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Embassy Suites Hotel Phoenix-Tempe

3.5 out of 5.0

Recent guest reviews

Nice and clean rooms, very helpful staff and GREAT breakfast. A bit of road noise as it's right off the highway.

Many things didn't work, the hotel is an outdoor motel type and I couldn't tell that from the pictures. Fridge didn't work, toilet floater/flapper leaked and refilled all night every night despite me telling the staff twice. Hotel isn't right near a freeway so not the best location. Decent value, I suppose, but I wouldn't stay here again.

I really enjoyed the atmosphere. The breakfast was the best of any hotel we've stayed.

Great, free breakfast. Cook to order, and a buffet. Staff is very friendly. 5:30-7:30 pm they have a free snack/drink social time. Snacks, and all drinks are free, including alcohol. They also have menu so you can order a meal. Of course that part isn't free. One downside is the shuttle doesn't run 24/7. Shuttle service starts at 6am. I had to get a cab to get to the airport. Not a huge deal, but it wasn't convenient.

Toilet backed up in AM. Reported at 8 AM Sat. Back in room at 6PM used toilet still backed up. (Thankfully no overflow). Reported it again at 6:15 said they'd take care of it. Back in room at 11PM -- toilet flushed slow. I stayed at Embassy last year NO PROBLEM Had chicken sandwich Sat & Sun. for lunch. Food was good. Service good. Happy Hour Enjoyable

Staff was very friendly and accommodating. Full breakfast with great choices.Nice bar and restaurant.

I brought my elderly mother to visit family. The hotel was very accommodating and friendly. We had everything we needed to make traveling easier.

Nice hotel for a stay in Tempe. Close to the freeway, so it's a little noisy, but very convenient. Great social/cocktail hour, nice property.

The staff was AMAZING! Food at the Urban Café and morning breakfast was delicious, more people should consider eating in rather than surfing the locals.

The staff at check in was super friendly and very helpful. The room was super clean and bed was super comfortable. Made for a great wedding trip.

This hotel was great! It was comfortable and clean. Breakfast was delicious and more than enough. Staff services were great! Great stay!

I normally stay at this hotel when I go to Tempe. The staff is friendly and helpful. I only have one complaint this time. The cleaning staff was not on top of things. I found some trash by the bed that was not even mine.

Breakfast was great. Nice room. Sofa bed was very uncomfortable to sleep on.

My wife, child and I were visiting the Phoenix area for Spring Training. We go every year and usually don't have trouble with hotels or accommodations. My friend had recommended us to Embassy suites in Tempe. His family was staying there as well and we were travelling together and decided to stay there. We arrived at Embassy suites at 3:30 so we could shower up and head over to the Dodger game at six pm that night. The lady at the front desk said the room wouldn't be ready for an hour, which put us a little behind, but we understood and said we would be back at 4:45 to check in then. when i came back at 4:45 to check in again, the lady said the room wouldn't be ready for another 15-20 minutes. I remained patient and let her know that we really needed to check in so we could make the game, she apologized and gave me a $20 gas card (that declined when we tried to use)... I came back for a third time at 5pm and again was told a few more minutes. At this point I became frustrated and let her know that this wasn't acceptable and that i'm now late for the game. About ten minutes later we finally got the keys to our room and got to our room around 5:30 pm. We arrived in the fifth inning of the baseball game irritated and unhappy. This was definately not the way to start our vacation. I don't look forward to going back there next year.

Good time.. Friends band was playing in town. Would recommend this place for sure..

I was at Embassy Suite Tempe location during Thanksgivings, very bad time. There is a regional soccer tournament going on at this time, which made the hotel a little noisy. To my surprise, all rooms are outside entrance which added to the noise. Out of a four day stay, ran out of toliet tissue once and failed to have my garbage can emptied once. Breakfast was good. Beds were challenging.

The Complimentary breakfast and Manager's reception is the highlight of this hotel. The Airport shuttle is another big plus. The grounds are kept up very nice. The only down side was the room thermostat was difficult to stay at a compfortable temp.

The free breakfast was incredible.. Beautiful pool area. Only thing missing was one tv in sitting area of our room only got 1 channel. Weird!! But I will always stay here when I visit. Great hotel.

Excellent personal service...driving directions from John with suggestions on using the light rail were extremely helpful!Would have been nice to have more than one teabag in the room. [...] at desk friendly and welcoming.

