Excellent staff
Joel was a pleasure to meet upon arrival. Very professional and customer service was exceptional. Also, the other front desk staff and dining room attendant were amazing as well.
it's was very nice and clean, and the staff was nice, and service.
Great stay and extremely quiet considering location to airport. Breakfast was outstanding though we were confused about the Starbucks sign without Starbucks options. Overall, great stay.
I had to get out of Florida before they closed the airport due to a hurricane so I ended up in Charlotte two days before I was to take a bus to a workshop. The hotel felt like a home-away-from home and I was very comfortable. There was a great desk to work at, the internet was fast, the bed was comfortable and it had a nice refrigerator. Carol at the front desk made sure the shuttle found me and Patricia helped me get back to the airport. I received good Southern hospitality and I would highly recommend this hotel. I am a woman traveling solo and I felt very safe. Also, there were a few restaurants within steps, which was helpful too.
It is being over a year I don't travel, and hotels use to fix rooms on a daily basis. This time I had to request this service. Over all, is a great hotel and very friendly staff.
Clean Al, great service and food. We had a good time both times we have stayed here. We will be back.
I was pretty upset the pool was closed I specifically picked this hotel because it was close to the airport and had a pool for the kids to swim before we flew out.
Very friendly staff, good rates, shuttle to airport, and extended parking available
Very very out-dated just looks dirty everywhere. The room had like blood stains or i dont know what ot was but looked like huge puddle of bloode in many many spots. My brother was next door said same thing. The check in was nice very friendly workers but checkout was ok service. One bed had a blanket but other bed didnt.
The hotel was not what I expected from Hyatt or for the price. The hotel is old and smells like smoke. The room was smaller than expected and the layout was awkward. The WiFi didn’t work, the refrigerator was broken, the “breakfast buffet” was sparse and basically stale bagels or yogurt. The staff that was actually there was friendly but obviously they were way understaffed. Overall I would not recommend staying here.
Located within a mile (2 km) of Billy Graham Library, Hyatt Place Charlotte Airport / Billy Graham Parkway is within 2 miles (3 km) of Renaissance Park. This 127-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe.
42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include sofa beds, sitting areas, and refrigerators.
At Hyatt Place Charlotte Airport / Billy Graham Parkway, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 10 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Excellent staff
Amy, thank you for your superb rating! At Hyatt Place Charlotte Airport/Tyvola Road, we are thrilled to hear your stay experience was exceptional. We strive to provide top-notch services and it seems we met this goal during your visit. We're looking forward to welcoming you back in the future.
Thanks for the perfect rating, Regina! We can't wait to see you again soon for another amazing experience at Hyatt Place Charlotte Airport/Tyvola Road.
Joel was a pleasure to meet upon arrival. Very professional and customer service was exceptional. Also, the other front desk staff and dining room attendant were amazing as well.
Hassan, thank you for choosing Hyatt Place Charlotte Airport/Tyvola Road and for sharing your kind words. We're truly thrilled to hear that Joel made such a positive impact on your arrival experience. Our team members' professionalism and exceptional customer service are integral to our operation, and it's wonderful to learn that this was evident throughout your interactions. We look forward to welcoming you back on your next visit.
it's was very nice and clean, and the staff was nice, and service.
Thanks for the perfect rating, John!We're pleased to hear that you have fully enjoyed your stay at Hyatt Place Charlotte Airport/Tyvola Road, as we strive to create a full service experience for our guests. We can't wait to see you again soon!
We appreciate the feedback, Joseph.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.
Great stay and extremely quiet considering location to airport. Breakfast was outstanding though we were confused about the Starbucks sign without Starbucks options. Overall, great stay.
Thank you for the great rating, Bruce!The team at Hyatt Place Charlotte Airport/Tyvola Road are always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a lovely stay with us and appreciated our quiet accommodations and breakfast service! We apologize for the confusion regarding our breakfast options and we will discuss this with management in order to make this clearer in the future. We hope you plan on staying with us again soon! We'd love to share an even better experience with you.Thanks again.
I had to get out of Florida before they closed the airport due to a hurricane so I ended up in Charlotte two days before I was to take a bus to a workshop. The hotel felt like a home-away-from home and I was very comfortable. There was a great desk to work at, the internet was fast, the bed was comfortable and it had a nice refrigerator. Carol at the front desk made sure the shuttle found me and Patricia helped me get back to the airport. I received good Southern hospitality and I would highly recommend this hotel. I am a woman traveling solo and I felt very safe. Also, there were a few restaurants within steps, which was helpful too.
Thank you for the glowing review, Libby!We're delighted to hear that you had a wonderful stay at Hyatt Place Charlotte Airport/Tyvola Road. We strive to provide our guests with warm hospitality, comfortable rooms, and efficient service, so this is great to hear! We'd love to host you again in the future so we can share another excellent experience with you.We appreciate you for taking the time to leave your feedback!
It is being over a year I don't travel, and hotels use to fix rooms on a daily basis. This time I had to request this service. Over all, is a great hotel and very friendly staff.
Thank you for sharing this wonderful review with us, Manuel! We're thrilled to hear you had such an enjoyable experience at Hyatt Place Charlotte Airport/Tyvola Road! We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging. We'd love to share yet another unforgettable visit with you someday!
Thank you for the wonderful review, Kathleen!It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future!Thank you again for sharing your review and for staying at Hyatt Place Charlotte Airport/Tyvola Road. Have a wonderful day!