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Recent guest reviews

Drunk people in the hallway laughing and talking until 2:40 am. Was told management was aware of the situation, but did nothing.

Great experience all around. Nice staff and very clean

Convenient location; great staff; clean; nice rooms; great beds; nice couches in room; refrig and microwave. Only thing is they had to remind some guests to wear masks after we told them they had people not wearing them. The staff immediately told the patrons to wear their masks and they did - so not bad but great staff!!!!

Excellent service, clean and comfortable rooms staff are professional and nice

Nice hotel. Close to everything. Great staff. Very friendly

Great place! Staff extremely friendly. Very clean. Would give it a 5 except it needs some updating. Would definitely come back.

The hotel was so bad I had to leave and get another one. The entire hotel and my room smelled of cigarette smoke.

Very nice hotel as you would expect from a Courtyard. Rooms were attractive, well maintained and very nice. Only disappointment was room reservation said it came with 2 free breakfasts. Hotel would not honor even when shown reservation with this noted.

Room was very comfortable and staff was most helpful with every little thing. Great experience for the short stay. Breakfast was a great value. Will definitely be coming back to this hotel next time I'm in the area.

We were so much impressed with the cleaness of this hotel..from our room to the hallways, elevators, and Café. We began our great stay being greeted by the hotel front desk clerk who had the best manners and politeness that seemed so natural and caring. GENUINELY KIND. This gentleman really gave us a warm welcome and we we a late night check in. We absolutelly will stay at this hotel anytime we go to Charlotte.

We stayed over the 4th of July weekend Thursday to Monday. Staff was very cordial. Rooms were immaculate. Breakfast was great!!. Needs more than one handicap parking space.

Good and convenient. Location was good. Short stay, however, all went well b

Stayed in the Whirlpool king.. very big couldn't ask for more.

The hotel was very cozy ,the jacuzzi area was very inviting with the comfortable chairs and off from the pool a big plus. The staff was very friendly also.

East Independence Blvd Matthews NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Courtyard by Marriott Charlotte/Matthews places you within a 15-minute stroll of popular sights such as Bowlero Matthews and Sportsplex at Matthews. This 121-room, 3-star hotel has free in-room WiFi along with free self parking and a gym.


Dining

This hotel is home to a bistro and a bar/lounge. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a to-go breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.


Rooms

32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include microwaves, coffee makers, and safes.


Property features

At Courtyard by Marriott Charlotte/Matthews, guests have access to a gym, free WiFi in public areas, and a spa tub. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, Multiple Beds, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Courtyard by Marriott Charlotte/Matthews

Everyone (10) Couples (19) Business (14) Family (17) Other (7) Friends (5)
1
Everyone

Drunk people in the hallway laughing and talking until 2:40 am. Was told management was aware of the situation, but did nothing.

By on Oct 24, 2022

Review comment responded on Oct 28, 2022

I am sorry that you did not have the best experience while staying with us. We try to deal with situations such as this in the best way possible and I am sorry that we fell short this time.

5
Business Business

Great experience all around. Nice staff and very clean

By on Sep 14, 2022

Review comment responded on Sep 18, 2022

Thank you for choosing to stay with us! We look forward to welcoming you back as our guest again soon.

3
Everyone

By on Aug 7, 2022

5
Everyone

By , from Elmwood Park on Oct 1, 2021

5
Family Family with small children Partner Couples Family

Convenient location; great staff; clean; nice rooms; great beds; nice couches in room; refrig and microwave. Only thing is they had to remind some guests to wear masks after we told them they had people not wearing them. The staff immediately told the patrons to wear their masks and they did - so not bad but great staff!!!!

By on Dec 16, 2020

Review comment responded on Dec 18, 2020

Thank you very much for the feedback. Happy Holidays.

5
Everyone

By on Aug 9, 2020

Review comment responded on Aug 11, 2020

Thank you for your recent stay.

5
Everyone

By on Aug 7, 2020

Review comment responded on Aug 11, 2020

We hope to see you again.

5
Partner Couples Family

Excellent service, clean and comfortable rooms staff are professional and nice

By , from Miami, Florida on Jul 10, 2020

Review comment responded on Jul 13, 2020

Thank you very much for your recent stay.

2
Everyone

By on Dec 10, 2019

4
Everyone

By on Oct 16, 2018

Courtyard by Marriott Charlotte/Matthews

11425 East Independence Blvd, Matthews, NC 28106
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