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Recent guest reviews

It was a easy and convenient area

I only stayed one night, but room was clean and inviting and the breakfast was convenient and decent (especially for a hotel continental breakfast). I certainly wouldn’t mind staying there longer if I were to return to Phoenix.

Excellent hotel at a relatively good price compared to hotels of this standard around the city of Phoenix. I will use this hotel each time I visit Phoenix

Property was in need of renovation. Part of the hotel was closed and possibly being renovated. The air conditioner was old and did not work properly. When we woke in the morning the carpet was wet in front of the refrigerator frrom some sort of leak. Definitely not the 4 rating we saw on the website prior to booking.

It met our needs- safe clean place to stay near the airport. The rooms and pool are slightly run down but the beds are very clean and comfortable and friendly staff. I’d stay again.

Clean, comfortable and great heated pool!

Very clean

Pretty noise, AC did not work that well. Beds a bit hard

The staff was friendly but the hotel its self was totally disappointing. The towels had a weird film on them (maybe the detergent). My family and I had allergic reactions to something in the room. The room smelled of old carpet and chemicals. We didnt recieve room service until our last day upon request. There was no attached cord in the rooms phone, so we had to call the front desk using our personal phones. There was horrible chipping and damage on the rooms furniture. There were visible holes in the wall in the hallways. The room service menu looked as if someone shoved it in the bottom of a bag and pulled it out (crinkled). The air conditioning vent was dusty. There was no screen in the window. The evaluator had graffiti carvings and the floor was bubbled over with water damage. As soon as we walked in we thought, this is nice, although upon entering our room we instantly wanted a refund but didnt want to go through the hazzle of the refund process. This was our first time to Tempe, AZ and we vowed to never stay at this hotel anymore.

Property facility and room was aged, old, definitely used and needs an upgrade. Room was not clean with the exception of bedding and towels. Breakfast was pathetic, brown bag and nothing hot. Guests were loud, woken up by ladies arguing in front of the hotel at 3am and later woken up again with folks arguing down the hall around 4am. Staff did nothing about it.

The property was conveniently located close to the freeway. The room was clean. The housekeepers, Yezy and Everly (not sure how to spell their names) were absolutely amazing!

This property looks like something nice and new from the outside. But it’s actually a remodel. And a crappy remodel at that. It’s just a facelift. And nothing nice. Inside the rooms looks seriously dated still and the AC is the WORST thing. SO HOT IT WAS RIDICULOUS. AND THEN THEIR RIDICULOUS $100 INCIDENTAL CHARGE COMPARED TO ALL OTHER HOTELS WAS RIDICULOUS. HOTELS MUCH NICER THAN THEIRS WAS ONLY LIKE $25

The property was under construction and there was mo way to get to our room without walking through the construction. We have 2 small kids who had to step over and sround tools, extention cords random extra doors sitting in the halls, etc. The already small parking lot was further congested due to the consteuction, with the construction trucks taking up two spots each and then having rolls of carpet and other tools spread out across the parking lot. At one point we actually had to drive over a roll of carpet that had been spread out to be cut and then was left laying scross the entire width of the parking lot.

It’s close to the event we were going to and close to the airport. You have been told the place was under renovations when we booked.

S 52nd St Tempe AZ

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Outdoor pool

Comfort Suites Phoenix Airport places you within 3 miles (5 km) of popular attractions like Arizona State University and Tempe Town Lake. This 92-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and LCD TVs with cable channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Other amenities include sitting areas, refrigerators, and microwaves. Housekeeping is available on request.


Property features

At Comfort Suites Phoenix Airport, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 12.50 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a spa tub, a business center, and express check-out.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Flat screen TV)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Roll-In Shower, Accessible)

1 Queen Bed and 1 Twin Sofa Bed | Sleeps 3

Suite, Non Smoking, Balcony (2 Queen Beds, Sofa, Flat Screen TV)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Comfort Suites Phoenix Airport

Everyone (33) Couples (3) Family (13)
5
Friends

It was a easy and convenient area

By on Sep 19, 2022

5
Everyone

I only stayed one night, but room was clean and inviting and the breakfast was convenient and decent (especially for a hotel continental breakfast). I certainly wouldn’t mind staying there longer if I were to return to Phoenix.

By on Jul 10, 2022

Review comment responded on Jul 18, 2022

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

5
Family

Excellent hotel at a relatively good price compared to hotels of this standard around the city of Phoenix. I will use this hotel each time I visit Phoenix

By on May 9, 2022

Review comment responded on May 10, 2022

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

3
Family

Property was in need of renovation. Part of the hotel was closed and possibly being renovated. The air conditioner was old and did not work properly. When we woke in the morning the carpet was wet in front of the refrigerator frrom some sort of leak. Definitely not the 4 rating we saw on the website prior to booking.

By on Apr 26, 2022

Review comment responded on May 4, 2022

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future

4
Everyone

By on Apr 21, 2022

4
Family

It met our needs- safe clean place to stay near the airport. The rooms and pool are slightly run down but the beds are very clean and comfortable and friendly staff. I’d stay again.

By on Apr 8, 2022

Review comment responded on Apr 11, 2022

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

5
Family

Clean, comfortable and great heated pool!

By on Feb 22, 2022

Review comment responded on Mar 2, 2022

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mira Hinton General Manager

1
Everyone

By on Feb 12, 2022

4
Everyone

By on Nov 23, 2021

4
Everyone

By on May 23, 2021

Comfort Suites Phoenix Airport

1625 S 52nd St, Tempe, AZ 85281
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