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Best Western Downtown Phoenix

2.5 star property
Hotel with free breakfast, near Chase Field

Choose dates to view prices

Photo gallery for Best Western Downtown Phoenix

Outdoor pool, sun loungers
Exterior
1 bedroom, in-room safe, desk, laptop workspace
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
620 N 6th St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪7 min walk‬
  • Chase Field
    ‪14 min walk‬
  • PHX Arena
    ‪14 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(11 reviews)
  • 429 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 429 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • 429 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(94 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed)

Room amenity

Suite, Multiple Beds, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(24 reviews)
  • 429 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(8 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(65 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Best Western Downtown Phoenix is a leisurely stroll from popular sights such as Phoenix Convention Center and Chase Field. This 90-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Arizona Center - 3 min walk - 0.2 miles
  • Phoenix Convention Center - 7 min walk - 0.4 miles
  • Chase Field - 14 min walk - 0.8 miles
  • PHX Arena - 14 min walk - 0.8 miles
  • The Van Buren - 15 min walk - 0.8 miles

Getting around

  • Roosevelt - Central Ave Station - 13 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • ‪Taco Boys - ‬8 min walk
  • ‪Cheba Hut - ‬6 min walk
  • ‪Sazerac - ‬8 min walk
  • ‪Cobra Arcade Bar - ‬7 min walk
  • ‪Jobot Coffee, Diner & Bar - ‬7 min walk

About this property

Best Western Downtown Phoenix

Hotel with free breakfast, near Chase Field
Guests staying at Best Western Downtown Phoenix enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 18 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a hot tub, a 24-hour business center, and coffee/tea in a common area.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

English, Spanish

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Exterior

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The price is $114
Jul 1 - Jul 2
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Best Western Downtown Phoenix.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Frequently asked questions

What can I see within easy reach of Best Western Downtown Phoenix?

This hotel is situated in Downtown Phoenix within a short 14-minute walk of Chase Field and also 16 minutes on foot from PHX Arena. You'll also find The Van Buren and Arizona Center less than a mile away.

How much does it cost to stay at Best Western Downtown Phoenix?

As of Jun 21, 2025, prices found for a 1-night stay for 2 adults at Best Western Downtown Phoenix on Jul 20, 2025 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Downtown Phoenix?

Yes, uncovered parking is offered for USD 18 per day with in/out privileges. Accessible parking is also available for guests.

Does Best Western Downtown Phoenix feature a casino on the premises?

No, Best Western Downtown Phoenix doesn't have a casino.

Will I find an indoor pool at Best Western Downtown Phoenix?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Best Western Downtown Phoenix?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a 24-hour fitness facility plus some guestrooms include jetted bathtubs.

Does Best Western Downtown Phoenix have a hot tub?

Yes, this hotel has a spa tub.

Does Best Western Downtown Phoenix have a restaurant that serves breakfast?

Best Western Downtown Phoenix offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Downtown Phoenix allow pets to stay for free?

No, pets aren't allowed at Best Western Downtown Phoenix though service animals are welcome.

Are there connecting rooms at Best Western Downtown Phoenix?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Best Western Downtown Phoenix?

The closest major airport to Best Western Downtown Phoenix is Phoenix Sky Harbor Intl. Airport (PHX), which is 6.3 mi away (10 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 20.2 mi away (25-minute drive).

Can I book a room with a balcony at Best Western Downtown Phoenix?

No, at Best Western Downtown Phoenix, there aren't any guestrooms that list a balcony.

Best Western Downtown Phoenix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness, amenities
Concierge was friendly and welcoming. Charging for parking is an absolute scam. I'd understand if this property was in the heart of downtown or used a garage/valet , but they have their own dedicated parking lot. Makes no sense. $40 for a weekend for parking is atrocious. Shame on you. They deduct the parking from your deposit/hold. Breakfast was super mid. I understand a free hotel breakfast, but it was nothing special. I don't expect much from fake eggs, and typical hotel fair, but this was on the worse end of things. Rooms were a bit dingy and the lighting was super dim. Even with all lights on, the room felt....dark. Grates on windows added to the overall dark feeling. AC unit on the wall did nothing, and you had to use the actual control on the AC unit. But ours was missing the knob. So it was either freezing, or off. No in between. When I mentioned this I was just offered apologies. Because it's downtown, you need a key to get in. Wouldn't stay here again. Would use the $40 i spent on parking and get something nicer, and closer to Chase Field.
Stayed 2 nights in May 2025

