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Recent guest reviews

Everything ease clean and kept staff was great. Pool wase clean and maintained. Friends and I had a great time.

It was never quite you could hear everything . Kids and adults running up and down until 4am . Beds are so uncomfortable and bath tub was slippery .

Ive been coming to this embassy suites for years with my family and this time pool was super dirty, room smelled like smoke( it was a non smoking room), and breakfast wasn't the same. Otherwise I love the area and will still come to stay here.

Air conditioning not functioning properly,80 degrees in room. Not repaired until last day after daily requests and told no other rooms available. No housekeeping service until the last day of our stay.

Very friendly staff We really enjoyed the swimming pool and the reception event

It was very clean and comfortable.

Nice perks at this hotel, just a little outdated. Definitely worth the cost.

My family and I arrived earlier than the check in time and we were assisted at the front desk by one of the staff members who was very kind. She went out of her way to help us check in and was very compassionate as we were in town for a funeral. The staff was kind and my family and I had a nice smooth weekend staying here.

It was very clean

The property was very beautiful clean and great rooms plenty of space! The website mentioned it was close to a lot of things that you could walk too, which is totally false. Everything walking wise was at least a good half hour away. Nothing was close as we was lead to believe we booked this stay on the fact that everything was in walking distance. You def need a vehicle, but don’t call a Lyft they prices were absurd for a 10min ride. The hotel charged for everything!! And failed to mention that they require a security deposit even though my trip was booked and paid for well in advance and we even spoke to a receptionist who did not say anything when we called to reconfirm our reservation. The hotel kept charging for things that were not used or that we had. They charged us for parking and we didn’t have a car?? Charged us for complimentary water that wasn’t so complimentary!(well you shouldn’t have a sign that says help yourself) where they do that.

Very close to Highway, so easy access to & from different destinations.

I would have liked them to have a heated pool but other than that it was a great stay

Great staff. Facility is aging out and needs updating

Very nice clean facilities. Great friendly staff. Good deal. The property is next to the thruway. I was given a room with windows facing the throughway. Despite my request the staff did not assign a room on the inside rows. I could not understand why. The hotel was nearly empty because of Covid. It was a noisy restless night. Not cool. On top of that, the exhaust fan in the bathroom screeched like a faulty car engine when turned on. Perhaps something their staff missed out on their last maintenance run.

The Room was nice. Emma was great. Check in was long. The man at the front desk was ok. He was giving me his political views which I did not like. The grounds were messy and garbage cans were beyond full.

S Rural Rd Tempe AZ

Hotel highlights

  • Free continental breakfast on weekdays
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located within 2 miles (3 km) of Kiwanis Park, Embassy Suites Hotel Phoenix-Tempe places you within a few miles (5 km) of Arizona State University. This 224-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.


Rooms

The 224 recently renovated accommodations afford space to spread out with a separate bedroom and sitting areas. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Sofa beds, microwaves, and refrigerators are also standard. Housekeeping is available on request.


Property features

At Embassy Suites Hotel Phoenix-Tempe, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 10.00 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

2 Double Beds | Sleeps 6

Room, 1 King Bed, Balcony (Patio/Balcony)

1 King Bed | Sleeps 4

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

2 Double Beds | Sleeps 6

Room, 2 Double Beds, Balcony (Patio/Balcony)

2 Double Beds | Sleeps 6

Guest reviews for Embassy Suites Hotel Phoenix-Tempe

Everyone (24) Business (1) Couples (4) Family (18)
4
Family with small children

Everything ease clean and kept staff was great. Pool wase clean and maintained. Friends and I had a great time.

By on Jul 22, 2021

Review comment responded on Jul 22, 2021

Thank you for choosing the Embassy Suites Tempe. I am pleased to read that you and your friends had a great time. I will pass on the great comments about the staff to the team! Sincerely, Ted Trembath - General Manager

3
Family Family with small children

It was never quite you could hear everything . Kids and adults running up and down until 4am . Beds are so uncomfortable and bath tub was slippery .

By on Jul 12, 2021

Review comment responded on Jul 12, 2021

Thank you for choosing our hotel for your recent stay. I am sorry that you had some noise issues from your neighbors. I will work with the team and security to provide a better experience for future visits. Sincerely, Ted Trembath - GM

3
Everyone

Ive been coming to this embassy suites for years with my family and this time pool was super dirty, room smelled like smoke( it was a non smoking room), and breakfast wasn't the same. Otherwise I love the area and will still come to stay here.

By on Jul 6, 2021

Review comment responded on Jul 6, 2021

Thanks for staying at the Embassy Suites Tempe again for your recent stay. I apologize you had some issues in your room and at the pool. I have passed on your comments to the management team to work for a better experience on your next visit. Best wishes, Ted Trembath - General Manager

4
Everyone

By on Jun 26, 2021

Review comment responded on Jul 6, 2021

Thank you for choosing the Embassy Suites Tempe. I hope you can visit us again soon, Sincerely, Ted Trembath - General Manager

2
Family

Air conditioning not functioning properly,80 degrees in room. Not repaired until last day after daily requests and told no other rooms available. No housekeeping service until the last day of our stay.

By on Jun 25, 2021

Review comment responded on Jun 25, 2021

I am sorry to hear that you did not have a pleasant stay at our property recently. We did have a system issue with the guest room AC that has been addressed. Our housekeeping service is now on par with the industry and brand standard of on request. I apologize if we did not communicate that to you during your check-in. I have taken your comments under consideration as I work with the team to improve for future guests. I hope you can join us again soon for a better experience. Sincerely, Ted Trembath - General Manager

5
Family

Very friendly staff We really enjoyed the swimming pool and the reception event

By on Jun 4, 2021

Review comment responded on Jun 4, 2021

Thank you for staying with us at the Embassy Suites Tempe. I appreciate your comments about the friendly staff and swimming pool. Sincerely, Ted Trembath - General Manager

2
Everyone

By on May 29, 2021

Review comment responded on Jun 9, 2021

I am sorry to see that you did not have a great stay. I hope you can visit us again for us to show you our true spirit of hospitality. Sincerely, Ted Trembath - General Manager

5
Family

It was very clean and comfortable.

By on May 24, 2021

Review comment responded on May 24, 2021

Thanks for your kind words about the clean and comfortable atmosphere. I look forward to welcoming you back on your next visit. Best wishes, Ted Trembath - General Manager

4
Partner Couples

Nice perks at this hotel, just a little outdated. Definitely worth the cost.

By on May 3, 2021

Review comment responded on May 5, 2021

Thank you for choosing the Embassy Suites Tempe. I am pleased to read that you enjoyed the perks and the value of our hotel and hope you can visit us again when travel brings you back to Phoenix-Tempe. Best wishes, Ted Trembath - General Manager

5
Family Family

My family and I arrived earlier than the check in time and we were assisted at the front desk by one of the staff members who was very kind. She went out of her way to help us check in and was very compassionate as we were in town for a funeral. The staff was kind and my family and I had a nice smooth weekend staying here.

By on Apr 26, 2021

Review comment responded on Apr 26, 2021

Thank you for leaving this kind review. I am sorry to hear of your loss and pleased that your stay with us helped you have as smooth a weekend as you could have. I hope you can visit us again when travel brings you to Tempe in the future. Best wishes, Ted Trembath - General Manager

Embassy Suites Hotel Phoenix-Tempe

4400 S Rural Rd, Tempe, AZ 85282
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