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Embassy Suites Hotel Charlotte

3.5 out of 5.0

Recent guest reviews

Stayed here for its central location. The hotel was clean, bright and the staff was very helpful and friendly. Breakfasts were very good and the bar and food at the bar was excellent. Met the assistant GM and he was a most hospitable host. If I'm ever staying in Charlotte again I'll be staying here.

Overall good experience. The room is very nicely decorated.

The bed had a significant amount of hair in the bed when I got in it. I provided pictures and they said they would send housekeeping up to change the bedding. We were excited for the hot tub and turns out it doesn’t exist as advertised or pictured. Very disappointing overall. The only positive was the friendly staff.

This was a quick in and out for an overnight prior to early morning flight. Everything was as I expected it to be with NO surprises.

Very nice and affordable. Family friendly hotel. Close to the Airport and Downtown. We had two families stay for trip to see the Hornets play. Queen suites wee perfect for a family of four and family of five (2 rooms total). Also had one person fly in on Wednesday and another fly out on Thursday. Very convenient to the Charlotte Airport. We used the hotel shuttle and light rail system to go back and forth to the basketball game.

My 87 year old mother and I like to stay at Embassy Suites while traveling. The waterfalls, streams and plantings make for a lovely experience. This location has remodeled and everything is stark. Not inviting at all. No plants, no ambiance. Still a good place to stay but no where near as nice.

My biggest gripe about the hotel is that it was being remodeled and had we have known we would have stayed at the Ayrsley location. Another was that the fire exit went off, which caused my family to trek down the stairs from the 7th floor, only to end up being a false alarm. I understand that the system works but an intercom would have saved my 5 month pregnant wife from having to make the trip back up 3 flights of stairs since the elevators were also inoperable.

Entire hotel was under construction. Should not have been open. Hotel was still charging premium rate.

This will be a great hotel once their renovation is complete. Right now, it is a mess. Our toilet backed up, the internet was slow, the TV lost it's signal. They have major construction going on between 9am and 5pm. This means a cement sander in the atrium...not just a couple of hammers and nails. The staff is fantastic and they are trying to be accommodating, e.g., a FREE full breakfast, FREE 2 hour Happy Hour each night. But it was impossible to work in the room with all the mid-day noise. There was NOTHING on the Orbitz site stating that the hotel was under construction. I selected Embassy Suites because they are usually fantastic.

This hotel exceeded expectations. ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

I love the fountain view the desk clerk was very courteous

Overall it was a nice stay. I docked a star because we were not told the changes in hours for room service etc due to the holiday. There was no mention of it during check-in and no signage around the lobby or in our room.

I met up with a couple old college buddies for a weekend in Charlotte and we picked this hotel. The location was nice and not that far a drive from downtown, but this is definitely not the safest area around. Make sure to bring any valuables with you into the hotel. The staff was friendly, but I've had much better experiences at other Embassy Suites.

This is a great place to stay for Downtown or SW Charlotte. We came for an annual event and to see some old friends. Free cocktails at 5:30, Free cooked to order Breakfast in the mornings really nice room and friendly staff made this a great stay.

Easy and fast check-in. Daily happy hour from 530 to 730 with snacks included. Comfy beds and yummy cooked to order breakfast, again, included.

Great time, hotel staff very cooperative and complete in duty's,

I was given a handy as sable room in between a family reunion group loud noise but very friendly .I was there on business with my daughter usually stay there but I have to re think my return there ! Not happy with embassy suite in Charlotte n.c..

Took expanded room to accommodate a 1-year old and everything worked perfectly. Will do it again.

Nice place as usual for Embassy! Outstanding Breakfast

Check in was a breeze! After I checked in and I went straight to happy hour which included free alcoholic drinks and snacks and the drinks were mighty tasty!! The room was huge, it comfortablely fit four adults. We had a King size bed with a pull out sofa. The breakfast was awesome!! It even included fresh made to order omelettes. Whenever I go to back to Charlotte I will be staying at this hotel!!

