Hyatt Place Charlotte Downtown

3.0 star property
Hotel with free breakfast, a short walk to Spectrum Center

Choose dates to view prices

Photo gallery for Hyatt Place Charlotte Downtown

Front of property - evening/night
In-room safe, desk, blackout drapes, iron/ironing board
Interior entrance
In-room safe, desk, blackout drapes, iron/ironing board
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
222 South Caldwell Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪3 min walk‬
  • Charlotte Convention Center
    ‪5 min walk‬
  • Bank of America Stadium
    ‪14 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

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Room options

Room, 2 Queen Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(13 reviews)
  • 680 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, City View (Boardroom Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(47 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(12 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(102 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 593 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(29 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(13 reviews)
  • 593 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

7.8 out of 10
Good
(11 reviews)
  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Charlotte

Located in Uptown Charlotte, Hyatt Place Charlotte Downtown is within a 5-minute walk of popular attractions such as Spectrum Center and NASCAR Hall of Fame. This 172-room, 3-star hotel has free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Queen City Quarter - 3 min walk - 0.2 miles
  • Spectrum Center - 3 min walk - 0.2 miles
  • NASCAR Hall of Fame - 4 min walk - 0.3 miles
  • Charlotte Convention Center - 5 min walk - 0.3 miles
  • Bank of America Stadium - 14 min walk - 0.8 miles

Getting around

  • 3rd St - Convention Center Station - 4 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬4 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Redeye Diner - ‬7 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬7 min walk

About this property

Hyatt Place Charlotte Downtown

Hotel with free breakfast, a short walk to Spectrum Center
Hyatt Place Charlotte Downtown offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 38 per night. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and 42-inch flat-screen TVs with satellite channels and Netflix. Bathrooms have hair dryers and designer toiletries. Other standard amenities include MP3 docks, sofa beds, and refrigerators.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

Chinese (Mandarin), English, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (15 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 75.00 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 38 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-3 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Frequently asked questions

Is a free cancellation option available at Hyatt Place Charlotte Downtown?

Hyatt Place Charlotte Downtown offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Charlotte Downtown?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Downtown on Jul 5, 2025 start from $154.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hyatt Place Charlotte Downtown?

This hotel is situated in Uptown Charlotte within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame. You'll also find Bank of America Stadium and Bojangles' Coliseum within a short drive.

Is parking available on site at Hyatt Place Charlotte Downtown?

Yes, secured valet parking is offered for USD 38 per night with in/out privileges. Accessible parking is also available for guests.

Does Hyatt Place Charlotte Downtown have a casino on the premises?

No, Hyatt Place Charlotte Downtown doesn't have a casino.

Is there an indoor pool at Hyatt Place Charlotte Downtown?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hyatt Place Charlotte Downtown?

Couples staying at this hotel will appreciate amenities like Netflix as well as a bar and a restaurant.

Are there hot tubs at Hyatt Place Charlotte Downtown?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Charlotte Downtown have a restaurant that serves breakfast?

Yes, Hyatt Place Charlotte Downtown serves free full breakfasts on weekday mornings from its restaurant.

Does Hyatt Place Charlotte Downtown allow pets to stay for free?

No, pets aren't allowed at Hyatt Place Charlotte Downtown though service animals are welcome.

Does Hyatt Place Charlotte Downtown have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hyatt Place Charlotte Downtown?

The closest major airport to Hyatt Place Charlotte Downtown is Charlotte-Douglas Intl. Airport (CLT), which is 10.2 mi away (18 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 15.7 mi away (21-minute drive).

Are there rooms with balconies at Hyatt Place Charlotte Downtown?

No, you won't find guestrooms with balconies at Hyatt Place Charlotte Downtown.

Hyatt Place Charlotte Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 734 out of 1262 reviews
Rating 8 - Good. 254 out of 1262 reviews
Rating 6 - Okay. 135 out of 1262 reviews
Rating 4 - Poor. 70 out of 1262 reviews
Rating 2 - Terrible. 69 out of 1262 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 4 nights in May 2025

10/10 Excellent

STEPHEN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I enjoyed our stay. The breakfast was top tier!
Stayed 2 nights in Jun 2025

6/10 Okay

lynsey, mount pleasant

Stayed 1 night in Apr 2025

10/10 Excellent

Mari-Ann

Stayed 2 nights in Apr 2025

10/10 Excellent

Jerra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Room was clean and location was convenient for other sops.
Stayed 1 night in Mar 2025

10/10 Excellent

Haruta

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very kind. The room was large and clean. The breakfast was great. Thank you very much!
Stayed 5 nights in Mar 2025

8/10 Good

Quentin

Traveled with partner
Liked: Cleanliness, staff & service
I liked everything about it.. up until some how our car key broke in half which we think was the vallet parking
Stayed 2 nights in Mar 2025

6/10 Okay

Patrick, Glencoe

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The Air conditioning in the room was the loudest I have ever experienced and woke us up each time it came on. The sound was that of an industrial HVAC unit. It's time to freshen the property and provide much better signage and direction when you enter the building lobby...the hotel starts on the 10th floor and it's a hassle waiting for one of the two elevators that serve the entire hotel. I expect better of a property in this price range. The staff and breakfast were very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy
Stayed 1 night in Mar 2025

6/10 Okay

Iesha

Liked: Staff & service, amenities
I love how helpful and friendly the staff was but would stayed at a different hotel if l was told upfront about construction before booking room
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Vantavia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around
Stayed 3 nights in Mar 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking could have been better, but overall the stay was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit unclear and picking up guests was also a bit convoluted.
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel because it was within easy walking distance to the stadium which we were going to for a concert. The room was decent enough for a night. We didn’t use any of the amenities like the pool or fitness center, so I can’t comment on them. However, I think they must be understaffed, because we waited for some time until a valet was available to park our car (it’s valet only fyi) and when we had a question for the front desk staff we called and no answer the first time, second time a girl answered, put us on hold and then never came back to the line. Speaking of phones, our phone in the room didn’t work and only operated if it was on speaker. Otherwise, beds were comfortable, but when we pulled the extra sheets down for the couch bed we only had one flat sheet and two pillowcases. The big positive for us was its vicinity to the stadium. But we would probably not stay again
Stayed 1 night in Mar 2025

8/10 Good

Thomas

Stayed 1 night in Mar 2025

6/10 Okay

Kira

Traveled with family
Its ok... when you hear Hyatt, you would expect class, upscale and exceptional service. Maybe it just isn't at this location
Stayed 2 nights in Mar 2025

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice, but undergoing rennovations. The lobby and toilets (other than your room bathroom) were closed. You could work out, but would have to go back to your room. The staff were wonderful. Room and bathroom were clean. We could walk to everything.
Stayed 3 nights in Mar 2025

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
This property is an easy walk to the Spectrum Center and made for a super convenient landing after a fun show. Breakfast is great and the rooms and spaces are clean and comfortable. The hotel is also currently renovating some areas that will make it even nicer.
Stayed 1 night in Mar 2025

8/10 Good

Franki

Stayed 4 nights in Feb 2025

2/10 Terrible

anne

Stayed 1 night in Mar 2025