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Courtyard by Marriott Charlotte/Matthews

3.0 out of 5.0

Recent guest reviews

Great place! Staff extremely friendly. Very clean. Would give it a 5 except it needs some updating. Would definitely come back.

The hotel was so bad I had to leave and get another one. The entire hotel and my room smelled of cigarette smoke.

Very nice hotel as you would expect from a Courtyard. Rooms were attractive, well maintained and very nice. Only disappointment was room reservation said it came with 2 free breakfasts. Hotel would not honor even when shown reservation with this noted.

Room was very comfortable and staff was most helpful with every little thing. Great experience for the short stay. Breakfast was a great value. Will definitely be coming back to this hotel next time I'm in the area.

We were so much impressed with the cleaness of this hotel..from our room to the hallways, elevators, and Café. We began our great stay being greeted by the hotel front desk clerk who had the best manners and politeness that seemed so natural and caring. GENUINELY KIND. This gentleman really gave us a warm welcome and we we a late night check in. We absolutelly will stay at this hotel anytime we go to Charlotte.

We stayed over the 4th of July weekend Thursday to Monday. Staff was very cordial. Rooms were immaculate. Breakfast was great!!. Needs more than one handicap parking space.

Good and convenient. Location was good. Short stay, however, all went well b

Stayed in the Whirlpool king.. very big couldn't ask for more.

The hotel was very cozy ,the jacuzzi area was very inviting with the comfortable chairs and off from the pool a big plus. The staff was very friendly also.

Hotel is conveniently located, easy to get to from Charlotte airport. Nice enough, a good value for the price.

The hotel is great! But the location in my humble opinion is kind of a pain! If one is coming on Independence FROM Charlotte, one has to go past the hotel on your left, take I-485, take the ramp, head in the other direction on I-485, then take the first ramp to head back on Independence where the hotel is on the right. Despite that, I would still say YES to staying there.

Had a great stay just wish breakfast wasnt so high.

Little far from Downtown Charlotte, but not a bad drive.

Staff very friendly. Breakfast could be more resonable. Nothing major that would keep me from returning.

I took my daughter and her friend to a concert in Charlotte and we stayed two nights at the Courtyard Marriot. The kids loved the pool and hot tub/jacuzzi. The staff was friendly. The beds were comfortable and the room was clean. The lobby was very nice and the hotel offered complimentary beverages in the morning and evening. They even had free cookies at the front desk. We enjoyed our stay there and I would recommend this hotel to anyone, with or without children. (My one complaint is that the hotel is only accessible from one side of he highway. So if you pass the driveway you have to make a u-turn, go back in the other direction a couple of miles, then make another u-turn to get back to the hotel.)

We really enjoyed this hotel. It was clean and the staff was friendly. The pool is slightly small but it does have a depth of five feet, which is better than a lot of others Ive seen. The bed was very comfortable and the bathroom was spacious. The noise level in the hall was a little loud. Im not sure if the door is thin or what, but being so tired it didnt matter to us. This hotel does not have a free breakfast. Other Marriott hotels have a hot breakfast that's free, so I was surprised this one didnt. It's 5.95 for a buffet. Wireless and free newspapers are always great to have and are appreciated. The area has a lot of shops and food around.

I was in town on business and found that this hotel was closest to where I needed to be. I was very pleasantly surprised by the hotel. The staff was very friendly and helpful. My room was very clean and updated. I would definitely stay at this hotel again.

location was great for us. The cleanliness was excellent. The personal were as good as we've had. We had an exceptional stay and enjoyed the staff.

Room was clean, modern, updated. The breakfast bar was well run and the quality of the food fine.

Hotel has charged me an additional $20.00 and I left not owing anything. we had a the breakfast buffet rate but still got charged for breakfast. My brother had to pay $100 deposit because he paid with cash..and they made check-in difficult for him..the hotel refused to use my credit card for any incidentals but they didn't have any trouble charging me for things after I left. the room,and whirlpool ok there is no indoor pool like advertised there was a nice breakfast and housekeeping staff pleasant...hotel was busy due to the Nascar race weekend..but will probably stay somewhere else it is unfortunate since we do visit charlotte so regularly.

11425 East Independence Blvd Matthews NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located within 2 miles (3 km) of Matthews Heritage Museum, Courtyard by Marriott Charlotte/Matthews is within 3 miles (5 km) of Matthews Community Center. This 3-star hotel has 121 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. Spectrum Center and Bank of America Stadium are also within a 30-minute drive of this Matthews hotel.


Dining

Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 9:30 AM.


Rooms

Courtyard by Marriott Charlotte/Matthews's 121 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, safes, and phones.


Property features

Guests staying at Courtyard by Marriott Charlotte/Matthews enjoy an outdoor pool, a fitness center, and a spa tub. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, 2 meeting rooms, and conference space.

Room options

Deluxe Suite

King 1 | Full 1 | Sleeps 4

Deluxe Suite

Full 2 | Full 1 | Sleeps 5

Room, 2 Queen Beds

Queen 2 | Sleeps 5

Guest reviews for Courtyard by Marriott Charlotte/Matthews

Everyone (2) Business (14) Couples (17) Family (14) Other (7) Friends (5)
4

good experience

Everyone

Great place! Staff extremely friendly. Very clean. Would give it a 5 except it needs some updating. Would definitely come back.

By on Oct 30, 2016

1

dont stay here

Everyone

The hotel was so bad I had to leave and get another one. The entire hotel and my room smelled of cigarette smoke.

By , from Orlando on May 13, 2016

4

trip to local event

Families

Very nice hotel as you would expect from a Courtyard. Rooms were attractive, well maintained and very nice. Only disappointment was room reservation said it came with 2 free breakfasts. Hotel would not honor even when shown reservation with this noted.

By on Sep 23, 2015

4

great experience, defeinitely coming back

BusinessTravelers

Room was very comfortable and staff was most helpful with every little thing. Great experience for the short stay. Breakfast was a great value. Will definitely be coming back to this hotel next time I'm in the area.

By on Sep 21, 2014

5

spotless and amazing staff

Families

We were so much impressed with the cleaness of this hotel..from our room to the hallways, elevators, and Café. We began our great stay being greeted by the hotel front desk clerk who had the best manners and politeness that seemed so natural and caring. GENUINELY KIND. This gentleman really gave us a warm welcome and we we a late night check in. We absolutelly will stay at this hotel anytime we go to Charlotte.

By on Jul 28, 2014

4

great 4th july weekend

Families

We stayed over the 4th of July weekend Thursday to Monday. Staff was very cordial. Rooms were immaculate. Breakfast was great!!. Needs more than one handicap parking space.

By on Jul 8, 2014

4

good

Couples

Good and convenient. Location was good. Short stay, however, all went well b

By on Mar 15, 2014

4

couple get away

Couples

Stayed in the Whirlpool king.. very big couldn't ask for more.

By on Dec 27, 2013

3

nice getaway for the weekend

Families

The hotel was very cozy ,the jacuzzi area was very inviting with the comfortable chairs and off from the pool a big plus. The staff was very friendly also.

By on Aug 12, 2013

4

met expectations

Singles

Hotel is conveniently located, easy to get to from Charlotte airport. Nice enough, a good value for the price.

By on Jan 2, 2013