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Recent guest reviews

Easy, great restaurant, friendly. Slightly dated.

Close to the metro so it was easy to get downtown from the hotel. The pool looked like it had algae growing on the bottom so I didn’t get to use the pool.

We had no hot water from the time we checked in to the time we checked out. No one said anything until we called the front desk and were told that it was being worked on. Need 2 basic things in a hotel-hot water & a comfortable bed. They failed.

Staff was rude and didn’t offer to assist with anything we asked for. Tons of noise in the room from traffic, other people’s bathrooms, the hallway and the dysfunctional heat/a.c. that they refused to come look at. Towels were so scratchy that they literally left my skin bright red and hurt to use. Hair dryer was broken and housekeeping tipped over a very expensive gift we had on the desk, which broke.

My stay here was amazing. Check in was the fastest I have ever experienced.

Just not a present place as it seems. The complex is old and needs to be updated and cleaned.

Nice and clean. Arrived after a long day of driving. Check-in staff could not have been any nicer and friendly. Went to bar and bartender was not too friendly so we decided to not eat there. Too bad, because there was plenty of room. People skills would have made the difference.

It is a nice hotel, price is good, room is good, but you can't expect it as 5 stars hotel.

It would have been nice for the bar to be open later

Stayed overnight before catchiing a plane. Typical Marriott Courtyard which is a chain that I prefer overall.

Friendly, helpful staff. Shuttle driver courtesy and patient giving information with purchasing tickets for Lynxx train.

1 nite , Sunday night stay..large room not facing road (hotel is just off interstate exit). Was too tired to change rooms but don't get room beside the ice machines. Would stay again, got a good rate

We spent two nights while visiting a college nearby and the staff were kind, considerate and attentive. The room was clean and very comfortable. We did have a mysterious shoe appear out of nowhere after the first night's cleaning service, but I'm guessing it was missed after the prior guests left. We too left it behind. My daughter did leave her make-up bag behind, but oh well. On the whole, with the price we paid and the location, I would highly recommend staying here.

Not only is this hotel beautiful and close to the city, the staff all went out of their way to make sure we were happy. There was a slight miscommunication on our end with the number of people we had in our room, and when we realized we needed more space, they bumped us up to the next level right away, no questions asked. This was a great price for the value of this hotel. The outside sitting area, pool and cafe are all gorgeous.

The elevator was dirty, but the room itself was fairly clean. The entrance/exit to the hotel was tricky at times with the traffic, but the hotel was in a great location to get around the city. The staff was very friendly as well.

Ok for a business trip not for a vacation. The location is not great, too far from Center City.

hotel very convenient for our meeting; staff very courteous. will definitely stay again when back in Charlotte

This hotel was so nice I booked a second night. We were able to take the hotel shuttle to the Billy Graham library. They had a Bristo that was very convenient with Starbucks. My husband noticed the shower curtain liner had a little mildew and told the front desk. It was immediately changed for us. The staff were courteous and helpful. I would definitely stay here again.

The facility was excellent and the staff went above and beyond to meet our needs. I would recommend it and would be happy to stay there again.

W Woodlawn Rd Charlotte NC

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Courtyard by Marriott Charlotte Airport/Billy Graham Parkway places you within 2 miles (3 km) of Billy Graham Library and Charlotte Regional Farmers Market. This 3-star hotel has 175 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

All of Courtyard by Marriott Charlotte Airport/Billy Graham Parkway's 175 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Desks are also included.


Property features

Guests of Courtyard by Marriott Charlotte Airport/Billy Graham Parkway have access to an outdoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Room, 1 King Bed, Ground Floor

King 1 | Sleeps 2

Guest reviews for Courtyard by Marriott Charlotte Airport/Billy Graham Parkway

Everyone (9) Business (4) Couples (4) Family (3) Friends (1)
4
Everyone

By on Dec 5, 2018

4
Everyone

Easy, great restaurant, friendly. Slightly dated.

By , from Michigan on Oct 14, 2018

4
Everyone

Close to the metro so it was easy to get downtown from the hotel. The pool looked like it had algae growing on the bottom so I didn’t get to use the pool.

By on Sep 9, 2018

1
Everyone

We had no hot water from the time we checked in to the time we checked out. No one said anything until we called the front desk and were told that it was being worked on. Need 2 basic things in a hotel-hot water & a comfortable bed. They failed.

By on Aug 20, 2018

2

would not recommend

Everyone

Staff was rude and didn’t offer to assist with anything we asked for. Tons of noise in the room from traffic, other people’s bathrooms, the hallway and the dysfunctional heat/a.c. that they refused to come look at. Towels were so scratchy that they literally left my skin bright red and hurt to use. Hair dryer was broken and housekeeping tipped over a very expensive gift we had on the desk, which broke.

By , from Wisconsin on Dec 18, 2017

5

close to the airport.

Everyone

My stay here was amazing. Check in was the fastest I have ever experienced.

By , from North Carolina on Sep 17, 2017

2

room and hotel need updated it has a older smell a

Everyone

Just not a present place as it seems. The complex is old and needs to be updated and cleaned.

By , from nc on Jul 2, 2017

3
Everyone

Nice and clean. Arrived after a long day of driving. Check-in staff could not have been any nicer and friendly. Went to bar and bartender was not too friendly so we decided to not eat there. Too bad, because there was plenty of room. People skills would have made the difference.

By on Jun 29, 2017

4

good price for this hotel.

Everyone

It is a nice hotel, price is good, room is good, but you can't expect it as 5 stars hotel.

By on Nov 26, 2016

5

good football trip

Couples

It would have been nice for the bar to be open later

By on Oct 28, 2015

Courtyard by Marriott Charlotte Airport/Billy Graham Parkway

321 W Woodlawn Rd, Charlotte, NC 28217
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