable stay with us. We hope to welcome you back in the near future!

5
Partner Couples Family

We liked how clean this property was. Also close to where we had to go.

By on Aug 4, 2019

Review comment responded on Aug 5, 2019

We are so pleased that you had an enjoyable stay with us. We hope to welcome you back in the near future!

4
Partner Couples

When we checked in our high room king bed wasn’t ready so they gave us a lower room queen bed and a $50 credit. Well they didn’t tell us it was a Murphy bed - the middle sagged so all night we both woke up stuck in the middle of the bed sagging So no sleep!

By on Jun 24, 2019

Hyatt Regency Phoenix

122 N 2nd St, Phoenix, AZ 85004
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