Everything was okay.
Very nice hotel. The gentleman that was on duty when we checked in was friendly and polite.
Smelled musty got changed to another room same thing alot of water by the ac unit got changed to the 3rd room on 3rd floor and finally ok. Would not take the risk again.
I will stay there again Rose was very clean brass was very nice anesthetic was very friendly
Bugs in room. There was a little toilet paper left on the roll but there was no extra toilet paper. There were no tissues in the room
The staff were professional and friendly. However, the hotel was dingy and had an unpleasant smell.
Had a great stay. Will definitely come back on my next trip.
Floor wasnt clean, sheets had hair in them and other small particles, the bathroom shower is small and has no shampo. The bed sheets and cover have random stains, the exterior (decor) cover had white spots on them (from sperm maybe). We changed the room, the flooring had a bad smell, but cleaner sheets, still no shampoo. Staff were very kind and understanding of my complaints. Overall, not a good experience. We changed hotel the next morning, we werent charged for the one night stay.
Hi, so i just recently stayed at this location for a concert that i went too. On the night of 6.19.18, the front desk employee was very nice and helpful. You see i had dropped my phone and i was aware of what the person who picked it up looked like. She was very helpful by calling my phone to help me find it. I was able to find out what room it was. The people who had picked up my phone, had called the front desk and notify the front desk employee that they had it. I was so thankful for her help.!!!! As en general for my stay, i was very happy. Specially with the room i was given.
My family chose to stay here because we were in town for a wedding. The staff were friendly and the hotel was clean. The room was modern, but smaller than I am accustomed to. I enjoyed my stay.
We supposed to have a no smoking room but upon arrival we were told the only rooms left were Smoking. Also, we felt the breakfast were pretty weak. The place was clean but beds were not comfortable and it simply wasn't worth the rate we paid.
Was in town for a concert. The sleep in is always comfortable and their continental breakfast is identical to the Marriot!
Hallways and corridors do smell a little of smoke, as others have written here, but it isn't overbearing, and the room itself did not. Staff were all very attentive and kind, and the breakfast buffet, while not the greatest quality of food, was very robust in what it offered, and was well-maintained. Great hotel to save some cash if you're staying in town for a night or two. Would definitely use them again!
Meh. Not bad, but not great. Other guests were noisy in adjacent rooms and the vending machines ate my cash. Other than that the staff was courteous and breakfast wasn't bad. I do plan on staying here again.
Overall, first great experience staying at Sleep Inn. The room was nice and clean, staff was helpful, and its in a nice location.
I really needed a place close to work and affordable and Sleep Inn met needs. So, thank you Sleep Inn staff as well!
Good place to stay after seeing a concert at PNC Pavilion. Stayed here several times because of this. Rooms clean and comfortable but breakfast is lacking. Eggs bland, juices watered down. Overall I was satisfied.
The front desk staff is very friendly. The rooms are small but cozy and comfortable.
Located in University Place, Sleep Inn University Place is a leisurely stroll from sights such as University of North Carolina at Charlotte and Atrium Health University City. This 120-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is served each morning from 7:00 AM to 9:30 AM. Order from room service to satisfy your hunger without leaving your room.
All 120 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LED TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.
Guests of Sleep Inn University Place enjoy access to free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.
Everything was okay.
Very nice hotel. The gentleman that was on duty when we checked in was friendly and polite.
Thank You and I'm glad you chose the Sleep Inn. We look forward to your future stays with us.
Smelled musty got changed to another room same thing alot of water by the ac unit got changed to the 3rd room on 3rd floor and finally ok. Would not take the risk again.
I will stay there again Rose was very clean brass was very nice anesthetic was very friendly
Bugs in room. There was a little toilet paper left on the roll but there was no extra toilet paper. There were no tissues in the room
The staff were professional and friendly. However, the hotel was dingy and had an unpleasant smell.
Had a great stay. Will definitely come back on my next trip.
Floor wasnt clean, sheets had hair in them and other small particles, the bathroom shower is small and has no shampo. The bed sheets and cover have random stains, the exterior (decor) cover had white spots on them (from sperm maybe). We changed the room, the flooring had a bad smell, but cleaner sheets, still no shampoo. Staff were very kind and understanding of my complaints. Overall, not a good experience. We changed hotel the next morning, we werent charged for the one night stay.
Thank you for taking the time to share and rate your experience. Our customer's satisfaction is important to us and we definitely don't like to be remembered or labeled by the above mentions. We our very sorry that the room you occupied when you were with us was not up to part. However we can ensure you that this has been corrected with our housekeeping department.
Thank you for your review. As we strive daily to create new ways to wow our customer, we appreciate your feedback and would love to hear back from you on any ways that we could approve the quality of our guest experience.