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Sheraton Charlotte Hotel

4.0 star property
Pet-friendly hotel with 2 restaurants connected to the convention center in Charlotte

Choose dates to view prices

Photo gallery for Sheraton Charlotte Hotel

Rooftop terrace
View from room
Meeting facility
Daily buffet breakfast (USD 25 per person)
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Bar

Explore the area

View in a map
555 South McDowell Street, South Tower, Charlotte, NC, 28204
  • Place, Charlotte Convention Center
    ‪10 min walk‬
  • Place, Spectrum Center
    ‪12 min walk‬
  • Place, Bank of America Stadium
    ‪20 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(119 reviews)
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(104 reviews)
  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(18 reviews)
  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, City View

7.8 out of 10
Good
(18 reviews)
  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

LCD TV

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

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View from property

Le Meridien Charlotte

Uptown Charlotte
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,000 reviews
$151 nightly
The price is $174
Oct 30 - Oct 31
Total with taxes and fees
Le Meridien Charlotte

About the neighborhood

Charlotte

Located in Uptown Charlotte, Sheraton Charlotte Hotel is a leisurely stroll from popular sights such as Charlotte Convention Center and Spectrum Center. This 305-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and a rooftop terrace. It's connected to the convention center in central Charlotte and also close to Bank of America Stadium and Fillmore Charlotte.

What's nearby

  • NASCAR Hall of Fame - 10 min walk - 0.6 miles
  • Charlotte Convention Center - 10 min walk - 0.6 miles
  • Spectrum Center - 12 min walk - 0.6 miles
  • Bank of America Stadium - 20 min walk - 1.1 miles
  • Fillmore Charlotte - 4 min drive - 2.3 miles

Getting around

  • Charlotte Station - 8 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Dilworth Neighborhood Grille - ‬8 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬5 min walk
  • ‪Fahrenheit - ‬10 min walk
  • ‪401 Social - ‬8 min walk

About this property

Sheraton Charlotte Hotel

Pet-friendly hotel with 2 restaurants connected to the convention center in Charlotte
Sheraton Charlotte Hotel offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 35 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Similar properties

View from property

Le Meridien Charlotte

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,000 reviews
$151 nightly
The price is $174
Oct 30 - Oct 31
Total with taxes and fees
Le Meridien Charlotte

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • City Lights Rooftop
  • Craft City Sports Pub
  • Social Bar & Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (66,737 square feet of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay (maximum USD 150 per stay)
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 29 to September 06.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Is free cancellation available at Sheraton Charlotte Hotel?

Sheraton Charlotte Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Sheraton Charlotte Hotel?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on Oct 9, 2025 start from $151.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Sheraton Charlotte Hotel?

This hotel is situated in Uptown Charlotte within a short 13-minute walk of Spectrum Center and also 20 minutes on foot from Bank of America Stadium. You'll also find NASCAR Hall of Fame and Fillmore Charlotte within a short drive.

Will I be able to park at Sheraton Charlotte Hotel?

Yes, valet parking is offered for USD 35 per night. Accessible parking and electric car charging are also available for guests.

Does Sheraton Charlotte Hotel feature a casino on the premises?

No, Sheraton Charlotte Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Charlotte Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool will be open from May 29 until September 06.

Is Sheraton Charlotte Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a bar and 2 restaurants plus some guestrooms include city views.

Are there hot tubs at Sheraton Charlotte Hotel?

No, this hotel doesn't have a spa tub.

Does Sheraton Charlotte Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Charlotte Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Sheraton Charlotte Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Sheraton Charlotte Hotel for a fee of USD 100 per accommodation, per stay.

Does Sheraton Charlotte Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Sheraton Charlotte Hotel?

The closest major airport to Sheraton Charlotte Hotel is Charlotte-Douglas Intl. Airport (CLT), which is 7.3 mi away (11 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 16.3 mi away (22-minute drive).

Are there rooms with balconies at Sheraton Charlotte Hotel?

No, there aren't any guestrooms with balconies at Sheraton Charlotte Hotel.

Does Sheraton Charlotte Hotel offer wedding services?

Take advantage of the wedding venue at Sheraton Charlotte Hotel if you plan to say "I do" during your trip.

Sheraton Charlotte Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 929 out of 1514 reviews
Rating 8 - Good. 255 out of 1514 reviews
Rating 6 - Okay. 152 out of 1514 reviews
Rating 4 - Poor. 92 out of 1514 reviews
Rating 2 - Terrible. 86 out of 1514 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shavon

Traveled with family
Liked: Cleanliness, amenities
Miss Stephanie was awesome. Checking me in and out.
Stayed 1 night in Sep 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being in some areas under repair, it is generally very comfortable and clean, the staff is very attentive, especially (ron) the person at check-in at the entrance to the lobby.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in May 2025

10/10 Excellent

Isabell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live close to Charlotte, this was a special night I planned for my 17 year old, here recently turned 17. He wanted to see the city lights and stay overnight in Charlotte. The staff was great, Jamelia and Stephanie was so very welcoming and helpful. The evening staff, Ron,Shenae, and Zeke was also friendly and inviting. The Sheraton has a great staff all the way around. Room was clean, both beds comfortable, nice sized bathroom, an amazing view to the city, and most importantly, it was clean and I felt comfortable staying. Will definitely be back
Stayed 1 night in Jul 2025

10/10 Excellent

Jayvion

Stayed 2 nights in Jun 2025

10/10 Excellent

Tony

Stayed 4 nights in Jun 2025

8/10 Good

joshua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Perfect area uptown Charlotte. Everything was walkable or very close driving. Hotel itself was under renovation so that sucked with only 2 elevators working
Stayed 3 nights in Jun 2025

8/10 Good

Zurab, Vaughan

Traveled with family
Liked: Cleanliness, amenities
The hotel is a little bit outdated. The pool area needs to be renovated room. Cleaning service is too early 9 AM. It’s ridiculous.
Stayed 4 nights in Jun 2025

10/10 Excellent

Julian

Stayed 2 nights in Jun 2025

10/10 Excellent

Kirsti, Forest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Check in was super great! We got there at 10am and check in time is 4pm. They locked up our bags for us so we could walk around and explore uptown while we waited. The restaurant was great and good drinks. The roof top bar has great views.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was ok except that there wasn’t a fridge in the room and the ice machine doesn’t work
Stayed 3 nights in Jun 2025

10/10 Excellent

ashley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have zero complaints!…. And I always complain. I highly recommend this hotel,
Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing from our room
Stayed 1 night in Jun 2025

10/10 Excellent

Jesus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher L

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Paid for a double bed room and instead got a king size bed room.
Stayed 2 nights in Jun 2025

8/10 Good

Wanda, Raleigh

Stayed 2 nights in Jun 2025

8/10 Good

Britina, Greenwich

Stayed 3 nights in Jun 2025

10/10 Excellent

Daniela

Stayed 1 night in Jun 2025

10/10 Excellent

Bennie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jorge

Stayed 1 night in Jun 2025

10/10 Excellent

Howell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brought my 12 year oldson on an adventure to Charlotte and he kept saying "This is my favorite hotel ever"
Stayed 1 night in Jun 2025

6/10 Okay

LaShawna

Traveled with group
Disliked: Amenities
When we first checked in our room we had no lock on the door and the air and cooler wasn’t working.
Stayed 1 night in Jun 2025

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