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Embassy Suites Hotel Charlotte

3.5 star property
Hotel with free breakfast, in the vicinity of Charlotte Convention Center

Choose dates to view prices

Photo gallery for Embassy Suites Hotel Charlotte

Bar (on property)
Reception
Indoor pool
Exterior
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Room service
  • Parking available

Explore the area

View in a map
4800 S Tryon St, Charlotte, NC, 28217
  • Place, Renaissance Park
    ‪18 min walk‬
  • Place, Billy Graham Library
    ‪2 min drive‬
  • Place, Charlotte Regional Farmers Market
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Conference)

Suite, 1 King Bed, Non Smoking (Conference) | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking (Conference)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

King, Premium Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

King, Premium Suite, 1 King Bed, Non Smoking, Corner

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Parlor)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking (Parlor)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Presidential Suite, 2 Bedrooms, Non Smoking

  • 1100 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Conference)

Premium Suite, 1 King Bed, Non Smoking (Conference) | Living area | 42-inch LCD TV with satellite channels, TV, pay movies

Premium Suite, 1 King Bed, Non Smoking (Conference)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(53 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Charlotte

Embassy Suites Hotel Charlotte places you within a 10-minute drive of popular sights such as Charlotte Convention Center and Bank of America Stadium. This 274-room hotel has free breakfast along with conveniences like an indoor pool and a free airport shuttle.

What's nearby

  • The Olde Mecklenburg Brewery & Biergarten - 15 min walk - 0.8 miles
  • Renaissance Park - 18 min walk - 1.0 mile
  • Billy Graham Library - 2 min drive - 1.5 miles
  • Charlotte Regional Farmers Market - 2 min drive - 1.5 miles
  • York Road Community Park - 2 min drive - 1.5 miles

Getting around

  • Woodlawn Station - 1 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 9 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Circle K - ‬4 min walk
  • ‪Cook Out - ‬10 min walk
  • ‪The Olde Mecklenburg Brewery & Biergarten - ‬15 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬12 min walk

About this property

Embassy Suites Hotel Charlotte

Hotel with free breakfast, in the vicinity of Charlotte Convention Center
At Embassy Suites Hotel Charlotte, guests enjoy features like an indoor pool, a gym, and WiFi in public areas. If you drive, self parking is USD 10 per night, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect WiFi, wired internet, and 42-inch LCD TVs with satellite channels and pay movies. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include MP3 docks, sofa beds, and sitting areas.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'terie Grill & Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 125 per accommodation, per stay
  • Dogs and cats only
  • 2 total (20 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte

Frequently asked questions

Are free cancellation options available at Embassy Suites Hotel Charlotte?

Embassy Suites Hotel Charlotte offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites Hotel Charlotte?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites Hotel Charlotte on Dec 28, 2025 start from $126.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Embassy Suites Hotel Charlotte?

This hotel is located in Charlotte within a short 20-minute walk of Renaissance Park. You'll also find Spectrum Center and Bank of America Stadium within a short drive.

Is there parking available at Embassy Suites Hotel Charlotte?

Yes, uncovered parking is offered for USD 10 per night with in/out privileges. Accessible parking is also available for guests.

Does Embassy Suites Hotel Charlotte include a casino?

No, Embassy Suites Hotel Charlotte doesn't have a casino.

Will I find an indoor pool at Embassy Suites Hotel Charlotte?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Embassy Suites Hotel Charlotte?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Embassy Suites Hotel Charlotte have a hot tub?

No, there isn't a spa tub at this hotel.

Does Embassy Suites Hotel Charlotte have a restaurant that serves breakfast?

Yes, Embassy Suites Hotel Charlotte serves free on-the-go breakfast at E'terie Grill & Lounge each morning.

Will Embassy Suites Hotel Charlotte allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites Hotel Charlotte for a fee of USD 125 per accommodation, per stay.

Does Embassy Suites Hotel Charlotte have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Embassy Suites Hotel Charlotte?

The closest major airport to Embassy Suites Hotel Charlotte is Charlotte-Douglas Intl. Airport (CLT), which is 6.7 mi away (9 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 20.7 mi away (25-minute drive).

Can I book a room with a balcony at Embassy Suites Hotel Charlotte?

No, there aren't any guestrooms with balconies at Embassy Suites Hotel Charlotte.

Does Embassy Suites Hotel Charlotte offer wedding services?

Take advantage of the wedding venue at Embassy Suites Hotel Charlotte if you plan to say "I do" during your trip.

