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Best Western Downtown Phoenix

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Downtown Phoenix

Outdoor pool
Free daily buffet breakfast
Exterior
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
620 N 6th St, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪14 min walk‬
  • Place, Mortgage Matchup Center
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

7.6 out of 10
Good
(10 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(120 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(27 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(85 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(13 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 429 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Room

  • Sleeps 2

King Room with Mobility Accessible Roll-In Shower

  • Sleeps 2

King Room with Mobility Accessible Tub

  • Sleeps 2

Suite-1 King Bed,Non-Smoking,Separate Bedroom,Jetted Tub,Sofabed,Wet Bar,Microwave and Refrigerator

  • Sleeps 3

Suite-1 King Bed,Non-Smoking,Sofabed,Wet Bar,Microwave and Mini-Refrigerator

  • Sleeps 3

Queen Room with Two Queen Beds

  • Sleeps 4

Suite-2 Queen Beds,Non-Smoking,Sofabed,Wet Bar,Microwave and Mini-Refrigerator

  • Sleeps 5

Accessible-Suite 2 Queen,Mobility Accessible,Communication Assistance,Bathtub,Microwave and Refrigerator,Sofabed,Non-Smoking

  • Sleeps 5

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Best Western Downtown Phoenix is a leisurely stroll from popular sights such as Phoenix Convention Center and Chase Field. This 90-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Arizona Center - 3 min walk - 0.2 miles
  • Arizona State University - Downtown Phoenix - 3 min walk - 0.2 miles
  • Phoenix Convention Center - 7 min walk - 0.4 miles
  • Chase Field - 14 min walk - 0.8 miles
  • Mortgage Matchup Center - 14 min walk - 0.8 miles

Getting around

  • Roosevelt - Central Ave Station - 13 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪Cobra Arcade - ‬7 min walk
  • ‪Taco Boys - ‬8 min walk
  • ‪Cheba Hut Toasted Subs - ‬6 min walk
  • ‪Songbird Coffee & Tea House - ‬7 min walk

About this property

Best Western Downtown Phoenix

Guests staying at Best Western Downtown Phoenix enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 18 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Best Western Downtown Phoenix.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Frequently asked questions

What can I see within easy reach of Best Western Downtown Phoenix?

This hotel is situated in Downtown Phoenix within a short 14-minute walk of Chase Field and also 16 minutes on foot from Mortgage Matchup Center. You'll also find The Van Buren and Arizona Center less than a mile away.

How much does it cost to stay at Best Western Downtown Phoenix?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Best Western Downtown Phoenix on May 16, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Downtown Phoenix?

Yes, uncovered parking is offered for USD 18 per day with in/out privileges. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Best Western Downtown Phoenix feature a casino on the premises?

No, Best Western Downtown Phoenix doesn't have a casino.

Will I find an indoor pool at Best Western Downtown Phoenix?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Downtown Phoenix a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a jetted bathtub and free WiFi.

Does Best Western Downtown Phoenix have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Downtown Phoenix have a restaurant that serves breakfast?

Best Western Downtown Phoenix offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Downtown Phoenix allow pets to stay for free?

No, pets aren't allowed at Best Western Downtown Phoenix though service animals are welcome.

Does Best Western Downtown Phoenix have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Downtown Phoenix?

The closest major airport to Best Western Downtown Phoenix is Phoenix Sky Harbor Intl. Airport (PHX), which is 6.3 mi away (14 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 20.2 mi away (26-minute drive).

Are there rooms with balconies at Best Western Downtown Phoenix?

No, you won't find guestrooms with balconies at Best Western Downtown Phoenix.

Best Western Downtown Phoenix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1067 reviews
Rating 8 - Good. 271 out of 1067 reviews
Rating 6 - Okay. 99 out of 1067 reviews
Rating 4 - Poor. 41 out of 1067 reviews
Rating 2 - Terrible. 49 out of 1067 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Davonne

Stayed 1 night in Mar 2026

10/10 Excellent

Daniel

Stayed 1 night in Feb 2026

10/10 Excellent

Peter

Stayed 2 nights in Nov 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service
Everyone was very nice. Breakfast options were good even for my picky eater
Stayed 4 nights in Jan 2026

10/10 Excellent

Sunny

Stayed 1 night in Jan 2026

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities
The front desk staff was great and helpful :)
Stayed 3 nights in Jan 2026

