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Renaissance Phoenix Downtown

4.0 star property
Hotel with 2 restaurants, steps from Phoenix Convention Center

Choose dates to view prices

Photo gallery for Renaissance Phoenix Downtown

2 restaurants, lunch, dinner served; American cuisine
Exterior
2 restaurants, lunch, dinner served; American cuisine
Lobby
2 restaurants, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Bar

Explore the area

View in a map
100 N 1st Street, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪2 min walk‬
  • Place, Mortgage Matchup Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪7 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)
  • 354 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

55-inch TV with premium channels, pay movies

Junior Suite, 1 King Bed, Non Smoking

  • 562 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Studio Suite, Multiple Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Studio Suite, Multiple Beds, Non Smoking

  • 776 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

55-inch TV with premium channels, pay movies

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 562 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 354 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 776 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

City view

Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(16 reviews)
  • 354 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 352 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 774 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 354 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Suite, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio Suite, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Renaissance Phoenix Downtown is adjacent to Phoenix Convention Center and within a 5-minute walk of other popular sights like Mortgage Matchup Center. This 518-room, 4-star hotel has an outdoor pool along with a 24-hour gym and a rooftop terrace.

What's nearby

  • Phoenix Convention Center - 2 min walk - 0.1 miles
  • Phoenix Symphony Hall - 2 min walk - 0.1 miles
  • Herberger Theater Center - 2 min walk - 0.1 miles
  • Mortgage Matchup Center - 5 min walk - 0.3 miles
  • Chase Field - 7 min walk - 0.4 miles

Getting around

  • Washington - Central Station - 3 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Barrel & Bushel - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Dog Haus Biergarten - ‬2 min walk
  • ‪Majerle's Sports Grill - ‬2 min walk
  • ‪Elevate at Renaissance Phoenix Downtown Hotel - ‬1 min walk

About this property

Renaissance Phoenix Downtown

Hotel with 2 restaurants, steps from Phoenix Convention Center
Guests of Renaissance Phoenix Downtown have access to an outdoor pool, a 24-hour gym, and a rooftop terrace. Valet parking is offered for USD 44 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
Guests can expect WiFi and 55-inch TVs with pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Kimpton Hotel Palomar Phoenix Cityscape by IHG
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  • Restaurant
  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 44 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee: USD 3 to 8 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dust Cutter
  • Starbucks

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • 51,085 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (32 inches high)
  • Lever door handles
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 28.27 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 3 to 8 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered valet parking fee: USD 44 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phoenix Downtown Renaissance
Renaissance Hotel Phoenix Downtown
Renaissance Phoenix Downtown
Renaissance Phoenix Downtown Hotel Phoenix
Renaissance Phoenix Downtown Hotel
Renaissance Hotel
Renaissance Phoenix Phoenix
Renaissance Phoenix Downtown Hotel
Renaissance Phoenix Downtown Phoenix
Renaissance Phoenix Downtown Hotel Phoenix

Frequently asked questions

Is free cancellation available at Renaissance Phoenix Downtown?

Renaissance Phoenix Downtown provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Renaissance Phoenix Downtown?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Renaissance Phoenix Downtown on Nov 27, 2025 start from $127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Renaissance Phoenix Downtown?

This hotel is situated in Downtown Phoenix within a 10-minute walk of Mortgage Matchup Center and Chase Field. You'll also find The Van Buren and Arizona Science Center less than a mile away.

Is parking available on site at Renaissance Phoenix Downtown?

Yes, covered valet parking is offered for USD 44 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Renaissance Phoenix Downtown include a casino?

No, Renaissance Phoenix Downtown doesn't have a casino.

Will I find an indoor pool at Renaissance Phoenix Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6 AM and 10 PM.

Is Renaissance Phoenix Downtown a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Does Renaissance Phoenix Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Renaissance Phoenix Downtown have a restaurant with a breakfast menu?

Yes, Renaissance Phoenix Downtown has 2 restaurants, and serves to-go breakfast for a surcharge.

Does Renaissance Phoenix Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Renaissance Phoenix Downtown for a fee of USD 50 per accommodation, per night.

Does Renaissance Phoenix Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Renaissance Phoenix Downtown?

The closest major airport to Renaissance Phoenix Downtown is Phoenix Sky Harbor Intl. Airport (PHX), which is 7.4 mi away (12 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 20 mi away (25-minute drive).

