When you are greeted with friendly helpful service when you check in. And it continues on the flight itself. WOW! So happy. One of the best days of flying in years. When everyone is thst nice any delays in baggage or plane itself are meaningless. Because you know the company overall is doing the best they can. The flight attendants Man & Woman should be given a raise or something to validate the great friendly service and nice conversations. Makes me want to fly American every time!! Great job to all.