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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Free daily continental breakfast
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(95 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(305 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Phoenix

Located in Downtown Phoenix within a short stroll of Celebrity Theater, SureStay Hotel by Best Western Phoenix Airport is within a 10-minute drive Mortgage Matchup Center. This hotel has 95 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Celebrity Theater - 5 min walk - 0.3 miles
  • Ballet Arizona - 9 min walk - 0.5 miles
  • El Zaribah Shriners Auditorium - 3 min drive - 1.9 miles
  • Phoenix Convention Center - 5 min drive - 3.6 miles
  • Chase Field - 5 min drive - 3.6 miles

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Helpings Cafe at UMOM New Day Center - ‬7 min walk
  • ‪Burger King - ‬2 min drive
  • ‪PHX Beer Co - ‬6 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Guests of SureStay Hotel by Best Western Phoenix Airport enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a TV in a common area and a vending machine.
Guests can expect free WiFi and 50-inch LCD TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool.

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  • Hot tub
  • Breakfast included
  • Free airport shuttle
7.4 out of 10, Good, 1,872 reviews
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The price is $185
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 250.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.
  • Onsite safety features include a carbon monoxide detector and a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

What's there to do close to SureStay Hotel by Best Western Phoenix Airport?

This hotel is situated in Downtown Phoenix within a short 6-minute walk of Celebrity Theater. You'll also find Chase Field and Mortgage Matchup Center within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Phoenix Airport?

As of Mar 2, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Phoenix Airport on Mar 3, 2026 start from 192.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Hotel by Best Western Phoenix Airport?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 15 per day. Though parking is limited, accessible parking and RV/bus/truck parking are also available.

Does SureStay Hotel by Best Western Phoenix Airport feature a casino?

No, SureStay Hotel by Best Western Phoenix Airport doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Phoenix Airport?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at SureStay Hotel by Best Western Phoenix Airport?

Couples staying at this hotel will appreciate amenities like an outdoor pool and free breakfast plus some guestrooms include free Internet access.

Does SureStay Hotel by Best Western Phoenix Airport have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Phoenix Airport have a restaurant with a breakfast menu?

SureStay Hotel by Best Western Phoenix Airport offers free continental breakfast each morning though there is no restaurant.

Does SureStay Hotel by Best Western Phoenix Airport allow pets to stay for free?

No, pets aren't allowed at SureStay Hotel by Best Western Phoenix Airport though service animals are welcome.

Are there connecting rooms at SureStay Hotel by Best Western Phoenix Airport?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to SureStay Hotel by Best Western Phoenix Airport?

The closest major airport to SureStay Hotel by Best Western Phoenix Airport is Phoenix Sky Harbor Intl. Airport (PHX), which is 4.1 mi away (7 minutes by car). Another top airport is Mesa, AZ (MSC-Falcon Field Municipal), which is located 18.7 mi away (24-minute drive).

Are there rooms with balconies that I can book at SureStay Hotel by Best Western Phoenix Airport?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western Phoenix Airport.

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 969 out of 1799 reviews
Rating 8 - Good. 445 out of 1799 reviews
Rating 6 - Okay. 193 out of 1799 reviews
Rating 4 - Poor. 74 out of 1799 reviews
Rating 2 - Terrible. 118 out of 1799 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shondalae

Liked: Cleanliness, amenities, property conditions & facilities
Fast Check in. Quiet. Free airport shuttle. Clean room.
Stayed 1 night in Feb 2026

10/10 Excellent

CAROLINA

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very Clean and convenient hotel near the airport! We where presently surprised! 4 thumbs up!!!
Stayed 1 night in Feb 2026

10/10 Excellent

SallyAnn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and the bed was comfortable - all I really care about! Room was spacious. A perfect stay for right by the airport. Breakfast was very basic but enough.
Stayed 1 night in Feb 2026

4/10 Poor

David

Stayed 1 night in Jan 2026

10/10 Excellent

Chen

Stayed 1 night in Jan 2026

2/10 Terrible

Ben

Stayed 1 night in Jan 2026

10/10 Excellent

Harry

Stayed 1 night in Jan 2026

8/10 Good

Gerald

Business traveler
Liked: Cleanliness
Much quieter area than I expected. Very reasonable rates. Rooms clean. Breakfast was good.
Stayed 4 nights in Dec 2025

6/10 Okay

Alexandra, Bellflower

Stayed 1 night in Jan 2026

10/10 Excellent

Gilbert

Stayed 2 nights in Nov 2025

2/10 Terrible

Victor

Disliked: Staff & service
If I could give 0 stars I would. I booked mistakenly as I was searching other hotels… within 4 minutes of booking I tried canceling and was not able to. This was at 12 I was tired from driving from California, which is why my error happened. I reached out to customer service letting them know I booked and canceled right away but they still say I cannot get a refund. Mind you I never checked in….Hotel should state that in the page. Horrible service. 👎
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite
Stayed 2 nights in Nov 2025

8/10 Good

Bipasha

Stayed 1 night in Nov 2025

8/10 Good

Carrie

Liked: Cleanliness
Just staying before and after flight. Area isnt great but the hotel has a very well lit lot beds ok need better pillows small square ones are what you get. Overall one night is good price ill bring my own extra next time
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, staff friendly and helpful. Simple breakfast. Very well maintained and budget friendly.
Stayed 2 nights in Nov 2025

4/10 Poor

Don

Stayed 1 night in Nov 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Helpful, gave directions to hotel when I was lost, and called the hotel , clean room, every one courteous,
Stayed 1 night in Nov 2025

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Nov 2025

6/10 Okay

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
The noise from the family above us was until 3:30 am and then again around 6:30.
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in. Clean room. Stayed one night. Recommend if you need close to airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the bed was very comfortable. Very easy to park and very easy to get to the airport
Stayed 1 night in Nov 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific.
Stayed 1 night in Nov 2025

10/10 Excellent

Irene

Stayed 1 night in Nov 2025

6/10 Okay

Joanne

Liked: Cleanliness
The room was fine, staff very nice, but location was poor. There was an elderly mentally ill man ranting in the lobby waiting for police to pick him up. He provoked a client who was in line to check in and almost got into a fight, threatening him with his cane. Not what you want to experience when checking in to your hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Madison

Stayed 2 nights in Nov 2025

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