- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, Discover, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No rollaway or extra beds are available.
Hyatt Place Charlotte Downtown
3.0 out of 5.0
4.0
out of 5
"Good!"
See all 57 reviews
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Recent guest reviews
I noticed an unrecognized charge on my room when I checked out on Saturday morning after one night stay (8/18). the front desk staff promised me that they would report this to their manager and perform an investigation, and follow up me with the report next monday. I was told that I wouldn't be charged for that fraud transaction. I haven't heard anything from Hyatt over the passed two weeks. But my credit card were charged twice so far with unrecognized services/goods (the second one was a new transaction). In order to protect my account and prevent any new fraud charges from this hotel, the only solution is to close card, creating a lot of hassles to deal with... This type of hotel experience is not only unbelievable but also extremely hostile and vicious, I am totally dissiappointed by Hyatt service and security management.
Amazing hotel. I will always stay here when I come To charlotte
Great hotel. Room was great. The pool was small but a great stay.
This hotel has a fantastic location. There were a lot of guests leaving at the same time as me so getting my car at valet took longer but they were trying their best to be fair and get to the people as they came down.
Reservation was not in system, no fault of theirs, had booked through Orbitz. They upgraded us to a suite, unfortunately suite was unclean and they had to move us to another suite. The staff was very friendly and accommodating, sent us a bottle of wine. Our experience with all the staff was positive, the roof top bar was nice as was the small pool area. The hotel itself itself was well located . We would not rerun there however as the hotel was too cookie cutter modern. The room itself although huge was bland, empty and odd shaped.
The hotel is very nice on service and location. The only concern that really bothers me is how to find the parking entrance. Other than that, the hotel is perfect.
Probably came at wrong time parking availability was terrible and had to pay to park, used valet service at hotel , but circus was in town, room had smoking smell
The employees were all very nice and welcoming. Could not ask for better customer service.
Great, except valet services. Waited over 30 minutes.
My fiancé and I absolutely like this hotel. The location is great for strolling downtown and enjoying this great city. Room was spacious and clean. Breakfast buffet was one of the best I've tried and the coffee absolutely amazing. We have no complains at all. The price is reasonable for downtown location
Nice view, friendly staff, excellent breakfast, clean comfortable room,
Great location great staff great views. Rooms were clean and spacious.
After confirming a late arrival earlier in the day, on arrival I was met by the manager of the hotel who told me that there were not any rooms available and I would have to move to another hotel down the street. They sent us to a less expensive hotel but managed to charge us for staying at their more expensive hotel. Very disappointing, I will not be staying (or trying to stay) there again!!!
The staff were very helpful in every way, I haven't a bad thing to say
We loved except for the parking but that was ok others than that we enjoyed our selves
My stay was wonderful can't wait to come back ..the room was beautiful and the people was nice
Staff was great. Location and restaurant were great also.
I had a wonderful experience at the Hyatt. The bed was extremely comfortable and the room was very modern and clean. I would definitely return to this hotel again when I visit Charlotte.
Convenient and comfortable, good breakfast and great staff. Great place to stay for arena convention. Enjoyed the wifi too.
Stayed here for a wedding weekend and it was great! Very clean and nice rooms. Would stay here again!
Hotel highlights
- Walking distance to Spectrum Center
- Free continental breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Charlotte Center City within a short walk of Spectrum Center, Hyatt Place Charlotte Downtown is within a mile (2 km) of other popular sights such as Bank of America Stadium. This 3-star hotel has 172 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center. It's in central Charlotte and also a short walk from Marshall Park and NASCAR Hall of Fame.
Dining
Free continental breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
Rooms
All of Hyatt Place Charlotte Downtown's 172 air-conditioned rooms provide MP3 docks, sofa beds, and refrigerators. 42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Coffee makers, free local calls, and ironing boards are also standard.
Property features
At Hyatt Place Charlotte Downtown, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Valet parking is offered for USD 25 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 3 meeting rooms, and a 24-hour business center.
Guest reviews for Hyatt Place Charlotte Downtown
watch out the fraud charges!!
Everyone
I noticed an unrecognized charge on my room when I checked out on Saturday morning after one night stay (8/18). the front desk staff promised me that they would report this to their manager and perform an investigation, and follow up me with the report next monday. I was told that I wouldn't be charged for that fraud transaction. I haven't heard anything from Hyatt over the passed two weeks. But my credit card were charged twice so far with unrecognized services/goods (the second one was a new transaction). In order to protect my account and prevent any new fraud charges from this hotel, the only solution is to close card, creating a lot of hassles to deal with... This type of hotel experience is not only unbelievable but also extremely hostile and vicious, I am totally dissiappointed by Hyatt service and security management.
great
Everyone
Amazing hotel. I will always stay here when I come To charlotte
nice hotel in a great location
Everyone
Great hotel. Room was great. The pool was small but a great stay.
great location.
Everyone
This hotel has a fantastic location. There were a lot of guests leaving at the same time as me so getting my car at valet took longer but they were trying their best to be fair and get to the people as they came down.
good location
Everyone
Reservation was not in system, no fault of theirs, had booked through Orbitz. They upgraded us to a suite, unfortunately suite was unclean and they had to move us to another suite. The staff was very friendly and accommodating, sent us a bottle of wine. Our experience with all the staff was positive, the roof top bar was nice as was the small pool area. The hotel itself itself was well located . We would not rerun there however as the hotel was too cookie cutter modern. The room itself although huge was bland, empty and odd shaped.
nice hotel
Everyone
The hotel is very nice on service and location. The only concern that really bothers me is how to find the parking entrance. Other than that, the hotel is perfect.
hotel ok, pay to park only off sight
BusinessTravelers
Probably came at wrong time parking availability was terrible and had to pay to park, used valet service at hotel , but circus was in town, room had smoking smell
the staff was awesome.
Everyone
The employees were all very nice and welcoming. Could not ask for better customer service.
nice hotel close to panthers stadium
Everyone
Great, except valet services. Waited over 30 minutes.
downtown charlotte
Everyone
My fiancé and I absolutely like this hotel. The location is great for strolling downtown and enjoying this great city. Room was spacious and clean. Breakfast buffet was one of the best I've tried and the coffee absolutely amazing. We have no complains at all. The price is reasonable for downtown location
