Quality Inn & Suites Matthews - Charlotte

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites Matthews - Charlotte

Lobby
Lobby
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
12047 Guion Lane, Matthews, NC, 28105
  • Place, Kate's Skating Rink
    ‪2 min drive‬
  • Place, Carolina Courts Indian Trail
    ‪2 min drive‬
  • Place, Extreme Ice Center
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪33 min drive‬

Room options

Standard King Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

King Room-Accessible-Non-Smoking

  • Sleeps 2
  • Free WiFi

Suite, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • Free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 2 Double Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

7.6 out of 10
Good
(20 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Matthews

Located in Stallings within 2 miles (3 km) of Carolina Courts Indian Trail, Quality Inn & Suites Matthews - Charlotte is within a few miles (5 km) of Kate's Skating Rink. This 118-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Kate's Skating Rink - 2 min drive - 2.3 miles
  • Carolina Courts Indian Trail - 2 min drive - 1.9 miles
  • Extreme Ice Center - 2 min drive - 2.7 miles
  • Bowlero Matthews - 3 min drive - 2.5 miles
  • Sportsplex at Matthews - 4 min drive - 2.3 miles

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Cook Out - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Quality Inn & Suites Matthews - Charlotte

Guests of Quality Inn & Suites Matthews - Charlotte enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per stay
  • Cribs/infant beds are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Quality Inn Matthews
Quality Matthews
Quality Inn Matthews Charlotte
Quality Matthews Charlotte
Quality Inn & Suites Matthews - Charlotte Hotel
Quality Inn & Suites Matthews - Charlotte Matthews
Quality Inn & Suites Matthews - Charlotte Hotel Matthews

Frequently asked questions

Is free cancellation available at Quality Inn & Suites Matthews - Charlotte?

Quality Inn & Suites Matthews - Charlotte offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites Matthews - Charlotte?

As of Jun 23, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Matthews - Charlotte on Jul 5, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Quality Inn & Suites Matthews - Charlotte?

This hotel is situated in Stallings, close to Carolina Courts Indian Trail, Sportsplex at Matthews, and McAlpine Creek Greenway. You'll also find Kate's Skating Rink and Extreme Ice Center within a short drive.

Will I be able to park at Quality Inn & Suites Matthews - Charlotte?

Yes, extended and self parking are offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does Quality Inn & Suites Matthews - Charlotte feature a casino on the premises?

No, Quality Inn & Suites Matthews - Charlotte doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Matthews - Charlotte?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Quality Inn & Suites Matthews - Charlotte?

Couples will appreciate amenities like a seasonal outdoor pool, a free daily breakfast, and a 24-hour gym at this hotel.

Are there hot tubs at Quality Inn & Suites Matthews - Charlotte?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites Matthews - Charlotte feature a restaurant that includes a breakfast menu?

Quality Inn & Suites Matthews - Charlotte offers free buffet breakfast each morning though there is no restaurant.

Does Quality Inn & Suites Matthews - Charlotte allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn & Suites Matthews - Charlotte though service animals are welcome.

Are there connecting rooms at Quality Inn & Suites Matthews - Charlotte?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Quality Inn & Suites Matthews - Charlotte?

The closest major airport to Quality Inn & Suites Matthews - Charlotte is Concord, NC (USA-Concord Regional), which is 25.6 mi away (28 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is around 17.2 mi away.

Can I book a room with a balcony at Quality Inn & Suites Matthews - Charlotte?

Yes, some guestrooms at Quality Inn & Suites Matthews - Charlotte offer a balcony.

Quality Inn & Suites Matthews - Charlotte Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 351 out of 1005 reviews
Rating 8 - Good. 296 out of 1005 reviews
Rating 6 - Okay. 143 out of 1005 reviews
Rating 4 - Poor. 98 out of 1005 reviews
Rating 2 - Terrible. 117 out of 1005 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff were friendly ! Would definitely stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a very pleasant experience. I really enjoyed staying here.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside if hotel looks outdated but the inside of the hotel looks great. Enjoyed my stay!!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, in working order and quiet stay. Will definitely book again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. The room was very clean and bright. All the amenities functioned properly. I really enjoyed my stay here.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Barbara

The room was clean breakfast was okay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The room was very clean and bright. The amenities were all f unctional. Overall it was very pleasant experience.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Chase

Liked: Cleanliness, staff & service
Good stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities
Front desk staff was SUPER friendly and welcoming! The room was clean and comfortable and the breakfast was good!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities
Since the front desk person in charge Maria everything was very good !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities
Good stay
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sibusiso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good here.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room staff very pleasant and polite. Breakfast good, breakfast area very clean and well kept. Would definitely stay there again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Breakfast was limited but fine
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The room was clean and comfortable. We will stay here again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mardi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here on the way to the mountains. It was clean and the front desk was super helpful. Breakfast and coffee were very good and hotel was clean. Great for an overnight stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean, newly renovated, safe, quiet and peaceful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms n breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Malin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel isolated but still felt safe. Very nicely renovated with nice rooms and great common areas.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There were cigarette burns on the bedspread which was sad as they only had about 15-20 booked rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Zeily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an incredibly pleasant experience. The cleanliness and the kind staff made it even better.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kammala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, excellent stay and customer service.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Zsolt

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay overnight.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfeast and bed was awesome
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Nice quite place to stay. Perfect place to relax away from everything
Stayed 2 nights in Jul 2025