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Extended Stay America Suites - Charlotte - Matthews

2.5 star property

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Photo gallery for Extended Stay America Suites - Charlotte - Matthews

Lobby
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1424 Matthews- Mint Hill Road, Matthews, NC, 28105
  • Place, Bowlero Matthews
    ‪3 min walk‬
  • Place, Sportsplex at Matthews
    ‪13 min walk‬
  • Place, Novant Health Matthews Medical Center
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Matthews

Extended Stay America Suites - Charlotte - Matthews is a short stroll from Bowlero Matthews and Sportsplex at Matthews. This 123-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Bowlero Matthews - 3 min walk - 0.2 miles
  • Sportsplex at Matthews - 13 min walk - 0.7 miles
  • Matthews Heritage Museum - 2 min drive - 1.5 miles
  • Novant Health Matthews Medical Center - 2 min drive - 1.1 miles
  • Matthews Community Center - 3 min drive - 1.7 miles

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 31 min drive

Restaurants

  • ‪Starbucks - ‬19 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Wendy's - ‬5 min walk

About this property

Extended Stay America Suites - Charlotte - Matthews

Guests of Extended Stay America Suites - Charlotte - Matthews enjoy a 24-hour gym, free WiFi in public areas, and coffee in a common area. Free parking is available if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. Additional amenities include express check-out, laundry facilities, and a vending machine.
34-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Kitchens, dining areas, and sitting areas are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Desk, laptop workspace, blackout drapes, iron/ironing board
Microtel Inn by Wyndham Matthews/Charlotte
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
6.2 out of 10, 1,001 reviews
$62 nightly
The price is $72
Apr 1 - Apr 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • The property is professionally cleaned.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Charlotte Matthews Aparthotel
WoodSpring Suites Charlotte Aparthotel
WoodSpring Suites Charlotte
WoodSpring Suites Charlotte Matthews
Extended Stay America Suites Charlotte Matthews
Extended Stay America Suites - Charlotte - Matthews Hotel
Extended Stay America Suites - Charlotte - Matthews Matthews

Frequently asked questions

Is free cancellation available at Extended Stay America Suites - Charlotte - Matthews?

Extended Stay America Suites - Charlotte - Matthews offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Extended Stay America Suites - Charlotte - Matthews?

As of Mar 20, 2026, prices found for a 1-night stay for 2 adults at Extended Stay America Suites - Charlotte - Matthews on Mar 29, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Extended Stay America Suites - Charlotte - Matthews?

This hotel is located in Matthews, just steps from Bowlero Matthews. You'll also find Sportsplex at Matthews and Carolina Courts Indian Trail within a short drive.

Is parking available on site at Extended Stay America Suites - Charlotte - Matthews?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible van parking is also available.

Does Extended Stay America Suites - Charlotte - Matthews have a casino on the premises?

No, Extended Stay America Suites - Charlotte - Matthews doesn't have a casino.

Will I find an indoor pool at Extended Stay America Suites - Charlotte - Matthews?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Extended Stay America Suites - Charlotte - Matthews?

Couples staying at this hotel will appreciate amenities like a kitchen as well as a free daily breakfast and a 24-hour gym.

Are there hot tubs at Extended Stay America Suites - Charlotte - Matthews?

No, this hotel doesn't have a spa tub.

Does Extended Stay America Suites - Charlotte - Matthews have a restaurant that serves breakfast?

Extended Stay America Suites - Charlotte - Matthews offers free on-the-go breakfast each morning though there is no restaurant.

Will Extended Stay America Suites - Charlotte - Matthews allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Extended Stay America Suites - Charlotte - Matthews for a fee of USD 25 per pet, per night.

Are there connecting rooms at Extended Stay America Suites - Charlotte - Matthews?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Extended Stay America Suites - Charlotte - Matthews?

The closest major airport to Extended Stay America Suites - Charlotte - Matthews is Charlotte-Douglas Intl. Airport (CLT), which is 29.1 mi away (31 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 25.8 mi away (28-minute drive).

Are there rooms with balconies that I can book at Extended Stay America Suites - Charlotte - Matthews?

No, you won't find guestrooms with balconies at Extended Stay America Suites - Charlotte - Matthews.

