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Sheraton Charlotte Hotel

Property class: 4

Choose dates to view prices

Photo gallery for Sheraton Charlotte Hotel

A rooftop terrace with modern seating, a city skyline view, and illuminated tables.
A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.
A poolside area with two covered seating areas, each with a canopy and curtains, and a pool with a wooden deck and lounge chairs.
A modern building with large glass windows and a well-lit interior.
A dining area with a long table, blue chairs, and patterned floor tiles.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
555 South McDowell Street, South Tower, Charlotte, NC, 28204
  • Place, NASCAR Hall of Fame
    ‪10 min walk‬
  • Place, Charlotte Convention Center
    ‪10 min walk‬
  • Place, Spectrum Center
    ‪12 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk with a lamp, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(138 reviews)
  • 321 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed

8.6 out of 10
Excellent
(113 reviews)
  • 321 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Room, 2 Queen Beds, City View

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 321 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Room, 1 King Bed, City View

8.0 out of 10
Very good
(20 reviews)
  • City view
  • 321 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A modern hotel room with a large flat-screen TV mounted on a wooden panel, a small round table with a lamp, a chair, and a bed with white bedding.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | LCD TV

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern living room with a blue sofa, a glass coffee table, a flat-screen TV, and a lamp.

Suite, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A modern hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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A modern living room with a blue sofa, round wooden tables, and a staircase.

Fairfield Inn & Suites by Marriott Charlotte Uptown

Uptown Charlotte
  • Pool
  • Breakfast included
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,000 reviews
$114 nightly
The price is $133
Sep 7 - Sep 8
Total with taxes and fees
Fairfield Inn & Suites by Marriott Charlotte Uptown

About the neighborhood

Charlotte

Located in Uptown Charlotte, Sheraton Charlotte Hotel is a leisurely stroll from popular sights such as Charlotte Convention Center and Spectrum Center. This 305-room, 4-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi. It's connected to the convention center in central Charlotte and also close to Bank of America Stadium and Fillmore Charlotte.

What's nearby

  • NASCAR Hall of Fame - 10 min walk - 0.6 miles
  • Charlotte Convention Center - 10 min walk - 0.6 miles
  • Queen City Quarter - 11 min walk - 0.6 miles
  • Spectrum Center - 12 min walk - 0.6 miles
  • Bank of America Stadium - 2 min drive - 1.1 miles

Getting around

  • Charlotte Station - 8 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Circle K - ‬13 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬15 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Cook Out - ‬8 min walk
  • ‪The Public House - ‬10 min walk

About this property

Sheraton Charlotte Hotel

At Sheraton Charlotte Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and a rooftop terrace. Valet parking is offered for USD 40 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Guests can expect to find free WiFi and LCD TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

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Moxy Charlotte Downtown
Uptown Charlotte
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 533 reviews
$122 nightly
The price is $142
Aug 30 - Aug 31
Total with taxes and fees
Moxy Charlotte Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 30 per night; includes in/out privileges)
  • Valet parking on site (USD 40 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 25 for adults and USD 25 for children
  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • City Lights Rooftop
  • Craft City Sports Pub
  • Social Bar & Kitchen
  • Tannin & Toast

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (66,737 square feet of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - June 2025
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 26 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 116.25 per accommodation, per stay (maximum USD 150 per stay)
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 29.06 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Self parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 40 per night
  • Pet fee: USD 116.25 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 29.06 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 15 to September 30.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Is free cancellation available at Sheraton Charlotte Hotel?

Sheraton Charlotte Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Sheraton Charlotte Hotel?

As of Aug 26, 2026, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on Sep 3, 2026 start from $171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Sheraton Charlotte Hotel?

This hotel is situated in Uptown Charlotte within a short 13-minute walk of Spectrum Center and also 20 minutes on foot from Bank of America Stadium. You'll also find NASCAR Hall of Fame and Bojangles' Coliseum within a short drive.

Is there parking available at Sheraton Charlotte Hotel?

Yes, valet parking is offered for USD 40 per night and self parking is available for USD 30 per night. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Sheraton Charlotte Hotel feature a casino on the premises?

No, Sheraton Charlotte Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Charlotte Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool will be open from May 15 until September 30.

What do couples enjoy most about Sheraton Charlotte Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and 3 bars/lounges.

Are there hot tubs at Sheraton Charlotte Hotel?

No, this hotel doesn't have a spa tub.

Does Sheraton Charlotte Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Charlotte Hotel serves buffet breakfast for a surcharge each morning at Social Bar & Kitchen.

Will Sheraton Charlotte Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Sheraton Charlotte Hotel for a fee of USD 116.25 per accommodation, per stay.

Are there connecting rooms at Sheraton Charlotte Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Sheraton Charlotte Hotel?

The closest major airport to Sheraton Charlotte Hotel is Charlotte-Douglas Intl. Airport (CLT), which is 7.3 mi away (11 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 16.3 mi away (22-minute drive).

Are there rooms with balconies at Sheraton Charlotte Hotel?

No, there aren't any guestrooms with balconies at Sheraton Charlotte Hotel.

Does Sheraton Charlotte Hotel offer wedding services?

Take advantage of the wedding venue at Sheraton Charlotte Hotel if you plan to say "I do" during your trip.

Sheraton Charlotte Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 980 out of 1584 reviews
Rating 8 - Good. 251 out of 1584 reviews
Rating 6 - Okay. 171 out of 1584 reviews
Rating 4 - Poor. 95 out of 1584 reviews
Rating 2 - Terrible. 87 out of 1584 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Scotty

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms were a bit outdated.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and nice staff! Great rooms, comfortable beds, and very clean. Great stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay in a great location in downtown
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brittley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

saprina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Different atmosphere within the hotel was a lovely. And having different options to eat from.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Friendly staff Yummy food
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton is always our favorite place to go. It's not directly in uptown Charlotte but close enough that you can still go explore the city. The rooftop bar is top tier, from the bartenders to the views, all around greatness. The rooms are nice and clean. I definitely recommend staying here.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jorge

Excelente hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great please to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

daven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room affordable very nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Phil

Good place clean reliable
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Overall I enjoyed my stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone were very helpful. Check in was a breeze.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Harriett

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and comfortable. The staff was very helpful and the hospitality was top notch.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
The service from check in until check out was outstanding
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Jazmin

It was a ok stay but i never received my security deposit back
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Enilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Quintilla

Liked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant, establishment was clean and welcoming.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Timisha

Liked: Cleanliness, amenities, property conditions & facilities
Great Location
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t super clean (floors) but bed sheets were fabulous!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was nice, very clean. My only thing is the staff kinda expect you to know what to do when it’s in your job description to help.. I don’t like that. It’s always the front staff ruining the experience being overzealous. Other than that the cleaning staff was kinda cool but in the way.. it was nice though very and I would stay again,
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and updated. Pet-friendly. Good location to downtown. Pleasant staff. Great gym.
Stayed 2 nights in Feb 2026

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