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Quality Inn & Suites Matthews - Charlotte

2.5 star property
Hotel in Matthews with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites Matthews - Charlotte

Lobby
Lobby
Lobby
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
12047 Guion Lane, Matthews, NC, 28105
  • Place, Carolina Courts Indian Trail
    ‪2 min drive‬
  • Place, Spectrum Center
    ‪21 min drive‬
  • Place, Bank of America Stadium
    ‪22 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

7.6 out of 10
Good
(20 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(23 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Matthews

Located in Stallings within 2 miles (3 km) of Carolina Courts Indian Trail, Quality Inn & Suites Matthews - Charlotte is within a few miles (5 km) of Kate's Skating Rink. This 118-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Carolina Courts Indian Trail - 2 min drive - 1.5 miles
  • Carowinds Theme Park - 20 min drive - 24.2 miles
  • SouthPark Mall - 20 min drive - 12.1 miles
  • Spectrum Center - 21 min drive - 15.7 miles
  • Bank of America Stadium - 22 min drive - 16.5 miles

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cook Out - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Quality Inn & Suites Matthews - Charlotte

Hotel in Matthews with free breakfast and a 24-hour fitness center
Guests of Quality Inn & Suites Matthews - Charlotte enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace
Comfort Inn Matthews - Charlotte
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,077 reviews
$79 nightly
The price is $91
Dec 4 - Dec 5
Total with taxes and fees
Comfort Inn Matthews - Charlotte

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per stay
  • Cribs/infant beds are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Quality Inn Matthews
Quality Matthews
Quality Inn Matthews Charlotte
Quality Matthews Charlotte
Quality Inn & Suites Matthews - Charlotte Hotel
Quality Inn & Suites Matthews - Charlotte Matthews
Quality Inn & Suites Matthews - Charlotte Hotel Matthews

Frequently asked questions

Is free cancellation available at Quality Inn & Suites Matthews - Charlotte?

Quality Inn & Suites Matthews - Charlotte offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites Matthews - Charlotte?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Matthews - Charlotte on Dec 6, 2025 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Quality Inn & Suites Matthews - Charlotte?

This hotel is situated in Stallings, close to Carolina Courts Indian Trail, Sportsplex at Matthews, and Extreme Ice Center. You'll also find Kate's Skating Rink and Colonel Francis Beatty Park within a short drive.

Is there parking available at Quality Inn & Suites Matthews - Charlotte?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites Matthews - Charlotte feature a casino on the premises?

No, Quality Inn & Suites Matthews - Charlotte doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Matthews - Charlotte?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What do couples enjoy most about Quality Inn & Suites Matthews - Charlotte?

Couples will appreciate amenities like a seasonal outdoor pool, a 24-hour fitness facility, and free breakfast at this hotel.

Are there hot tubs at Quality Inn & Suites Matthews - Charlotte?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites Matthews - Charlotte feature a restaurant that includes a breakfast menu?

Quality Inn & Suites Matthews - Charlotte offers free buffet breakfast each morning though there is no restaurant.

Does Quality Inn & Suites Matthews - Charlotte allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn & Suites Matthews - Charlotte though service animals are welcome.

Are there connecting rooms at Quality Inn & Suites Matthews - Charlotte?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Quality Inn & Suites Matthews - Charlotte?

The closest major airport to Quality Inn & Suites Matthews - Charlotte is Concord, NC (USA-Concord Regional), which is 25.6 mi away (28 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is around 17.2 mi away.

Are there rooms with balconies that I can book at Quality Inn & Suites Matthews - Charlotte?

Yes, some guestrooms at Quality Inn & Suites Matthews - Charlotte offer a balcony.

Quality Inn & Suites Matthews - Charlotte Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 313 out of 1005 reviews
Rating 8 - Good. 321 out of 1005 reviews
Rating 6 - Okay. 153 out of 1005 reviews
Rating 4 - Poor. 102 out of 1005 reviews
Rating 2 - Terrible. 116 out of 1005 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Malin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel isolated but still felt safe. Very nicely renovated with nice rooms and great common areas.
Stayed 1 night in Oct 2025

10/10 Excellent

Sofiia

Stayed 3 nights in Aug 2025

10/10 Excellent

Willy

Stayed 2 nights in Aug 2025

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, room comfort

Don’t do it

Rented 2 rooms for a one night layover.. the lobby smelled like sewage that should have been clue 1. Then to the rooms.. the rooms smelled terrible I can’t even label it. The comforters were visibly stained and the “clean towels” were brown/yellowish. Floors clearly not mopped. We checked out 6 hours later and kept moving. Disgusting hotel , I didn’t have the time or energy to get a refund but I wish I had. This may not be the “hotels fault” but there was also a dope head acting squirrelly around the door when we checked in at 9pm. At 3am when we booked out if there, same dude was slumped over next to our door.
Stayed 1 night in Aug 2025

8/10 Good

ROSALIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are very uncomfortable
Stayed 2 nights in Aug 2025

8/10 Good

Mamadou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, this hotel was extremely clean and had very nice amenities. The bed was very comfortable! We will stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Jasmine, Stroudsburg

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Cecelia

Stayed 3 nights in Aug 2025

2/10 Terrible

Dakota

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled like musty Chinese food, dirty sticky floor, noisy area. Checked out early because we couldn’t stand sleeping in the room.
Stayed 3 nights in Jul 2025

4/10 Poor

Brahane

Disliked: Cleanliness
Bed too small
Stayed 3 nights in Jul 2025

2/10 Terrible

Rainbow

Stayed 1 night in Jul 2025

8/10 Good

Timothy

Business traveler
Suited our needs
Stayed 1 night in Jul 2025

8/10 Good

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Needs new mattresses

Everything was good besides the mattress. That definitely needed to be replaced and it made it worse for me already having a bad back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Nice quite place to stay. Perfect place to relax away from everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Jun 2025

10/10 Excellent

Thi Thanh Ly

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Isaiah

Stayed 1 night in Jun 2025

10/10 Excellent

PAULINA

Liked: Amenities, property conditions & facilities
Very clean
Stayed 1 night in Jun 2025

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Tabitha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, humid stay

The employees were all very nice and helpful. The room was nice and clean. A thin layer of sticky was over the floors, doors and walls - my bf and i figured it was the humidity and it wasn't an issue for either of us, just mostly funny. Besides that, the room was very clean and the bedding was freshly washed and comfortable. We had a 1 bed room with a pullout couch and it had a sink, microwave and minifridge.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dorothy

Stayed 2 nights in Jun 2025

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