The Ballantyne, A Luxury Collection Hotel, Charlotte in Charlotte

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Luxury hotel with 2 indoor pools and a full-service spa

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Where to?

Dates

May 2025

June 2025

2 indoor pools, seasonal outdoor pool, cabanas (surcharge)

Cottage, 4 Bedrooms, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Couples treatment rooms, sauna, hot tub, steam room, body treatments

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Room service

Explore the area

10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277

The Amp Ballantyne
‪8 min walk‬
SouthPark Mall
‪14 min drive‬
Carowinds Theme Park
‪18 min drive‬
Charlotte, NC (CLT-Charlotte-Douglas Intl.)
‪21 min drive‬

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Room options

Deluxe Room, 1 King Bed, Balcony

355.8 sq ft
Sleeps 2
1 King Bed

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds

355 sq ft
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed

355 sq ft
Sleeps 2
1 King Bed

Grand Room, 2 Queen Beds, Park View

355 sq ft
Park view
Sleeps 4
2 Queen Beds

Grand Room, 1 King Bed, Park View

355 sq ft
Park view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed

398 sq ft
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Balcony

355.8 sq ft
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

355 sq ft
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds (Hearing Accessible)

355 sq ft
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

355 sq ft
Sleeps 2
1 King Bed

Grand Room, 1 King Bed, Balcony, Park View

355.8 sq ft
Park view
Sleeps 2
1 King Bed

Presidential Suite, 1 King Bed, Balcony, Park View

1195 sq ft
Park view
Sleeps 2
1 King Bed

55-inch LED TV with cable channels, TV, Netflix

Executive Suite, 1 King Bed, Balcony, Park View

796.5 sq ft
Park view
Sleeps 2
1 King Bed

Grand Room, 2 Queen Beds, Balcony, Park View

355 sq ft
Park view
Sleeps 4
2 Queen Beds

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

355.2 sq ft
Park view
Sleeps 4
2 Queen Beds

Cottage, 4 Bedrooms, Balcony

3671 sq ft
Sleeps 8
4 Double Beds

Deluxe Room, 1 King Bed (Hearing Accessible)

355 sq ft
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

354 sq ft
Sleeps 2
1 King Bed

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

355 sq ft
Park view
Sleeps 2
1 King Bed

Executive Suite, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

797 sq ft
Park view
Sleeps 2
1 King Bed

Grand Room, 1 King Bed, Park View (Hearing Accessible)

354 sq ft
Park view
Sleeps 2
1 King Bed

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

355 sq ft
Park view
Sleeps 2
1 King Bed

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

355 sq ft
Park view
Sleeps 4
2 Queen Beds

About the neighborhood

Charlotte

Located in Ballantyne within a short stroll of The Amp Ballantyne, The Ballantyne, A Luxury Collection Hotel, Charlotte is within a 15-minute drive of SouthPark Mall. This 244-room, 5-star hotel has 2 indoor pools along with a full-service spa and a restaurant.

What's nearby

The Amp Ballantyne - 8 min walk - 0.5 miles
Carolina Place - 7 min drive - 4.6 miles
Quail Hollow Club - 10 min drive - 6.1 miles
SouthPark Mall - 14 min drive - 8.3 miles
Carowinds Theme Park - 18 min drive - 9.5 miles

Getting around

I-485 - South Blvd Station - 6 min drive
Charlotte Station - 22 min drive
Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

‪Starbucks - ‬6 min walk
‪Bad Daddy's - ‬4 min walk
‪Libretto's Pizzeria - ‬2 min walk
‪Panera Bread - ‬8 min walk
‪Duckworth's Grill & Taphouse Ballantyne - ‬8 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

Luxury hotel with 2 indoor pools and a full-service spa

Guests of The Ballantyne, A Luxury Collection Hotel, Charlotte have access to a full-service spa, 2 indoor pools, and a 24-hour gym. Free valet and self parking are available, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.

55-inch LED TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries, and pillowtop beds with Frette Italian sheets ensure a restful night. Minibars, free newspapers, and free local calls are also standard. Housekeeping is available on request.

