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Hyatt Place Charlotte Airport / Billy Graham Parkway

Property class: 3

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Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Lobby
Bar (on property)
1 bedroom, premium bedding, desk, blackout drapes
1 bedroom, premium bedding, desk, blackout drapes
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Place, Charlotte Regional Farmers Market
    ‪17 min walk‬
  • Place, Billy Graham Library
    ‪18 min walk‬
  • Place, Renaissance Park
    ‪19 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Guest Room, Room, 2 Double Beds

1 bedroom, premium bedding, desk, blackout drapes

Guest Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(73 reviews)
  • 301 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Guest Room, Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout drapes

Guest Room, Room, 1 King Bed

9.0 out of 10
Wonderful
(89 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Specialty)

1 bedroom, premium bedding, desk, blackout drapes

Room, 1 King Bed (Specialty)

7.0 out of 10
Good
(12 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Specialty)

1 bedroom, premium bedding, desk, blackout drapes

Room, 2 Double Beds (Specialty)

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, premium bedding, desk, blackout drapes

Room, 1 King Bed, Accessible (Shower)

8.4 out of 10
Very good
(14 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(20 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Charlotte

Located within a mile (2 km) of Billy Graham Library, Hyatt Place Charlotte Airport / Billy Graham Parkway is within 2 miles (3 km) of Renaissance Park. This 127-room, 3-star hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Charlotte Regional Farmers Market - 17 min walk - 0.9 miles
  • Billy Graham Library - 18 min walk - 1.0 mile
  • Renaissance Park - 19 min walk - 1.0 mile
  • Bank of America Stadium - 9 min drive - 6.5 miles
  • Carowinds Theme Park - 12 min drive - 9.9 miles

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 8 min drive

Restaurants

  • ‪7-Eleven - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Coffey Creek Cafe - ‬3 min drive
  • ‪Panera Bread - ‬20 min walk
  • ‪Jersey Mike's Subs - ‬2 min walk

About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

At Hyatt Place Charlotte Airport / Billy Graham Parkway, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 12 per day, or you can take advantage of the free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-in.
42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include sofa beds, sitting areas, and refrigerators.
Recreational amenities at the hotel include a 24-hour fitness center.

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May 10 - May 11
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight
  • Self parking on site (USD 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 900 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Frequently asked questions

Is a free cancellation option available at Hyatt Place Charlotte Airport / Billy Graham Parkway?

Hyatt Place Charlotte Airport / Billy Graham Parkway provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Charlotte Airport / Billy Graham Parkway?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Airport / Billy Graham Parkway on May 10, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hyatt Place Charlotte Airport / Billy Graham Parkway?

Guests enjoy the hotel's location in Charlotte based on their ratings, and it's close to Bank of America Stadium, Billy Graham Library, and Charlotte Douglas Airport Overlook. You'll also find Charlotte Premium Outlets and Sullenberger Aviation Museum within a short drive.

Will I be able to park at Hyatt Place Charlotte Airport / Billy Graham Parkway?

Yes, parking is offered for USD 12 per day with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Hyatt Place Charlotte Airport / Billy Graham Parkway feature a casino on the premises?

No, Hyatt Place Charlotte Airport / Billy Graham Parkway doesn't have a casino.

Will I find an indoor pool at Hyatt Place Charlotte Airport / Billy Graham Parkway?

No, there is no indoor pool at this hotel.

Is Hyatt Place Charlotte Airport / Billy Graham Parkway a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and streaming services as well as a restaurant.

Are there hot tubs at Hyatt Place Charlotte Airport / Billy Graham Parkway?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Charlotte Airport / Billy Graham Parkway feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Charlotte Airport / Billy Graham Parkway serves free buffet breakfast each morning from its restaurant.

Will Hyatt Place Charlotte Airport / Billy Graham Parkway allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place Charlotte Airport / Billy Graham Parkway for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Hyatt Place Charlotte Airport / Billy Graham Parkway?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hyatt Place Charlotte Airport / Billy Graham Parkway?

