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Quality Inn & Suites Matthews - Charlotte

2.5 star property
Hotel in Matthews with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites Matthews - Charlotte

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Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
12047 Guion Lane, Matthews, NC, 28105
  • Place, Carolina Courts Indian Trail
    ‪2 min drive‬
  • Place, Carowinds Theme Park
    ‪20 min drive‬
  • Place, Spectrum Center
    ‪21 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

7.6 out of 10
Good
(20 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(24 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Matthews

Located in Stallings within 2 miles (3 km) of Carolina Courts Indian Trail, Quality Inn & Suites Matthews - Charlotte is within a few miles (5 km) of Kate's Skating Rink. This 118-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Carolina Courts Indian Trail - 2 min drive - 1.5 miles
  • Carowinds Theme Park - 20 min drive - 24.2 miles
  • Spectrum Center - 21 min drive - 15.7 miles
  • Charlotte Convention Center - 21 min drive - 16.1 miles
  • Bank of America Stadium - 22 min drive - 16.5 miles

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cook Out - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Quality Inn & Suites Matthews - Charlotte

Hotel in Matthews with free breakfast and a 24-hour fitness center
Guests of Quality Inn & Suites Matthews - Charlotte enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Wingate by Wyndham Matthews/Charlotte
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 1,002 reviews
$74 nightly
The price is $85
Feb 8 - Feb 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per stay
  • Cribs/infant beds are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Quality Inn Matthews
Quality Matthews
Quality Inn Matthews Charlotte
Quality Matthews Charlotte
Quality Inn & Suites Matthews - Charlotte Hotel
Quality Inn & Suites Matthews - Charlotte Matthews
Quality Inn & Suites Matthews - Charlotte Hotel Matthews

Frequently asked questions

Is free cancellation available at Quality Inn & Suites Matthews - Charlotte?

Quality Inn & Suites Matthews - Charlotte offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites Matthews - Charlotte?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Matthews - Charlotte on Jan 26, 2026 start from $73.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Quality Inn & Suites Matthews - Charlotte?

This hotel is situated in Stallings, close to Carolina Courts Indian Trail, Sportsplex at Matthews, and Extreme Ice Center. You'll also find Kate's Skating Rink and Colonel Francis Beatty Park within a short drive.

Will I be able to park at Quality Inn & Suites Matthews - Charlotte?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites Matthews - Charlotte feature a casino on the premises?

No, Quality Inn & Suites Matthews - Charlotte doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Matthews - Charlotte?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What do couples enjoy most about Quality Inn & Suites Matthews - Charlotte?

Couples will appreciate amenities like a seasonal outdoor pool, a 24-hour fitness facility, and free breakfast at this hotel.

Does Quality Inn & Suites Matthews - Charlotte have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Matthews - Charlotte feature a restaurant that includes a breakfast menu?

Quality Inn & Suites Matthews - Charlotte offers free buffet breakfast each morning though there is no restaurant.

Does Quality Inn & Suites Matthews - Charlotte allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn & Suites Matthews - Charlotte though service animals are welcome.

Does Quality Inn & Suites Matthews - Charlotte have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Quality Inn & Suites Matthews - Charlotte?

The closest major airport to Quality Inn & Suites Matthews - Charlotte is Concord, NC (USA-Concord Regional), which is 25.6 mi away (28 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is around 17.2 mi away.

Can I book a room with a balcony at Quality Inn & Suites Matthews - Charlotte?

Yes, some guestrooms at Quality Inn & Suites Matthews - Charlotte offer a balcony.

Quality Inn & Suites Matthews - Charlotte Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 319 out of 1003 reviews
Rating 8 - Good. 317 out of 1003 reviews
Rating 6 - Okay. 152 out of 1003 reviews
Rating 4 - Poor. 99 out of 1003 reviews
Rating 2 - Terrible. 116 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and very spacious. Everything was wonderful could not believe the price so very, very worth it.
Stayed 1 night in Oct 2025

10/10 Excellent

Malin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel isolated but still felt safe. Very nicely renovated with nice rooms and great common areas.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Zeily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an incredibly pleasant experience. The cleanliness and the kind staff made it even better.
Stayed 1 night in Oct 2025

10/10 Excellent

Aya

Stayed 2 nights in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had good ratings which I found to be on target. The front desk and housekeeping staff was very polite and friendly. The interior was nice; you could tell it has been remodeled recently. I would return without hesitation.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thuy

Stayed 1 night in Oct 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room staff very pleasant and polite. Breakfast good, breakfast area very clean and well kept. Would definitely stay there again.
Stayed 1 night in Oct 2025

8/10 Good

Sherri

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfeast and bed was awesome
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The room was clean and comfortable. We will stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean It was quiet. The breakfast is good. I would def recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Pleasant staff. Calm stay
Stayed 2 nights in Sep 2025

8/10 Good

ROSALIA

I requested for a room with balcony and what I got was a room in the first floor. I paid for double do double room with balcony.
Stayed 2 nights in Sep 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member was extremely helpful when I checked in. Made it a lot easier. I was glad they had a computer/printer as I needed that; using it was very easy. I noticed there was no soap in the bathroom near the breakfast area. Another member of my party said there hadn’t been soap in the other bathroom the previous night. For reasons of sanitation, I felt there should be soap in the bathroom.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms n breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This was one of the worst stays i’ve ever had in a Hotel . I came with my Grandson Tyler Jr to 12047 Guion Ln, Matthews, NC 28105 to stay so we could see my other grandson Kobi P and on the 2nd day of our stay Tyler Jr sneakers were stolen from our room while we were out. I reported the incident to the front desk who said the manager on Duty (Hazel Vasquez)would call me back, but it’s been a month & nobody from management ever called me back, before i left North carolina i filed a police report with local police department. I reported the incident to corporate with little to no expectation at this point. However they did give me a case number. I caution anyone who stays in this Hotel, keep your valuables on your person or your vehicle. I mean how do you steal a kid’s sneakers right before school…& then run a business & never respond the complaint or person that filed it ??i booked from 7/29-7/31 ….RLH jr
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2025

10/10 Excellent

Sofiia

Stayed 3 nights in Aug 2025

10/10 Excellent

Willy

Stayed 2 nights in Aug 2025

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, room comfort

Don’t do it

Rented 2 rooms for a one night layover.. the lobby smelled like sewage that should have been clue 1. Then to the rooms.. the rooms smelled terrible I can’t even label it. The comforters were visibly stained and the “clean towels” were brown/yellowish. Floors clearly not mopped. We checked out 6 hours later and kept moving. Disgusting hotel , I didn’t have the time or energy to get a refund but I wish I had. This may not be the “hotels fault” but there was also a dope head acting squirrelly around the door when we checked in at 9pm. At 3am when we booked out if there, same dude was slumped over next to our door.
Stayed 1 night in Aug 2025

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