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Hyatt Place Charlotte Downtown

3.0 out of 5.0

Recent guest reviews

Great hotel. Room was great. The pool was small but a great stay.

This hotel has a fantastic location. There were a lot of guests leaving at the same time as me so getting my car at valet took longer but they were trying their best to be fair and get to the people as they came down.

Reservation was not in system, no fault of theirs, had booked through Orbitz. They upgraded us to a suite, unfortunately suite was unclean and they had to move us to another suite. The staff was very friendly and accommodating, sent us a bottle of wine. Our experience with all the staff was positive, the roof top bar was nice as was the small pool area. The hotel itself itself was well located . We would not rerun there however as the hotel was too cookie cutter modern. The room itself although huge was bland, empty and odd shaped.

The hotel is very nice on service and location. The only concern that really bothers me is how to find the parking entrance. Other than that, the hotel is perfect.

Probably came at wrong time parking availability was terrible and had to pay to park, used valet service at hotel , but circus was in town, room had smoking smell

The employees were all very nice and welcoming. Could not ask for better customer service.

Great, except valet services. Waited over 30 minutes.

My fiancé and I absolutely like this hotel. The location is great for strolling downtown and enjoying this great city. Room was spacious and clean. Breakfast buffet was one of the best I've tried and the coffee absolutely amazing. We have no complains at all. The price is reasonable for downtown location

Nice view, friendly staff, excellent breakfast, clean comfortable room,

Great location great staff great views. Rooms were clean and spacious.

After confirming a late arrival earlier in the day, on arrival I was met by the manager of the hotel who told me that there were not any rooms available and I would have to move to another hotel down the street. They sent us to a less expensive hotel but managed to charge us for staying at their more expensive hotel. Very disappointing, I will not be staying (or trying to stay) there again!!!

The staff were very helpful in every way, I haven't a bad thing to say

We loved except for the parking but that was ok others than that we enjoyed our selves

My stay was wonderful can't wait to come back ..the room was beautiful and the people was nice

Staff was great. Location and restaurant were great also.

I had a wonderful experience at the Hyatt. The bed was extremely comfortable and the room was very modern and clean. I would definitely return to this hotel again when I visit Charlotte.

Convenient and comfortable, good breakfast and great staff. Great place to stay for arena convention. Enjoyed the wifi too.

Stayed here for a wedding weekend and it was great! Very clean and nice rooms. Would stay here again!

Large room. Great breakfast! Everything was perfect, right down to the toothpaste. Room service was excellent. Definitely recommend the cheesecake! Wish I could have stayed more than just one night.

The rooms are large, beautiful and spacious. Hotel staff is extremely friendly and accommodating. The entrance to the hotel is extremely difficult to find (and located in a sketchy location). It's $20 / day for valet parking. However, I highly recommend it - given the condition of the parking lot.

222 South Caldwell Street Charlotte NC

Hotel highlights

  • Walking distance to Spectrum Center
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Second Ward within a short walk of Spectrum Center, Hyatt Place Charlotte Downtown is within a mile (2 km) of other popular sights such as Bank of America Stadium. This 3-star hotel has 172 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center. It's in central Charlotte and also a short walk from Marshall Park and NASCAR Hall of Fame.


Dining

Free continental breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

All of Hyatt Place Charlotte Downtown's 172 air-conditioned rooms provide MP3 docks, sofa beds, and refrigerators. 42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Coffee makers, free local calls, and ironing boards are also standard.


Property features

At Hyatt Place Charlotte Downtown, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Valet parking is offered for USD 25 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 3 meeting rooms, and a 24-hour business center.

Room options

Room, 1 King Bed (HP Large)

King 1 | Sleeps 4

Room, 2 Queen Beds

Queen 2 | Sleeps 6

Room, 2 Queen Beds (High Floor)

Queen 2 | Sleeps 6

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Guest reviews for Hyatt Place Charlotte Downtown

Everyone (11) Business (10) Couples (24) Family (4) Other (3) Friends (3)
4

nice hotel in a great location

Everyone

Great hotel. Room was great. The pool was small but a great stay.

By on Jul 18, 2017

5

great location.

Everyone

This hotel has a fantastic location. There were a lot of guests leaving at the same time as me so getting my car at valet took longer but they were trying their best to be fair and get to the people as they came down.

By , from Kings Mountain, NC on Jul 15, 2017

4

good location

Everyone

Reservation was not in system, no fault of theirs, had booked through Orbitz. They upgraded us to a suite, unfortunately suite was unclean and they had to move us to another suite. The staff was very friendly and accommodating, sent us a bottle of wine. Our experience with all the staff was positive, the roof top bar was nice as was the small pool area. The hotel itself itself was well located . We would not rerun there however as the hotel was too cookie cutter modern. The room itself although huge was bland, empty and odd shaped.

By , from NY on Jun 5, 2017

5

nice hotel

Everyone

The hotel is very nice on service and location. The only concern that really bothers me is how to find the parking entrance. Other than that, the hotel is perfect.

By on Mar 15, 2017

3

hotel ok, pay to park only off sight

BusinessTravelers

Probably came at wrong time parking availability was terrible and had to pay to park, used valet service at hotel , but circus was in town, room had smoking smell

By , from Baltimore on Feb 8, 2017

5

the staff was awesome.

Everyone

The employees were all very nice and welcoming. Could not ask for better customer service.

By , from Chicago, Il on Jan 14, 2017

4

nice hotel close to panthers stadium

Everyone

Great, except valet services. Waited over 30 minutes.

By , from Raleigh on Dec 13, 2016

5

downtown charlotte

Everyone

My fiancé and I absolutely like this hotel. The location is great for strolling downtown and enjoying this great city. Room was spacious and clean. Breakfast buffet was one of the best I've tried and the coffee absolutely amazing. We have no complains at all. The price is reasonable for downtown location

By on Nov 30, 2016

5
Everyone

Nice view, friendly staff, excellent breakfast, clean comfortable room,

By on Nov 17, 2016

5
Everyone

Great location great staff great views. Rooms were clean and spacious.

By on Oct 18, 2016