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Recent guest reviews

The room was not only visually clean but it felt clean. I love that there was no carpet on the floor. There room was spacious and had convenient amenities. The staff was very polite and welcoming. The breakfast was a very nice touch at the end of our stay. We will definitely return

Lots of stuff inside the hotel, though I really didn't have time to see everything. A sign making it easier to find the convention center would have been nice since it took three people to help me find it.

It is a little overpriced for what offers. But the staff is courteous, and they carry good hospitality.

Horrid property. Customer service was non-existent. Zero amenities. Marijuana smoke permeated the ENTIRE floor we stayed in. Terrible value. Will not be staying here again and may actually reconsider Hilton properties in general.

Overall it is a high quality hotel located in uptown quiet and safe area. Staff were very friendly. Parking fee is a little too high. Due to this reason, I may prefer another similar quality hotel with free or low parking fee. Hope the fee can be reduced to attract more people.

Front desk staff were not accommodating. Made things more difficult then needed.

El staff no es amigable, hacen el servicio cada tercer día, a cualquier petición la respuesta es NO, el área de comida tiene horarios muy restringidos, nunca volvería a ese hotel.

Great property the price was a little high but it was last minute.

Everything was good

Great location. Walkable to Mint Museum, restaurants, and shopping. Hotel room was nice. One of the elevators was out of service. It took forever to get one when checking out, and when the door opened, the elevator was crowded. We had to walk down 10 flights of stairs with our luggage. Hilton's wi-fi policy is like something from 20 years ago. You have to join their rewards program to access free wi-fi, or pay. Based on their wi-fi policy and the condition of the hotel, we won't be staying at Hilton again.

Loved loved our stay

Good location

Had a great time in town for the football game. 10 mins walk to stadium and trains if needed. Clean and friendly. Hotel breakfast was outstanding, literally best waffle I ever had. Very accessible to everything.

Very nice hotel.

Staff was accommodating and amazing!!!

When I first walked in the staff was excellent. They helped me with my items and even brought it up to my room for me.

No Microwave in the room. Everything was excellent.

E 3rd St Charlotte NC

Hotel highlights

  • Walking distance to Charlotte Convention Center and Bank of America Stadium
  • Onsite dining
  • Health club
  • WiFi and wired Internet in rooms and public areas (fees apply)

Located in Charlotte Center City, Hilton Charlotte Uptown is within a 5-minute walk of popular attractions such as Romare Bearden Park and NASCAR Hall of Fame. This 400-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a gym.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. You can sip a beverage at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Guests can expect WiFi, wired Internet, and 55-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, coffee makers, and laptop-compatible safes are also standard. Housekeeping is available on request.


Property features

Guests of Hilton Charlotte Uptown enjoy a gym, WiFi in public areas, and conference space. Parking is available for USD 24 per night (USD 34 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, a computer station, and express check-out.

Room options

One King Bed Corner City-View Room

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed

1 King Bed | Sleeps 2

Studio Suite, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Charlotte Uptown

Everyone (13) Couples (7) Family (16)
5
Partner Couples

The room was not only visually clean but it felt clean. I love that there was no carpet on the floor. There room was spacious and had convenient amenities. The staff was very polite and welcoming. The breakfast was a very nice touch at the end of our stay. We will definitely return

By on May 21, 2023

Review comment responded on May 22, 2023

I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

5
Business Business

Lots of stuff inside the hotel, though I really didn't have time to see everything. A sign making it easier to find the convention center would have been nice since it took three people to help me find it.

By , from Augusta on Apr 21, 2023

Review comment responded on Apr 21, 2023

I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

3
Business Business

It is a little overpriced for what offers. But the staff is courteous, and they carry good hospitality.

By on Jan 28, 2023

Review comment responded on Jan 28, 2023

I understand there are many choices when traveling and we sincerely appreciate you choosing to stay with us. I hope the next time your travels take you to Charlotte you will give us another opportunity to earn your trust and I believe you will see a huge difference in our hotel. If there is ever anything I can do to assist in the future, please do not hesitate to contact me and I would be more than happy to assist in any way possible.

1
Partner Couples

Horrid property. Customer service was non-existent. Zero amenities. Marijuana smoke permeated the ENTIRE floor we stayed in. Terrible value. Will not be staying here again and may actually reconsider Hilton properties in general.

By on Dec 11, 2022

Review comment responded on Dec 12, 2022

I would like to apologize for the issues you experienced during your stay with us. I will be sharing your feedback with our management team so they can look into your concerns,I understand there are many choices when traveling and we sincerely appreciate you choosing to stay with us. I hope the next time your travels take you to Charlotte you will give us another opportunity to earn your trust and I believe you will see a huge difference in our hotel. If there is ever anything I can do to assist in the future, please do not hesitate to contact me and I would be more than happy to assist in any way possible.

4
Family

Overall it is a high quality hotel located in uptown quiet and safe area. Staff were very friendly. Parking fee is a little too high. Due to this reason, I may prefer another similar quality hotel with free or low parking fee. Hope the fee can be reduced to attract more people.

By on Nov 28, 2022

Review comment responded on Nov 29, 2022

I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

5
Everyone

By on Aug 29, 2022

1
Family

Front desk staff were not accommodating. Made things more difficult then needed.

By on Jul 11, 2022

Review comment responded on Jul 15, 2022

Thank you for taking the time to provide us feedback regarding your stay. We review all guest feedback with our team to help us create a better guest experience through training and scenarios. This type of information is instrumental in us achieving our goal of being the #1 hotel in Charlotte! I apologize for the issues you experienced during your stay with us. I will be sharing your feedback with our management team so they can look into your concerns I understand there are many choices when traveling and we sincerely appreciate you choosing to stay with us. I hope the next time your travels take you to Charlotte you will give us another opportunity to earn your trust and I believe you will see a huge difference in our hotel.

2
Family

El staff no es amigable, hacen el servicio cada tercer día, a cualquier petición la respuesta es NO, el área de comida tiene horarios muy restringidos, nunca volvería a ese hotel.

By , from SPRING on Apr 11, 2022

5
Everyone

Great property the price was a little high but it was last minute.

By on Apr 1, 2022

5
Family

Everything was good

By on Feb 22, 2022

Review comment responded on Mar 22, 2022

Thank you for taking the time to provide us feedback regarding your stay. We review all guest feedback with our team to help us create a better guest experience through training and scenarios. This type of information is instrumental in us achieving our goal of being the #1 hotel in Charlotte! I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us.

Hilton Charlotte Uptown

222 E 3rd St, Charlotte, NC 28202
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