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Sleep Inn Matthews-Charlotte

2.5 out of 5.0

Recent guest reviews

Great hotel for the price. The beds where vet comfortable.

Check in and out were performed in a professional and timely manner. Pleasant staff, efficient housekeeping.

I needed a place to stay for two nights while I was assisting a family member preparing to move cross-country. SleepInn was convenient to everyone, and the rates were acceptable. There were some minor "irritants" tho, one being children running loudly in the halls at 10:00 pm (but only lasted for 20 minutes so I didn't complain...they could have been cooped up in a car all day) ... and the other were dogs barking that were left in a van overnight just outside my window. This occurred on both nights of my stay. However, I realize that this hotel is a prime location and I suspected it would be quite well travelled, so I tolerated the "noise". It was the weekend, by the way. If I had wanted complete peace and quiet I would have stayed in my own home that I can micro-manage, LOL ;)

Had a great stay. The room was very clean and comfortable. The staff was very friendly and helpful with my questions.

The hotel was excellent love the staff the room was clean and refreshing also really enjoyed the breakfast that was served

Perfect location. Good location for us. Close to the park for a cross country location.

Stayed at this hotel. Room recently refurbished - hotel being remodeled. Staff was great. Great value for the price. Will stay there again.

A great place to stay. Room was very comfortable. Location was great for me. Price was the best. Will stay again on my next trip toCharlotte.

I stayed in room 207 and ac was very loud and pillows were not at the top of the bed

I had a great experience....just started a new job here in Charlotte, and had to find a hotel to stay at, when I didn't know the town at all. The people were friendly, the room was comfortable, and the location was close to a good retail center in Matthews. Can't recommend it enough!

We had a very nice time. The hotel staff were very friendly. The location was nice to downtown Charlotte.

Beat-up rooms, erratic service from front desk staff and maids. Poor value for price. Only good thing is location--very handy if you are visiting Matthews.

The Sleep Inn in Matthews was perfectly located for where I needed to go and was convenient to food and local shopping. The rooms were clean, the staff pleasant, and the complementary breakfast was much appreciated. I'll stay there again should I need to be in the area.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Sleep Inn Matthews-Charlotte

Everyone (3) Business (1) Couples (1) Family (4) Other (3) Friends (1)
4
Everyone

Great hotel for the price. The beds where vet comfortable.

By on Jul 24, 2016

4
BusinessTravelers

Check in and out were performed in a professional and timely manner. Pleasant staff, efficient housekeeping.

By on Mar 30, 2016

Review comment responded on Apr 20, 2016

Thank you for your comments. We are working on a plan to expand out kitchen so that we can qualify for the license to serve a hot breakfast. I have shared your comment regarding the coffee with the staff that services breakfast.

3

convenient !

Everyone

I needed a place to stay for two nights while I was assisting a family member preparing to move cross-country. SleepInn was convenient to everyone, and the rates were acceptable. There were some minor "irritants" tho, one being children running loudly in the halls at 10:00 pm (but only lasted for 20 minutes so I didn't complain...they could have been cooped up in a car all day) ... and the other were dogs barking that were left in a van overnight just outside my window. This occurred on both nights of my stay. However, I realize that this hotel is a prime location and I suspected it would be quite well travelled, so I tolerated the "noise". It was the weekend, by the way. If I had wanted complete peace and quiet I would have stayed in my own home that I can micro-manage, LOL ;)

By , from Asheville on Feb 23, 2016

Review comment responded on Apr 20, 2016

I am so sorry for the irritants. We do our best to provide everyone with a quiet, comfortable stay and unfortunately we occasionally have other forces that make that difficult. We do not normally have a noise issue. I do hope that you will visit us again and give us another chance.

5
Everyone

Had a great stay. The room was very clean and comfortable. The staff was very friendly and helpful with my questions.

By , from Matthews, NC on Feb 14, 2016

5

awesome family trip

Singles

The hotel was excellent love the staff the room was clean and refreshing also really enjoyed the breakfast that was served

By on Jun 16, 2015

4

good

Families

Perfect location. Good location for us. Close to the park for a cross country location.

By on Nov 30, 2014

4

quick weekender

Families

Stayed at this hotel. Room recently refurbished - hotel being remodeled. Staff was great. Great value for the price. Will stay there again.

By on Oct 27, 2014

4

for family gathering

Families

A great place to stay. Room was very comfortable. Location was great for me. Price was the best. Will stay again on my next trip toCharlotte.

By on May 21, 2014

3

good for weekend

Couples

I stayed in room 207 and ac was very loud and pillows were not at the top of the bed

By on Jun 24, 2013

5

good stay!

Singles

I had a great experience....just started a new job here in Charlotte, and had to find a hotel to stay at, when I didn't know the town at all. The people were friendly, the room was comfortable, and the location was close to a good retail center in Matthews. Can't recommend it enough!

By on Mar 23, 2011