A 24-hour health club and complimentary bicycles are featured at the hotel. 2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Pool
Spa
Free WiFi
Restaurant

$262 nightly

May 25 - May 26

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Free area shuttle up to 1 mi
Free self parking on site
Free valet parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 14 to 40 for adults and USD 6 to 15 for children
3 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Gallery Restaurant
Outdoor Pool Bar
The Ryal

Things to do

2 indoor pools
24-hour health club
Art gallery
Free bicycle rentals
Full-service spa
Games
Hot tub
Piano
Playground
Sauna
Seasonal outdoor pool
Shopping
Steam room
TV in common areas

Family friendly

2 indoor pools
Children's games
Free area shuttle
Grocery/convenience store
In-room crib
Playground
Pool gate
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Grocery/convenience store
Hair salon
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

29 meeting rooms
Computer station
Conference center (6,230 square feet of space)
Coworking space

Outdoors

Garden
Outdoor furniture
Picnic area
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

18 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
14 accessible parking spaces
Area rugs in public areas
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator (41 inch wide door)
Handrails in stairways (36 inches high)
Hardwood flooring in public areas
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Magnifying mirror
Pool hoist on site
Smooth flooring in public areas
Stair-free path to entrance
Thin carpet in public areas
Tile flooring in public areas
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (42 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways

3 buildings
7 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 2001
Comprehensive recycling policy
Double-glazed windows
Fireplace in lobby
No plastic coffee stirrers
Reception hall
Rooftop garden
Smoke-free property
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free crib
Frette Italian sheets
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

55-inch LED TV with premium cable channels
First-run movies
Netflix
Pay movies
Streaming services

Food and drink

24-hour room service
Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Office
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Service animals exempt from fees

Children and extra beds

Up to 2 kids 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for continental breakfast: approximately USD 14 to 40 for adults, and USD 6 to 15 for children
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in: 4:00 PM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
Onsite safety features include a smoke detector and window guards.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

The seasonal pool is open from April to October.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Luxury Collection

Ballantyne Luxury Collection Charlotte

Ballantyne Luxury Collection Hotel

Ballantyne Luxury Collection Hotel Charlotte

The Ballantyne Hotel Charlotte

Ballantine Resort Charlotte

Ballantyne Hotel Charlotte

The Ballantyne A Luxury Collection Hotel

The Ballantyne a Luxury Collection Hotel Charlotte

The Ballantyne A Luxury Collection Hotel Charlotte

The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel

The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

Are free cancellation options available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

The Ballantyne, A Luxury Collection Hotel, Charlotte provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ballantyne, A Luxury Collection Hotel, Charlotte?

As of May 12, 2025, prices found for a 1-night stay for 2 adults at The Ballantyne, A Luxury Collection Hotel, Charlotte on May 22, 2025 start from $303.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Ballantyne, A Luxury Collection Hotel, Charlotte?

This hotel is situated in Ballantyne within a short 8-minute walk of The Amp Ballantyne. You'll also find CSA OrthoCarolina Sportsplex and Carolina Place within a short drive.

Will I be able to park at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and bicycle parking are also available.

Is there a spa at The Ballantyne, A Luxury Collection Hotel, Charlotte?

There is a full-service spa available for guests to enjoy and services include sports massages, prenatal massages, reflexology, and body wraps.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte feature a casino?

No, The Ballantyne, A Luxury Collection Hotel, Charlotte doesn't have a casino.

Is there an indoor pool at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, this hotel has 2 indoor pools as well as an outdoor pool and a hot tub. The seasonal pool is normally open from April until October.

Is The Ballantyne, A Luxury Collection Hotel, Charlotte good for couples?

There are many amenities for couples at this hotel, including 2 indoor pools and a poolside bar plus some guestrooms feature fireplaces.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte feature a restaurant that includes a breakfast menu?

Yes, The Ballantyne, A Luxury Collection Hotel, Charlotte serves continental breakfast for a surcharge each morning at Gallery Restaurant.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte allow pets to stay free of charge?

No, pets aren't allowed at The Ballantyne, A Luxury Collection Hotel, Charlotte though service animals are welcome.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Ballantyne, A Luxury Collection Hotel, Charlotte?

The closest major airport to The Ballantyne, A Luxury Collection Hotel, Charlotte is Charlotte-Douglas Intl. Airport (CLT), which is 19.2 mi away (21 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is around 24 mi away.

Can I book a room with a balcony at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or golf course views.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte host weddings?

If wedding bells are in your future, take advantage of the wedding venue at The Ballantyne, A Luxury Collection Hotel, Charlotte.

