Horrible property. Hookers and druggies LIVE there. There was police action 3 rooms down. It was filthy, the sink was plugged up and the room drank of smoke residue. I did not feel safe nor comfortable.
The staff was helpful rooms were clean made my stay awsome i would stay there again
Long slow check-in, room lacking supplies (Kleenex, drinking glasses)
Breakfast was okay Everything else was bad, Very dirty, smelly... down right gross...
Very friendly and helpful staff. Room was great, spacious and clean
The staff were very helpful and plan polite. The location was ok. The motel was quite dated but it was clean and serviceable.
Rooms don’t have standards, they don’t even know which ones have showers vs baths. Not all have hairdryers, very unorganized and bad quality.
I overpaid for this place due to spring baseball training. Nothing I can do about that. Every other hotel was booked so this was my only option. Room was to be expected for what it is. Nothing fancy or close to a Marriott or Hilton. Where my room and experience falls short is I had bird crap in my room. Not just a little crap. I’m talking a ton of bird crap. Unacceptable. Can’t recommend.
This property is old and run down and, therefore, hard to really judge cleanliness. The bathroom mirror had smears on it, the sink stopper did not work, and the sink did not drain. Ick! When I arrived, there was not a glass or cup in the room, nor extra toilet paper. I could not call the desk from the room telephone so I had to walk to the lobby.
Ok hotel. Room was older and sorta smokey. Carpets were dirty in the room and had a dirty couch. Bed was good. It it what it is for the price and location.
Towel with black spot toilets not clean smell inside room never vacuum
The front desk manager kept me waiting while he finished his cigarette out in the parking lot. Or was on the phone but whatever he waited made me wait. There were stains on the shower curtain there were stains on some of those sheets. The room looks like it was given a once over. In the morning I did get my breakfast but they were out of certain things. The front desk person was much more agreeable in the morning which I appreciate. But as a traveler who had to book this last minute due to flight cancellations, the waiting and the rudeness was unacceptable I’ll never go there again
My experience was was good, no issues, staff was kind, room was clean.
Carpet was stained and terribly dirty and fridge set out in front of closet making it difficult to put clothes in there.
This place was hell disgust disgusting dirty I can't believe I had to pay you guys money to stay here
Howard Johnson by Wyndham Phoenix Airport/Downtown Area places you within a 15-minute stroll of popular sights such as El Zaribah Shriners Auditorium and Pueblo Grande Museum and Archaeological Park. This 47-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's connected to the convention center in central Phoenix and also close to Celebrity Theater and Phoenix Municipal Stadium.
Free continental breakfast is included with your stay and awaits you each morning from 4 AM to 9:00 AM. Savor a meal from the comfort of your room with 24-hour room service.
The 47 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 40-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include safes, phones, and ironing boards.
At Howard Johnson by Wyndham Phoenix Airport/Downtown Area, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include a 24-hour business center, a microwave in a common area, and a computer station.
Horrible property. Hookers and druggies LIVE there. There was police action 3 rooms down. It was filthy, the sink was plugged up and the room drank of smoke residue. I did not feel safe nor comfortable.
The staff was helpful rooms were clean made my stay awsome i would stay there again
thanks
Thank you for your comments. My apologies for any issues you may have encountered.
Long slow check-in, room lacking supplies (Kleenex, drinking glasses)
Thank you for your comments. My apologies for the issues you encountered.
Breakfast was okay Everything else was bad, Very dirty, smelly... down right gross...
Thank you for your feedback. My apologies for the issues you encountered.
Thank you for staying with us.
Thank you for taking the time to review your stay with us. We hope you enjoyed your stay. Please feel free to let us know how we may improve things for the future.
Very friendly and helpful staff. Room was great, spacious and clean
Thanks for the positive feedback!
We apologize for any inconvenience in your stay. We will do our best to address these issues. Thanks
The staff were very helpful and plan polite. The location was ok. The motel was quite dated but it was clean and serviceable.
Thanks for your review!
We deeply apologize for any inconvience that might have of occured on your stay. We will take care of the the issues at hand. Thank you, for your concern