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Recent guest reviews

The hotel did not properly address the loud noises made by other guests above us. I was in contact with the night manager 4 times!!!! He couldn't find the source of the noise. He even came in our room and observe the noise. Yet the noised started around 11pm and last to 3am. I would like a full refund.

The room was great. Spacious and comfortable, and appreciated the kitchenette.

Front desk a little messy. First impressions. Otherwise stay ok

In room microwave is not working, slow wifi, below average breakfast, not friendly staff when check-in

We are a family of five, and the room layout was perfect!

Clean and good location. I would recommend this for anyone staying in this area.

They had a great room for 6 of us and it was very clean and breakfast was delicious

Very CLEAN facilities. Overwhelmingly friendly staff!!!

This property had bugs! My baby was bitten by bed bugs when we stayed here. We thought it might be a rash but later found one with luggage later. I will NEVER stay here again. Hotels have high risk for bugs but one would think a hotel of this caliber would treat for insects frequently. I will not return!

Great service and staff. Complimentary breakfast and a free HH. Nice and clean property.

Friendly family atmosphere with modern nature theme decor and Ambiente

The Homewood suites was run very well and was clean and modern. Would highly recommend for the price. Good value, in a clean and modern environment. Pillows were great!

Everything was perfect including the free breakfast and fitness center.

Enjoyed the hotel, very clean, new and everything worked.

Clean room and attentive staff. Breakfast was a great addition.

can be better breakfast. can be better breakfast.can be better breakfast. can be better breakfast.

Copper Way Charlotte NC

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Homewood Suites by Hilton Charlotte Ballantyne, NC is located 1.5 mi (2.4 km) from Reclining Bulls Statue and within a 10-minute drive of Carolina Place. This 117-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Free breakfast is included with your stay. Order from room service to satisfy your hunger without leaving your room.


Rooms

The 117 rooms feature kitchens. Guests can expect 40-inch LED TVs with cable channels, along with free WiFi and wired Internet. Coffee makers, free weekday newspapers, and free local calls are also standard.


Property features

Built in 2014, the brand new Homewood Suites by Hilton Charlotte Ballantyne, NC offers an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a free grocery shopping service, and free newspapers.

Room options

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 King Bed | Sleeps 4

Suite, 1 King Bed

1 King Bed | Sleeps 4

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 King Bed | Sleeps 4

Suite, Accessible, Non Smoking

2 Queen Beds | Sleeps 6

Guest reviews for Homewood Suites by Hilton Charlotte Ballantyne, NC

Everyone (7) Business (1) Family (7)
1
Family

The hotel did not properly address the loud noises made by other guests above us. I was in contact with the night manager 4 times!!!! He couldn't find the source of the noise. He even came in our room and observe the noise. Yet the noised started around 11pm and last to 3am. I would like a full refund.

By , from Charleston, SC on Sep 2, 2020

Review comment responded on Sep 3, 2020

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

5
Everyone

The room was great. Spacious and comfortable, and appreciated the kitchenette.

By on Mar 13, 2020

5
Everyone

By on Feb 3, 2020

4
Family

Front desk a little messy. First impressions. Otherwise stay ok

By on Jan 19, 2020

2
Family Family

In room microwave is not working, slow wifi, below average breakfast, not friendly staff when check-in

By on Dec 3, 2019

5
Family with small children

We are a family of five, and the room layout was perfect!

By on Sep 1, 2019

5
Business Business

Clean and good location. I would recommend this for anyone staying in this area.

By on Aug 7, 2019

5
Family

They had a great room for 6 of us and it was very clean and breakfast was delicious

By on Aug 4, 2019

5
Family with small children Family

Very CLEAN facilities. Overwhelmingly friendly staff!!!

By on Jul 8, 2019

5
Everyone

By on Jun 16, 2019

Homewood Suites by Hilton Charlotte Ballantyne, NC

12030 Copper Way, Charlotte, NC 28277
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