aloft, 2 Queen Beds
from $68
Aloft Phoenix Airport
3.0 out of 5.0
4.1
out of 5
"Good!"
See all 76 reviews
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Recent guest reviews
Very thing was very good except breakfast bar, pretty exp.
I don’t care for the bathroom set up. Not enough privacy. Everything else was good
Nice hotel. Seems a bit older. The gas station behind has some questionable people hanging around it.
Loved our experience at Aloft! Front desk clerks were friendly, helpful and courteous. The decor is very hip and colorful. The hotel seems to cater to the youthful type that likes healthy snacks/food, a good vibe and high tech service. We were surprised to learn we could order from Amazon and have it delivered within 2 hours for free! Finally, Aloft was super convenient to Sky Harbor Airport - only a couple of miles away. As I said, this was a great hotel experience!
Arrived a few minutes after midnight and when i found out the bar had closed at midnight I asked the staff member at checkin if there was any room service or mini bar or any other option to which he said no to all. After a long flight was very disappointed that they were unable to accomodate me in any way whatsoever.
Modern hotel very close to airport. Staff friendly
Bar was out of several food items. Since there are only a handful to chose from, we went out. Breakfast, cappucino (sp?) machine broken and coffee is really bad. Eggs powdered. Breakfast sent us running to the bathroom several times that morning. Trying to pay for it, receptionist was on the phone and ignored us standing there for five minutes. Fellow who checked us in was nice, Room was adequate. Charged for parking while out of town -- never had an airport hotel do that before.
We stayed at this very same hotel about 5 years ago and were more pleased than this time. Due to the proximity to the airport this is a very high traffic hotel. Therefore it needs more frequent updates. Overall location is excellent, price fair, comfortable and clean, just a little "beaten up".
I've stayed in Aloft before and always have a good experience, with the exception of this one. I arrived after booking a King and was told that the TV in the last King room was broken so they booked me in a room with double beds. Fine. I was tired, it was late and dark, and I crashed hard. When I woke up and it was light enough to tell I realized I had been sleeping in stained sheets all night. This was a very disturbing realization.
This hotel is within a 5 minute walk to the station for the skytrain that takes you to the airport making it extremely convenient for travelers not looking to pay for a taxi or an uber to the airport. It takes about 15-20 minutes from the hotel to the terminal when you add in walking time and skytrain time. The hotel staff was very accommodating and very friendly. The rooms are very nice for the price you pay on orbitz. You will not be disappointed with this hotel.
I stayed here over the weekend. The hotel was very clean; from the lobby to my room. The staff was friendly and the location was perfect for me. It was driving distance to all the places I needed to be. My only complaint which applies to most hotels I stay in is the lack of ventilation. Although the room was nice and cool because of the AC, I had really bad allergies because there's no fresh air coming in and out of the room. I usually experience this in most hotels as most hotels don't allow for the windows to be opened. Other than that, I would definitely stay here again.
The rooms are very simple, but I can't get over how comfortable the bed was. It's a very firm mattress, which turned out to be exactly what I needed for a slight back ailment. I went out and bought one very similar the same day I got home. The lobby area has a nice vibe with a neat little bar and lounge area.
Close to the airport. Shuttle very convenient. Great bed. Nice shower. Nice room. Would definitely stay again. I was bothered by airplane takeoffs but it quieted down after about 10. Did not really hear other guests which is great.
Aloft hotels are interesting, modern, artistic, clean, and extraordinary.
It's a great hotel near the airport. Clean, safe and excellent staff.
Nice hotel, friendly staff, breakfast not included, clean pool, but this hotel is not at the airport, it is near the airport. We arrived in Phoenix, called the hotel for a shuttle, waited for over 30 minutes, and no one arrived. I called again and was told "the driver went there and no one was waiting" which was false. We waited another 20 minutes for the security guard to pick us up but at that point it was 0200 and I was traveling alone with 3 children. Pretty disapointing.
The room felt dirty, the fitted sheets weren't all the way on the mattress, you could see half the mattress (looked pretty sloppy). The sheets didn't smell freshly cleaned, nor did the actual room itself. I wasn't impressed, but the price was good, so I couldn't expect too much.
I liked everything about this place. Very easy to use, comfortable, quiet. Super clean. Friendly.
Staff was friendly and helpful and this hotel is in a perfect location to the Sky Harbor airport, Sky train and the Lite Rail.
Great little hotel. Excellent location on the light rail, near airport and freeways
Hotel highlights
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Pool bar
- Free airport shuttle
Aloft Phoenix Airport is located within a few miles (5 km) of Phoenix Zoo and Phoenix Municipal Stadium. This 3-star hotel has 143 rooms and welcomes guests with a bar/lounge, an outdoor pool, and a 24-hour fitness center. It's near the airport and also near Rolling Hills Golf Course and Papago Park.