The closest major airport to Hyatt Place Charlotte Airport / Billy Graham Parkway is Charlotte-Douglas Intl. Airport (CLT), which is 5.4 mi away (8 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 21.5 mi away (27-minute drive).

Can I book a room with a balcony at Hyatt Place Charlotte Airport / Billy Graham Parkway?

No, you won't find guestrooms with balconies at Hyatt Place Charlotte Airport / Billy Graham Parkway.

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 594 out of 1079 reviews
Rating 8 - Good. 211 out of 1079 reviews
Rating 6 - Okay. 151 out of 1079 reviews
Rating 4 - Poor. 51 out of 1079 reviews
Rating 2 - Terrible. 72 out of 1079 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Michael Waterbury

Stayed 1 night in Jan 2026

6/10 Okay

Shari

Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Stayed 2 nights in Jan 2026

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
All was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Room was clean staff was friendly.
Stayed 1 night in Jan 2026

2/10 Terrible

Brian

Disliked: Cleanliness
This was a terrible experience in attempting to stay at Hyatt Place. I originally booked my reservation around 6pm after my flight was canceled. I received my confirmation email with notes to call for shuttle pick up once I made it to baggage claim. I had my bags so to head that way and call. The first time I called made it to the automated system asking what I was calling about to better serve me. I tried to bypass the automated and wanted to speak with a representative to have the shuttle sent for pick up. It placed me on hold. I was on hold for 2 minutes before the phone call was ended, not by my doing. I called back did the same thing and the phone call was ended again while waiting on hold. I attempted to call numerous times and the line appeared to have been disconnected. So I appended to chat the property through the Expedia app. I sent 3 messages in the span of an hour with no responses. I the went to the hotels website and attempted to chat with a live representative however they were unable to send the shuttle service. They provided me with an email address to contact the property directly. I sent and email letting the property know I was at the airport waiting for shuttle pickup and I have tried to contact them multiple times with no success. A day later still no response. After all this happening I decided to not stay at this hotel. They would not response to me or even answer any calls. Very disappointing service and experience.
Stayed 1 night in Jan 2026

8/10 Good

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great proximity to restaurants, Spectrum Center, and shopping. Great rooftop bar. My only complaints was housekeeping never cleaned the room. After the third day I reported it to the front desk and the room still didn't get cleaned.
Stayed 1 night in Jan 2026

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Good breakfast, Courteous staff, close proximity to shopping and dinning.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrea, Oregonia

Stayed 1 night in Jan 2026

10/10 Excellent

Jerica

Stayed 1 night in Jan 2026

10/10 Excellent

Lashonda

Stayed 1 night in Jan 2026

10/10 Excellent

Karenda

To start with the shuttle driver was playing Christian music!
Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, amenities
The breakfast was very nice!! All of the choices one might expect.
Stayed 1 night in Jan 2026

8/10 Good

Denise

Stayed 1 night in Jan 2026

6/10 Okay

Aurora

Traveled with family and small children
Liked: Cleanliness
The room was nice. The the fact that I had to pay for parking was a bit of a not happy surprise. In certain parts of the hotel, it could probably be updated like the elevator, the floor is kind of coming up. But all around it was a nice stay. .
Stayed 1 night in Jan 2026

6/10 Okay

Marcela

Liked: Cleanliness, property conditions & facilities
Room was comfortable and staff was great. However, breakfast was not good at all. Food was overcooked and unappetizing. Definitely an area to improve on.
Stayed 1 night in Jan 2026

2/10 Terrible

Lucy

Dirty
Stayed 1 night in Jan 2026

8/10 Good

MIchael

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and the breakfast was good wish the staff were a little bit more competent took 3 tries to book the airport shuttle
Stayed 2 nights in Jan 2026

8/10 Good

Natasia

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and comfortable, the staff was amazing especially Carol.
Stayed 2 nights in Jan 2026

6/10 Okay

Eugene

Stayed 2 nights in Jan 2026

10/10 Excellent

Alycia

Stayed 2 nights in Jan 2026

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 1 night in Jan 2026

6/10 Okay

Ganesh Nagaraju

Stayed 1 night in Jan 2026

6/10 Okay

Octavius

Stayed 2 nights in Jan 2026

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