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Recent guest reviews

This property looks like something nice and new from the outside. But it’s actually a remodel. And a crappy remodel at that. It’s just a facelift. And nothing nice. Inside the rooms looks seriously dated still and the AC is the WORST thing. SO HOT IT WAS RIDICULOUS. AND THEN THEIR RIDICULOUS $100 INCIDENTAL CHARGE COMPARED TO ALL OTHER HOTELS WAS RIDICULOUS. HOTELS MUCH NICER THAN THEIRS WAS ONLY LIKE $25

The property was under construction and there was mo way to get to our room without walking through the construction. We have 2 small kids who had to step over and sround tools, extention cords random extra doors sitting in the halls, etc. The already small parking lot was further congested due to the consteuction, with the construction trucks taking up two spots each and then having rolls of carpet and other tools spread out across the parking lot. At one point we actually had to drive over a roll of carpet that had been spread out to be cut and then was left laying scross the entire width of the parking lot.

It’s close to the event we were going to and close to the airport. You have been told the place was under renovations when we booked.

Very clean and comfortable! Very clean and comfortable! Very clean and comfortable! Very clean and comfortable! Very clean and comfortable!

Clean and Amenities were great! Check in procedure was great.

Breakfast was good, location was convenient, would stay again

Nice hotel close to airport. Front desk was very friendly and helpful. Room was big and clean only problem was several of the light bulbs were burnt out.

nice, clean hotel, very friendly staff, great breakfast

I called ahead before booking our room to make sure their shuttle would be available to pick us up from a late flight and drop us off back at the airport for an early flight. The woman that I talked to was so helpful and nice. She told me not to worry about anything and that they’d get us wherever we needed to be.

Staying here for a few times already. Closed to ASU Tempe. Free shuttle to Phoenix airport. Decent size rooms. Rooms are clean.

Bathroom sink was cracked, bed frame actually had squeaky springs, grab-and-go breakfast in paper bag had an apple with bruising. Will choose another option for my next visit to Phoenix.

stayed at this hotel on two separate occasions, the last time tried talking to person on duty who informed us only the manager could handle that and he would be in at 1pm, only to find out manager was off all weekend

Very dissatisfied with the accommodations. No crib sofa bed broken no laundry soap only 1 washer and 1 dryer. No quarters to use for the laundry not enough water bottles or soda no ice machine because it was broken

when registering for hotels i expect everything to be operational and functioning

It looked like they had just installed new carpet in the hallways. There was construction dust and carpet pieces all over. When we checked in I thought maybe they had just finished and would be vacuuming soon. The next morning still a mess. The closet door in the room was off the track and propped against the wall. The staff was very friendly and the room its self was clean. Overall not a great experience but maybe with the new carpet done others won't have the same level of dust to deal with.

Nice,clean room. Good,friendly staff. Definitely recommend

S 52nd St Tempe AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Free airport shuttle
  • Outdoor pool

Comfort Suites Phoenix Airport places you within 3 miles (5 km) of popular attractions like Tempe Town Lake and Arizona State University. This 3-star hotel has 92 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.


Rooms

The 92 accommodations feature sitting areas. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include microwaves, refrigerators, and coffee makers.


Property features

At Comfort Suites Phoenix Airport, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a business center, and express check-out.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Flat screen TV)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Roll-In Shower, Accessible)

1 Queen Bed and 1 Twin Sofa Bed | Sleeps 3

Suite, Non Smoking, Balcony (2 Queen Beds, Sofa, Flat Screen TV)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Comfort Suites Phoenix Airport

Everyone (28) Couples (3) Family (4)
1
Partner Couples

This property looks like something nice and new from the outside. But it’s actually a remodel. And a crappy remodel at that. It’s just a facelift. And nothing nice. Inside the rooms looks seriously dated still and the AC is the WORST thing. SO HOT IT WAS RIDICULOUS. AND THEN THEIR RIDICULOUS $100 INCIDENTAL CHARGE COMPARED TO ALL OTHER HOTELS WAS RIDICULOUS. HOTELS MUCH NICER THAN THEIRS WAS ONLY LIKE $25

By , from Phoenix on Sep 9, 2020

Review comment responded on Sep 11, 2020

Thank you for staying with us and providing your valuable feedback. We strive for each guest to have a great stay and apologize that we fell short here. I have shared your comments with our team so we can focus on improving. We hope you will give us another chance to serve you in the future!

4
Everyone

By on Mar 17, 2020

Review comment responded on Mar 20, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2
Family Family with small children

The property was under construction and there was mo way to get to our room without walking through the construction. We have 2 small kids who had to step over and sround tools, extention cords random extra doors sitting in the halls, etc. The already small parking lot was further congested due to the consteuction, with the construction trucks taking up two spots each and then having rolls of carpet and other tools spread out across the parking lot. At one point we actually had to drive over a roll of carpet that had been spread out to be cut and then was left laying scross the entire width of the parking lot.

By on Jan 2, 2020

Review comment responded on Jan 8, 2020

We're sorry you were unhappy - we'll work hard to fix the issues you experienced. Thanks for letting us know.

5
Everyone

By on Nov 13, 2019

Review comment responded on Nov 13, 2019

Thanks or your feedback!

4
Partner Couples

It’s close to the event we were going to and close to the airport. You have been told the place was under renovations when we booked.

By on Nov 13, 2019

Review comment responded on Nov 13, 2019

Thank you for your feedback!

5
Everyone

By on May 9, 2019

Review comment responded on May 9, 2019

Thank you!

4
Everyone

Very clean and comfortable! Very clean and comfortable! Very clean and comfortable! Very clean and comfortable! Very clean and comfortable!

By on Apr 25, 2019

Review comment responded on Apr 25, 2019

Thank you!

4
Everyone

By on Apr 20, 2019

Review comment responded on Apr 22, 2019

Thanks for the feedback!

5
Business Business

Clean and Amenities were great! Check in procedure was great.

By on Mar 18, 2019

Review comment responded on Mar 19, 2019

Thanks!!!

4
Family Family with small children Family

Breakfast was good, location was convenient, would stay again

By on Feb 26, 2019

Review comment responded on Feb 26, 2019

Thank you!

Comfort Suites Phoenix Airport

1625 S 52nd St, Tempe, AZ 85281
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