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Recent guest reviews

Two of my rooms were made into one queen bed without any notice and I was still charged the same price. I requested a refund and was never given on and the manager never contacted me. The staff is terrible and unprofessional

Great location however can use more restaurants for dining in the area.

Had to ask more than once for bath towels. There was only 1 for 2 people and the next day there were none at all. When we asked the desk for second time they provided towels. Also, the bed is firm to hard. Otherwise, the stay was ok with a clean and functional room.

Quick check in and check out. Friendly, helpful staff. Quiet nights sleep.

Could upgrade carpet. It smelled like smoke. Walls in bathroom were dirty, like something gross was splattered on them

The rooms and common areas were very clean and the housekeeping did a good job everyday. Overall a great value.

price was good, sound insulation could be better, towel was nice and white.

Questionable cleanliness. The first room they gave us was not ready at all, the carpet was sopping wet near the A/C.

No towels in room or wash clothes trash in trash can when we got to the room went to the front desk for towels and wash clothes was told to wait til house keepers came in the morning.

Just OK in every aspect of our stay. Not sure we would do it again.

It’s ok Only thing is it’s close to highway and affordable.

This hotel was undergoing renovations and it was absolutely displeasing. Beds were not nice or clean. The sheets and “blankets” had burn holes. Bathroom was disgusting. Walls were badly painted. The only thing that was decent was the carpeting on third floor that they claim was remodeled but if that’s what the remodel looks like I will not ever go back in the future. If I could get my money back I would.

Hotel was under renovation. It did not state that when booking. Front desk staff mentioned it when checking in. The hotel smelled like fresh paint. When I got off the elevator, there were OPEN paint cans in the hallway. When I entered the room, the smell was overwhelming. I opened the window hoping it would alleviate the smell, to no avail. I was so nauseous, I had to call Orbitz for a refund and have them find me another hotel. I was actually on the verge of going to the hospital. My husband had to take the phone and speak on my behalf because I just couldn't.

Matthews Mint Hill Rd Matthews NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Microtel Inn by Wyndham Matthews/Charlotte places you within a 15-minute drive of popular attractions such as Bojangles' Coliseum and Ovens Auditorium. This 81-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

Microtel Inn by Wyndham Matthews/Charlotte's 81 air-conditioned rooms provide microwaves, refrigerators, and free weekday newspapers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free long-distance calls, free local calls, and desks are other standard amenities.


Property features

Guests of Microtel Inn by Wyndham Matthews/Charlotte enjoy access to free WiFi in public areas, a business center, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a microwave in a common area, a refrigerator in a common area, and a computer station.

Room options

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for Microtel Inn by Wyndham Matthews/Charlotte

Everyone (21) Couples (9) Business (5) Family (16) Friends (2) Other (3)
1
Partner Couples Friends

Two of my rooms were made into one queen bed without any notice and I was still charged the same price. I requested a refund and was never given on and the manager never contacted me. The staff is terrible and unprofessional

By on Apr 12, 2022

Review comment responded on May 2, 2022

Thank you for your feedback. We appreciate your business and sincerely apologize for any issues experienced during your stay.

4
Business Business

Great location however can use more restaurants for dining in the area.

By on Oct 24, 2021

Review comment responded on Oct 31, 2021

Thanks for staying with us. We appreciate your feedback!

1
Everyone

By on Oct 18, 2021

5
Everyone

By on Oct 10, 2021

4
Partner Couples

Had to ask more than once for bath towels. There was only 1 for 2 people and the next day there were none at all. When we asked the desk for second time they provided towels. Also, the bed is firm to hard. Otherwise, the stay was ok with a clean and functional room.

By on Sep 6, 2021

Review comment responded on Oct 12, 2021

Thank you for your feedback. We appreciate your business and sincerely that you were not satisfied with your stay.

4
Family

Quick check in and check out. Friendly, helpful staff. Quiet nights sleep.

By on Oct 25, 2019

Review comment responded on Oct 28, 2019

Thank you for your feedback. We appreciate your business.

4
Family Family

Could upgrade carpet. It smelled like smoke. Walls in bathroom were dirty, like something gross was splattered on them

By on Jun 24, 2019

5
Family

The rooms and common areas were very clean and the housekeeping did a good job everyday. Overall a great value.

By on Jun 24, 2019

3
Everyone

By on Jun 3, 2019

4
Everyone

By on Mar 19, 2019

Microtel Inn by Wyndham Matthews/Charlotte

1603 Matthews Mint Hill Rd, Matthews, NC 28105
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