Embassy Suites Hotel Charlotte Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 492 out of 1007 reviews
Rating 8 - Good. 190 out of 1007 reviews
Rating 6 - Okay. 130 out of 1007 reviews
Rating 4 - Poor. 87 out of 1007 reviews
Rating 2 - Terrible. 108 out of 1007 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stanley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great.
Stayed 1 night in Oct 2025

10/10 Excellent

LaTisha, COLLEGE PARK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived Sabrina greeted us with a smile. She was friendly and helpful. She made our stay pleasant.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sheila

Stayed 1 night in Aug 2025

8/10 Good

Ana

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had last minute availability for a quick overnight stay when our flights were delayed and cancelled unexpectedly. The staff is nothing but kind and polite, and the room is massive!
Stayed 1 night in Aug 2025

10/10 Excellent

Tyneeta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to the airport, served a hearty breakfast with a smile and had a happy hour for guest. Room was spacious, comfortable and clean. Overall great experience.
Stayed 1 night in Aug 2025

8/10 Good

Maurice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown Charlotte
Stayed 1 night in Aug 2025

10/10 Excellent

Lauranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have no complaints. Very pleased.
Stayed 2 nights in Aug 2025

8/10 Good

Jon

Stayed 1 night in Aug 2025

10/10 Excellent

Torrance

Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Kanisha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were roaches in the room. The sofa was outdated & the sofa cover wouldn't stay on. The omelet station person was putting ear buds in his ear with plastic gloves on his hands & cooked with the same gloves. I won't be staying at this location again.
Stayed 3 nights in Aug 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Evann

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely outdated and run down/dirty. Found a used toothbush on the pullout couch when we opened to use. Overall coildnuse a good cleaning
Stayed 1 night in Aug 2025

2/10 Terrible

nanci

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible disruptive electrical noise from the back of the building that made it impossible to sleep.
Stayed 1 night in Aug 2025

6/10 Okay

Alejandro

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Nedra

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the people at the hotel, and all the services was great. The Breakfast and Happy Hour was enjoyable 😉. I had only 1 thing and that was to call the maid to my room to clean because there was dirt on the carpet and bathroom wasn't clean to me. So my room needed a cleaning to me.
Stayed 4 nights in Jul 2025

2/10 Terrible

Lauren

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Atypical experience for an embassy suites

Upon arrival, I noticed a linen bag in the closet, which I assumed contained all items needed for the sofa bed, including a blanket. Because of my sons’ individual medical and sensory needs, I also proactively requested an additional blanket, which was delivered promptly. Later that evening, I went to prepare the sofa bed and realized the linen bag did not include a blanket as expected. I attempted to call room service three times, but no one answered, so I submitted a second request via the hotel’s text messaging system, along with a request for two extra towels. The towels were delivered while we were out, but the blanket was not. When I followed up again via text, a housekeeping employee came to the room and stated that hotel policy prohibits providing a second blanket. I explained that this was not a duplicate request—it was for the sofa bed, which was missing its blanket…The employee interrupted, and eventually said, “I’ll go ahead and do it this time,” in a tone that made me feel dismissed and uncomfortable. Because of that encounter, I placed a “Do Not Disturb” sign on our door and chose to decline housekeeping for the rest of the stay to avoid further interactions. The following day we left the room with the “Do Not Disturb” sign displayed on the door, the staff ignored the DND sign and entered the room when we were out. I have never had a hotel ignore a guests DND request before. An apology was provided, but I left uncomfortable for the rest of my stay.
Stayed 4 nights in Jul 2025

6/10 Okay

Neishaliz

Stayed 1 night in Jul 2025

10/10 Excellent

Dafina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was such a joy to stay at we didn’t even know about half of the amenities that came with our stay every time we turned around there was something new for us
Stayed 2 nights in Aug 2025

6/10 Okay

Keria

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very noisy outside and we were right in front of the elevator so our dog was a little nervous about all the people but it wasn’t too bad. Worst part was the A/C seemed to be leaking so the area all that closet was wet and we had to put a towel down.
Stayed 1 night in Jul 2025

6/10 Okay

Keria

Traveled with pets, Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
It was extremely loud, inside and out. The street outside sounded like people were constantly drag racing and since there were multiple events going on, kids were running around the halls, slamming doors and leaving candy wrappers everywhere.
Stayed 1 night in Jul 2025

8/10 Good

Anne Marie, V ictor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stay here every year because we really like this hotel and the area. But we waited over 2.5 hours for room service for dinner. It was almost 10:00pm
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Room comfort

Lacking

Lobby was lacking A/C and it was uncomfortably warm. Check-in was slow. Only one employee checking in guests and there was 5 of us in line. The lack of A/C definitely impacted our room trying to stay at the set temperature. It was a warm uncomfortable night which made for very little sleep. Positive: The free morning breakfast spread was very good!
Stayed 1 night in Jul 2025

10/10 Excellent

Marlo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff was awesome always ready to assist we loved that we could get a good hot breakfast with grits:).
Stayed 2 nights in Jul 2025

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