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Embassy Suites Hotel Phoenix-Tempe

3.5 out of 5.0

Recent guest reviews

Wonderful experience no concerns. I loved the apartment feel of this property.

Newly remodeled rooms. Outdoor seating area located by the bar and restaraunt which was located by the pool. Very convenient layout.

Everything was nice. The managers reception Is pretty cool

Everything was really good i had a great stay and the staff was amazing id lovr to go back abd stay

the road traffic was real load maybe double pain windows to reduce the sound

Friendly staff, great breakfast, excellent shuttle service!

Very nice hotel. The courtyard and pool area is kept up well with outdoor patio seating. The staff was amazing and the free shuttle to local shops and the airport really made it nice!

Was here on business. Was different than other ES I've stayed at with rooms outdoors instead of indoors. Close to expressway and relatively close to the airport. Breakfast was ok and reception was good. Front desk was accommodating with something billed incorrectly. Overall this is a good hotel with friendly folks.

Nice and clean rooms, very helpful staff and GREAT breakfast. A bit of road noise as it's right off the highway.

Many things didn't work, the hotel is an outdoor motel type and I couldn't tell that from the pictures. Fridge didn't work, toilet floater/flapper leaked and refilled all night every night despite me telling the staff twice. Hotel isn't right near a freeway so not the best location. Decent value, I suppose, but I wouldn't stay here again.

I really enjoyed the atmosphere. The breakfast was the best of any hotel we've stayed.

Great, free breakfast. Cook to order, and a buffet. Staff is very friendly. 5:30-7:30 pm they have a free snack/drink social time. Snacks, and all drinks are free, including alcohol. They also have menu so you can order a meal. Of course that part isn't free. One downside is the shuttle doesn't run 24/7. Shuttle service starts at 6am. I had to get a cab to get to the airport. Not a huge deal, but it wasn't convenient.

Toilet backed up in AM. Reported at 8 AM Sat. Back in room at 6PM used toilet still backed up. (Thankfully no overflow). Reported it again at 6:15 said they'd take care of it. Back in room at 11PM -- toilet flushed slow. I stayed at Embassy last year NO PROBLEM Had chicken sandwich Sat & Sun. for lunch. Food was good. Service good. Happy Hour Enjoyable

Staff was very friendly and accommodating. Full breakfast with great choices.Nice bar and restaurant.

I brought my elderly mother to visit family. The hotel was very accommodating and friendly. We had everything we needed to make traveling easier.

Nice hotel for a stay in Tempe. Close to the freeway, so it's a little noisy, but very convenient. Great social/cocktail hour, nice property.

4400 S Rural Rd Tempe AZ

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Embassy Suites Hotel Phoenix-Tempe places you within 3 miles (5 km) of popular attractions like Arizona Mills Mall and Arizona State University. This 224-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Free cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a sofa bed, a sitting area, and a refrigerator.


Property features

Guests staying at Embassy Suites Hotel Phoenix-Tempe enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 10.00 per night, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Full 2 | Sleeps 6

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 2 Bedrooms

King 1 | Sleeps 8

Guest reviews for Embassy Suites Hotel Phoenix-Tempe

Everyone (14) Couples (9) Business (5) Family (11) Friends (5) Other (1)
5
Everyone

By on Aug 14, 2019

Review comment responded on Aug 15, 2019

Dear Anonymous, Thank you for your review. I am so happy you enjoyed your time with us. We look forward to seeing you again next time you are in Tempe. Best,

5
Everyone

Wonderful experience no concerns. I loved the apartment feel of this property.

By on Aug 4, 2019

Review comment responded on Aug 5, 2019

Dear Anonymous, Thank you for your review of our hotel. I am very happy you enjoyed your time with us. We look forward to seeing you again next time you are in Tempe. Best,

5
Everyone

By on Aug 4, 2019

Review comment responded on Aug 5, 2019

Dear Anonymous, Thank you for taking the time to review our hotel. I am very happy you enjoyed your stay with us. We look forward to seeing you next time you are in Tempe.

2
Everyone

By on Aug 2, 2019

Review comment responded on Aug 5, 2019

Dear Anonymous, Thank you for taking the time to review our hotel. I apologize for any issues your encountered during your stay. If you would like to share the issues you encountered please reach out to me directly at the hotel. Thank you again. Sincerely,

5
Everyone

By on Jul 27, 2019

Review comment responded on Jul 29, 2019

Dear Anonymous, Thank you for your review. I am very happy to hear your enjoyed your stay. Please let us know if we can do anything to make your next stay even better. Thank you. Best,

5
Families Families

Newly remodeled rooms. Outdoor seating area located by the bar and restaraunt which was located by the pool. Very convenient layout.

By on Jul 8, 2019

Review comment responded on Jul 9, 2019

Dear Anonymous, Thank you for taking the time to review our hotel. We are very happy to hear you enjoyed your time with us. And look forward to seeing you again next time you are in Tempe. Sincerely,

4
Partner Couples

Everything was nice. The managers reception Is pretty cool

By on Jul 5, 2019

Review comment responded on Jul 8, 2019

Dear Anonymous, Thank you for taking the time to review our hotel. I am very happy to see you enjoyed your stay with us. Please let us know what we can do to make your next stay a 5 of 5. Best,

5
Family with small children Families

Everything was really good i had a great stay and the staff was amazing id lovr to go back abd stay

By on Apr 22, 2019

Review comment responded on May 3, 2019

Thank you so much for taking the time to complete this survey. We are so happy to hear that you enjoyed your recent visit to Embassy Suites Tempe. We truly look forward to hosting you again in the future. Your loyalty to the Hilton Family of hotels continues to make us the first choice among world travelers. Feel free to contact me or our front desk staff with any future reservations or requests. Best,

3
Partner Couples Families

the road traffic was real load maybe double pain windows to reduce the sound

By on Feb 12, 2019

Review comment responded on Feb 17, 2019

Dear Anonymous, Thank you for taking the time to review our hotel. I apologize you were placed in such a noisy location. The hotel will be undergoing renovations in June and we should see a cut down on the noise. Thank you again. Sincerely,

5

convenient location

Everyone

Friendly staff, great breakfast, excellent shuttle service!

By on Jul 3, 2018

Review comment responded on Jul 30, 2018

Thank you for sharing your recent experience. We look forward to your return soon!

Embassy Suites Hotel Phoenix-Tempe

4400 S Rural Rd, Tempe, AZ 85282
url importing https://www.orbitz.com/Phoenix-Hotels-Embassy-Suites-Hotel-Phoenix-Tempe.h5384-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.