Can I book a room with a balcony at Renaissance Phoenix Downtown?

No, at Renaissance Phoenix Downtown, there aren't any guestrooms that list a balcony.

Does Renaissance Phoenix Downtown have a wedding venue on site?

Take advantage of the wedding venue at Renaissance Phoenix Downtown if you plan to say "I do" during your trip.

Reviews

Renaissance Phoenix Downtown Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 683 out of 1004 reviews
Rating 8 - Good. 177 out of 1004 reviews
Rating 6 - Okay. 71 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

Reviews

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the restaurante atmosphere
Stayed 1 night in Aug 2025

8/10 Good

Eric

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was ready late and no accommodations were made for us other than pointing the way to the bar. The room was excellent with a nice view. The pool left a little bit to be desired as well as the area around ot. Parking was expensive but I guess that's the way it goes with these downtown hotels
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

James, Payson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable room. Great staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean rooms. Convenient walk to the Convention Center
Stayed 2 nights in Jun 2025

10/10 Excellent

colleen marie, mystic

Liked: Cleanliness, staff & service, property conditions & facilities
Phoenix Ambassador very helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Stacie

Liked: Amenities
Beautiful hotel, a little noisy but that was because of construction outside, wasn't too bad, lovely place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Jerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Phoenix to attend events at the convention center and the location of the Renaissance was perfect. The staff was very friendly, the on site restaurant/bar and staff were great. There were a several convenient restaurants in the area as well. The accommodates were top notch. Rooms were large and there was a large closet in the bathroom area as well. Bathrooms were set up nicely with the shower and toilet in an area separate from the sinks which is alway nice when multiple people are trying to get ready. Beds were soooo comfortable! I will definitely stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Pate

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall enjoyed my business trip to the hotel was nice and clean wifi was not free as advertised but it wasn't a deal breaker
Stayed 2 nights in Jul 2025

10/10 Excellent

Douglas, Honolulu

Liked: Property conditions & facilities
All servers were deep with easy smiles and great food suggestions! The Dust Cutter and Starbucks covered all of my food and beverage needs!
Stayed 3 nights in Jul 2025

10/10 Excellent

Walter, Norristown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a beautiful space with outstanding attention to details for service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Jul 2025

10/10 Excellent

Darlene, Hainesport

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room wasn’t completely clean, there were clothing left from a previous guest in the room and wet towels that were used from the previous guest were not removed.
Stayed 3 nights in Jul 2025

6/10 Okay

Karla

Stayed 2 nights in Jul 2025

10/10 Excellent

Todd

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the hotel. Clean, comfortable, and great staff.
Stayed 3 nights in Jul 2025

8/10 Good

jeremy christain

Liked: Cleanliness, staff & service, property conditions & facilities
the pool are sucked.
Stayed 2 nights in Jul 2025

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym facilities, beautiful lobby, great staff!
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

bradley

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
If you plan on sleeping past 3:45am don't stay here. Construction started before 4am every morning directly outside the window to the room. Impossible to sleep through. Staff should have disclosed this prior to booking. They also should have let you know the facilities(fitness room) was down. They said I could go to the Westin("sister") hotel and use there, however when I showed up the staff at the Westin appeared very turned off and had me "wait in the lobby until they could get someone to escort me". after 10 minutes it was apparent they would not, as I walked out the receptionist looked at me like good, leave. Major disappointment from a hotel that claims to be an elite in the area.
Stayed 2 nights in Jul 2025

8/10 Good

Cameron

Traveled with partner
This property has a Starbucks onsite, which was nice. It also has an onsite restaurant which had some pretty decent food. The buttermilk pie was ridiculously delectable, and the wings were good also. The decor was a mix of modern and what appeared to be dated within the hotel rooms. There was also an owl theme going on, and the public restroom off of the lobby had owl noises and visuals, which I actually found a little strange. The customer service was excellent, and I took advantage of the recommended restaurants on a pamphlet the Guest Services desk provided. It is walking distance to the convention center, restaurants, and train stops, so it is a fairly good location.
Stayed 5 nights in Jul 2025

8/10 Good

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Noises from construction
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Business traveler
Just a great place.
Stayed 2 nights in Jun 2025

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