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Recent guest reviews

Nice facility.

Very nice

This property is well appointed and is downright stunning in its decor and appointments; however, IMHO this property is still in a startup mode. For this stay the service and amenities were a bit lacking. While front desk personnel were friendly, they were deficient in their duties and problem solving. During my two nights stay my key card glitched three times and new keys were reissued each time as the solution. One time was forgivable, but two additional times? This was a major inconvenience since a working key card was required to access the lobby elevators up to the room. A major shortcoming was the overall lack of on-premises staff. There was no breakfast room service since the on-premises restaurant kitchen was only open for lunch service and dinner service. The only breakfast service conveniently available was the Starbucks off the lobby. Otherwise, the guest was left on their own without any nearby alternatives or suggestions from the hotel staff. While the staffing issue is a complex problem to solve, property management did not brainstorm sufficient contingency plans to overcome the properties shortcomings. Would I stay at this property again? Yes, if I was assured that all the issues were solved.

Me and my fiancé had been out visiting friends one evening and as I was getting out of the vehicle I was approached by a homeless man and it scared her because security was out there and didn’t do anything about it

Beautiful property

Very beautiful Hotel. I love the paintings all around the hotel and the little details. Very clean as well you can tell it’s a brand new hotel.

Beautiful property. Awesome management and security.

The art work and general décor was exceptional . Valet service and restaurants ( MICO and Bruho ) were superb . The front desk staff were nice and pleasant but even basic information about what to expect at the property would have been helpful. Housekeeping was nonexistent. Not withstanding COVID 19 restrictions three (3 ) calls to get hand towels, running out of toilet tissue , and running out of water for the room on the 3 rd day was ridiculous. One would expect better from a room that usually runs $ 400 per day.

Outstanding decor. Great covid precautions. Friendly service.

La salida a las 11 am me parece muy temprana y tuve problemas con la caja de seguridad en la habitacion que no abrio.

W Trade St Charlotte NC

Hotel highlights

  • Walking distance to EpiCentre and Spectrum Center
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Charlotte Center City, Grand Bohemian Hotel Charlotte, Autograph Collection is within a 5-minute walk of EpiCentre and within 15 minutes of other popular attractions like Spectrum Center. This 254-room, 4-star hotel has a restaurant, a full-service spa, and a gym.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe.


Rooms

Guests can expect WiFi, wired Internet, and TVs with cable channels and pay movies. Bathrooms offer hair dryers, free toiletries, and bathrobes. Refrigerators, minibars, and coffee makers are other standard amenities.


Property features

Guests staying at Grand Bohemian Hotel Charlotte, Autograph Collection enjoy access to a full-service spa, a gym, and a rooftop terrace. Valet parking is available for USD 38 per day. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a garden, and a gift shop.

Room options

Suite, 1 Bedroom, Non Smoking, City View

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Terrace, View

1 King Bed | Sleeps 3

Guest reviews for Grand Bohemian Hotel Charlotte, Autograph Collection

Everyone (5) Couples (4) Family (2)
4
Friends

Nice facility.

By on Jul 2, 2022

Review comment responded on Jul 5, 2022

Thank you for this review, Robert!

5
Partner Couples

Very nice

By on Jun 29, 2022

Review comment responded on Jun 29, 2022

Hello Edward, Thank you for this fantastic review! We are delighted to hear that you had a pleasant experience while on property with us. We trust your time with us was filled with enough inspiration to last a lifetime and we cannot wait for another opportunity to welcome you back again. We hope to see you soon!

5
Everyone

By , from Carthage on Jan 24, 2022

2
Partner Couples

This property is well appointed and is downright stunning in its decor and appointments; however, IMHO this property is still in a startup mode. For this stay the service and amenities were a bit lacking. While front desk personnel were friendly, they were deficient in their duties and problem solving. During my two nights stay my key card glitched three times and new keys were reissued each time as the solution. One time was forgivable, but two additional times? This was a major inconvenience since a working key card was required to access the lobby elevators up to the room. A major shortcoming was the overall lack of on-premises staff. There was no breakfast room service since the on-premises restaurant kitchen was only open for lunch service and dinner service. The only breakfast service conveniently available was the Starbucks off the lobby. Otherwise, the guest was left on their own without any nearby alternatives or suggestions from the hotel staff. While the staffing issue is a complex problem to solve, property management did not brainstorm sufficient contingency plans to overcome the properties shortcomings. Would I stay at this property again? Yes, if I was assured that all the issues were solved.

By on Jan 4, 2022

Review comment responded on Jan 11, 2022

Dear Christopher, Thank you for taking the time to provide us with your feedback regarding your stay with us. Please know this is not the standard we like to set here at the Grand Bohemian and this review has been communicated with our entire team. We appreciate any and all feedback as it only helps us improve the guest experience. We would be honored if you would give us another opportunity to show you the true bohemian way. Until then, should you wish to address this further please do not hesitate in contacting me personally.

5
Family

Me and my fiancé had been out visiting friends one evening and as I was getting out of the vehicle I was approached by a homeless man and it scared her because security was out there and didn’t do anything about it

By on Dec 31, 2021

Review comment responded on Jan 6, 2022

Thank you for providing us with your feedback. We are delighted to hear about your experience with us and look forward to the opportunity to welcome you back again soon.

5
Everyone

Beautiful property

By on Dec 27, 2021

Review comment responded on Jan 6, 2022

Dear John, Thank you for providing us with your feedback. We are delighted to hear about your experience with us and look forward to the opportunity to welcome you back again soon.

5
Everyone

By on Sep 2, 2021

5
Everyone

Very beautiful Hotel. I love the paintings all around the hotel and the little details. Very clean as well you can tell it’s a brand new hotel.

By on Aug 25, 2021

Review comment responded on Aug 27, 2021

Dear Latasha, Wonderful review! Thank you for taking the time to leave this feedback. We are delighted to hear you enjoyed your time with us here at the Grand Bohemian. We look forward to the opportunity to welcome you back again soon.

5
Friends

Beautiful property. Awesome management and security.

By on Jan 19, 2021

Review comment responded on Jan 19, 2021

Thanks for staying with us. We appreciate your feedback!

4
Partner Couples Family

The art work and general décor was exceptional . Valet service and restaurants ( MICO and Bruho ) were superb . The front desk staff were nice and pleasant but even basic information about what to expect at the property would have been helpful. Housekeeping was nonexistent. Not withstanding COVID 19 restrictions three (3 ) calls to get hand towels, running out of toilet tissue , and running out of water for the room on the 3 rd day was ridiculous. One would expect better from a room that usually runs $ 400 per day.

By on Jan 5, 2021

Review comment responded on Jan 11, 2021

Dear Anonymous, Thank you for this honest feedback. We are incredibly sorry your experience with us was not 100% satisfactory, as it should be! Please know that we have put into action a plan to improve our cleaning standards and communication. We would be honored with another chance to change your mind and show you the true Grand Bohemian way!

Grand Bohemian Hotel Charlotte, Autograph Collection

201 W Trade St, Charlotte, NC 28202
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