Sheraton Charlotte Hotel

Pet-friendly hotel with 2 restaurants connected to the convention center in Charlotte

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Daily buffet breakfast (USD 25 per person)

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Parking available
Bar

Explore the area

555 South McDowell Street, South Tower, Charlotte, NC, 28204

Place, Charlotte Convention Center
‪10 min walk‬
Place, Spectrum Center
‪12 min walk‬
Place, Bank of America Stadium
‪20 min walk‬
Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
‪13 min drive‬

Room options

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

Wonderful

321 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed

Excellent

321 sq ft
Sleeps 3
1 King Bed

Room, 2 Queen Beds, City View

Very good

321 sq ft
City view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking, City View

Good

321 sq ft
City view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Non Smoking

Wonderful

398 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking

Wonderful

398 sq ft
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed

Exceptional

500 sq ft
Sleeps 4
1 King Bed

Suite, 1 Bedroom

500 sq ft
Sleeps 3
1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Very good

321 sq ft
Sleeps 4
2 Queen Beds

About the neighborhood

Charlotte

Located in Uptown Charlotte, Sheraton Charlotte Hotel is a leisurely stroll from popular sights such as Charlotte Convention Center and Spectrum Center. This 305-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and a rooftop terrace. It's connected to the convention center in central Charlotte and also close to Bank of America Stadium and Fillmore Charlotte.

What's nearby

NASCAR Hall of Fame - 10 min walk - 0.6 miles
Charlotte Convention Center - 10 min walk - 0.6 miles
Spectrum Center - 12 min walk - 0.6 miles
Bank of America Stadium - 20 min walk - 1.1 miles
Fillmore Charlotte - 4 min drive - 2.3 miles

Getting around

Charlotte Station - 8 min drive
McDowell Street Tram Stop - 8 min walk
Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

‪Buffalo Wild Wings - ‬9 min walk
‪Gyu-Kaku Japanese BBQ - ‬5 min walk
‪Dilworth Neighborhood Grille - ‬8 min walk
‪401 Social - ‬8 min walk
‪Fahrenheit - ‬10 min walk

About this property

Sheraton Charlotte Hotel

Pet-friendly hotel with 2 restaurants connected to the convention center in Charlotte

Sheraton Charlotte Hotel offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 35 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.

Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Similar properties

Pool
Pet friendly
Free WiFi
Restaurant

$135 nightly

Nov 16 - Nov 17

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Electric car charging station on site
Self parking on site (USD 25 per night; includes in/out privileges)
Valet parking on site (USD 35 per night)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 25 for adults and USD 25 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas

Restaurants on site

City Lights Rooftop
Craft City Sports Pub
Social Bar & Kitchen

Things to do

24-hour gym
Seasonal outdoor pool
TV in common areas

Family friendly

In-room crib
Mini-fridge
Seasonal outdoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Wedding services

Business services

24-hour business center
29 meeting rooms
Computer station
Conference center (66,737 square feet of space)

Outdoors

Outdoor furniture
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Ceiling hoist
Elevator (36 inch wide door)
Height-adjustable showerhead
Lever door handles
Low-height electrical outlets in bathroom
Stair-free path to entrance
Transfer shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible registration desk (30 inches high)

12 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Renovated entire property - June 2025
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Mini-fridge

Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Heating
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 100 per accommodation, per stay (maximum USD 150 per stay)
Dogs and cats only
2 total (80 lbs is the maximum weight per pet)
Service animals exempt from fees

Children and extra beds

Up to 3 kids 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
Self parking fee: USD 25 per night (in/out privileges)
Valet parking fee: USD 35 per night
Pet fee: USD 100 per accommodation, per stay (maximum USD 150 per stay)
Service animals are exempt from fees
Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in: 4:00 PM
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

The seasonal pool is open from May 29 to September 06.
Pool access available from 9:00 AM to 9:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Sheraton Hotel

Sheraton Charlotte

Sheraton Charlotte Hotel

Sheraton Hotel Charlotte

Sheraton Charlotte Hotel Hotel

Sheraton Charlotte Hotel Charlotte

Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Is free cancellation available at Sheraton Charlotte Hotel?

Sheraton Charlotte Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Sheraton Charlotte Hotel?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on Nov 3, 2025 start from $323.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Sheraton Charlotte Hotel?

This hotel is situated in Uptown Charlotte within a short 13-minute walk of Spectrum Center and also 20 minutes on foot from Bank of America Stadium. You'll also find NASCAR Hall of Fame and Fillmore Charlotte within a short drive.

Is parking available on site at Sheraton Charlotte Hotel?

