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Residence Inn Phoenix Downtown

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in Phoenix

Choose dates to view prices

Photo gallery for Residence Inn Phoenix Downtown

Lobby
Desk, laptop workspace, soundproofing, iron/ironing board
Full-size fridge, microwave, oven, stovetop
Lobby lounge
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
132 S Central Ave, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪7 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(57 reviews)
  • 342 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(53 reviews)
  • 426 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Mountain View

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed, Mountain View

9.0 out of 10
Wonderful
(9 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Tub)

Full-size fridge, microwave, oven, stovetop

Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Roll-in Shower)

Full-size fridge, microwave, oven, stovetop

Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Full-size fridge, microwave, oven, stovetop

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

Full-size fridge, microwave, oven, stovetop

Studio, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 2 Queen Beds (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

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Sheraton Phoenix Downtown

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  • Pool
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8.8 out of 10, Excellent, 1,004 reviews
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The price is $159
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Total with taxes and fees
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About the neighborhood

Phoenix

Located in Downtown Phoenix, Residence Inn Phoenix Downtown is within a 5-minute walk of Mortgage Matchup Center and within 15 minutes of other popular attractions like Phoenix Convention Center. This 3-star hotel welcomes guests with 200 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi. Centrally located in Phoenix, the hotel is connected to the convention center and also a short walk from Chase Field.

What's nearby

  • Mortgage Matchup Center - 2 min walk - 0.1 miles
  • Phoenix Convention Center - 5 min walk - 0.3 miles
  • Phoenix Symphony Hall - 5 min walk - 0.3 miles
  • Chase Field - 7 min walk - 0.4 miles
  • The Van Buren - 8 min walk - 0.5 miles

Getting around

  • Washington - Central Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Pigtails - ‬2 min walk
  • ‪The Arrogant Butcher - ‬3 min walk
  • ‪Potbelly Sandwich Shop - ‬3 min walk
  • ‪Ingo's Tasty Food - ‬4 min walk
  • ‪Bitter & Twisted Cocktail Parlour - ‬1 min walk

About this property

Residence Inn Phoenix Downtown

Pet-friendly hotel with free breakfast connected to the convention center in Phoenix
At Residence Inn Phoenix Downtown, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 45 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
32-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Interior entrance
Courtyard Phoenix Downtown
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,002 reviews
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The price is $141
Dec 21 - Dec 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Family friendly

  • Dining table
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5,737 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay
  • Dogs and cats only
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Phoenix Downtown Hotel
Resince Inn Phoenix Hotel
Phoenix Downtown Phoenix
Residence Inn Phoenix Downtown Hotel
Residence Inn Phoenix Downtown Phoenix
Residence Inn Phoenix Downtown Hotel Phoenix

Frequently asked questions

Is a free cancellation option available at Residence Inn Phoenix Downtown?

Residence Inn Phoenix Downtown provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn Phoenix Downtown?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Residence Inn Phoenix Downtown on Dec 21, 2025 start from $125.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Residence Inn Phoenix Downtown?

This hotel is situated in Downtown Phoenix within a 10-minute walk of Mortgage Matchup Center and Chase Field. You'll also find The Van Buren and Phoenix Symphony Hall less than a mile away.

Is there parking available at Residence Inn Phoenix Downtown?

Yes, valet parking is offered for USD 45 per day with in/out privileges.

Does Residence Inn Phoenix Downtown feature a casino at the property?

No, Residence Inn Phoenix Downtown doesn't have a casino.

Will I find an indoor pool at Residence Inn Phoenix Downtown?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Residence Inn Phoenix Downtown?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Residence Inn Phoenix Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Residence Inn Phoenix Downtown have a restaurant that serves breakfast?

Yes, Residence Inn Phoenix Downtown serves free buffet breakfast at The Bistro each morning.

Will Residence Inn Phoenix Downtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Residence Inn Phoenix Downtown for a fee of USD 150.00 per accommodation, per stay.

Are there connecting rooms at Residence Inn Phoenix Downtown?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Residence Inn Phoenix Downtown?

The closest major airport to Residence Inn Phoenix Downtown is Phoenix Sky Harbor Intl. Airport (PHX), which is 7.3 mi away (12 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 20.1 mi away (25-minute drive).

