Courtyard by Marriott Charlotte/Matthews

3.0 star property
Suburban hotel with a fitness center and a 24-hour business center

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Courtyard by Marriott Charlotte/Matthews

Property amenity
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
11425 East Independence Blvd, Matthews, NC, 28106
  • Bowlero Matthews
    13 min walk
  • Sportsplex at Matthews
    20 min walk
  • Novant Health Matthews Medical Center
    4 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    27 min drive

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Room options

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Matthews

Bowlero Matthews is a short stroll from Courtyard by Marriott Charlotte/Matthews, and other popular attractions like Sportsplex at Matthews are within a mile (2 km). This 121-room hotel has conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Bowlero Matthews - 13 min walk
  • Sportsplex at Matthews - 20 min walk
  • Novant Health Matthews Medical Center - 4 min drive
  • Bojangles' Coliseum - 14 min drive
  • SouthPark Mall - 18 min drive

Getting around

  • Charlotte Station - 18 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 27 min drive

Restaurants

  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Miki's Restaurant - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Neds Tavern - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Courtyard by Marriott Charlotte/Matthews

Suburban hotel with a fitness center and a 24-hour business center
Courtyard by Marriott Charlotte/Matthews features a gym, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-in.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include microwaves, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:30 AM for a fee: USD 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Courtyard Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 13 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews Hotel
Courtyard Marriott Charlotte/Matthews Hotel Matthews
Courtyard Marriott Charlotte/Matthews Matthews
Courtyard By Marriott Charlotte Matthews Hotel Matthews
Courtyard Matthews
Matthews Courtyard
Courtyard by Marriott Charlotte/Matthews Hotel
Courtyard by Marriott Charlotte/Matthews Matthews
Courtyard by Marriott Charlotte/Matthews Hotel Matthews

Frequently asked questions

Is free cancellation available at Courtyard by Marriott Charlotte/Matthews?

Courtyard by Marriott Charlotte/Matthews provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Courtyard by Marriott Charlotte/Matthews?

As of Oct 25, 2024, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Charlotte/Matthews on Nov 24, 2024 start from $103.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Courtyard by Marriott Charlotte/Matthews?

This hotel is located in Matthews, a short 20-minute walk from Sportsplex at Matthews and also 13 minutes on foot from Bowlero Matthews. You'll also find Extreme Ice Center and McAlpine Creek Greenway within a short drive.

Will I be able to park at Courtyard by Marriott Charlotte/Matthews?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Courtyard by Marriott Charlotte/Matthews feature a casino on the premises?

No, Courtyard by Marriott Charlotte/Matthews doesn't have a casino.

Will I find an indoor pool at Courtyard by Marriott Charlotte/Matthews?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Courtyard by Marriott Charlotte/Matthews good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Are there hot tubs at Courtyard by Marriott Charlotte/Matthews?

No, this hotel doesn't have a spa tub.

Does Courtyard by Marriott Charlotte/Matthews have a restaurant with a breakfast menu?

Yes, Courtyard by Marriott Charlotte/Matthews serves to-go breakfast for a surcharge each morning at Courtyard Bistro.

Will Courtyard by Marriott Charlotte/Matthews allow pets to stay for free?

No, pets aren't allowed at Courtyard by Marriott Charlotte/Matthews though service animals are welcome.

Does Courtyard by Marriott Charlotte/Matthews have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Courtyard by Marriott Charlotte/Matthews?

The closest major airport to Courtyard by Marriott Charlotte/Matthews is Charlotte-Douglas Intl. Airport (CLT), which is 19.2 mi away (27 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 25.9 mi away (29-minute drive).

Are there rooms with balconies at Courtyard by Marriott Charlotte/Matthews?

No, there aren't any guestrooms with balconies at Courtyard by Marriott Charlotte/Matthews.

