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Charlotte Marriott Southpark

4.0 out of 5.0

Recent guest reviews

Great stay at an awesome hotel . The staff was amazingly helpful

By booking through a third party, felt like second class citizens.

The room was awesome. We got upgraded to beautiful suite! The staff couldn't do enough. I highly recommend this hotel. Joyce F

Staff was very friendly and helpful. They gave us great ideas for dinner. The wine and appetizers in the lobby were a nice touch. Room was very clean and bed was super cozy.

While the hotel overall was a good experience, I still have not been refunded the $50 holding fee on my debit card (we checked in last Friday and left on Saturday). I am hoping this is resolved soon....

The group in the room next door was a little rowdy, but that's not the hotel's fault. The room was well-appointed and very clean, and the bed was fantastic. The shower was nice and hot with good water pressure. We would have preferred free wifi and a less expensive breakfast option, but overall it was a great stay.

Got the room wrong, king instead of 2 reserved queens. No free Internet, no breakfast. Free "rose" was soda pop-like. On the positive side, very friendly and energetic, engaging front desk, visually pleasing, clean and comfortable throughout, plenty of free parking, and reasonably easy driving access to downtown Charlotte.

Location is awesome, they have a firepit in the rear yard, behind the bar, quite lovely.

The staff is so warm and friendly. They are always ready to assist and respond to any request. The rooms are spacious, immaculate and well attended to.

The hotel exceeded my expectations, definitely 5 star. Great location. I was somewhat disappointed with the service in the hotel's restaurant. Service was lacking, and unsure why in that the traffic was very low, but service was extremely slow. Other than the experience with the restaurant, I found the hotel and the staff to be outstanding!

We did not spend much time at the hotel, but when we did the room was very clean, the beds were comfortable, and it was quiet. My husband used the gym facility and liled it. the staff brought bananas and cold lemon water for the guests. We had a good buffet breakfast there on Sunday morning. We will probably stay there again the next time we visit our daughter.

We only stayed one night, but it was just what we needed in a home away from home. The room was cozy and the temperature was perfect. Close to downtown.

I was tired from travel and needed a place to rest for the night. The only negative comment I can make about my stay was the room temperature. Outside the temp was over 100 degrees. The room was set at 60. At first it was nice to get out of the heat and the cool air felt great, but as frost developed on my extremities I scrambled to raise the room temp. I sat shivering in the cold waiting for the frigid air to stop blasting. Normally I love a functioning AC, but this was ridiculous. The family of penguins in the tub seemed to enjoy it.

What a nice hotel, nice setting with many things within an easy walk. Staff was warm & friendly and a nice way to start any day. My room was really nice and the bed was beautiful, inviting & very comfortable. Always liked Marriotts and this is one of the best I've stayed in.

Great Hotel but the absence of continental breakfast was an annoyance. What hotel doesn't do that! Also $12.95 per day for internet seemed extreme. We just hooked our computer up at my son-in-law's home, but again an unnecessary annoyance. In our travels these two things have become standard - kind of like hair dryers and shampoo. One comes to expect them

Everything you expect from a Marriott, the only drawback is that the restaurant was remodeled and was a bit complicated breakfast. The excellent staff and good service, some little problems with Internet connectivity.

My first experience at a Boutique Hotel was wonderful. I needed a place to stay while visiting family for a mini reunion and this Marriott was perfect. Close to my location, close to dining and shopping in a premier section of Charlotte, and beautiful. A definite do-over!!

it was a get away-I felt the management seemed a little off for a marriott the people were nice and lacked on professionalism the rooms bathroom had an odor-the coffee not good-the service in restaurant poor-We did enjoy the salt water pool

Great accomodations and friendly staff.

Spent our anniversary there. Wonderful service. Great selection at breakfast buffet. Comfy rooms, lots of shopping right by the hotel. Have gone here 3 times already. Will definitely return!

Room options

Concierge Room

King 1 | Queen 2 | Sleeps 4

Guest reviews for Charlotte Marriott Southpark

Everyone (2) Couples (16) Business (11) Family (4) Other (3) Friends (1)
5
Everyone

Great stay at an awesome hotel . The staff was amazingly helpful

By on Jul 5, 2017

2
Everyone

By booking through a third party, felt like second class citizens.

By on May 23, 2017

5

great stay

Couples

The room was awesome. We got upgraded to beautiful suite! The staff couldn't do enough. I highly recommend this hotel. Joyce F

By on Mar 19, 2015

5

business trip

BusinessTravelers

Staff was very friendly and helpful. They gave us great ideas for dinner. The wine and appetizers in the lobby were a nice touch. Room was very clean and bed was super cozy.

By on Feb 9, 2015

3

still waiting on debit card refund

Families

While the hotel overall was a good experience, I still have not been refunded the $50 holding fee on my debit card (we checked in last Friday and left on Saturday). I am hoping this is resolved soon....

By on Nov 18, 2014

4

extremely clean, very comfortable bed

Couples

The group in the room next door was a little rowdy, but that's not the hotel's fault. The room was well-appointed and very clean, and the bed was fantastic. The shower was nice and hot with good water pressure. We would have preferred free wifi and a less expensive breakfast option, but overall it was a great stay.

By on Nov 17, 2014

4

could do more...

Families

Got the room wrong, king instead of 2 reserved queens. No free Internet, no breakfast. Free "rose" was soda pop-like. On the positive side, very friendly and energetic, engaging front desk, visually pleasing, clean and comfortable throughout, plenty of free parking, and reasonably easy driving access to downtown Charlotte.

By on Nov 17, 2013

4

great escape!

Couples

Location is awesome, they have a firepit in the rear yard, behind the bar, quite lovely.

By on Oct 8, 2013

4

excellent stay!

BusinessTravelers

The staff is so warm and friendly. They are always ready to assist and respond to any request. The rooms are spacious, immaculate and well attended to.

By on Oct 8, 2013

5

weekend getaway

Singles

The hotel exceeded my expectations, definitely 5 star. Great location. I was somewhat disappointed with the service in the hotel's restaurant. Service was lacking, and unsure why in that the traffic was very low, but service was extremely slow. Other than the experience with the restaurant, I found the hotel and the staff to be outstanding!

By on Sep 23, 2013