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Aeromexico Flight FAQS

What is the Aeromexico baggage policy?
On flights between Canada or America and Mexico, you’ll be charged around $30 for a first bag and $55–$65 for a second bag. All checked bags have to be under 50lbs (23kg). You’re allowed one overhead carry-on and one personal item for free, however. Have a lot of stuff? Look into Clase Premier tickets, which include two checked bags up to 70lbs (32kg).

If you’re flying within Mexico, Basic Fare tickets don’t include any checked baggage, but do allow an overhead carry-on and a personal item. Alternatively, the Main Cabin classification gets you one checked bag up to 55lbs (25kg). If you’re flying to or from Europe, Central America or South America, you also get a free checked bag. And those lucky people going to or from Brazil or Asia get two free bags. Orbitz customer service can help you learn more about baggage allowances on your particular flight.

Is Aeromexico part of Star Alliance?
No, but Aeromexico is part of SkyTeam, one of the other major airline alliances. Founded in 2000, SkyTeam includes 20 members like Air France, Delta Airlines and Korean Air. Alliances like this allow airlines to provide more traveler amenities. For example, when you travel with Aeromexico, you can use any of 636 partner lounges worldwide. You can also accrue points with all of the partner airlines. That’s convenient traveling.

What airlines are partners with Aeromexico?
Aeromexico’s biggest partner is Delta Airlines. They partner with Delta to provide more than 1,000 flights per week between the U.S. and Latin America. They also have partnerships with the other SkyTeam members, including:

  • Aerolineas Argentinas
  • Aeroflot
  • Air Europa
  • Air France
  • Avianca
  • Avianca Brazil
  • Copa Airlines
  • CSA Czech Airlines
  • EL AL
  • Gol
  • Garuda Indonesia
  • Japan Airlines
  • Jet Airways
  • Korean Air
  • KLM
  • Virgin Atlantic
  • WestJet

Does Aeromexico have TVs?
On most Aeromexico flights, you can relax and watch free movies and television on your personal seatback screen. Live sports are available, so you never have to miss a soccer game, tennis match or NBA playoff. On their Embraer aircraft, you can stream movies and TV to your smartphone or tablet for free—just download the GoGo app to get started. 

Is there free Wi-Fi on Aeromexico?
Aeromexico does have Wi-Fi available on all its aircraft, although it is not free. You can access Wi-Fi through the GoGo app during your flight for a fee. Just want to chitchat with someone on the ground? Aeromexico does off free in-flight messaging when you use iMessage, Facebook Messenger or WhatsApp. So send those happy emojis all you want.