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Recent guest reviews

Was pretty bummed out that even during covid the gym and pool was open but not the jacuzzi.

great staff, but lounge staff were missing great location and shuttle

Air conditioning did not cool the room. Switched to another room and same issue. I set the thermostat to 63 and the room felt like it was 75 all night. I was hoping for at least 70.

Hotel a little dated but undergoing renovation. Otherwise great.

I was just there a few hours and it was very late. the room was extremely clean w/nice appointments. I would recommend replacing the carpet. super helpful staff and overall nice hotel

My Gold Versace Stud Earring came up missing out of my luggage.

We truly enjoyed our stay at the Sheraton Charlotte Airport Hotel. Our room was clean and the staff was very nice and accommodating. I will be visiting again soon. Keep up the good work Sheraton!!!

Good open all hours hotel close to the airport. Courteous and helpful staff prepared to make sure you are well looked after.

Convenient clean hotel close to airport. Will stay again

Very nice hotel! Clean, staff ready when needed! And very informative about questions needed! Highly recommended.

Great rooms, very quiet at night. Internet options are really great. Room service is expensive

This is the best property I work from in Charlotte

Unexpected stay when flight was canceled due to weather at destination.

The staff was very friendly and helpful. We ate at the restaurant several times and found the service and the food very good. We enjoyed the pool and actually had it to ourselves two afternoons.

My father is 90 years old and handicapped. We booked a double room (two beds) with a handicapped-accessible bathroom. When we arrived, we were told the hotel has no such rooms, just single rooms (one bed) with handicapped-accessible bathrooms and double rooms with regular bathrooms. So it was share a bed with my 90 year old father (and I move a lot in my sleep) or no handicapped access or find another hotel room in a strange city on zero notice. The staff blamed Orbitz, where I made the original booking, but they made no attempt to help. I have complained on the Orbitz site as well.

loved the convenience of the airport shuttle and how fast we were checked in our fridge broke and they bought us another one with no problem

Scott Futrell Drive Charlotte NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool and indoor pool

Sheraton Charlotte Airport Hotel is located 2.2 mi (3.6 km) from Carolinas Aviation Museum and within a 10-minute drive of Fillmore Charlotte. This 3.5-star hotel has 222 guestrooms and offers conveniences like a restaurant, an outdoor pool, and an indoor pool.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 11:00 AM.


Rooms

The 222 rooms have an array of amenities, including refrigerators, coffee makers, and safes. Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.


Property features

Sheraton Charlotte Airport Hotel features an indoor pool, an outdoor pool, and a fitness center. You can take advantage of onsite parking for a fee, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Club Room, 1 King Bed, Non Smoking (Club level)

1 King Bed | Sleeps 3

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Club Room, 2 Queen Beds, Non Smoking (Club level)

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Sheraton Charlotte Airport Hotel

Everyone (23) Business (5) Couples (5) Family (5)
5
Partner Couples

Was pretty bummed out that even during covid the gym and pool was open but not the jacuzzi.

By , from Las Vegas on Oct 26, 2020

Review comment responded on Oct 26, 2020

Thanks for staying with us. We appreciate your feedback!

4
Everyone

great staff, but lounge staff were missing great location and shuttle

By , from Indiana on Jun 24, 2020

Review comment responded on Jun 25, 2020

Thanks for staying with us. We appreciate your feedback!

2
Family Family with small children

Air conditioning did not cool the room. Switched to another room and same issue. I set the thermostat to 63 and the room felt like it was 75 all night. I was hoping for at least 70.

By on Feb 9, 2020

Review comment responded on Feb 24, 2020

Good afternoon, Thank you so much for your response as we appreciate our guest feedback, so that we can address the challenges and make our guest experience better. We truly apologize for your inconvenience and will give this information to our Chief engineer to be addressed immediately. We hope that the next time you’re in Charlotte you allow us another opportunity to change your thoughts about the Sheraton Charlotte Airport. Thank, Darla McKinney

5
Everyone

By on Nov 20, 2019

Review comment responded on Nov 21, 2019

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Nov 18, 2019

Review comment responded on Nov 21, 2019

Thanks for staying with us. We appreciate your feedback!

5
Everyone

Hotel a little dated but undergoing renovation. Otherwise great.

By , from Scottsdale on Oct 31, 2019

Review comment responded on Nov 4, 2019

Thanks for staying with us. We appreciate your feedback!

4
Family

I was just there a few hours and it was very late. the room was extremely clean w/nice appointments. I would recommend replacing the carpet. super helpful staff and overall nice hotel

By on Oct 15, 2019

Review comment responded on Oct 15, 2019

Thanks for staying with us. We appreciate your feedback!

2
Partner Couples Family

My Gold Versace Stud Earring came up missing out of my luggage.

By on Jul 23, 2019

5
Family

We truly enjoyed our stay at the Sheraton Charlotte Airport Hotel. Our room was clean and the staff was very nice and accommodating. I will be visiting again soon. Keep up the good work Sheraton!!!

By on May 20, 2019

5
Everyone

By on May 19, 2019

Sheraton Charlotte Airport Hotel

3315 Scott Futrell Drive, Charlotte, NC 28208
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