It was good. I really liked that the breakfast was included. Some staff were really helpful. One did not help us at all. She left us hanging. We called from Phoenix, asking for a shuttle. She told us that there was none, and that she would call a taxi for us. We waited until late at night. It was dark and there was no call from the hotel nor the taxi company. We took the bus, which left us in front of the hotel, but the person who I spoke with left at 11. We got to the hotel way past 12am, when we could have been there at 9:30pm.

4400 S Rural Rd Tempe AZ

Hotel highlights

  • Free cooked-to-order breakfast
  • Free parking
  • Onsite dining
  • Free airport shuttle

Embassy Suites Hotel Phoenix-Tempe places you within 3 miles (5 km) of popular attractions like Grady Gammage Memorial Auditorium and Arizona State University. This 224-room, 3.5-star hotel has conveniences like an outdoor pool, free self parking, and a free airport shuttle. Also close to this Tempe hotel are Sun Devil Stadium and Tempe History Museum.


Dining

Free cooked-to-order breakfast is included with your stay. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.


Rooms

The 224 air-conditioned accommodations afford space to spread out with separate bedrooms and sitting areas. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

Guests staying at Embassy Suites Hotel Phoenix-Tempe enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include WiFi in public areas, conference space, and a 24-hour business center.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 6

Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 6

Room, 1 King Bed, Non Smoking, Pool View

King 1 | Sleeps 4

Guest reviews for Embassy Suites Hotel Phoenix-Tempe

Everyone (6) Business (5) Couples (7) Family (7) Friends (5) Other (1)
4

good stay

Everyone

Nice and clean rooms, very helpful staff and GREAT breakfast. A bit of road noise as it's right off the highway.

By on Jan 7, 2017

3

meh

BusinessTravelers

Many things didn't work, the hotel is an outdoor motel type and I couldn't tell that from the pictures. Fridge didn't work, toilet floater/flapper leaked and refilled all night every night despite me telling the staff twice. Hotel isn't right near a freeway so not the best location. Decent value, I suppose, but I wouldn't stay here again.

By , from Las Vegas on Dec 16, 2016

5

awesome stay at a great hotel

Everyone

I really enjoyed the atmosphere. The breakfast was the best of any hotel we've stayed.

By on Nov 7, 2016

4

overall great experience.

Everyone

Great, free breakfast. Cook to order, and a buffet. Staff is very friendly. 5:30-7:30 pm they have a free snack/drink social time. Snacks, and all drinks are free, including alcohol. They also have menu so you can order a meal. Of course that part isn't free. One downside is the shuttle doesn't run 24/7. Shuttle service starts at 6am. I had to get a cab to get to the airport. Not a huge deal, but it wasn't convenient.

By on Sep 25, 2016

4

rooms clean and comfortable

Everyone

Toilet backed up in AM. Reported at 8 AM Sat. Back in room at 6PM used toilet still backed up. (Thankfully no overflow). Reported it again at 6:15 said they'd take care of it. Back in room at 11PM -- toilet flushed slow. I stayed at Embassy last year NO PROBLEM Had chicken sandwich Sat & Sun. for lunch. Food was good. Service good. Happy Hour Enjoyable

By , from Az. on Sep 17, 2016

5

nice hotel/exceptional staff

Everyone

Staff was very friendly and accommodating. Full breakfast with great choices.Nice bar and restaurant.

By on Sep 10, 2016

4

handy location

Everyone

I brought my elderly mother to visit family. The hotel was very accommodating and friendly. We had everything we needed to make traveling easier.

By on Jul 19, 2016

4

nice place to stay in tempe

BusinessTravelers

Nice hotel for a stay in Tempe. Close to the freeway, so it's a little noisy, but very convenient. Great social/cocktail hour, nice property.

By , from Yuma, AZ on Mar 2, 2016

5

awesome business trip! couldn't connect my tablet to wi-fi

BusinessTravelers

The staff was AMAZING! Food at the Urban Café and morning breakfast was delicious, more people should consider eating in rather than surfing the locals.

By on Sep 26, 2015

5

wedding

BusinessTravelers

The staff at check in was super friendly and very helpful. The room was super clean and bed was super comfortable. Made for a great wedding trip.

By on May 14, 2015