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Best Western Downtown Phoenix

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Downtown Phoenix

A pool area with lounge chairs and a hot tub, surrounded by a fence and a building with multiple windows.
A spacious lobby with a marble floor, a reception desk with a cityscape mural, and a large chandelier.
A Best Western hotel with a covered parking area and a fountain.
A spacious living area with a fireplace, a sofa, and a patterned armchair. There is a view of a cityscape through large windows.
A hotel kitchen with a self-service breakfast bar, including a coffee machine, fruit bowl, and various food containers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
620 N 6th St, Phoenix, AZ, 85004
  • Place, Arizona Center
    ‪3 min walk‬
  • Place, Arizona State University - Downtown Phoenix
    ‪3 min walk‬
  • Place, Phoenix Convention Center
    ‪7 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

View all photos for King Room

A hotel room with a bed, a sofa, a desk, a chair, and a TV.

King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a chair, a television, and two framed pictures on the wall.

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Chair

A hotel room with a large bed, bedside tables, a desk, and a television.

1 King Bed, Nonsmoking, Chair

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a chair, a television, and two framed pictures on the wall.

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(12 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

A hotel room with two beds, a desk, a lamp, and a window with red curtains.

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(8 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and two framed pictures on the wall.

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(130 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

A hotel room with two beds, a desk, a lamp, and a window with red curtains.

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(29 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk with a chair, a television, and two framed pictures on the wall.

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(11 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a red curtain.

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(94 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a large bed, two bedside tables, a chair, and two wall-mounted lamps.

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(14 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 429 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Best Western Downtown Phoenix is a leisurely stroll from popular sights such as Phoenix Convention Center and Chase Field. This 90-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Arizona Center - 3 min walk - 0.2 miles
  • Arizona State University - Downtown Phoenix - 3 min walk - 0.2 miles
  • Phoenix Convention Center - 7 min walk - 0.4 miles
  • Chase Field - 14 min walk - 0.8 miles
  • Mortgage Matchup Center - 14 min walk - 0.8 miles

Getting around

  • Roosevelt - Central Ave Station - 13 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 14 min drive

Restaurants

  • ‪Cobra Arcade - ‬7 min walk
  • ‪Cheba Hut Toasted Subs - ‬6 min walk
  • ‪Taco Boys - ‬8 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Peixoto - ‬5 min walk

About this property

Best Western Downtown Phoenix

Guests staying at Best Western Downtown Phoenix enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 18 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Best Western Downtown Phoenix.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Downtown Phoenix Phoenix

Best Western Downtown Phoenix Hotel

Holiday Inn Hotel Downtown-Ballpark

Holiday Inn Express Hotel Phoenix Downtown-Ballpark

Holiday Inn Express Hotel Downtown-Ballpark

Holiday Inn Express Phoenix Downtown-Ballpark

Holiday Inn Express Downtown-Ballpark

Best Western Downtown Phoenix Phoenix

Best Western Downtown Phoenix Hotel Phoenix

Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Express Phoenix Ballpark

Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Frequently asked questions

What can I see within easy reach of Best Western Downtown Phoenix?

This hotel is situated in Downtown Phoenix within a short 14-minute walk of Chase Field and also 16 minutes on foot from Mortgage Matchup Center. You'll also find The Van Buren and Arizona Center less than a mile away.

How much does it cost to stay at Best Western Downtown Phoenix?

As of Sep 10, 2026, prices found for a 1-night stay for 2 adults at Best Western Downtown Phoenix on Sep 13, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Downtown Phoenix?

Yes, uncovered parking is offered for USD 18 per day with in/out privileges. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Best Western Downtown Phoenix feature a casino on the premises?

No, Best Western Downtown Phoenix doesn't have a casino.

Will I find an indoor pool at Best Western Downtown Phoenix?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Downtown Phoenix a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a jetted bathtub and free WiFi.

Does Best Western Downtown Phoenix have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Downtown Phoenix have a restaurant that serves breakfast?

Best Western Downtown Phoenix offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Downtown Phoenix allow pets to stay for free?

No, pets aren't allowed at Best Western Downtown Phoenix though service animals are welcome.

Does Best Western Downtown Phoenix have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Downtown Phoenix?

The closest major airport to Best Western Downtown Phoenix is Phoenix Sky Harbor Intl. Airport (PHX), which is 6.3 mi away (14 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 20.2 mi away (26-minute drive).

Are there rooms with balconies at Best Western Downtown Phoenix?

No, you won't find guestrooms with balconies at Best Western Downtown Phoenix.

Best Western Downtown Phoenix Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 684 out of 1154 reviews
Rating 8 - Good. 280 out of 1154 reviews
Rating 6 - Okay. 103 out of 1154 reviews
Rating 4 - Poor. 40 out of 1154 reviews
Rating 2 - Terrible. 47 out of 1154 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, staff was very nice and our room was pleasant and clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

bikash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to Stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Layda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room ... and friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good food close to medical facilities
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast , staff super helpful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and relaxing . In a great location for chase field and town, food and highway access.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Komarbonn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, nice and clean hotel to stay in Phoenix area. Close to many places to eat and safe to park your car.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of travel, it was so nice to have a friendly and helpful greeting at the front desk. The beds were so comfortable and the breakfast was delicious.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very content with our stay. We booked here because it is close to Chase Field, we walked there and avoided all the traffic, also paying for parking. Will definitely be staying there in the future.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spectacular
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was amazing!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Lovely hotel!! Very friendly staff!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that so lovely everything thank you so much for having us stay with. Come completely amazing.!!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient parking.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay . . . great staff and good room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dalene

Liked: Cleanliness, staff & service, property conditions & facilities
Desk clerk was fantastic. And very helpful!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great super close to downtown the convention center and the baseball park
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay with two elementary age kids.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great people - Jennifer was great!
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Chase Field. So convenient to walk to the stadium.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really nice.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the final four tournament!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was ok but not free good breakfast
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Melissa

Liked: Staff & service, amenities
Disliked: Cleanliness
Room was a little dirty, same with breakfast area. Pool was nice but no towels. AC worked good and was a great location for Diamondbacks game
Stayed 1 night in Jun 2026

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