The elevators need to be wiped down probably wasn’t sparkling clean
Hotel was very clean and noce for our 2 day stay. Excellent service.
Polite front desk. Room bathroom was NOT clean. It was satisfactory
Very nice rooms. With the coronavirus being around some amenities were not available. Hopefully we get this under control and get everything safely open as usual.
Ants infested in the kitchen area, broken faucet, desk light didn’t work, and they’re suddenly charging for parking even though the Orbitz rate I got specifically said free parking. Bummer. I used to love this place.
Staff was great and room was spacious! Coffee maker was broken, and would’ve liked a microwave. Otherwise excellent hotel!!
Good location and great staff at check in. Room was a good size and updated
Everyone here was wonderful. The shuttle driver, John was so helpful and the angel who was there when we arrived, Katrina, took care of us like we were in her home. The room was clean and comfortable, and breakfast was delicious. We would absolutely recommend this Hyatt and would absolutely stay here again. Thank you! ♡
It’s in a nice area, not far from the airport or shopping centers. However, they charged me twice for my stay after I paid in full for it on Orbitz. It put me in a bind and I’m still trying to get it corrected. Make sure you check behind them because someone took my money when they was only supposed to pull a hold of 15.00 per night for accident fee and that was supposed to be returned. 😡
Facility just looked a little tired in the rooms. Needs some updates
Over priced for what you got. Lights outside after dark were as bright as sunshine. Hard to have drapes that could block the light. Breakfast was average. Clerk when we checked in was surrly. Acted like we were a bother to her.
The building was very dirty and very dated. I booked for myself and a visiting co-worker and was very disappointed
Couldn’t find reservation at check in. Door to room had to be forced open every time. Room itself was not clean at all. Then they charged my card after the fact for stay after paying Orbitz. Gabe the GM would not return calls. Finally got credit after calling Hyatt Corp and Orbitz. Hotel has yet to return call STAY AWAY.
Located within a mile (2 km) of Charlotte Regional Farmers Market, Hyatt Place Charlotte Airport/Tyvola Rd is within 3 miles (5 km) of Renaissance Park. This 128-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café.
All 128 accommodations afford space to spread out with a separate bedroom and sitting areas. 42-inch plasma TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include MP3 docks, sofa beds, and refrigerators.
At Hyatt Place Charlotte Airport/Tyvola Rd, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 7.50 per day, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. Additional amenities include conference space, a 24-hour business center, and express check-in.
The elevators need to be wiped down probably wasn’t sparkling clean
We thank our Guest for the very supportive review!
Hotel was very clean and noce for our 2 day stay. Excellent service.
We thank our Guest for the encouraging words. Until we meet again! Best Regards,
Thank you for your review and for choosing to stay with us. We appreciate you!
Polite front desk. Room bathroom was NOT clean. It was satisfactory
Thank you for your feedback.Rest assured, the appropriate management teams will be notified of your concerns. We'll be sure to share your positive remarks with our Front Desk Team to continue to motivate them to deliver exceptional service.
Very nice rooms. With the coronavirus being around some amenities were not available. Hopefully we get this under control and get everything safely open as usual.
Thank you so much Gt for your positive review. We share your hope that Covid is under control soon and everything can get back to normal! We hope to see you again soon.
We are delighted to see we exceeded your expectations and look forward to providing you with another wonderful stay if your travels ever bring you back to the area!
Ants infested in the kitchen area, broken faucet, desk light didn’t work, and they’re suddenly charging for parking even though the Orbitz rate I got specifically said free parking. Bummer. I used to love this place.
We appreciate your feedback. I am sorry to hear that we fell short of you expectations. Rest assured, appropriate management teams will be notified of the issues you experienced. We hope to show you our improvements and treat you to an wonderful stay next time your back in the area!
Thank you for taking the time to give your feedback, much appreciated.
Staff was great and room was spacious! Coffee maker was broken, and would’ve liked a microwave. Otherwise excellent hotel!!
Thank you for taking the time to give your feedback.
We thank our guest for the suggestion Best Regards,