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Recent guest reviews

I love how this hotel goes on and beyond with cleanliness and literally sanitize your room before you go in. Can't complain had the best sleep in a long time, staff was very helpful!

good location, very nice, and easy parking.

Conveniently located heat shops and museums. Grocery store nearby. Restaurant was not open, but the gym was. Neutrogena toiletries

One was clean. No parking on site no valet which was a nightmare, closest parking spot was $28 a night

The upgraded suite room had mold along shower door caulking.

Lobby and Rooftop Bars closed - irrespective of orher bars being open in neighborhood

There were no glasses/cups in the room. No cleaning service. No coffee. There was no parking available. I had to park at a public garage for 18$/day. Noisy late at night/early morning.

Clean, spacious room! Covenience location for the phx convention center. Nice restaurant for dinner.

I always enjoy my stay here at the Hilton Garden Inn Phoenix Downtown. Convenient and clean.

Location was great. The walk to the pool in this heat into another hotel not so great.

Wonderfully restored Art Deco office building converted into hotel

Great room, convenient location and amenities! Great stay for business trip

I was in town on business. Wifi was somewhat confusing as it required multiple log ins per day. Conveniently located downtown. Restaurant was good. Breakfast was amazing. Service during breakfast was second to none. Rooms were quiet. Water pressure early in the morning on top floor was non existent. Could not shower 1 of the mornings. Comfy bed. Small room. Very clean hotel.

E Monroe St Phoenix AZ

Hotel highlights

  • Walking distance to Phoenix Convention Center and Arizona State University - Downtown Phoenix
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Fitness center

Located in Downtown Phoenix, Hilton Garden Inn Phoenix Downtown is within a 5-minute walk of Phoenix Convention Center and within 15 minutes of other popular attractions like Talking Stick Resort Arena. This 3-star hotel welcomes guests with 170 rooms and conveniences like free in-room WiFi, a fitness center, and a 24-hour business center.


Dining

At the end of the day, relax with a drink at the bar/lounge.


Rooms

Hilton Garden Inn Phoenix Downtown's 170 rooms provide microwaves, refrigerators, and free newspapers. Guests can expect free WiFi and wired Internet, along with 42-inch LCD TVs and pay movies. Beds sport premium bedding and bathrooms offer free toiletries. Phones and ironing boards are also standard.


Property features

Renovated in 2015, Hilton Garden Inn Phoenix Downtown offers a fitness center, free WiFi in public areas, and 5 meeting rooms. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Accessible

1 King Bed | Sleeps 4

Suite, 1 Bedroom

2 Queen Beds | Sleeps 6

Guest reviews for Hilton Garden Inn Phoenix Downtown

Everyone (11) Couples (1) Family (3)
5
Family with small children

I love how this hotel goes on and beyond with cleanliness and literally sanitize your room before you go in. Can't complain had the best sleep in a long time, staff was very helpful!

By on May 6, 2021

Review comment responded on May 10, 2021

Thank you for taking the time to share your response. That's great to hear! Please feel free to share your experience on social media as well. We look forward to you visiting us again, and have a great rest of your day! :-)​

5
Friends Family

good location, very nice, and easy parking.

By on Apr 22, 2021

Review comment responded on Apr 24, 2021

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4
Family

Conveniently located heat shops and museums. Grocery store nearby. Restaurant was not open, but the gym was. Neutrogena toiletries

By on Apr 19, 2021

Review comment responded on Apr 20, 2021

Thank you for taking the time to share your response. We appreciate your opinion. Have a great rest of your day, and thank you again for staying with us.

4
Everyone

By on Mar 24, 2021

Review comment responded on Apr 3, 2021

Thank you for taking the time to share your response. We appreciate your opinion. Have a great rest of your day. ​

4
Everyone

One was clean. No parking on site no valet which was a nightmare, closest parking spot was $28 a night

By on Mar 21, 2021

Review comment responded on Mar 21, 2021

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Due to covid, corporate had to briefly eliminate valet parking to follow CDC guidelines and keep our guests and employees safe. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4
Partner Couples

The upgraded suite room had mold along shower door caulking.

By on Mar 6, 2021

Review comment responded on Mar 10, 2021

Thank you for taking the time to share your response. We appreciate your opinion and will do our best to ensure that your next stay with is a 10. Have a great rest of your day.

1
Everyone

By on Mar 1, 2021

Review comment responded on Mar 12, 2021

Thank you for taking the time to share your response. We appreciate your opinion and will do our best to ensure that your next stay with is much better. Have a great rest of your day.

5
Everyone

By on Feb 16, 2021

Review comment responded on Feb 27, 2021

Thank you for taking the time to share your response. That's great to hear! Please feel free to share your experience on social media as well. We look forward to you visiting us again, and have a great rest of your day! :-)​

4
Family

Lobby and Rooftop Bars closed - irrespective of orher bars being open in neighborhood

By , from Santa Fe, NM on Oct 3, 2020

2
Business Business

There were no glasses/cups in the room. No cleaning service. No coffee. There was no parking available. I had to park at a public garage for 18$/day. Noisy late at night/early morning.

By on Aug 29, 2020

Hilton Garden Inn Phoenix Downtown

15 E Monroe St, Phoenix, AZ 85004
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