2/10 Terrible

Jimmy, Los Angeles

Disliked: Staff & service
Unorganized and unprofessional
Stayed 1 night in Mar 2025

8/10 Good

Rudy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very close to downtown
Stayed 1 night in Dec 2024

2/10 Terrible

Cesar

Stayed 1 night in Feb 2025

6/10 Okay

candido

Traveled with family
Liked: Cleanliness, property conditions & facilities
great hotel just wished they would of had towels in the pool area and breakfast was more easy flowing. The poor girl was trying her hardest to refill breakfast. The internet was horrible and hard to connect. You needed to do like 4 steps.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. The staff, building, service and breakfast was all awesome. It’s just a little too pricey for me to stay there again. It’s a great place but for the price I’d expect something more luxurious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karli

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from everything
Stayed 1 night in Mar 2025

4/10 Poor

Chris

Stayed 3 nights in Mar 2025

4/10 Poor

roy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not Happy!!

Room not cleaned, bed not made. Excuse given was, “we have no clean towels!!” Hotel doors SLAM shut making loud noise every time someone exits a room
Stayed 6 nights in Mar 2025

2/10 Terrible

Jason

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated and run down rooms. Our room smelled of urine and was dirty when we checked in. There was hair in the tub, very dusty, dirty carpet and coffee maker had old used coffee bag inside. The blankets and sheets for the pull out were awful. Convenient area.
Stayed 2 nights in Mar 2025

10/10 Excellent

April

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy- location was perfect- helpful staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian

Stayed 3 nights in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice hotel. Good breakfast and the hot tub and pool were great after a long day.
Stayed 2 nights in Mar 2025

8/10 Good

Aaron

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness
Everyone was very nice.
Stayed 1 night in Feb 2025

4/10 Poor

Stefanie

Stayed 1 night in Mar 2025

6/10 Okay

Jeffrey

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Good location, pool is small and lacks chairs.
Stayed 4 nights in Mar 2025

6/10 Okay

Bioncha

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Day of arrival, the hot tub wasn’t working. Cold water. The next day the hot tub was out of service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Feb 2025

6/10 Okay

Michael

Traveled with partner
Disliked: Staff & service
This property was reif with problems. The Internet barely work most of the time. The electronic door lock stopped working and had to be replaced. The housekeepers evidently could not decode Please make up the room and did not. The staff at the front desk at a fine job, but otherwise it was a very unsatisfactory stay.
Stayed 3 nights in Mar 2025

6/10 Okay

Prudy

Business traveler
Liked: Cleanliness, staff & service, room comfort

Weekend blues!

We could not sleep well because the street noise was so loud, and our room was the closest one to outside. Also we could not get into our room because the door lock was broken. We paid so much for the room and it could be better.
Stayed 2 nights in Feb 2025

4/10 Poor

Abraham

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Expensive, Poorly Maintained, and Not that Clean

This hotel was expensive and subpar. The room was dingy, poorly lit, rundown, there was visible rust in the tub, the water pressure was terrible, and we found the a press on nail from the previous occupant in the middle of the floor.
Stayed 1 night in Feb 2025

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience

We arrived and the front desk lady was really friendly. The 3 days we were there room service came once and after that no where to be found. I asked for towels and trash/sheets to be replaced and we came back to nothing. Jacuzzi was not working. After the first front desk girl that helped us check in the girls/workers after her were just plain rude. No understanding after I mentioned our rooms were not checked on or cleaned. I paid damm near a grand for 3 nights for this type of treatment? Ridiculous. Please Bestwestern do better and choose your workers wisely.
Stayed 3 nights in Feb 2025

2/10 Terrible

Rosalba

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Best Western canceled my booking without notice the same day of my staying. I arrived at the hotel at 10:30pm just to find out they canceled my booking. And the lady at the front desk told me that expedia canceled. This lady was so rude and disrespectful
Stayed 3 nights in Feb 2025

8/10 Good

LaPorsche

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was nice onsite Breakfast, my kids felt safe, and anything we needed we got it .
Stayed 4 nights in Feb 2025

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