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Recent guest reviews

We had difficulty checking in but once they found our reservation it went quickly.

It was so expensive I thought the service will be better no breakfast included, they have I think only one resturant, the guy who did the check in for us didn’t give us a lot of info we went to the elevator we didn’t know that it needs our key card to select the floor, it kept going up and down for couple minutes, the hotel is clean but for 300$ a night I expected more

Great stay

We had a great experience, for the short time we were there.

Very cebtrally locared.

Great stay

Our room maid was very kind and thorough.

beautiful hotel. friendly and helpful staff. perfect location.

Modern hotel, clean room and friendly staff. Centrally located too!

The toilet did not work in our suite. We paid too much to not have a bathroom we could really use.

Hotel is pet friendly and staff was accommodating when we had to leave our yorkie in the room for a few hours.

Honestly you can find a better hotel else where at a lower price. At the Renaissance Downtown Phoenix hotel the room had the toilet paper holder hanging from two screws on the wall, pink and black mold in shower area, bathroom door needs to be shaved so that it can actually close all the way (door between toilet and sink area) plus same door had the aluminum door handle falling off that I popped back on myself, old cigarette in window seal when we opened the window, carpet frayed and sofa most near the window is torn held up by what looked like a Velcro patch? I did mention my concerns to the lady when I requested extra towels (I mean room has two queen beds but only two towel sets for a room that can sleep four) but there were three of us and didn’t want staff entering the room during COVID times but these issues should have been discovered prior to releasing the room to be occupied. Overall not what is expected from a Renaissance hotel. As well, parking elevator at this hotel is dirty (dingy) and disgusting. No pool towels were available. Perhaps management should go stay at the Hyatt Tempe Mission Palms Hotel that I stayed at earlier that week. At Mission Palms management was clearly visible and rooms were excellent and hotel was well staffed and approachable. Perhaps instead of investing in what looks like a premium lobby invest the money in rooms where people actually sleep.

Thank you for a great stay. Thank you for a great stay.

Modern design was outstanding, clean and the staff was great. The walls seemed a little thin. (Family with kids next door and they kept slamming the door). Only disappointment, but would not prevent another stay.

Great room and view

Everyone was super friendly and everything was incredibly clean and very modern and sleek. The rooms even smelled great! Great location too.

N 1st Street Phoenix AZ

Hotel highlights

  • Walking distance to Footprint Center and Phoenix Convention Center
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Phoenix, Renaissance Phoenix Downtown is within a 5-minute walk of Footprint Center and within 15 minutes of other popular attractions like Phoenix Convention Center. This 518-room, 4-star hotel has an outdoor pool along with a 24-hour gym and a rooftop terrace.


Dining

Enjoy dining at Marstons Cafe, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. Start each morning with to-go breakfast, available for a fee from 6:00 AM to 11:00 AM.


Rooms

All 518 air-conditioned accommodations feature a separate bedroom. 55-inch TVs come with pay movies, and guests can stay connected with WiFi. Bathrooms have hair dryers and designer toiletries. Other standard amenities include coffee makers, free local calls, and free bottled water.


Property features

Guests of Renaissance Phoenix Downtown have access to an outdoor pool, a 24-hour gym, and a rooftop terrace. Valet parking is offered for USD 35 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Executive Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking, City View

2 Queen Beds | Sleeps 4

Guest reviews for Renaissance Phoenix Downtown

Everyone (23) Couples (3) Family (8)
5
Family Business Business

We had difficulty checking in but once they found our reservation it went quickly.

By on May 2, 2022

Review comment responded on May 9, 2022

Dear Donald, thank you for being a guest at Renaissance Phoenix Downtown Hotel and for the excellent rating. We are delighted to know you enjoyed your stay with us. However, we are sorry for any inconvenience you encountered during check-in, and we will share your comments with the appropriate individuals. It was a pleasure to host you, and we look forward to your return visit. Tracy Stoltz, General Manager

3
Friends Business Business

It was so expensive I thought the service will be better no breakfast included, they have I think only one resturant, the guy who did the check in for us didn’t give us a lot of info we went to the elevator we didn’t know that it needs our key card to select the floor, it kept going up and down for couple minutes, the hotel is clean but for 300$ a night I expected more

By on May 1, 2022

Review comment responded on May 9, 2022

Dear Samar, thank you for letting us know about your experience with our service. We have a high standard when it comes to assisting our guests, and it sounds like these standards got overlooked. Your feedback is precious to our team, and we are very sorry for what happened. We would love the opportunity to make it up to you on your next visit to the area! Tracy Stoltz, General Manager

4
Everyone

Great stay

By on Feb 5, 2022

Review comment responded on Feb 6, 2022

Dear Eric, thank you for being our guest at Renaissance Phoenix Downtown Hotel. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Tracy Stoltz, General Manager

5
Family

We had a great experience, for the short time we were there.

By on Jan 17, 2022

Review comment responded on Jan 18, 2022

Dear Joaquim, thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Renaissance Phoenix Downtown Hotel your home away from home whenever your travels bring you to our city. We look forward to your next visit. Tracy Stoltz, General Manager

4
Family

Very cebtrally locared.

By , from Palm Beach Gardens on Jan 12, 2022

Review comment responded on Jan 13, 2022

Dear Anestis, thank you for choosing the Renaissance Phoenix Downtown Hotel during your visit. It is nice to know that our central location worked so well for you. With close proximity to the nearby light rail, our guests can enjoy easy access to the best of downtown Phoenix. Thanks again and we look forward to your next visit! Tracy Stoltz, General Manager

4
Everyone

By , from Los Angeles on Nov 17, 2021

5
Everyone

Great stay

By on Oct 11, 2021

Review comment responded on Oct 12, 2021

Dear Joshua, thank you for being our guest. We are glad to know you had a wonderful stay at Renaissance Phoenix Downtown Hotel. It was a pleasure having you, and we look forward to welcoming you back for another outstanding experience. Tracy Stoltz, General Manager

5
Family

Our room maid was very kind and thorough.

By on Jul 9, 2021

4
Family

beautiful hotel. friendly and helpful staff. perfect location.

By on May 27, 2021

Review comment responded on May 27, 2021

Dear Valued Guest, Thank you for being our guest and for the wonderful review! We were happy to read how pleased you were with our services and the location of our hotel. Being minutes from Downtown Phoenix is what makes our hotel the smart choice. Thank you again for taking the time to write about your stay at Renaissance Phoenix Downtown Hotel. We look forward to your return visit. Tracy Stoltz General Manager

5
Partner Couples

Modern hotel, clean room and friendly staff. Centrally located too!

By on May 4, 2021

Review comment responded on May 4, 2021

Dear Valued Guest, Thank you for choosing the Renaissance Phoenix Downtown Hotel for your recent stay. We were very happy to read your wonderful remarks about how much you enjoyed our clean and comfortable accommodations. Thank you for sharing these comments with fellow online reviewers. We look forward to welcoming you back soon! Take care and safe travels. Tracy Stoltz General Manager

Renaissance Phoenix Downtown

100 N 1st Street, Phoenix, AZ 85004
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