Two of my rooms were made into one queen bed without any notice and I was still charged the same price. I requested a refund and was never given on and the manager never contacted me. The staff is terrible and unprofessional
Great location however can use more restaurants for dining in the area.
Had to ask more than once for bath towels. There was only 1 for 2 people and the next day there were none at all. When we asked the desk for second time they provided towels. Also, the bed is firm to hard. Otherwise, the stay was ok with a clean and functional room.
Quick check in and check out. Friendly, helpful staff. Quiet nights sleep.
Could upgrade carpet. It smelled like smoke. Walls in bathroom were dirty, like something gross was splattered on them
The rooms and common areas were very clean and the housekeeping did a good job everyday. Overall a great value.
price was good, sound insulation could be better, towel was nice and white.
Questionable cleanliness. The first room they gave us was not ready at all, the carpet was sopping wet near the A/C.
No towels in room or wash clothes trash in trash can when we got to the room went to the front desk for towels and wash clothes was told to wait til house keepers came in the morning.
Just OK in every aspect of our stay. Not sure we would do it again.
It’s ok Only thing is it’s close to highway and affordable.
This hotel was undergoing renovations and it was absolutely displeasing. Beds were not nice or clean. The sheets and “blankets” had burn holes. Bathroom was disgusting. Walls were badly painted. The only thing that was decent was the carpeting on third floor that they claim was remodeled but if that’s what the remodel looks like I will not ever go back in the future. If I could get my money back I would.
Hotel was under renovation. It did not state that when booking. Front desk staff mentioned it when checking in. The hotel smelled like fresh paint. When I got off the elevator, there were OPEN paint cans in the hallway. When I entered the room, the smell was overwhelming. I opened the window hoping it would alleviate the smell, to no avail. I was so nauseous, I had to call Orbitz for a refund and have them find me another hotel. I was actually on the verge of going to the hospital. My husband had to take the phone and speak on my behalf because I just couldn't.
Microtel Inn by Wyndham Matthews/Charlotte places you within a 15-minute drive of popular attractions such as Bojangles' Coliseum and Ovens Auditorium. This 81-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
Microtel Inn by Wyndham Matthews/Charlotte's 81 air-conditioned rooms provide microwaves, refrigerators, and free weekday newspapers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free long-distance calls, free local calls, and desks are other standard amenities.
Guests of Microtel Inn by Wyndham Matthews/Charlotte enjoy access to free WiFi in public areas, a business center, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a microwave in a common area, a refrigerator in a common area, and a computer station.
Two of my rooms were made into one queen bed without any notice and I was still charged the same price. I requested a refund and was never given on and the manager never contacted me. The staff is terrible and unprofessional
Great location however can use more restaurants for dining in the area.
Thanks for staying with us. We appreciate your feedback!
Had to ask more than once for bath towels. There was only 1 for 2 people and the next day there were none at all. When we asked the desk for second time they provided towels. Also, the bed is firm to hard. Otherwise, the stay was ok with a clean and functional room.
Thank you for your feedback. We appreciate your business and sincerely that you were not satisfied with your stay.
Quick check in and check out. Friendly, helpful staff. Quiet nights sleep.
Thank you for your feedback. We appreciate your business.
Could upgrade carpet. It smelled like smoke. Walls in bathroom were dirty, like something gross was splattered on them
The rooms and common areas were very clean and the housekeeping did a good job everyday. Overall a great value.
Thank you for your feedback. We appreciate your business and sincerely apologize for any issues experienced during your stay.