4800 S Tryon St Charlotte NC

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Embassy Suites Hotel Charlotte places you within a few miles (5 km) of Billy Graham Library and Abbott Park. This 3.5-star hotel has 274 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center. It's also close to Renaissance Park and Freedom Park.


Dining

Free cooked-to-order breakfast is included with your stay. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.


Rooms

The 274 air-conditioned accommodations afford space to spread out with separate bedrooms and living rooms. Guests can expect to find free WiFi and 42-inch LCD TVs with satellite channels and pay movies. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. MP3 docks, sofa beds, and microwaves are other standard amenities.


Property features

At Embassy Suites Hotel Charlotte, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 8 meeting rooms, conference space, and a 24-hour business center.

Guest reviews for Embassy Suites Hotel Charlotte

Everyone (9) Couples (22) Business (10) Family (19) Friends (6) Other (5)
5

great 3 day getaway

Everyone

Stayed here for its central location. The hotel was clean, bright and the staff was very helpful and friendly. Breakfasts were very good and the bar and food at the bar was excellent. Met the assistant GM and he was a most hospitable host. If I'm ever staying in Charlotte again I'll be staying here.

By , from Niagara Falls, NY on Mar 13, 2018

5

very nice place

Everyone

Overall good experience. The room is very nicely decorated.

By on Feb 25, 2018

2
Everyone

The bed had a significant amount of hair in the bed when I got in it. I provided pictures and they said they would send housekeeping up to change the bedding. We were excited for the hot tub and turns out it doesn’t exist as advertised or pictured. Very disappointing overall. The only positive was the friendly staff.

By on Jan 27, 2018

5

great hotel near the airport

Everyone

This was a quick in and out for an overnight prior to early morning flight. Everything was as I expected it to be with NO surprises.

By , from San Jose, CA on Jan 5, 2018

5

easy access to airport and downtown

Everyone

Very nice and affordable. Family friendly hotel. Close to the Airport and Downtown. We had two families stay for trip to see the Hornets play. Queen suites wee perfect for a family of four and family of five (2 rooms total). Also had one person fly in on Wednesday and another fly out on Thursday. Very convenient to the Charlotte Airport. We used the hotel shuttle and light rail system to go back and forth to the basketball game.

By , from South Carolina on Jan 2, 2018

3

wonderful staff! no ambiance.

Everyone

My 87 year old mother and I like to stay at Embassy Suites while traveling. The waterfalls, streams and plantings make for a lovely experience. This location has remodeled and everything is stark. Not inviting at all. No plants, no ambiance. Still a good place to stay but no where near as nice.

By , from Maine/ St Kitts on Nov 27, 2016

3

embassy suites south tryon

Everyone

My biggest gripe about the hotel is that it was being remodeled and had we have known we would have stayed at the Ayrsley location. Another was that the fire exit went off, which caused my family to trek down the stairs from the 7th floor, only to end up being a false alarm. I understand that the system works but an intercom would have saved my 5 month pregnant wife from having to make the trip back up 3 flights of stairs since the elevators were also inoperable.

By , from Charleston S.C. on Aug 29, 2016

1

under construction

Everyone

Entire hotel was under construction. Should not have been open. Hotel was still charging premium rate.

By on Aug 25, 2016

1

hotel is under construction

Everyone

This will be a great hotel once their renovation is complete. Right now, it is a mess. Our toilet backed up, the internet was slow, the TV lost it's signal. They have major construction going on between 9am and 5pm. This means a cement sander in the atrium...not just a couple of hammers and nails. The staff is fantastic and they are trying to be accommodating, e.g., a FREE full breakfast, FREE 2 hour Happy Hour each night. But it was impossible to work in the room with all the mid-day noise. There was NOTHING on the Orbitz site stating that the hotel was under construction. I selected Embassy Suites because they are usually fantastic.

By , from Denver, CO on Aug 3, 2016

1

family trip

Families

This hotel exceeded expectations. ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

By on May 28, 2015