Room, 2 Queen Beds
from $90
Courtyard by Marriott Phoenix Airport
3.0 out of 5.0
3.5
out of 5
Average Guest Review
See all 14 reviews
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Recent guest reviews
The staff were rude, surly about having to pick me up at airport, short and abrupt about\ checking in, almost as if I were interrupting their evening. I will never stay there again. Staff need some people skills.......
Hotel was nice but A/C unit was very noisy. Every time it kicked on, it woke me up. Result: a rotten nights sleep.
I needed a place to stay where I could leave my car for a week while I was on a cruise. The bonus for me was the menities there - they suited our purpose exactly.
Not as nice as a usual Courtyard, so I won't stay here again.
I absolutely enjoyed the stay. Location was not that bad, recommended.
I absolutely enjoyed the stay, and the facility was clean and had nice taste to it. If you have own transportation, location is not bad. Recommended!
Conveniently located near to the airport, in less than the best area. Fine for business travel. Hotel itself is clean and comfortable with a helpful staff.
The whole reason I chose this place was for the shuttle service to Sky Harbor Airport. They picked me up and dropped me off as promised, fast service. The room was comfortable and thankfully I was able to check in early. The only thing negative I can say is, from the website, I thought the rooms had fridges but I did not have one.
The hotel was very well decorated and a very comfortable place to stay for 2 nights, as far as the Amenities. [...], the guy at the front desk was exceptional, and a delight to meet after a flight into town. He was responsive, polite and listened to our needs.There were enough computers in the very comfortable lobby area to use if required although free wifi was available throughout the hotel. The only strange thing was having to re-reconnect, back onto the Hotels wifi, every time I was away from my system more than a few hours. The fitness center, was small, but adequate, and a nice jacuzzi and pool on the property were great for a day of relaxing. The hotel offered plenty of FREE parking, and a great and timely free shuttle from the airport really came in handy. The room was a very nice size and nicely cleaned and decorated. Although the mattresses desperately need to be replaced. We stayed in a 2 queen bed room, facing the pool on the 4th floor (444) and both beds were quite uncomfortable.The seating areas around the pool were great and the surrounding amenities were very nicely appointed also. I only wished the smoking areas were a little more isolated, because while we were in the pool we could smell the smoke all around us. There is NOT a continental breakfast offered at this hotel, and for the same price, there are many comparable hotels in the area which offer either a full breakfast included in the $150 per night room, or at least a FREE continental. So this might make me consider other options in the future, because the price of the hotels breakfast was the same as going out to eat breakfast at a restaurant except the quality and selection would not be as good as a restaurant. Also, coffee should be offered all day, rather than just during the breakfast hours, in the lobby. (coffee is cheap!)Other than that, the staff was great, and very courteous, and the hotel offered a very same environment.I would more than likely consider other options on my next travels to Phoenix that do offer at least the continental breakfast for the same price as the stay here.Nothing around the hotel, a very industrial area, great for the one or two night airport traveler, but you might consider renting a car, if there more than a night.
Very friendly staff. Rooms were clean and well appointed. Beautiful courtyard with pool and spa area. Shuttle was efficient and the driver was very helpful.
This is a nice hotel for travelers. It is nicely renovated and comfortable. The pool is small but adequaate. I liked the food availability during the day. We didn't have to go out for lunch while we were waiting for friends to come visit. Nice hotel, better for travelers than for families, just like all other courtyards
Spent one night there as we drove from Sedona and wanted to not leave early to fly out the next day. Staff was perfect. Rooms clean and comfortable. Will stay there again on next trip.
Helpful staff, great room, bed, and pillows, quick shuttle to airport. Good food in lobby
We stayed at this Courtyard after 10 days of touring the Sedona and Grand Canyon areas. We were just looking for something close to the airport. We were pleasantly pleased to find that in addition to an ideal location it was a very pleasant and relaxing hotel. The pool and lobby area are top notch. The pool deck is segmented into small private seating areas with high end outdoor/living room furniture. There is even a large gas fire pit. The perfect way to relax after a rigorous vacation.
Guest reviews for Courtyard by Marriott Phoenix Airport
people
Everyone
The staff were rude, surly about having to pick me up at airport, short and abrupt about\ checking in, almost as if I were interrupting their evening. I will never stay there again. Staff need some people skills.......
nice, but noisy
Everyone
Hotel was nice but A/C unit was very noisy. Every time it kicked on, it woke me up. Result: a rotten nights sleep.
Review comment
Judy responded on May 17, 2017
Thank you for your business and your feedback.
exdellent for my purpose
Couples
I needed a place to stay where I could leave my car for a week while I was on a cruise. The bonus for me was the menities there - they suited our purpose exactly.
not one of the better courtyards
BusinessTravelers
Not as nice as a usual Courtyard, so I won't stay here again.
excellent hotel!
BusinessTravelers
I absolutely enjoyed the stay. Location was not that bad, recommended.
excellent hotel!
BusinessTravelers
I absolutely enjoyed the stay, and the facility was clean and had nice taste to it. If you have own transportation, location is not bad. Recommended!
convenient and fine
BusinessTravelers
Conveniently located near to the airport, in less than the best area. Fine for business travel. Hotel itself is clean and comfortable with a helpful staff.
good place to stay for someone traveling
BusinessTravelers
The whole reason I chose this place was for the shuttle service to Sky Harbor Airport. They picked me up and dropped me off as promised, fast service. The room was comfortable and thankfully I was able to check in early. The only thing negative I can say is, from the website, I thought the rooms had fridges but I did not have one.
nice place
Families
The hotel was very well decorated and a very comfortable place to stay for 2 nights, as far as the Amenities. [...], the guy at the front desk was exceptional, and a delight to meet after a flight into town. He was responsive, polite and listened to our needs.There were enough computers in the very comfortable lobby area to use if required although free wifi was available throughout the hotel. The only strange thing was having to re-reconnect, back onto the Hotels wifi, every time I was away from my system more than a few hours. The fitness center, was small, but adequate, and a nice jacuzzi and pool on the property were great for a day of relaxing. The hotel offered plenty of FREE parking, and a great and timely free shuttle from the airport really came in handy. The room was a very nice size and nicely cleaned and decorated. Although the mattresses desperately need to be replaced. We stayed in a 2 queen bed room, facing the pool on the 4th floor (444) and both beds were quite uncomfortable.The seating areas around the pool were great and the surrounding amenities were very nicely appointed also. I only wished the smoking areas were a little more isolated, because while we were in the pool we could smell the smoke all around us. There is NOT a continental breakfast offered at this hotel, and for the same price, there are many comparable hotels in the area which offer either a full breakfast included in the $150 per night room, or at least a FREE continental. So this might make me consider other options in the future, because the price of the hotels breakfast was the same as going out to eat breakfast at a restaurant except the quality and selection would not be as good as a restaurant. Also, coffee should be offered all day, rather than just during the breakfast hours, in the lobby. (coffee is cheap!)Other than that, the staff was great, and very courteous, and the hotel offered a very same environment.I would more than likely consider other options on my next travels to Phoenix that do offer at least the continental breakfast for the same price as the stay here.Nothing around the hotel, a very industrial area, great for the one or two night airport traveler, but you might consider renting a car, if there more than a night.
great stopover
Families
Very friendly staff. Rooms were clean and well appointed. Beautiful courtyard with pool and spa area. Shuttle was efficient and the driver was very helpful.
This is not the experience we want our guests to have and your comments will help us make improvements. Thank you.