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Karen

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel

Stayed 1 night in Apr 2025

10/10 Excellent

emilie

Traveled with partner

Feb 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is excellent! They gave us a complimentary dessert straight to our room for my boyfriend’s birthday! Definitely coming back for few more days in this hotel. 5 stars ⭐️

Stayed 1 night in Feb 2025

8/10 Good

stacey

Feb 9, 2025

Stayed 1 night in Feb 2025

8/10 Good

Muni Venkata J

Feb 9, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Tara

Business traveler, Traveled with family

Feb 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Over all great

Stayed 2 nights in Feb 2025

10/10 Excellent

Elias

Feb 8, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Candice Waters

Traveled with partner

Feb 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really loved how close eateries were to the hotel. A very active area.

Stayed 1 night in Feb 2025

8/10 Good

tyler

Jan 30, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Jan 28, 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

Coles

Jan 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property. The staff are very friendly and helpful

Stayed 1 night in Jan 2025

10/10 Excellent

Clarrissa

Jan 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Farah

Traveled with family

Jan 23, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Jan 2025

10/10 Excellent

Keith

Traveled with partner

Jan 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An amazing hotel! Very clean with very kind staff! Can't wait to return!

Stayed 1 night in Jan 2025

10/10 Excellent

Michelle, Kiawah Island

Jan 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family

Jan 19, 2025

Liked: Cleanliness, staff & service, room comfort

Lots of places to walk to, playground for kids up to age 10 or so. However, we were horribly disappointed that this was a NYE stay and the kids didn’t get to use the pool because it was out. Not anyone’s fault exactly but I chose this hotel from their pool photos for a fun night out. Instead we just watched tv all night because what else was there to do with small kids at a hotel.

Stayed 1 night in Dec 2024

10/10 Excellent

dominick

Jan 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Joseph

Jan 19, 2025

Liked: Cleanliness, staff & service

Smoke and Mirrors!

Very stately and impressive from outside with great area in rear of building I would say geared towards kids and families. The shopping and restaurants you overlook is very inviting and fun! But, the drawn backs is the very cold temperatures while we where there due to construction under bar and restaurant. I mean freezing!! Lobby very small in fact the whole first floor is very chopped up not “Grand” at all the stairs you see in the pictures are down the hall very weird! Whatever! The most upsetting to us is ALL hidden fees!!! 29% wow!! The SPA considered world class as I was told was nothing more than average again 24%fee plus 5% service fee to the hotel and still a place for additional tip! Guests be aware. I won’t even talk about the restaurant!

Stayed 2 nights in Dec 2024

10/10 Excellent

Tylor

Traveled with partner

Jan 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just an overall great experience!

Stayed 1 night in Jan 2025

10/10 Excellent

jamie

Jan 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Loved it

Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with family

Jan 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay. Wish they had a microwave and a coffee maker or a Kaurig in the rooms. Food was excellent! My wife and I wish we could take that bed home with us. Slept like babies.

Stayed 2 nights in Jan 2025

10/10 Excellent

Ernest

Jan 12, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Tasha Regina

Jan 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had been wanting to stay at The Ballantyne Hotel for months, and when I finally got the chance, it exceeded my expectations in every way. From the moment I arrived, the atmosphere radiated classic sophistication. While the hotel is a 4-star property, the service is undoubtedly 5-star. Check-in was seamless, and I was impressed by the thoughtful touch of having staff check in to see if I needed any extras like towels, washcloths, water, or other essentials throughout my stay. My room was incredibly spacious, featuring a sitting area and a large desk that doubled as a great spot for work and dining. I appreciated the option to request a refrigerator, and I noticed other guests had microwaves, which adds a nice level of convenience. In the lobby, coffee and tea are available every morning from 6 a.m. to 11 a.m., which is a great perk for early risers. My balcony overlooked the serene Stream Park, a beautiful space easily accessible from the lower level of the hotel or by a short walk outside. The location is also fantastic. A quick 5-minute walk took me to The Bowl at Ballantyne, where I found plenty of dining and drinking options. Additionally, the hotel is only 20 minutes from the airport and close to shopping malls, parks, and other attractions. Amenities like the pool, gym, and spa make The Ballantyne ideal for both locals looking for a relaxing staycation and out-of-town visitors like myself. Hotel delivers an

Stayed 7 nights in Dec 2024