Reviews

8.4

Very Good

Rating 10 - Excellent. 481 out of 1002 reviews" "
Rating 8 - Good. 306 out of 1002 reviews" "
Rating 6 - Okay. 116 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

I booked a double queen room and got a single king with a pull out sofa. I showed them my confirmation email and they said there was nothing they could do. not Happy.
Stayed 1 night in Oct 2024

8/10 Good

Fernando, Kinston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallway was very balmy and musty. Room had a musty smell to it when we first walked in, but then it faded after a while. Service was excellent.
Stayed 2 nights in Aug 2024

8/10 Good

EMANUEL, Caguas

Stayed 2 nights in Jun 2024

10/10 Excellent

Keith

Stayed 1 night in Jul 2024

6/10 Okay

Robyn

Traveled with family
Liked: Cleanliness, staff & service
We did not realize when booking that there is no free coffee or breakfast downstairs. Somehow we missed that. We had to pay $6 for drip coffee downstairs. My star rating doesn’t reflect that we did not see that. When we checked in the clerk was nice, and asked if we wanted the 2nd or 3rd floor. We decided 3rd bc no one would be above us. They failed to mention the hallway air was out on the 3rd floor. When we came back from dinner I asked if they knew the air was out and they said they did. It would have been nice if they said when we made our choice of floors “By the way the air in the hallway is out on the 3rd floor, and the available room is very far from the elevator”. It was EXTREMELY HOT in the hall. Also, the room smelled like my grandmother’s basement. Musty. The air conditioner was excellent and kept us cool inside the room and the bed was comfortable. Other wise this would have been a one star review. Choose the other hotel nearby with better ratings and free coffee if you don’t need a bar.
Stayed 1 night in Jul 2024

10/10 Excellent

Jenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
The room was very clean beds were comfortable. The pool area was clean and nice. Erin at the front desk when we checked in was very friendly and helpful.
Stayed 1 night in Jul 2024

8/10 Good

doan

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Close to many places
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not safe
*DO NOT STAY HERE* Someone opened my room door two times. One in the afternoon and the middle of the night. Management said it was housekeeping checking rooms in the afternoon & they made a mistake. However housekeeping did not say “housekeeping” “sorry wrong room”“perdón” nothing. Just opened the door realized it was locked with the latch and walked away. When I got to the door there was no one in the general location. There are no cameras in the hallway only on the elevators. Seems extremely sketchy. I was also told no one accessed the room in the middle of the night even though my personal travel alarm went off. I felt dismissed when it was brought to the attention of management & heard excuses. Didn’t feel safe & will not stay there again when I come to visit family. It was giving “trafficking”. Not safe at all. I should be able to feel safe while visiting & not have to have 3 different locks on the door to sleep
Stayed 3 nights in Jul 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were not ready at 3 pm.
Stayed 1 night in Jul 2024

6/10 Okay

Joseph

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The curtain on the windows was ripped and the heavy window shade was not in good condition! The area around the drain in the bathtub was black and needed to be scrubbed! The poorest Courtroom room I have stayed in. Check in was wonderful as the staff was efficient and pleasant!
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

Tia, Edgefield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Stayed 2 nights in Jun 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we visit Matthews . It's always reliable .
Stayed 2 nights in Jun 2024

6/10 Okay

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
I stayed only two nights. Many problems may have been due to large number of families with children. However, my room was not serviced at all, ice machine was always empty, elevator was out of order, and curtain would not close all the way. However, the front desk staff was most helpful at checkin.
Stayed 2 nights in Jun 2024

10/10 Excellent

Katrina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was second time at this property and it was a great time they have great staff and clean hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael Ernest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Jun 2024

8/10 Good

German

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Older vuilding
Stayed 1 night in Jun 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matthews
Very friendly staff. Quick check in and quick check out. Nice room. Would use this hotel again
Stayed 3 nights in Jun 2024

6/10 Okay

Taria, Jackson

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very friendly!
Stayed 3 nights in Jun 2024

2/10 Terrible

Pilgrim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

britt

Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeping only every other day. Terrible location
Stayed 2 nights in May 2024

10/10 Excellent

Curtis

Stayed 1 night in May 2024