The Ballantyne, A Luxury Collection Hotel, Charlotte

Choose dates to view prices

Where to?

Dates

May 2026

June 2026

Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Luxury

9.2

Wonderful

Refined sanctuary in Ballantyne

Immaculate grounds surround this sophisticated Charlotte retreat, where attentive staff anticipate every need. The spa offers heavenly treatments while pools provide relaxation. From the elegant restaurant to Stream Park access, every detail creates a luxurious yet welcoming atmosphere.

Popular amenities

Hot tub
Free WiFi
Air conditioning

Explore the area

10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277

Place, The Amp Ballantyne
‪6 min walk‬
Place, Ballantyne's Backyard
‪6 min walk‬
Place, Ballantyne Country Club
‪16 min walk‬
Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
‪21 min drive‬

Room options

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed

Exceptional

355 sq ft
Sleeps 2
1 King Bed
Free WiFi

Deluxe Room, 2 Queen Beds

Exceptional

355 sq ft
Sleeps 4
2 Queen Beds
Free WiFi

Deluxe Room, 1 King Bed, Balcony

Exceptional

356 sq ft
Sleeps 2
1 King Bed
Free WiFi

Deluxe Room, 2 Queen Beds, Balcony

Wonderful

356 sq ft
Sleeps 4
2 Queen Beds
Free WiFi

Junior Suite, 1 King Bed

398 sq ft
Sleeps 2
1 King Bed
Free WiFi

Grand Room, 1 King Bed, Park View

Exceptional

Park view
355 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Grand Room, 2 Queen Beds, Park View

Exceptional

Park view
355 sq ft
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Grand Room, 2 Queen Beds, Balcony, Park View

Excellent

Park view
355 sq ft
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

55-inch LED TV with cable channels, TV, Netflix

Executive Suite, 1 King Bed, Balcony, Park View

Wonderful

Park view
797 sq ft
Sleeps 2
1 King Bed
Free WiFi

Presidential Suite, 1 King Bed, Balcony, Park View

Exceptional

Park view
1195 sq ft
Sleeps 2
1 King Bed
Free WiFi

Cottage, 4 Bedrooms, Balcony

3671 sq ft
Sleeps 8
4 Double Beds
Free WiFi

Grand Room, 1 King Bed, Balcony, Park View

Exceptional

Park view
356 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Exceptional

355 sq ft
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

Park view
355 sq ft
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Deluxe Room, 2 Queen Beds (Hearing Accessible)

355 sq ft
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

Park view
355 sq ft
1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

Park view
355 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Grand Room, 1 King Bed, Park View (Hearing Accessible)

Park view
354 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

Park view
797 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

Exceptional

Park view
355 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Exceptional

354 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Deluxe Room, 1 King Bed (Hearing Accessible)

355 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

355 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

About the neighborhood

Charlotte

Located in Ballantyne within a short stroll of The Amp Ballantyne, The Ballantyne, A Luxury Collection Hotel, Charlotte is within a 15-minute drive of SouthPark Mall. This 244-room, 5-star hotel has 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

The Amp Ballantyne - 6 min walk - 0.3 miles
Ballantyne's Backyard - 6 min walk - 0.4 miles
Reclining Bulls Statue - 14 min walk - 0.8 miles
Ballantyne Country Club - 16 min walk - 0.9 miles
Carowinds Theme Park - 10 min drive - 11.6 miles

Getting around

I-485 - South Blvd Station - 6 min drive
Charlotte Station - 22 min drive
Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

‪Circle K - ‬9 min walk
‪Sabor Latin Street Grill - ‬8 min walk
‪Fly Kid Fly - ‬4 min walk
‪Starbucks - ‬6 min walk
‪Summit Coffee - ‬9 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

The Ballantyne, A Luxury Collection Hotel, Charlotte features a full-service spa, an indoor pool, and a 24-hour gym. Parking is available for USD 20 per night (USD 30 per night for valet parking), and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.

55-inch LED TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries, and pillowtop beds with Frette Italian sheets ensure a restful night. Minibars, free newspapers, and free local calls are also standard. Housekeeping is available on request.

A 24-hour health club and complimentary bicycles are featured at the hotel. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

$143 nightly

May 10 - May 11

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Free area shuttle up to 1 mi
Free RV/bus/truck parking on site
Uncovered self parking on site (USD 20 per night; includes in/out privileges)
Uncovered valet parking on site (USD 30 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 14 to 40 for adults and USD 6 to 15 for children
2 restaurants
3 bars/lounges
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas

Restaurants on site

Gallery Restaurant
Outdoor Pool Bar
The Ryal

Things to do

24-hour health club
Free bicycle rentals
Full-service spa
Games
Hot tub
Indoor pool
Piano
Playground
Sauna
Seasonal outdoor pool
Shopping
Steam room
TV in common areas

Family friendly

Children's games
Free area shuttle
In-room crib
Indoor pool
Playground
Pool gate
Rollaway/extra bed (surcharge)
Seasonal outdoor pool