Extended Stay America Suites - Charlotte - Matthews Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 198 out of 437 reviews
Rating 8 - Good. 76 out of 437 reviews
Rating 6 - Okay. 50 out of 437 reviews
Rating 4 - Poor. 44 out of 437 reviews
Rating 2 - Terrible. 69 out of 437 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sheila

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 1 night in Nov 2025

10/10 Excellent

Kiaia

Stayed 1 night in Dec 2025

2/10 Terrible

Brenda, Lowell

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Although the location of this facility was near perfect for our needs, and the staff was unbelievably pleasant and courteous, the facility itself had an eerie feel to it, and smelled as though the actual scent was being masked with air freshener. It was clean as there was no dust or debris on the carpet or floors in the suite, although the carpet in the hallway was stained. The bed was comfortable enough, but still had reminisce of previous inhabitants. The chair in the room had been damaged. The whole unit was outdated. The bathroom seemed clean, but the towels were so rough, and also had reminisce of previous inhabitants. First impression was so severe that my son kept saying he was so uncomfortable being there and cried himself to sleep the first night and later on called it 'home, creepy, home'. The air unit was very noisy and took some time to get used to. We were told that there was breakfast in the morning - apparently that only consists of sugar and creamer for coffee. No actual food or fruits, and we were up very early to check. We ended up leaving 3 days early once our purpose for travel was finished. I couldn't leave there fast enough. I hate leaving such a negative review because the staff really was extremely sweet, accommodating and you can tell they try their best to upkeep the facility, but I feel like I'd be doing a disservice to travelers if I did not. Maybe this review will help motivate the facility to update some features, starting with dama
Stayed 7 nights in Dec 2025

2/10 Terrible

Nelida

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location but near a very trafficked area. Limited to-go breakfast. Hotel is old and rooms were not properly cleaned. We had roaches in the first room we stayed and they switched us to a different room. No housekeeping even for extended stays. Smokers inside the rooms/property even though it’s a non-smoking hotel. Overall bad experience.
Stayed 6 nights in Dec 2025

2/10 Terrible

Kristin

Traveled with family and small children, Business traveler
I do not recommend staying here. Left 2 days early due to my son’s tournament being over. one staff member said they would refund it while the manager said no.
Stayed 7 nights in Dec 2025

10/10 Excellent

Ronnie

Stayed 2 nights in Dec 2025

10/10 Excellent

Rutilo

Stayed 2 nights in Nov 2025

4/10 Poor

Tanya

Disliked: Cleanliness
Room was dirty.
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Dec 2025

8/10 Good

Kelly

Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Stayed 3 nights in Nov 2025

8/10 Good

Francisco

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

8/10 Good

Kirk

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Stayed 1 night in Nov 2025

8/10 Good

Renaldo

Stayed 5 nights in Nov 2025

4/10 Poor

Joshua

Disliked: Amenities
The room temperature was too cold or too hot. It was noisy. Smell of cigarettes. It was rough. Definitely wouldn’t recommend staying here unless you just had too.
Stayed 1 night in Aug 2025

2/10 Terrible

Beverly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Did not stay for breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Arispaki

J
Stayed 1 night in Nov 2025

2/10 Terrible

Sharon

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrific conditions no heat and dirty towels, and dirty conditions in the room
Stayed 1 night in Oct 2025

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities
This place is a train wreck. Stay far away. Understaffed. Dirty rooms. Furniture falling apart. Roaches in the rooms. Loud and unpleasant long term residents. April was the manager and she hustled to try and make this train wreck work but seemed unable to get the help she needed. Do not stay here unless it’s a last resort.
These chairs in my room were literally disgusting and falling apart.
Stayed 2 nights in Oct 2025

6/10 Okay

Daija

Liked: Property conditions & facilities
Disliked: Cleanliness
The bathroom could have been cleaned a little better I can sell the person before me was very hairy.
Stayed 2 nights in Oct 2025

2/10 Terrible

Georgette

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room while the countertop was clean, the rest of the room had not been cleaned in awhile. Refrigerator was dirty, crust on walls, shower curtain was mildewed and had mold on it, layers of dust on furniture and fans. The whole hotel had a foul odor and the bathroom smelled like someone just smoked pot. The staff was fine, but the man working a night seemed extremely overwhelmed and was at a loss on how to solve another customer’s issue. I would not stay here again and would avoid the entire chain of hotels.
Stayed 2 nights in Oct 2025

2/10 Terrible

ALEX

Disliked: Staff & service, amenities
Could feel the springs in the bed and the tv did not work. Lack of a care in the world to assist
Stayed 2 nights in Oct 2025

4/10 Poor

Gary

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floors were very dirty.
Stayed 6 nights in Oct 2025

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