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Recent guest reviews

I was pretty upset the pool was closed I specifically picked this hotel because it was close to the airport and had a pool for the kids to swim before we flew out.

Very friendly staff, good rates, shuttle to airport, and extended parking available

Very very out-dated just looks dirty everywhere. The room had like blood stains or i dont know what ot was but looked like huge puddle of bloode in many many spots. My brother was next door said same thing. The check in was nice very friendly workers but checkout was ok service. One bed had a blanket but other bed didnt.

The hotel was not what I expected from Hyatt or for the price. The hotel is old and smells like smoke. The room was smaller than expected and the layout was awkward. The WiFi didn’t work, the refrigerator was broken, the “breakfast buffet” was sparse and basically stale bagels or yogurt. The staff that was actually there was friendly but obviously they were way understaffed. Overall I would not recommend staying here.

Peace and quiet

The rooms were nice, but the pool was closed, the "bar" they had was ignored by the staff, and their breakfast selections were never restocked. Their selection of snacking utems and drinks was bare, with only a few bottle of pepsi or some wierd Mtn Dew flavor the rest of the shelves and the drink fridge were empty.

Truly enjoyed my stay. Loved my room. Your desk service was great. Misplaced my car keys that also included my total keys for my home, mail, condo and other uses. You desk clerk checked out the keys snd discovered that I was registered at the hotel. She reserved my keys until I asked about findings my keys. Great services.

The air conditioner was really loud but the stay was pleasant

Room was very clean and even the remote was sanitized. Sink didn’t drain properly and there was an ant problem in the wood that surrounds the bathroom door. We told the front desk in the morning(because we checked in late and didn’t notice until the morning) and the lady at the front desk was very apologetic and said she would personally make sure the room was fixed before being rented out again. This is the second time we have stayed here to catch a very early flight and we will come back.

The elevators need to be wiped down probably wasn’t sparkling clean

Hotel was very clean and noce for our 2 day stay. Excellent service.

Polite front desk. Room bathroom was NOT clean. It was satisfactory

Very nice rooms. With the coronavirus being around some amenities were not available. Hopefully we get this under control and get everything safely open as usual.

Oak Lake Blvd Charlotte NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located within a mile (2 km) of Charlotte Regional Farmers Market, Hyatt Place Charlotte Airport/Tyvola Rd is within 2 miles (3 km) of York Road Community Park. This 127-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe.


Rooms

LED TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include sofa beds, sitting areas, and refrigerators.


Property features

At Hyatt Place Charlotte Airport/Tyvola Rd, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 8 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Guest Room, Room, 1 King Bed

1 King Bed | Sleeps 4

Guest Room, Room, 2 Double Beds

2 Double Beds | Sleeps 6

Room, 2 Double Beds (Specialty)

2 Double Beds | Sleeps 6

Room, 1 King Bed (Specialty)

1 King Bed | Sleeps 4

Guest reviews for Hyatt Place Charlotte Airport/Tyvola Rd

Everyone (34) Couples (8) Family (12)
4
Family with small children

I was pretty upset the pool was closed I specifically picked this hotel because it was close to the airport and had a pool for the kids to swim before we flew out.

By on Jun 8, 2022

Review comment responded on Jun 10, 2022

Thank you for taking the time to share your 4/5 review with us, Lisa. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again!

5
Partner Couples

Very friendly staff, good rates, shuttle to airport, and extended parking available

By on Dec 11, 2021

Review comment responded on Dec 14, 2021

Thanks for the great review, Steven! It's wonderful you enjoyed your stay at Hyatt Place so much! We strive for excellence so we're thrilled you appreciated not only our courteous staff and fair prices, but also our eays parking services! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience! Have a fantastic day!

1
Family Family with small children

Very very out-dated just looks dirty everywhere. The room had like blood stains or i dont know what ot was but looked like huge puddle of bloode in many many spots. My brother was next door said same thing. The check in was nice very friendly workers but checkout was ok service. One bed had a blanket but other bed didnt.

By on Dec 6, 2021

Review comment responded on Dec 11, 2021

I apologize about you recent stay. Please know that we are looking into these comments.

5
Everyone

By on Sep 13, 2021

3
Family

The hotel was not what I expected from Hyatt or for the price. The hotel is old and smells like smoke. The room was smaller than expected and the layout was awkward. The WiFi didn’t work, the refrigerator was broken, the “breakfast buffet” was sparse and basically stale bagels or yogurt. The staff that was actually there was friendly but obviously they were way understaffed. Overall I would not recommend staying here.

By on Aug 9, 2021

Review comment responded on Aug 9, 2021

Thank you for your feedback.

3
Everyone

By on Jul 2, 2021

Review comment responded on Jul 14, 2021

Thank you for your feedback.

4
Everyone

By on May 22, 2021

Review comment responded on Jun 6, 2021

Thank you for your feedback!

5
Partner Couples

Peace and quiet

By on May 21, 2021

Review comment responded on Jun 6, 2021

Thank you for your feedback! We hope to see you again soon.

3
Partner Couples

The rooms were nice, but the pool was closed, the "bar" they had was ignored by the staff, and their breakfast selections were never restocked. Their selection of snacking utems and drinks was bare, with only a few bottle of pepsi or some wierd Mtn Dew flavor the rest of the shelves and the drink fridge were empty.

By on Apr 24, 2021

Review comment responded on Apr 28, 2021

Greetings, We appreciate your feedback. Our pool facility is seasonally closed currently, not permanently closed. Due to CDC guidelines set up in place for COVID-19, our bar was also temporarily closed, however projected to open back up soon. We are sorry to hear that you were not pleased with our market item selection, however keep in mind we do have a shuttle service available that will take you within a 2 mile radius of the hotel, to a nearby food facility.

1
Everyone

By on Apr 12, 2021

Review comment responded on Apr 28, 2021

Thank you for your feedback.

Hyatt Place Charlotte Airport/Tyvola Rd

2950 Oak Lake Blvd, Charlotte, NC 28208
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