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Recent guest reviews

there's a bar run by a superwoman. she is a one-woman show. beer on tap fantastic little courtyard to enjoy food/drink.

Shower cartridge is reverse in room 206. Hot is cold and cold is hit. Take off handle and just rotate cartridge. Other than that will gladly stay again

I’m not sure if staffing isn’t all on the same page when it comes to check ins and prices . I was told for early check in at 6 am it would be $75 then I was told it would be $50 by someone else and when we came to stay at the hotel we were told and charge $100. I’m not mad about the money aspect I’m mad that we were told one thing and charged something different than what was told to us. The front counter lady was not the nicest when we tried explaining we were told different amounts we just got shut down and weren’t able to explain why. I think as a front desk employee everyone should be taught times and prices so they all have the same information.

Hotel design was unique. Not just your run of the mill design.

Very easy to use and park etc. no drawers in the room if you want to unpack.

I was disappointed with room. Carpet seem like it was the cheapest one they could put in, no padding and seem dirty. I wasn't impressed with the room. Have stayed at other Aloft hotels and this one wasn't as nice as i expected. But did the job, i slept fine in the bed.

Mark, the front desk person was very rude. He held rooms for people that had not even checked in by 1:00 am but gave me a queen ADA room for hat was dirty. My understanding is the policy is they cannot hold rooms after 12:00am The room was very dirty. Not Marriott Bonvoy quality at all.

Great bed!

No

It was just okay. The area is kind of sketchy. The parking is good and the staff were friendly.

None Thank You so much for our stay. We had a blast!

The room and stay itself was nice. The hotel has a unique contemporary vibe. I would absolutely NOT recommend paying extra for breakfast though; they only provided these frozen Jimmy Dean microwave breakfast sandwiches that did not taste good. I don't know what the breakfast option was like pre- Covid, but they could have done a better job.

Nice fresh smell in the entire hotel. Not as bland as most chain hotels, comfy and clean too.

East Washington Phoenix AZ

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Aloft Phoenix Airport places you next to Pueblo Grande Museum and Archaeological Park and within 2 miles (3 km) of Papago Park. This 3-star hotel has 143 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

42-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Weekly housekeeping is available.


Property features

Aloft Phoenix Airport features an outdoor pool, a 24-hour gym, and in-room fitness. If you drive, self parking is USD 15 per day, or you can take advantage of the free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

aloft, Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 2

aloft, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Aloft Phoenix Airport

Everyone (38) Couples (9) Family (8)
5
Partner Couples

there's a bar run by a superwoman. she is a one-woman show. beer on tap fantastic little courtyard to enjoy food/drink.

By on Nov 24, 2022

5
Everyone

Shower cartridge is reverse in room 206. Hot is cold and cold is hit. Take off handle and just rotate cartridge. Other than that will gladly stay again

By on Sep 18, 2022

3
Family Partner Couples

I’m not sure if staffing isn’t all on the same page when it comes to check ins and prices . I was told for early check in at 6 am it would be $75 then I was told it would be $50 by someone else and when we came to stay at the hotel we were told and charge $100. I’m not mad about the money aspect I’m mad that we were told one thing and charged something different than what was told to us. The front counter lady was not the nicest when we tried explaining we were told different amounts we just got shut down and weren’t able to explain why. I think as a front desk employee everyone should be taught times and prices so they all have the same information.

By on Aug 8, 2022

4
Everyone

Hotel design was unique. Not just your run of the mill design.

By on Jul 17, 2022

4
Partner Couples Business Business

Very easy to use and park etc. no drawers in the room if you want to unpack.

By on Feb 25, 2022

3
Family

I was disappointed with room. Carpet seem like it was the cheapest one they could put in, no padding and seem dirty. I wasn't impressed with the room. Have stayed at other Aloft hotels and this one wasn't as nice as i expected. But did the job, i slept fine in the bed.

By on Jan 24, 2022

5
Everyone

By on Jan 16, 2022

1
Business Business

Mark, the front desk person was very rude. He held rooms for people that had not even checked in by 1:00 am but gave me a queen ADA room for hat was dirty. My understanding is the policy is they cannot hold rooms after 12:00am The room was very dirty. Not Marriott Bonvoy quality at all.

By on Nov 17, 2021

5
Business Business

Great bed!

By on Nov 8, 2021

4
Partner Couples

No

By on Jul 14, 2021

Review comment responded on Jul 15, 2021

Thank you for taking the time to review our hotel!

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