4/10 Poor

Tina

Ok
Stayed 1 night in Jan 2026

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast - The biscuits and gravy were really good. There was also fresh fruit, bagels, bread, cereal, a waffle station, bacon, and eggs (powdered, but understandable due to the avian flu outbreak). Staff/Building - The staff was helpful and checking in/out was super easy. They also have luggage storage, which is a definite plus. You either need a key card just to get into the building or you need to be buzzed in by the front desk. No random people could just walk in off the street, so I felt safe here. There is a small market/shop between the front desk and the elevator for any essentials or snacks you need. Room - The bed was very comfortable. The shower was good. I had to search a little to locate the hair dryer (it was in a drawer under the tv). The curtains don't close to block the sun, so if you're not a morning person, you might want to bring an eye mask. The wifi is good enough for streaming Netflix and Youtube, but maybe not for gaming (I have yet to stay in a hotel that has free wifi fast enough for online gaming, but I still check). I only had to wait for an elevator once. Most times, I could get on it right away. Location - It's across the street from the Arizona Center, which has shopping, dining, and a movie theater. It's also walking distance to the science center and some historical buildings. If you like ghost tours, many of them start around that square. It's also very close to the airport, about 20 or 25 minutes (by car, not walking).
Stayed 2 nights in Jan 2026

8/10 Good

Lorenzo

Stayed 1 night in Jan 2026

6/10 Okay

TtERRY

Traveled with partner
Liked: Property conditions & facilities
Acceptable - marginal concerning cleanliness, front desk clerk on second night was great and a keeper - professional, great customer service etc.
Stayed 2 nights in Jan 2026

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Big clean room with microwave small fridge and nice shower
Stayed 4 nights in Dec 2025

8/10 Good

David and Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
The front desk staff were all very friendly. The breakfast was good and enough for me. Our room was spacious but quite worn and old looking. The bed was good. The bath towels were thin and scratchy. The hand towels were new and soft. The bathtub was not in good shape and stained. The sink, floor, and toilet bowl had chips in them. It was quiet at night. Also, we were surprised by the $18+ for overnight parking. We weren’t expecting that even though after closer inspection I saw it listed on their page.
Hole in curtain
Cracked tile in the bathroom
Stained tub
Stayed 1 night in Jan 2026

10/10 Excellent

María Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La opinión general de nuestra estancia es muy buena, se respeto la reserva realizada y sin contratiempos logramos acceder a nuestra habitación la cual fue cómoda, limpia y bien ubicada
Stayed 6 nights in Jan 2026

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely spotless, staff very helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Marina

Stayed 1 night in Jan 2026

6/10 Okay

Kate

Business traveler, Traveled with family
Liked: Amenities
Staff were great. It was good for a few days. Easy access to airport and Hwy.
Stayed 4 nights in Jan 2026

10/10 Excellent

Xolani

Stayed 2 nights in Jan 2026

10/10 Excellent

Leanne

Traveled with family and small children
Liked: Amenities
Room was very comfortable, bathroom clean, breakfast was really good , great variety, location was very good minutes of everything we needed , staff was very helpful and nice
Stayed 2 nights in Jan 2026

8/10 Good

brenda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful. Room was dated but clean! Very close to the airport and plus for us!
Stayed 1 night in Jan 2026

10/10 Excellent

Reanna

Stayed 1 night in Jan 2026

2/10 Terrible

Crystal

Disliked: Staff & service
The fact that you need to be 21 years old to check in is a ridiculous policy that needs to be made very clear when booking. They call a 20 year old a minor, yet are willing to throw that minor out onto the streets at midnight.
Stayed 5 nights in Jan 2026

6/10 Okay

Marcos, Reseda

Traveled with family
Liked: Amenities
Room & service were average, sheets were clean but worn with a couple of small tears. Bathroom had a mildew smell due to no vent exhaust fan. Noisy as far as hearing everyone's door slam and traffic noise. Buffet breakfast a plus, lots of options.
Stayed 1 night in Jan 2026

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is all very friendly. The rooms are kinda older but they are larger and fit our needs. Went to a concert at Morgatage Matchup walked there and back. About a mile both ways, not too bad.
Stayed 1 night in Jan 2026

10/10 Excellent

Teshanna, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

2/10 Terrible

Josue

Business traveler
Disliked: Amenities
I was given the wrong room. I booked a 2 queen bedroom. They gave me 1 king bed room. Room was for two co-workers Final invoice was under wrong name.
Stayed 1 night in Jan 2026

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