Quick check in and check out. Friendly, helpful staff. Quiet nights sleep.
Could upgrade carpet. It smelled like smoke. Walls in bathroom were dirty, like something gross was splattered on them
The rooms and common areas were very clean and the housekeeping did a good job everyday. Overall a great value.
price was good, sound insulation could be better, towel was nice and white.
Questionable cleanliness. The first room they gave us was not ready at all, the carpet was sopping wet near the A/C.
No towels in room or wash clothes trash in trash can when we got to the room went to the front desk for towels and wash clothes was told to wait til house keepers came in the morning.
Just OK in every aspect of our stay. Not sure we would do it again.
It’s ok Only thing is it’s close to highway and affordable.
This hotel was undergoing renovations and it was absolutely displeasing. Beds were not nice or clean. The sheets and “blankets” had burn holes. Bathroom was disgusting. Walls were badly painted. The only thing that was decent was the carpeting on third floor that they claim was remodeled but if that’s what the remodel looks like I will not ever go back in the future. If I could get my money back I would.
Hotel was under renovation. It did not state that when booking. Front desk staff mentioned it when checking in. The hotel smelled like fresh paint. When I got off the elevator, there were OPEN paint cans in the hallway. When I entered the room, the smell was overwhelming. I opened the window hoping it would alleviate the smell, to no avail. I was so nauseous, I had to call Orbitz for a refund and have them find me another hotel. I was actually on the verge of going to the hospital. My husband had to take the phone and speak on my behalf because I just couldn't.
The smell of the hotel was awful. Very dirty stairs. The room was with broken light switched. Bed sheet has cigarette holes. Bathroom sing and tub have cigarette burn marks. Hallway rugs have stains with the size of a human body. People were talking outside all night. it did not like a safe place. Tear it down!
Bad neighborhood. Food, dirt, burn holes in the sheets. Carpet turns white socks black in trip across the room. T.V. older than dirt. Nice staff at the desk. Laundry guy was walking around with a cigarette in his mouth (not lit) and looked like he was on drugs. Hotel smelled strongly like marijuana. Ic we werent dead tired and checking in late, we would have left.
Easy access to points of interest in the Charlotte area
The room was very small and basic, and just seemed dirty and run down. The hotel staff was kind enough to allow me to cancel the reservation when I communicated that I didn't want to stay here. There are better options for a similar or slightly higher price in the area.
I arrived to some your dudes that look shady and since I am from NYC, The Bronx, I know when a hotel is a drug spot or prostitution ring. I went for snacks in the morning before I left and more shady looking dudes walking into the hotel at 9AM, I thought that was strange. Anyway, lock your doors and keep your pistol on deck.
Microtel Inn by Wyndham Matthews/Charlotte places you within a 15-minute drive of popular attractions such as Bojangles' Coliseum and Ovens Auditorium. This 81-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
Microtel Inn by Wyndham Matthews/Charlotte's 81 air-conditioned rooms provide microwaves, refrigerators, and free weekday newspapers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free long-distance calls, free local calls, and desks are other standard amenities.
Guests of Microtel Inn by Wyndham Matthews/Charlotte enjoy access to free WiFi in public areas, coffee in a common area, and microwave in a common area. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a refrigerator in a common area, a computer station, and express check-out.
Quick check in and check out. Friendly, helpful staff. Quiet nights sleep.
Could upgrade carpet. It smelled like smoke. Walls in bathroom were dirty, like something gross was splattered on them
The rooms and common areas were very clean and the housekeeping did a good job everyday. Overall a great value.
price was good, sound insulation could be better, towel was nice and white.
Questionable cleanliness. The first room they gave us was not ready at all, the carpet was sopping wet near the A/C.
No towels in room or wash clothes trash in trash can when we got to the room went to the front desk for towels and wash clothes was told to wait til house keepers came in the morning.
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Matthews/Charlotte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that were not 100% satisfied with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Thank you for your feedback. We appreciate your business.