Can I book a room with a balcony at Residence Inn Phoenix Downtown?

No, you won't find guestrooms with balconies at Residence Inn Phoenix Downtown.

Does Residence Inn Phoenix Downtown have a wedding venue?

Take advantage of the wedding venue at Residence Inn Phoenix Downtown if you plan to say "I do" during your trip.

Reviews

Residence Inn Phoenix Downtown Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 748 out of 1004 reviews
Rating 8 - Good. 157 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

Reviews

10/10 Excellent

Jesha

Clean room, staff was helpful. Only thing is the master switch placement may not a
Stayed 1 night in Nov 2025

10/10 Excellent

Felicia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Klaris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Stayed 5 nights in Sep 2025

10/10 Excellent

Melissa

Stayed 1 night in Sep 2025

2/10 Terrible

Nicole

Disliked: Staff & service
PLEASE READ! I would advise all that book this property to think twice. I had booked this property through Expedia upon check-in. They confirmed my check-in and took my credit card for what I thought would be incidentals / security deposit as is protocol, and ended up charging me again for the room. I had noticed the charge on my credit card with an alert, but again I was just assuming that this was for incidentals/security deposit which I assumed would clear in a few days. I would like to again stress that I paid for full for this room two weeks prior. I am trying to work with my credit card company to dispute this fraud as they had given no indication that they were taking the credit card for other than incidentals/ room deposit. I am writing this review in hopes that I could save somebody else from losing out on over $500 because both Expedia, as well as the property are placing the blame on the other party and refusing to give me a refund. There are plenty of beautiful properties in downtown Phoenix that I could recommend that you pick instead of the Residence Inn.
Stayed 2 nights in Sep 2025

8/10 Good

Mariette, Guaynabo

Stayed 3 nights in Sep 2025

10/10 Excellent

Katie, Bagdad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and customer service
Stayed 1 night in Sep 2025

10/10 Excellent

JESSICA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lucinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly at check in. Room was very nice and had plenty of space. Location is great if you’re going to Footprint Center or Chase Field. Close to restaurants and bars and even a grocery store. Parking fee is a bit high, but the valet is convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dalila

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice layout, valet was good
Stayed 3 nights in Aug 2025

8/10 Good

Marlene

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a great location for a concert. The room was run down. The office chair was completely falling apart and the remote to the TV was cracked and broken. The wood in the bathroom was dirty and looked like it had never been wiped down. Dusty and showing drips of fluids. Will not stay again. Free breakfast was not available although it said we would have that in our reservations.
Stayed 1 night in Aug 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

mutaz, mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and views
Stayed 3 nights in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Don’t forget anything when you leave!

Hotel is very nice, room was great, and perfect location for attending a concert at Arizona Financial. Front desk clerk never acknowledged me at check in, even thought the reservation was in my name- seemed a bit chauvinistic! My husband left his ENTIRE bathroom bag in the room- when we called to report it they said nothing was found in the room. It was left in the room next to the sink, not in our bags or our car. Wow!
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great and the whole building was quiet. I was amazed on how quiet. Every employee was so helpful to us. This was our first time to Phoenix and we will be back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jaclyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vincent, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

FUGICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the location. Alot to do and a lot of different options for food
Stayed 2 nights in Aug 2025

10/10 Excellent

Alex

Stayed 1 night in Aug 2025

10/10 Excellent

Elias

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, friendly and very close to everywhere in downtown area. The staff was professional.
Stayed 2 nights in Aug 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Hotel is in a great location for attending events and going to the downtown area. Rooms are nice and clean. Hotel staff is very nice. Only thing that was lacking was breakfast. We stayed 3 nights and every morning tried going even earlier and it was always empty for most the hot food. They also did not rotate options for hot food. Hotel stay is 5/5 with the rating losing one star due to the 1/5 breakfast
Stayed 3 nights in Jul 2025

8/10 Good

gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for our purpose of the trip. Didn’t get any housekeeping during the 3 day stay, probably our own complaint
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The layout of the room was excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Sherri

I had a great stay! The room was clean! The staff was wonderful! So kind and friendly! I literally walked across the street to my venue for a concert! I was on the 15th floor and had an awesome view!
Stayed 1 night in Aug 2025

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