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Hilton Garden Inn Phoenix Airport North

3.0 out of 5.0

Recent guest reviews

Great experience! Wonderful staff and very accommodating.

To begin, the room door had damage from someone prying their way into the room. Although I asked for foam pillows when I made the reservations, I had to ask again when I got to my room. Someone did bring them to us within 10 minutes - FYI, the foam pillows feel exactly like the feather pillows. I didn't realize the bed had a knob to adjust the firmness until the next morning, but it didn't matter since it did not work. The bed was so hard, I felt like I had slept on the floor. Besides hair in the shower and bed, and a clump of mud (or something) on the floor, the room appeared clean. It would have been nice if the hotel had offered a continental breakfast since there wasn't anything within walking distance.

Very convenient & clean. Staff is very mindful & helpful

Very comfortable, clean room. Perfect if you are looking for something close to the airport. Staff was friendly.

The room was clean and comfortable and the staff very courteous and helpful. I liked that they have the on-site dining, since there are no other options at walking distance. Had to wait for the shuttle at the airport for about 45 minutes, but might be due to traffic. Apart from that, would recommend.

Nice clean place to stay and the people are very friendly.

Still waiting a week later for the incidentals hold on my credit card to be released. Not to mention it was double charged which I was told was their mistake.

Only stayed one night but experienced a great friendly staff and nice clean rooms.

The staff here is awesome. We were stuck in Pheonix by a computer glitch of Southwest Airlines. After spending hours in line at the airport we were picked up the best shuttle driver who took us quickly to the hotel where the staff made us feel right at home!

The staff went over above to make our stay nice - very clean and the breakfast was good and a nice selection to choose from

This was a great hotel and a great experience for my family and me! Thank you.

My stay was very nice, I felt like I was at home. The service was very nice the room was very clean and kept up everyday. I would stay again on my next trip at the Hilton Garden Inn.

We chose this hotel because it was close to the airport and we were going to be looking at apartments for the weekend. The hotel itself was fantastic, they got us into our room early. I just did not feel safe in the surrounding area. Looks very shady and a bit rundown. We had no problems but we only stayed a night in this hotel. I would recommend this hotel if you just need to be near the airport and don't plan on exploring the area.

Had to call maid service returned to room at 4:15 pm on day 1 Day 2 maid showed up at 4 I had to leave room Lamp bulb out, called Monday afternoon to replace. Called Tuesday morning to replace, called Tuesday late afternoon until finally a maint. man came down with a new bulb. TV channel selection very limited. and internet service although I paid the additional $4.95 was extremely slow.

staff was extremely helpful , convenience to airport and transportation was first class

Staff were very friendly. I asked for a few extra hours to check out as I was driving to Tucson that afternoon, and they agreed without any hassle. The best part about the Hilton garden Inns is that they're predictable, and this was no exception: clean, well-maintained, decently-sized room.

All good. It was a great time and I would definitely come back.

this was a good pick for the money it cost. I would stay there again if in the area.

We stayed for 1 night, and the stay was great. Got the exact room we wanted, staff was friendly and accommodating.

It was quite close from the airport. It was nice and clean hotel for one night staying for me. I had a good rest. I would recommend.

3838 E Van Buren St Phoenix AZ

Hilton Garden Inn Phoenix Airport North places you within a mile (2 km) of Papago Park and Celebrity Theater. This 3-star hotel welcomes guests with 192 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. It's near the airport and also near Phoenix Zoo and Ice Chalet.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

All of Hilton Garden Inn Phoenix Airport North's 192 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

At Hilton Garden Inn Phoenix Airport North, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). A multilingual staff is on hand to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 4 meeting rooms, and conference space.

Room options

1 KNG ACCESS EVOLUTION RM

King 1 | Sleeps 2

2 QUEEN BEDS EVOLUTION RM

Queen 2 | Sleeps 4

2 QUEENS ACCESS EVOLUTION

Queen 2 | Sleeps 4

Two Queen Beds, Accessible

Queen 2 | Sleeps 4

Guest reviews for Hilton Garden Inn Phoenix Airport North

Everyone (9) Business (12) Couples (27) Family (7) Other (12) Friends (5)
5

wonderful staff

Everyone

Great experience! Wonderful staff and very accommodating.

By on Dec 30, 2016

2

not hilton quality

BusinessTravelers

To begin, the room door had damage from someone prying their way into the room. Although I asked for foam pillows when I made the reservations, I had to ask again when I got to my room. Someone did bring them to us within 10 minutes - FYI, the foam pillows feel exactly like the feather pillows. I didn't realize the bed had a knob to adjust the firmness until the next morning, but it didn't matter since it did not work. The bed was so hard, I felt like I had slept on the floor. Besides hair in the shower and bed, and a clump of mud (or something) on the floor, the room appeared clean. It would have been nice if the hotel had offered a continental breakfast since there wasn't anything within walking distance.

By , from Texas on Dec 4, 2016

5
Everyone

Very convenient & clean. Staff is very mindful & helpful

By on Nov 29, 2016

5

convenient, close to the airport

BusinessTravelers

Very comfortable, clean room. Perfect if you are looking for something close to the airport. Staff was friendly.

By , from Las Cruces, NM on Nov 9, 2016

5
Everyone

The room was clean and comfortable and the staff very courteous and helpful. I liked that they have the on-site dining, since there are no other options at walking distance. Had to wait for the shuttle at the airport for about 45 minutes, but might be due to traffic. Apart from that, would recommend.

By on Nov 3, 2016

4
Everyone

Nice clean place to stay and the people are very friendly.

By on Sep 4, 2016

3

over charged

Everyone

Still waiting a week later for the incidentals hold on my credit card to be released. Not to mention it was double charged which I was told was their mistake.

By on Aug 29, 2016

5

one night stay

Everyone

Only stayed one night but experienced a great friendly staff and nice clean rooms.

By on Aug 21, 2016

5

great hotel

Everyone

The staff here is awesome. We were stuck in Pheonix by a computer glitch of Southwest Airlines. After spending hours in line at the airport we were picked up the best shuttle driver who took us quickly to the hotel where the staff made us feel right at home!

By , from california on Jul 22, 2016

5
Everyone

The staff went over above to make our stay nice - very clean and the breakfast was good and a nice selection to choose from

By on Mar 6, 2016