When we checked in at the kiosk, it asked for the "record or recording" number to begin. My husband and I looked at the paper we'd printed out and brought regarding the flight, but there was nothing about a "record or recording" number. I may have that name wrong, but whatever they asked for, was NOT on the paper we'd printed out regarding our flight plans. We had to ask a lady what number we were supposed to input. We were told it was asking for the "Confirmation" number. A person at the kiosk beside us had the same problem, wondering what number she was supposed to put in. It would be a LOT better to use the same terminology at the kiosk at the airport as the terminology used on the flight information page that is given when booking the flight. It would mean a lot less confusion in checking in, and less time checking in. Something you might want to change to make things easier and quicker for your customers. Thanks!