it was beautiful and the staff was great and the rooms were comfortable and clean
There was music playing from the room next to me and after 9 pm. I had requested another room or have the music stopped so that we could sleep. Staff said no need to change rooms and they’d take care of it but it did not stop. Was in first floor close to lobby and check in and should have been easy enough to keep a check on but didn’t happen. Between that and the door to stairwell door at second floor along with the continued stomping down the hall above, I got very little sleep. The hotel was nice, breakfast and amenities were all good, but the music was a problem from when I first stepped into the room and I immediately spoke to the person at the front desk to move and avoid a problem but was not handled to anyone’s satisfaction.
I found the staff pleasant and eager to please the guest, cleanliness was impressive. The free breakfasts were ok, the choices were somewhat limited. I’ve been visiting family in Matthews NC and I return to the Holiday Inn Express twice a year for the past five or six years.
Great breakfast buffet. Friendly staff. Clean facility
Comfy stay, with a decent breakfast. Would definitely recommend for quick stays.
Very clean, professional staff, best breakfast I have ever had at any hotel! Pool was ice cold but clean.
This hotel is located right in the middle of everything making it easy access for shopping and whatever else you do in Matthews. We chose this hotel because it was close to Francis Beatty Park which was the wedding venue for the weekend. The room seemed clean but the beds were pretty hard. There was a pretty big gap under the door so noise and light from the hallway filled the room. Room was listed as "with a view" which I have no idea what kind of "view" they are talking about?? Breakfast was decent enough and staff was friendly enough. Not somewhere I'd stay again but fine if you need this location.
Hotel was very clean and quiet. Everything was updated and in good condition.
In town for personal reasons. Friendly helpful staff, great location just outside downtown, safe with plenty of shops and restaurants near by for last minute needs. Room and indoor pool were clean. A lot of breakfast options.
I really enjoyed my stay here. The location was excellent and the room was very comfortable. This is a great place if you're looking to be close to Uptown but not pay the Uptown hotel prices.
great place to stay! our family really enjoyed it!
Great experience with everything. We stayed for a short period of time but it was great for what we needed. very clean.
This hotel was very clean and Comfy for a nights stay. Our room was in great condition, the staff were helpful, and the breakfast was great. The hotel was peaceful and relaxing.
We just needed a place close by Time Warner for after a concert, and this was perfect location, nice staff, very clean room, and a decent breakfast!
Holiday Inn Express & Suites Charlotte Southeast - Matthews is located 2 mi (3.2 km) from Matthews Community Center and within a 10-minute drive of Pebble Creek Golf Course. This 89-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 89 accommodations feature living rooms. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include microwaves, refrigerators, and coffee makers.
At Holiday Inn Express & Suites Charlotte Southeast - Matthews, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and free newspapers.
it was beautiful and the staff was great and the rooms were comfortable and clean
There was music playing from the room next to me and after 9 pm. I had requested another room or have the music stopped so that we could sleep. Staff said no need to change rooms and they’d take care of it but it did not stop. Was in first floor close to lobby and check in and should have been easy enough to keep a check on but didn’t happen. Between that and the door to stairwell door at second floor along with the continued stomping down the hall above, I got very little sleep. The hotel was nice, breakfast and amenities were all good, but the music was a problem from when I first stepped into the room and I immediately spoke to the person at the front desk to move and avoid a problem but was not handled to anyone’s satisfaction.
I found the staff pleasant and eager to please the guest, cleanliness was impressive. The free breakfasts were ok, the choices were somewhat limited. I’ve been visiting family in Matthews NC and I return to the Holiday Inn Express twice a year for the past five or six years.
Thank you so much for taking the time to leave such a grate review. Are are all happy that you enjoyed your stay with us and hope to see you again on your next trip.
Great breakfast buffet. Friendly staff. Clean facility
Dear Valued Guest, Thank you so much for your feedback! We strive to provide great experience for all of our guest. Please visit us again when you are in the Matthews area. Thank you again!
Comfy stay, with a decent breakfast. Would definitely recommend for quick stays.
Very clean, professional staff, best breakfast I have ever had at any hotel! Pool was ice cold but clean.
Thank you