Canopy by Hilton Charlotte Southpark

4.0 star property
Hotel with a restaurant, near SouthPark Mall

Choose dates to view prices

Photo gallery for Canopy by Hilton Charlotte Southpark

Exterior
Lobby
Hallway
Restaurant
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Place, Park Road Park
    ‪9 min walk‬
  • Place, SouthPark Mall
    ‪12 min walk‬
  • Place, Phillips Place
    ‪14 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(51 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 738 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(12 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Hearing)

  • 738 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(28 reviews)
  • 338 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 338 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

7.6 out of 10
Good
(5 reviews)
  • 338 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium One Bedroom King Suite

  • Sleeps 2

Room, 1 King Bed (Peloton Wellness Room)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Premium King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

1 King Peloton Wellness Room With Therabody

  • Sleeps 2

1 King Premium Bedroom-Balcony

  • Sleeps 2

Premium Room With 1 King Bed And Balcony-Hearing/Mobility Accessible With Roll-in Shower

  • Sleeps 2

Premium 1 King Suite-Hearing/Mobility Accessible With Roll-in Shower

  • Sleeps 2

2 Qns Mobility/Hearing Accessible W/Ri-Shower

  • Sleeps 4

Premium Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

Premium Room 2 Queen Beds

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

One King Bedroom With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

One Bedroom King

  • Sleeps 2

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About the neighborhood

Charlotte

Located in SouthPark, Canopy by Hilton Charlotte Southpark is a leisurely stroll from sights such as Sharon Shopping Center and Park Road Park. This 150-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Sharon Shopping Center - 6 min walk - 0.4 miles
  • Park Road Park - 9 min walk - 0.5 miles
  • Foxcroft East Shopping Center - 11 min walk - 0.6 miles
  • SouthPark Mall - 12 min walk - 0.7 miles
  • Phillips Place - 14 min walk - 0.8 miles

Getting around

  • Archdale Station - 6 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Suffolk Punch Brewing - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Legion Brewing South Park - ‬9 min walk
  • ‪Tous Les Jours - ‬5 min walk

About this property

Canopy by Hilton Charlotte Southpark

Hotel with a restaurant, near SouthPark Mall
Guests of Canopy by Hilton Charlotte Southpark enjoy a gym, free WiFi in public areas, and conference space. If you decide to drive, there's free offsite parking. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free use of bicycles.
55-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and hair dryers. Espresso makers, safes, and phones are also standard. Change of towels is available on request.
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Secured, covered self parking on site (USD 15 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Free bicycle rentals
  • Health club

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 9,000 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Frequently asked questions

Is free cancellation available at Canopy by Hilton Charlotte Southpark?

Canopy by Hilton Charlotte Southpark offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Canopy by Hilton Charlotte Southpark?

As of Feb 10, 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton Charlotte Southpark on Mar 1, 2026 start from $138.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Canopy by Hilton Charlotte Southpark?

This hotel is situated in SouthPark within a short 15-minute walk of SouthPark Mall and also 12 minutes on foot from Park Road Park. You'll also find Quail Hollow Club and Phillips Place within a short drive.

Is there parking available at Canopy by Hilton Charlotte Southpark?

Yes, secured parking is offered for USD 15.00 per night with in/out privileges. Though parking is limited, accessible parking is also available.

Does Canopy by Hilton Charlotte Southpark feature a casino on the premises?

No, Canopy by Hilton Charlotte Southpark doesn't have a casino.

Will I find an indoor pool at Canopy by Hilton Charlotte Southpark?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Canopy by Hilton Charlotte Southpark?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Does Canopy by Hilton Charlotte Southpark have a hot tub?

No, there isn't a spa tub at this hotel.

Does Canopy by Hilton Charlotte Southpark feature a restaurant that includes a breakfast menu?

Yes, Canopy by Hilton Charlotte Southpark serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Canopy by Hilton Charlotte Southpark allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Canopy by Hilton Charlotte Southpark for a fee of USD 75.00 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 80.44 per stay is collected.

Does Canopy by Hilton Charlotte Southpark have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Canopy by Hilton Charlotte Southpark?

The closest major airport to Canopy by Hilton Charlotte Southpark is Charlotte-Douglas Intl. Airport (CLT), which is 11.3 mi away (24 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 21.6 mi away (31-minute drive).

Are there rooms with balconies that I can book at Canopy by Hilton Charlotte Southpark?

Yes, some guestrooms at Canopy by Hilton Charlotte Southpark offer a balcony.

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 706 out of 1003 reviews
Rating 8 - Good. 153 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Reginald

Business traveler
Liked: Cleanliness, staff & service, amenities
Amazing and beautiful property. Friendly staff. Great location to restaurants and shopping.
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Wonderful
Stayed 1 night in Oct 2025

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here multiple times. It’s a good value & location. The $15 parking fee is a bit off putting.
Stayed 1 night in Nov 2025

6/10 Okay

Kumba

Stayed 3 nights in Oct 2025

10/10 Excellent

Armando, Irmo

Stayed 1 night in Nov 2025

10/10 Excellent

Carlos Yoani

Liked: Cleanliness, amenities
Gread
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of my favorite hotel stays thus far! The room decor was beautiful, modern and extremely clean. And the staff was very kind and helpful. I had a car rental and the parking was free and easy to find - either street parking or a garage right across the street was available.
Stayed 2 nights in Nov 2025

8/10 Good

Marie

Traveled with partner
Nice place
Stayed 1 night in Oct 2025

2/10 Terrible

Justin

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Property is beautiful but be careful when parking your vehicle my truck window was smashed and vehicle broken into
Stayed 2 nights in Oct 2025

8/10 Good

Rebecca, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Sometimes when the hotel was less full, food service was a little limited, but there are abundant dining options in the area Staff could step up their attire…a bit too casual
Stayed 4 nights in Oct 2025

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had issue with front desk, Xavier was not helpful at all basically just told us to leave instead of suggesting ways to fix our issue. Would never stay here again.
Stayed 1 night in Oct 2025

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast took forever, we were limited on what they would serve us prebooking and the food was bad
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secure parking, very clean and great location
Stayed 1 night in Oct 2025

2/10 Terrible

Sarah

Stayed 4 nights in Oct 2025

10/10 Excellent

Corry, West Vancouver

Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Was a nice room
Stayed 1 night in Oct 2025

10/10 Excellent

Alisha

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Denise

Disliked: Cleanliness, amenities, property conditions & facilities
My room was not cleaned very each day, wasn’t supplied with towels one day and the bed wasn’t made and the room was vacuumed not once. Also things were left ajar after maid service. There were multiple holes in the wall that they really should have repaired.
Stayed 3 nights in Oct 2025

6/10 Okay

Carla

Liked: Staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Gigi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was warm & friendly. Lovely facility, had a meeting in the lobby...beautifully furnished and not busy. Room & bedding were great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Traveled with group
Liked: Amenities
Wonderful hotel. Very pretty inside, room was lovely. Comfortable bed and great bathroom. Very enjoyable visit. Would definitely return.
Stayed 2 nights in Oct 2025

6/10 Okay

Daniel

Stayed 1 night in Oct 2025

8/10 Good

Malik

Stayed 1 night in Oct 2025

10/10 Excellent

Erin

Stayed 3 nights in Oct 2025