Yes, valet parking is offered for USD 35 per night. Accessible parking and electric car charging are also available for guests.

Does Sheraton Charlotte Hotel feature a casino on the premises?

No, Sheraton Charlotte Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Charlotte Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool will be open from May 29 until September 06.

What will couples enjoy most about a stay at Sheraton Charlotte Hotel?

Couples staying at this hotel will appreciate amenities like a bar and 2 restaurants plus some guestrooms include city views.

Are there hot tubs at Sheraton Charlotte Hotel?

No, there isn't a spa tub at this hotel.

Does Sheraton Charlotte Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Charlotte Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Sheraton Charlotte Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Sheraton Charlotte Hotel for a fee of USD 100 per accommodation, per stay.

Does Sheraton Charlotte Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Sheraton Charlotte Hotel?

The closest major airport to Sheraton Charlotte Hotel is Charlotte-Douglas Intl. Airport (CLT), which is 7.3 mi away (11 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 16.3 mi away (22-minute drive).

Can I book a room with a balcony at Sheraton Charlotte Hotel?

No, there aren't any guestrooms with balconies at Sheraton Charlotte Hotel.

Does Sheraton Charlotte Hotel offer wedding services?

Take advantage of the wedding venue at Sheraton Charlotte Hotel if you plan to say "I do" during your trip.

Sheraton Charlotte Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Mark

Oct 1, 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Shavon

Traveled with family

Sep 12, 2025

Liked: Cleanliness, amenities

Miss Stephanie was awesome. Checking me in and out.

Stayed 1 night in Sep 2025

10/10 Excellent

Trey

Jul 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

Giselle

Traveled with family

Jul 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When we first got there the front desk staff was amazing! They were all very helpful and very pleasant. It caused such a good first impression!

Stayed 1 night in Jul 2025

10/10 Excellent

Jermica

Jul 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

Shaminece

Traveled with partner

Jul 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a great property no complaints

Stayed 2 nights in Jul 2025

10/10 Excellent

Imani

Traveled with group

Jul 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Brian was super helpful & made my stay a breeze. Will definitely stay at this hotel again , very convenient & overall nice & quiet

Stayed 2 nights in Jul 2025

10/10 Excellent

Adrian

Jul 20, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Business traveler

Jul 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to everything in the city

Stayed 1 night in Jul 2025

6/10 Okay

Robert

Jul 18, 2025

No air conditioning

Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Traveled with family

Jul 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay

Stayed 1 night in Jun 2025

10/10 Excellent

Calvin

Business traveler, Traveled with partner

Jul 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice!

Stayed 3 nights in Jul 2025

8/10 Good

Nolan

Business traveler

Jul 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

8/10 Good

Claudia

Business traveler

Jul 15, 2025

Liked: Cleanliness

Stayed 1 night in Jun 2025

10/10 Excellent

gary

Traveled with family

Jul 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

6/10 Okay

Wanda

Traveled with family

Jul 9, 2025

Liked: Amenities

Customer service wasn’t the best. Outside had Magnum box on the grounds for days. Housekeeping staff was nice but the frontend specialists need more training. A lot of outside noise, but I guess you can expect that. The floors are dated in the elevators and hallways.

Stayed 3 nights in Jul 2025

10/10 Excellent

Molly

Jul 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic day we are coming back every time we come to Charlotte

Stayed 1 night in Jul 2025

10/10 Excellent

Isaac

Traveled with family

Jul 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel

Traveled with family

Jul 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Despite being in some areas under repair, it is generally very comfortable and clean, the staff is very attentive, especially (ron) the person at check-in at the entrance to the lobby.

Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Jul 5, 2025

Stayed 1 night in May 2025

10/10 Excellent

Isabell

Traveled with family

Jul 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I live close to Charlotte, this was a special night I planned for my 17 year old, here recently turned 17. He wanted to see the city lights and stay overnight in Charlotte. The staff was great, Jamelia and Stephanie was so very welcoming and helpful. The evening staff, Ron,Shenae, and Zeke was also friendly and inviting. The Sheraton has a great staff all the way around. Room was clean, both beds comfortable, nice sized bathroom, an amazing view to the city, and most importantly, it was clean and I felt comfortable staying. Will definitely be back

Stayed 1 night in Jul 2025

10/10 Excellent

Jayvion

Jul 4, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Tony

Jul 4, 2025

Stayed 4 nights in Jun 2025

8/10 Good

joshua

Traveled with family and small children

Jul 4, 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Perfect area uptown Charlotte. Everything was walkable or very close driving. Hotel itself was under renovation so that sucked with only 2 elevators working

Stayed 3 nights in Jun 2025