The hotel did not properly address the loud noises made by other guests above us. I was in contact with the night manager 4 times!!!! He couldn't find the source of the noise. He even came in our room and observe the noise. Yet the noised started around 11pm and last to 3am. I would like a full refund.
The room was great. Spacious and comfortable, and appreciated the kitchenette.
Front desk a little messy. First impressions. Otherwise stay ok
In room microwave is not working, slow wifi, below average breakfast, not friendly staff when check-in
We are a family of five, and the room layout was perfect!
Clean and good location. I would recommend this for anyone staying in this area.
They had a great room for 6 of us and it was very clean and breakfast was delicious
Very CLEAN facilities. Overwhelmingly friendly staff!!!
This property had bugs! My baby was bitten by bed bugs when we stayed here. We thought it might be a rash but later found one with luggage later. I will NEVER stay here again. Hotels have high risk for bugs but one would think a hotel of this caliber would treat for insects frequently. I will not return!
Great service and staff. Complimentary breakfast and a free HH. Nice and clean property.
Friendly family atmosphere with modern nature theme decor and Ambiente
The Homewood suites was run very well and was clean and modern. Would highly recommend for the price. Good value, in a clean and modern environment. Pillows were great!
Everything was perfect including the free breakfast and fitness center.
Enjoyed the hotel, very clean, new and everything worked.
Clean room and attentive staff. Breakfast was a great addition.
can be better breakfast. can be better breakfast.can be better breakfast. can be better breakfast.
Homewood Suites by Hilton Charlotte Ballantyne, NC is located 1.5 mi (2.4 km) from Reclining Bulls Statue and within a 10-minute drive of Carolina Place. This 117-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Free breakfast is included with your stay. Order from room service to satisfy your hunger without leaving your room.
The 117 rooms feature kitchens. Guests can expect 40-inch LED TVs with cable channels, along with free WiFi and wired Internet. Coffee makers, free weekday newspapers, and free local calls are also standard.
Built in 2014, the brand new Homewood Suites by Hilton Charlotte Ballantyne, NC offers an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a free grocery shopping service, and free newspapers.
The hotel did not properly address the loud noises made by other guests above us. I was in contact with the night manager 4 times!!!! He couldn't find the source of the noise. He even came in our room and observe the noise. Yet the noised started around 11pm and last to 3am. I would like a full refund.
The room was great. Spacious and comfortable, and appreciated the kitchenette.
Front desk a little messy. First impressions. Otherwise stay ok
In room microwave is not working, slow wifi, below average breakfast, not friendly staff when check-in
We are a family of five, and the room layout was perfect!
Clean and good location. I would recommend this for anyone staying in this area.
They had a great room for 6 of us and it was very clean and breakfast was delicious
Very CLEAN facilities. Overwhelmingly friendly staff!!!
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.