Upon arriving the check in process was quick. The room appeared OK. The bathroom ceiling was full of dust bunnies and the sink faucet was not attached. The air conditioner did not function properly and when it ran for the brief time that it pushed out cold air it sounded like an air compressor. It would run for about 1 1/2 minutes and then shut off and blow out warm air. The towels were very stained and may or may not have still been dirty. You could see light come in underneath the entry door of the room. It smelled like the room had been smoked in for years. There were people banging on the doors to the rooms around us very late into the evening. It looked as if some of the guests were permanent and not just there for a short visit. Overall I was not impressed and would not recommend staying here.
It was dirty, the pool had no water in it, it was noisy, it smelled in the room found it at work. On the bright side, we did not get mugged or killed.
This hotel was dirty, smoky, bugs, lipstick writing on the mirror, disgusting. We went in and came back out and turned in our key. Did not stay the night. Also, even though advertised, there was no shuttle from the airport and no free breakfast. Pictures on website look nothing like the actual hotel. Absolutely gross!!!!
Horrible property. Hookers and druggies LIVE there. There was police action 3 rooms down. It was filthy, the sink was plugged up and the room drank of smoke residue. I did not feel safe nor comfortable.
The staff was helpful rooms were clean made my stay awsome i would stay there again
Long slow check-in, room lacking supplies (Kleenex, drinking glasses)
Breakfast was okay Everything else was bad, Very dirty, smelly... down right gross...
Very friendly and helpful staff. Room was great, spacious and clean
The staff were very helpful and plan polite. The location was ok. The motel was quite dated but it was clean and serviceable.
Rooms don’t have standards, they don’t even know which ones have showers vs baths. Not all have hairdryers, very unorganized and bad quality.
I overpaid for this place due to spring baseball training. Nothing I can do about that. Every other hotel was booked so this was my only option. Room was to be expected for what it is. Nothing fancy or close to a Marriott or Hilton. Where my room and experience falls short is I had bird crap in my room. Not just a little crap. I’m talking a ton of bird crap. Unacceptable. Can’t recommend.
This property is old and run down and, therefore, hard to really judge cleanliness. The bathroom mirror had smears on it, the sink stopper did not work, and the sink did not drain. Ick! When I arrived, there was not a glass or cup in the room, nor extra toilet paper. I could not call the desk from the room telephone so I had to walk to the lobby.
Ok hotel. Room was older and sorta smokey. Carpets were dirty in the room and had a dirty couch. Bed was good. It it what it is for the price and location.
Howard Johnson by Wyndham Phoenix Airport/Downtown Area places you within a 15-minute stroll of popular sights such as El Zaribah Shriners Auditorium and Pueblo Grande Museum and Archaeological Park. This 47-room hotel welcomes guests with conveniences like 24-hour room service, an outdoor pool, and free in-room WiFi. It's connected to the convention center in central Phoenix and also close to Tovrea Castle at Carraro Heights and Papago Park.
For your convenience, a continental breakfast is served for a fee each morning from 6:00 AM to 9:00 AM. Order from 24-hour room service to satisfy your hunger without leaving your room.
40-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
At Howard Johnson by Wyndham Phoenix Airport/Downtown Area, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a 24-hour business center, a microwave in a common area, and a computer station.
Upon arriving the check in process was quick. The room appeared OK. The bathroom ceiling was full of dust bunnies and the sink faucet was not attached. The air conditioner did not function properly and when it ran for the brief time that it pushed out cold air it sounded like an air compressor. It would run for about 1 1/2 minutes and then shut off and blow out warm air. The towels were very stained and may or may not have still been dirty. You could see light come in underneath the entry door of the room. It smelled like the room had been smoked in for years. There were people banging on the doors to the rooms around us very late into the evening. It looked as if some of the guests were permanent and not just there for a short visit. Overall I was not impressed and would not recommend staying here.
It was dirty, the pool had no water in it, it was noisy, it smelled in the room found it at work. On the bright side, we did not get mugged or killed.
Sorry for the inconvenience caused to you. We are extremely sorry that your stay did not meet your expectations. We have addressed following issues and we look forward to hosting you again.
This hotel was dirty, smoky, bugs, lipstick writing on the mirror, disgusting. We went in and came back out and turned in our key. Did not stay the night. Also, even though advertised, there was no shuttle from the airport and no free breakfast. Pictures on website look nothing like the actual hotel. Absolutely gross!!!!
We apologize for the inconvenience you endured during your stay here. we are working on the issues at hand. We appreciate your feedback. Thank you,
Thank you, for submitting your review.
Horrible property. Hookers and druggies LIVE there. There was police action 3 rooms down. It was filthy, the sink was plugged up and the room drank of smoke residue. I did not feel safe nor comfortable.
We deeply apologize for any inconvience that might have of occured on your stay. We will take care of the the issues at hand. Thank you, for your concern
The staff was helpful rooms were clean made my stay awsome i would stay there again
thanks
Thank you for your comments. My apologies for any issues you may have encountered.
Long slow check-in, room lacking supplies (Kleenex, drinking glasses)
Thank you for your comments. My apologies for the issues you encountered.
Breakfast was okay Everything else was bad, Very dirty, smelly... down right gross...
Thank you for your feedback. My apologies for the issues you encountered.
Sorry for the inconvenience caused to you. We are currently investigating the issue and we will addressing it as soon as possible.