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

29 meeting rooms
Computer station
Conference center (6,230 square feet of space)
Coworking space

Outdoors

Garden
Outdoor furniture
Picnic area
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

18 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
14 accessible parking spaces
Area rugs in public areas
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator (41 inch wide door)
Handrails in stairways (36 inches high)
Hardwood flooring in public areas
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Magnifying mirror
Pool hoist on site
Smooth flooring in public areas
Stair-free path to entrance
Thin carpet in public areas
Tile flooring in public areas
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (42 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways

3 buildings
7 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 2001
Comprehensive recycling policy
Double-glazed windows
Fireplace in lobby
No plastic coffee stirrers
Reception hall
Smoking not allowed
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free crib
Frette Italian sheets
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

55-inch LED TV with premium cable channels
First-run movies
Netflix
Pay movies
Streaming services

Food and drink

24-hour room service
Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Office
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Service animals exempt from fees

Children and extra beds

Up to 2 kids 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 57.62 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for continental breakfast: approximately USD 14 to 40 for adults, and USD 6 to 15 for children
Uncovered self parking fee: USD 20 per night (in/out privileges)
Uncovered valet parking fee: USD 30 per night (in/out privileges)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 57.62 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in: 4:00 PM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

The seasonal pool is open from April to October.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Luxury Collection

Ballantyne Luxury Collection Charlotte

Ballantyne Luxury Collection Hotel

Ballantyne Luxury Collection Hotel Charlotte

The Ballantyne Hotel Charlotte

Ballantine Resort Charlotte

Ballantyne Hotel Charlotte

The Ballantyne A Luxury Collection Hotel

The Ballantyne a Luxury Collection Hotel Charlotte

The Ballantyne A Luxury Collection Hotel Charlotte

The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel

The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

Are free cancellation options available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

The Ballantyne, A Luxury Collection Hotel, Charlotte provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ballantyne, A Luxury Collection Hotel, Charlotte?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at The Ballantyne, A Luxury Collection Hotel, Charlotte on May 25, 2026 start from $300, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Ballantyne, A Luxury Collection Hotel, Charlotte?

This hotel is situated in Ballantyne within a short 8-minute walk of The Amp Ballantyne. You'll also find CSA OrthoCarolina Sportsplex and Carolina Place within a short drive.

Will I be able to park at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, valet parking is offered for USD 30 per night with in/out privileges and self parking is available for USD 20 per night with in/out privileges. Free RV/bus/truck parking, wheelchair-accessible van parking, and bicycle parkingare also available.

Is there a spa at The Ballantyne, A Luxury Collection Hotel, Charlotte?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, detox wraps, and couples treatments.

Are there luxury amenities available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, guests can indulge in luxuries such as an indoor pool, a garden-view restaurant, and a poolside bar at this hotel.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte feature a casino?

No, The Ballantyne, A Luxury Collection Hotel, Charlotte doesn't have a casino.

Is there an indoor pool at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool is normally open from April until October.

Is The Ballantyne, A Luxury Collection Hotel, Charlotte good for couples?

There are many amenities for couples at this hotel, including an al fresco restaurant and an indoor pool plus some guestrooms feature a fireplace.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a hot tub?

No, but this hotel does have a steam room.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte feature a restaurant that includes a breakfast menu?

Yes, The Ballantyne, A Luxury Collection Hotel, Charlotte has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte allow pets to stay free of charge?

No, pets aren't allowed at The Ballantyne, A Luxury Collection Hotel, Charlotte though service animals are welcome.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to The Ballantyne, A Luxury Collection Hotel, Charlotte?

The closest major airport to The Ballantyne, A Luxury Collection Hotel, Charlotte is Charlotte-Douglas Intl. Airport (CLT), which is 19.2 mi away (21 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is around 24 mi away.

Can I book a room with a balcony at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy golf course and park views.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte host weddings?

If wedding bells are in your future, take advantage of the wedding venue at The Ballantyne, A Luxury Collection Hotel, Charlotte.

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10 Excellent

dominick

Jan 30, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great place

Stayed 1 night in Jan 2026

10/10 Excellent

Glacier

Traveled with partner

Jan 20, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff and cleanliness

Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Traveled with family

Jan 19, 2026

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room air was very comfortable and we had a wonderful nights’ sleep. Impeccably clean room. Love the coziness of the bathroom.

Stayed 1 night in Jan 2026

8/10 Good

Angela

Jan 6, 2026

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were very nice. Spa services were great. Comfortable place to stay. Welcoming lobby area.

Stayed 1 night in Jan 2026

10/10 Excellent

Walter

Jan 6, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was fantastic and the staff were excellent. Will definitely come back for any special occasions.

