The room was not only visually clean but it felt clean. I love that there was no carpet on the floor. There room was spacious and had convenient amenities. The staff was very polite and welcoming. The breakfast was a very nice touch at the end of our stay. We will definitely return
Lots of stuff inside the hotel, though I really didn't have time to see everything. A sign making it easier to find the convention center would have been nice since it took three people to help me find it.
It is a little overpriced for what offers. But the staff is courteous, and they carry good hospitality.
Horrid property. Customer service was non-existent. Zero amenities. Marijuana smoke permeated the ENTIRE floor we stayed in. Terrible value. Will not be staying here again and may actually reconsider Hilton properties in general.
Overall it is a high quality hotel located in uptown quiet and safe area. Staff were very friendly. Parking fee is a little too high. Due to this reason, I may prefer another similar quality hotel with free or low parking fee. Hope the fee can be reduced to attract more people.
Front desk staff were not accommodating. Made things more difficult then needed.
El staff no es amigable, hacen el servicio cada tercer día, a cualquier petición la respuesta es NO, el área de comida tiene horarios muy restringidos, nunca volvería a ese hotel.
Great property the price was a little high but it was last minute.
Everything was good
Great location. Walkable to Mint Museum, restaurants, and shopping. Hotel room was nice. One of the elevators was out of service. It took forever to get one when checking out, and when the door opened, the elevator was crowded. We had to walk down 10 flights of stairs with our luggage. Hilton's wi-fi policy is like something from 20 years ago. You have to join their rewards program to access free wi-fi, or pay. Based on their wi-fi policy and the condition of the hotel, we won't be staying at Hilton again.
Loved loved our stay
Good location
Had a great time in town for the football game. 10 mins walk to stadium and trains if needed. Clean and friendly. Hotel breakfast was outstanding, literally best waffle I ever had. Very accessible to everything.
Very nice hotel.
Staff was accommodating and amazing!!!
When I first walked in the staff was excellent. They helped me with my items and even brought it up to my room for me.
No Microwave in the room. Everything was excellent.
Located in Charlotte Center City, Hilton Charlotte Uptown is within a 5-minute walk of popular attractions such as Romare Bearden Park and NASCAR Hall of Fame. This 400-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a gym.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. You can sip a beverage at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect WiFi, wired Internet, and 55-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, coffee makers, and laptop-compatible safes are also standard. Housekeeping is available on request.
Guests of Hilton Charlotte Uptown enjoy a gym, WiFi in public areas, and conference space. Parking is available for USD 24 per night (USD 34 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, a computer station, and express check-out.
The room was not only visually clean but it felt clean. I love that there was no carpet on the floor. There room was spacious and had convenient amenities. The staff was very polite and welcoming. The breakfast was a very nice touch at the end of our stay. We will definitely return
Lots of stuff inside the hotel, though I really didn't have time to see everything. A sign making it easier to find the convention center would have been nice since it took three people to help me find it.
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
It is a little overpriced for what offers. But the staff is courteous, and they carry good hospitality.
I understand there are many choices when traveling and we sincerely appreciate you choosing to stay with us. I hope the next time your travels take you to Charlotte you will give us another opportunity to earn your trust and I believe you will see a huge difference in our hotel. If there is ever anything I can do to assist in the future, please do not hesitate to contact me and I would be more than happy to assist in any way possible.
Horrid property. Customer service was non-existent. Zero amenities. Marijuana smoke permeated the ENTIRE floor we stayed in. Terrible value. Will not be staying here again and may actually reconsider Hilton properties in general.
I would like to apologize for the issues you experienced during your stay with us. I will be sharing your feedback with our management team so they can look into your concerns,I understand there are many choices when traveling and we sincerely appreciate you choosing to stay with us. I hope the next time your travels take you to Charlotte you will give us another opportunity to earn your trust and I believe you will see a huge difference in our hotel. If there is ever anything I can do to assist in the future, please do not hesitate to contact me and I would be more than happy to assist in any way possible.
Overall it is a high quality hotel located in uptown quiet and safe area. Staff were very friendly. Parking fee is a little too high. Due to this reason, I may prefer another similar quality hotel with free or low parking fee. Hope the fee can be reduced to attract more people.
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.
Front desk staff were not accommodating. Made things more difficult then needed.
Thank you for taking the time to provide us feedback regarding your stay. We review all guest feedback with our team to help us create a better guest experience through training and scenarios. This type of information is instrumental in us achieving our goal of being the #1 hotel in Charlotte! I apologize for the issues you experienced during your stay with us. I will be sharing your feedback with our management team so they can look into your concerns I understand there are many choices when traveling and we sincerely appreciate you choosing to stay with us. I hope the next time your travels take you to Charlotte you will give us another opportunity to earn your trust and I believe you will see a huge difference in our hotel.
El staff no es amigable, hacen el servicio cada tercer día, a cualquier petición la respuesta es NO, el área de comida tiene horarios muy restringidos, nunca volvería a ese hotel.
Great property the price was a little high but it was last minute.
Everything was good
Thank you for taking the time to provide us feedback regarding your stay. We review all guest feedback with our team to help us create a better guest experience through training and scenarios. This type of information is instrumental in us achieving our goal of being the #1 hotel in Charlotte! I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us.
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.