SureStay Hotel by Best Western Phoenix Airport

2.5 star property
Hotel with free breakfast, 6-minute walk to Celebrity Theater

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Lobby
Free daily continental breakfast
Property amenity
Outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(87 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(275 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Phoenix

Located in Downtown Phoenix within a short stroll of Celebrity Theater, SureStay Hotel by Best Western Phoenix Airport is within a 10-minute drive Mortgage Matchup Center. This hotel has 95 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Celebrity Theater - 5 min walk - 0.3 miles
  • Ballet Arizona - 9 min walk - 0.5 miles
  • El Zaribah Shriners Auditorium - 3 min drive - 1.9 miles
  • Phoenix Convention Center - 5 min drive - 3.6 miles
  • Chase Field - 5 min drive - 3.6 miles

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Red Devil Italian Restaurant & Pizzeria - ‬2 min drive
  • ‪Burger King - ‬2 min drive
  • ‪PHX Beer Co - ‬6 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, 6-minute walk to Celebrity Theater
Guests of SureStay Hotel by Best Western Phoenix Airport enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a vending machine and a TV in a common area.
Guests can expect free WiFi and 50-inch LCD TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 250.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.
  • Onsite safety features include a carbon monoxide detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

What's there to do close to SureStay Hotel by Best Western Phoenix Airport?

This hotel is situated in Downtown Phoenix within a short 6-minute walk of Celebrity Theater. You'll also find Chase Field and Mortgage Matchup Center within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Phoenix Airport?

As of Dec 22, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Phoenix Airport on Dec 23, 2025 start from $79.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Hotel by Best Western Phoenix Airport?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 15 per day. Though parking is limited, accessible parking and RV/bus/truck parking are also available.

Does SureStay Hotel by Best Western Phoenix Airport feature a casino?

No, SureStay Hotel by Best Western Phoenix Airport doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Phoenix Airport?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about SureStay Hotel by Best Western Phoenix Airport?

Couples staying at this hotel will appreciate amenities like an outdoor pool and free breakfast plus some guestrooms include free Internet access.

Are there hot tubs at SureStay Hotel by Best Western Phoenix Airport?

No, there isn't a spa tub at this hotel.

Does SureStay Hotel by Best Western Phoenix Airport have a restaurant with a breakfast menu?

SureStay Hotel by Best Western Phoenix Airport offers free continental breakfast each morning though there is no restaurant.

Does SureStay Hotel by Best Western Phoenix Airport allow pets to stay for free?

No, pets aren't allowed at SureStay Hotel by Best Western Phoenix Airport though service animals are welcome.

Does SureStay Hotel by Best Western Phoenix Airport have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to SureStay Hotel by Best Western Phoenix Airport?

The closest major airport to SureStay Hotel by Best Western Phoenix Airport is Phoenix Sky Harbor Intl. Airport (PHX), which is 4.1 mi away (7 minutes by car). Another top airport is Mesa, AZ (MSC-Falcon Field Municipal), which is located 18.7 mi away (24-minute drive).

Are there rooms with balconies that I can book at SureStay Hotel by Best Western Phoenix Airport?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western Phoenix Airport.

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 821 out of 1495 reviews
Rating 8 - Good. 380 out of 1495 reviews
Rating 6 - Okay. 147 out of 1495 reviews
Rating 4 - Poor. 56 out of 1495 reviews
Rating 2 - Terrible. 91 out of 1495 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 1 night in Nov 2025

10/10 Excellent

Jeff James

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Rooms were very nice and clean. All staff were very friendly and helpful as well. Pool area was nice and chill too. Only slight complaint was the metal bed frame was quite loud but not a deal breaker!
Stayed 4 nights in Nov 2025

6/10 Okay

Brian

Liked: Cleanliness, amenities
Room was nice but not a nice area
Stayed 1 night in Oct 2025

6/10 Okay

Keith

Stayed 1 night in Oct 2025

8/10 Good

Daryl, Clifton Park

Liked: Cleanliness, staff & service, property conditions & facilities
More protein option at breakfast like eggs and sausage or bacon. Waffle bar also and more plug outlets in the bedrooms. But, outside of that fantastic facility and staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Geri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean with all expected amenities. Very much enjoyed our stay at Best Western.
Stayed 2 nights in Sep 2025

8/10 Good

James

Homeless were everywhere around the property. Had to leave before breakfast. They had no desire to provide even any continental breakfast items.
Stayed 1 night in Sep 2025

6/10 Okay

Aime, Cibolo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was close to the airport, but not anywhere you’d be safe or delight in walking around. Sketchy. Nothing to do in the area. Yes, there is a pool, but open and in plain sight of everyone so awkward feeling.
Stayed 1 night in Sep 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is newly renovated and the bed was very comfy. The included airport shuttle was convenient. The included breakfast was basic and we opted to go elsewhere to eat. But for an overnight at the airport this was a good spot and affordable.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Good pool. Good price.
Stayed 1 night in Sep 2025

2/10 Terrible

Jason, Auburn

Disliked: Cleanliness, property conditions & facilities
I booked a stay here because it was close to the airport and I was arriving late. But once I saw the hotel and the area it was in I didnt feel safe staying there or even walking from the car into the place, so I drove right past and found a different hotel. I’m going to check street views before booking blindly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Qiang

Traveled with family
Clean and quiet area
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jeremy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in to our hotel, stayed for 30 minutes, and left. We ended up finding a hotel farther down to stay in that was in a safer neighborhood. The photos and the reviews do not do showcase this property the way it should be. This is not a safe area and had the photos and reviews been accurate, I would have never booked here. We ended up losing over $100 due to this, but the money lost was worth feeling safe overnight. Lesson learned, do not listen to Expedia reviews and search other sites before booking, or do not use Expedia at all.
Stayed 1 night in Sep 2025

10/10 Excellent

Jamisyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean establishment, staff was friendly, close to the airport and overall great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond my expectations. Clean, quiet and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sur I rise. Clean, great bed, safe. Only negative was awful pillows,but I had my own. Staff was great. Will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Put us in a quiet room as requested. Rooms look recently refurbished. Large TV and a comfy chair. No eggs or meat at breakfast but many other choices.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was remodeled and clean. The surrounding area is rough with homeless and riff raff. Location is decent for events downtown. Id stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

Sang

Stayed 3 nights in Sep 2025

8/10 Good

Chelsea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice for the price. Bed was noisy. Staff was kind and checking in and out was easy.
Stayed 2 nights in Sep 2025