Dining
Start your day off with cooked-to-order breakfast, available for a fee. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.
Rooms
All 143 soundproofed rooms feature refrigerators, coffee makers, and free weekday newspapers. 42-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, free bottled water, and laptop-compatible safes.
Property features
At Aloft Phoenix Airport, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Guest reviews for Aloft Phoenix Airport
Everyone
Very thing was very good except breakfast bar, pretty exp.
Everyone
I don’t care for the bathroom set up. Not enough privacy. Everything else was good
Everyone
Nice hotel. Seems a bit older. The gas station behind has some questionable people hanging around it.
short and great stay!
Everyone
Loved our experience at Aloft! Front desk clerks were friendly, helpful and courteous. The decor is very hip and colorful. The hotel seems to cater to the youthful type that likes healthy snacks/food, a good vibe and high tech service. We were surprised to learn we could order from Amazon and have it delivered within 2 hours for free! Finally, Aloft was super convenient to Sky Harbor Airport - only a couple of miles away. As I said, this was a great hotel experience!
no booze after midnight. no minibar. no service.
Everyone
Arrived a few minutes after midnight and when i found out the bar had closed at midnight I asked the staff member at checkin if there was any room service or mini bar or any other option to which he said no to all. After a long flight was very disappointed that they were unable to accomodate me in any way whatsoever.
Review comment
Leesa responded on Jan 17, 2018
Dear Dan, Thank you for your review. I am sorry to hear that we were not able to relax @ WXYZ during your stay. I do hope that you will give us another chance the next time you are in the Phoenix area.
close to airport and free shuttle.
Everyone
Modern hotel very close to airport. Staff friendly
lackluster
Everyone
Bar was out of several food items. Since there are only a handful to chose from, we went out. Breakfast, cappucino (sp?) machine broken and coffee is really bad. Eggs powdered. Breakfast sent us running to the bathroom several times that morning. Trying to pay for it, receptionist was on the phone and ignored us standing there for five minutes. Fellow who checked us in was nice, Room was adequate. Charged for parking while out of town -- never had an airport hotel do that before.
needs some tlc
Everyone
We stayed at this very same hotel about 5 years ago and were more pleased than this time. Due to the proximity to the airport this is a very high traffic hotel. Therefore it needs more frequent updates. Overall location is excellent, price fair, comfortable and clean, just a little "beaten up".
Review comment
Leesa responded on Jul 27, 2017
Thank you for your feedback regarding your recent stay at Aloft Phoenix Airport. I am pleased to share that Aloft Phoenix will be undergoing renovations this summer; many of the changes will address the maintenance issues you mentioned above. Again, thank you for your valuable feedback and we hope you will give us another chance once the renovation is completed.
below average
Everyone
I've stayed in Aloft before and always have a good experience, with the exception of this one. I arrived after booking a King and was told that the TV in the last King room was broken so they booked me in a room with double beds. Fine. I was tired, it was late and dark, and I crashed hard. When I woke up and it was light enough to tell I realized I had been sleeping in stained sheets all night. This was a very disturbing realization.
Review comment
Leesa responded on Jun 6, 2017
Dear DK, First and foremost I would like to apologize for the inconvenience you experienced during your stay with us. It is only through comments such as yours that we can hope to achieve our goal of 100% guest satisfaction. I certainly do apologize for trouble you experienced with regards to your bed linen cleanliness. It is our goal to maintain all guest rooms in immaculate condition to make your stay as comfortable as possible, and I do regret that your room did not meet that standard. I have personally referred the information regarding the above concern to the appropriate manager for follow up and resolution. We appreciate your feedback and hope that you will give us another chance in the future.
nice hotel with easy walking access to airport
Everyone
This hotel is within a 5 minute walk to the station for the skytrain that takes you to the airport making it extremely convenient for travelers not looking to pay for a taxi or an uber to the airport. It takes about 15-20 minutes from the hotel to the terminal when you add in walking time and skytrain time. The hotel staff was very accommodating and very friendly. The rooms are very nice for the price you pay on orbitz. You will not be disappointed with this hotel.
Review comment
Leesa responded on Jun 6, 2017
Thank you for taking the time to tell us about your recent stay at Aloft Phoenix Airport. We're pleased to hear you enjoyed our Aloft room found our amenities enjoyable, and our location convenient for your needs. We pride ourselves in providing excellent customer service. I am glad to hear our team members took excellent care of you during your visit, we will share your feedback with them as well! We hope to see you again during your next visit in Phoenix.
Thank you for your great review. We are happy to hear you enjoyed your stay and our team took excellent care of you. we do hope to see you again the next time you are in the Phoenix area.