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Hilton Garden Inn Phoenix Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Phoenix Downtown

2 bars/lounges
2 bars/lounges
Premium bedding, pillowtop beds, desk, blackout drapes
Lobby
2 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
15 E Monroe St, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Hilton Garden Inn Phoenix Downtown is within a 5-minute walk of Phoenix Convention Center and within 15 minutes of other popular attractions like Mortgage Matchup Center. This 3-star hotel welcomes guests with 170 rooms and conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Arizona State University - Downtown Phoenix - 2 min walk - 0.1 miles
  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • The Van Buren - 7 min walk - 0.4 miles
  • Mortgage Matchup Center - 7 min walk - 0.4 miles
  • Chase Field - 8 min walk - 0.5 miles

Getting around

  • Van Buren - Central Ave Station - 3 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪Barrel & Bushel - ‬3 min walk
  • ‪Dog Haus Biergarten - ‬3 min walk
  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Jacy & Dakota's - ‬4 min walk
  • ‪Westin Executive Club - ‬3 min walk

About this property

Hilton Garden Inn Phoenix Downtown

Guests of Hilton Garden Inn Phoenix Downtown enjoy a gym, free WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 45 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include express check-in, express check-out, and a terrace.
42-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include refrigerators, microwaves, and free newspapers. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (USD 36 per night)
  • Secured valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 24 for adults and USD 10 to 24 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Floor 13 Rooftop Bar
  • Monroes

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 2015
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24 for adults, and USD 10 to 24 for children
  • Secured valet parking fee: USD 45 per night (in/out privileges)
  • Offsite parking fee: USD 36 per night (0.2 mi away)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Is free cancellation available at Hilton Garden Inn Phoenix Downtown?

Hilton Garden Inn Phoenix Downtown offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Phoenix Downtown?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Phoenix Downtown on May 1, 2026 start from $172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hilton Garden Inn Phoenix Downtown?

This hotel is situated in Downtown Phoenix within a short 7-minute walk of Mortgage Matchup Center and also 12 minutes on foot from Chase Field. You'll also find The Van Buren and Arizona Financial Theatre less than a mile away.

Will I be able to park at Hilton Garden Inn Phoenix Downtown?

Yes, secured valet parking is offered for USD 45 per night with in/out privileges. Accessible parking is also available for guests.

Does Hilton Garden Inn Phoenix Downtown include a casino?

No, Hilton Garden Inn Phoenix Downtown doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Phoenix Downtown?

No, there is no indoor pool at this hotel.

Is Hilton Garden Inn Phoenix Downtown good for couples?

There are plenty of amenities for couples at this hotel, including 2 bars, a restaurant, and a nature reserve.

Are there hot tubs at Hilton Garden Inn Phoenix Downtown?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Phoenix Downtown feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Phoenix Downtown serves a cooked-to-order breakfast for a surcharge each morning at Floor 13 Rooftop Bar.

Does Hilton Garden Inn Phoenix Downtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Phoenix Downtown for a fee of USD 75 per accommodation, per stay.

Does Hilton Garden Inn Phoenix Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hilton Garden Inn Phoenix Downtown?

The closest major airport to Hilton Garden Inn Phoenix Downtown is Phoenix Sky Harbor Intl. Airport (PHX), which is 8 mi away (16 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 19.9 mi away (24-minute drive).

Are there rooms with balconies that I can book at Hilton Garden Inn Phoenix Downtown?

No, at Hilton Garden Inn Phoenix Downtown, there aren't any guestrooms that list a balcony.

Hilton Garden Inn Phoenix Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 982 reviews
Rating 8 - Good. 210 out of 982 reviews
Rating 6 - Okay. 90 out of 982 reviews
Rating 4 - Poor. 43 out of 982 reviews
Rating 2 - Terrible. 29 out of 982 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was delicious but a bit overpriced for what is offered. Buffet servers go above and beyond and we’re the best part of my stay. Beds are extremely uncomfortable. Pillows were too soft and beds were too hard. Barely slept. Everything else was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Shaohu, Cheswick

Stayed 2 nights in Dec 2025

10/10 Excellent

Cory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent! We went to an event at the convention center and it was super close. Our room was beautiful and clean. Architecture of the entire building were great. Parking was expensive but that seems to be par for the course when staying downtown. Only complaint would be staff at hotel bar, they were not kind nor attentive. Gratuity was added in automatically.
Stayed 1 night in Dec 2025

10/10 Excellent

DaVione

Hotel and staff were amazing
Stayed 1 night in Dec 2025

6/10 Okay

Lorraine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast selection was great . Price was a little expensive. My complaint was that they did not have a safe in the room. Will not be back because of that.
Stayed 3 nights in Dec 2025

6/10 Okay

Devin

Liked: Cleanliness, staff & service
Nice, little dated. Shower was warm, not hot. Good location, staff very nice
Stayed 3 nights in Dec 2025

6/10 Okay

Marina

Traveled with group
Disliked: Cleanliness
Staff was very polite and kind but the room was slight dirty and the sink was leaky in the bathroom which might be a hazard to guests slipping and falling in the bathroom. Other than that the location was great for walkable entertainment and good food. Not huge fun of the food service the hotel from Monroe’s but maybe it would been better plated then in a Togo containers they brought to our rooms. Still all in all not a bad place.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Stayed 2 nights in Dec 2025

10/10 Excellent

Eliza, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location, wonderful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was clean and quiet. And, the entire staff was very courteous including Andrew at the front desk, Manny at Valet and Lillian at breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Shanell

Traveled with family
Liked: Cleanliness, staff & service
Only think i didn't like was $6 & $3 bottle water but the same water eda complimentary in the lobby. Other than that, i loved our stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Yizhaq

Traveled with family
Liked: Cleanliness, staff & service, amenities
All was just good
Stayed 2 nights in Nov 2025

10/10 Excellent

Lilliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The windows need to be cleaned from out the outside
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan, Bellevue

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience overall
Stayed 4 nights in Nov 2025

10/10 Excellent

Joanna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. The hotel was within walking distance of restaurants and entertainment in the downtown area.
Stayed 1 night in Nov 2025

10/10 Excellent

Sheri

Stayed 2 nights in Nov 2025

10/10 Excellent

Jannette

Liked: Cleanliness, staff & service, amenities
Room was big, clean and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes, staff was very helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brady

Stayed 3 nights in Nov 2025

10/10 Excellent

Kathrine

Stayed 2 nights in Oct 2025

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