Stayed 1 night in Dec 2025

8/10 Good

carol

Jan 1, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Always a wonderful place to stay. So glad they put in a second hot tub. Wonderful staff at the motel and always in the spa. Best Christmas ever

Stayed 2 nights in Dec 2025

10/10 Excellent

Carmen

Dec 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The gentleman who brought in our luggage and the women behind the desk were welcoming and very helpful. Great staff. Would have Liked seating in the lobby during gingerbread tea.

Stayed 3 nights in Dec 2025

8/10 Good

Elizabeth

Dec 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bed was super comfy Room service delicious

Stayed 1 night in Dec 2025

4/10 Poor

NDUKA DUKE

Dec 26, 2025

No water ior coffee pot in the room

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Dec 21, 2025

Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Dec 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Dec 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2025

10/10 Excellent

Mario

Nov 30, 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Nov 30, 2025

Liked: Cleanliness, property conditions & facilities

This hotel is always amazing I find it so welcoming and relaxing.

Stayed 2 nights in Nov 2025

10/10 Excellent

Ashlea

Nov 29, 2025

Stayed 4 nights in Nov 2025

10/10 Excellent

Ryan

Business traveler, Traveled with family

Nov 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2025

10/10 Excellent

Antoine R

Nov 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great scenery and a relaxing environment. Wonderful retreat!

Stayed 1 night in Nov 2025

8/10 Good

Peter, Chapel Hill

Nov 17, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Traveled with family

Nov 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I will admit I had some reservations due to the price per hotel room, but the staff's professional nature and quick responses were exceptional. The decor and luxuriousness definitely made me feel like a VIP. I would certainly stay here again- especially for the quality of the bed and the shower!

Stayed 1 night in Oct 2025

10/10 Excellent

Jesica

Nov 9, 2025

Stayed 2 nights in Nov 2025

6/10 Okay

Joel

Traveled with family and small children

Nov 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The place is beautiful, but upon check-in, we were greeted with a massive (shouting loud) wedding cocktail party which completely overwhelmed the bar and the entire lobby, including the check-in desk. We had to yell at eachother to complete the check-in. Worse, the bar was "closed for a private event." Real lame when you're excited for an evening drink and there's no alternate. We used the pool and it was nice. I was happy to hear they had 24hr room service, but that was a bit of a joke. It took over an hour to show up, and when it did, the "fruit plate" was a few pieces of melon and like grapes or something. That and a pretty good charcuterie plate was $100 for the food only. That it took an hour was icing on the cake. In the morning we were short on time, so we opted for the coffee bar, which had grab and go snacks and hot breakfast sandwiches to order. We grabbed a variety of things which were fine, and ordered one of the sandwiches. I went to cut it in half, which was impossible. I had to bring it back to the cashier, which could only phone the manager. The manager was nice and explained the sandwich had been made wrong which is why the bread was like plywood. She remade the sandwich as best as could be done, but even then it was gas station quality at best, only 3x the price. I'm all in on paying all the money for a quality experience, but in only 12 hours, the amount of corner-cutting was very disappointing.

Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Nov 5, 2025

Liked: Cleanliness, staff & service, amenities

Clean and comfortable room. Quality room service. Good food.

Stayed 2 nights in Oct 2025

10/10 Excellent

Essence

Traveled with family and small children

Oct 29, 2025

Liked: Amenities

Great service. Extremely clean.

Stayed 2 nights in Oct 2025

10/10 Excellent

Wudeneh

Oct 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great stay

Stayed 3 nights in Oct 2025

10/10 Excellent

Wai

Oct 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2025

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The Ballantyne, A Luxury Collection Hotel, Charlotte

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Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

Wonderful

Refined sanctuary in Ballantyne

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Grand Room, 1 King Bed, Park View

Grand Room, 1 King Bed, Park View

View all photos for Grand Room, 2 Queen Beds, Park View

Grand Room, 2 Queen Beds, Park View

View all photos for Grand Room, 2 Queen Beds, Balcony, Park View

Grand Room, 2 Queen Beds, Balcony, Park View

View all photos for Executive Suite, 1 King Bed, Balcony, Park View

Executive Suite, 1 King Bed, Balcony, Park View

View all photos for Presidential Suite, 1 King Bed, Balcony, Park View

Presidential Suite, 1 King Bed, Balcony, Park View

View all photos for Cottage, 4 Bedrooms, Balcony

Cottage, 4 Bedrooms, Balcony

View all photos for Grand Room, 1 King Bed, Balcony, Park View

Grand Room, 1 King Bed, Balcony, Park View

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

Deluxe Room, 2 Queen Beds (Hearing Accessible)

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

View all photos for Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

View all photos for Grand Room, 1 King Bed, Park View (Hearing Accessible)

Grand Room, 1 King Bed, Park View (Hearing Accessible)

View all photos for Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

View all photos for Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Deluxe Room, 1 King Bed (Hearing Accessible)

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

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About the neighborhood

Charlotte

What's nearby

Getting around

Restaurants

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

Similar properties

AC Hotel Charlotte Ballantyne

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities