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Recent guest reviews

Fine and spacious rooms. A little noise from the neighbors. The hotel mistakenly lost an item that I left but the manager apologized and offer to mail a refund check.

Loved everything about this hotel and their workers. Highly recommended

Hotel was very dirty, workers think because off corona virus they can deny you anything they want. They still charge you for everything but not give you anything you paid for. A really bad place to stay.

We got ready for bed and needed an outlet on my side of the bed. There wasn't one so we had to move the chair out to get to an outlet. When we moved the chair there was so much dirt & debris underneath it appeared it had never been vacuumed. Then my husband went to use the bathroom & discovered feces on the front of the toilet seat. Since we were ready for bed, he used hand sanitizer and cleaned it himself. When we checked out the next day the clerk only wanted to know if we had reported it the night before. The clerk did write it in the log but then just glossed over it and told me we didn't owe anything else. I never even got an apology for the condition of the room. For a $200 a night room I expect it to be clean.

Great location. This is a go-to property I book when I have colleagues come into town for work.

Most comfortable and cleanest hotel I’ve been in the area. Breakfast is amazing and staff service is great. Will definitely come back.

Very nice and accommodating staff, breakfast was very tasty

They staff was very nice the room was clean bed was soft!!

It is a reat location, but I didn't really like Valet parking only.

Sent me to a room on the 10th floor that wasn’t ready, had to go all the way back down to change, was never offered complimentary water like I seen the other guests getting during check in. Was never aware there is $30/night parking fee

It was a little frustrating getting our car at checkout, but they were super busy.

I loved everything about this hotel. From the location to the amenities, it was amazing. The staff were very professional and helpful. The room was flawless. I cannot think of one thing that I didn’t like about my stay.

It was a wonderful hotel stay out. It was good for breakfast. At 5:30 having two drinks and talking to the bartender that was very nice. The staff is wonderful to go to.

E Martin Luther King Jr. Boulevard Charlotte NC

Hotel highlights

  • Walking distance to NASCAR Hall of Fame and Spectrum Center
  • Free cooked-to-order breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in Charlotte Center City, Embassy Suites by Hilton Charlotte Uptown  is adjacent to NASCAR Hall of Fame and within a 10-minute walk of other popular attractions like Spectrum Center. This 3.5-star hotel has 250 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10:30 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Get a quick energy boost at the coffee shop/café, or meet other guests at the free manager's reception.


Rooms

All 250 accommodations afford space to spread out with dining areas and sitting areas. Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Microwaves, refrigerators, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.


Property features

Renovated in 2017, Embassy Suites by Hilton Charlotte Uptown  offers an indoor pool, free WiFi in public areas, and a business center. Valet parking is available for USD 30 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Studio Suite, 1 King Bed, Accessible

1 King Bed | Sleeps 4

Premium Suite, 1 King Bed

1 King Bed | Sleeps 6

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

Suite, 1 King Bed (Roll In Shower)

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites by Hilton Charlotte Uptown 

Everyone (22) Couples (1) Family (5)
4
Everyone

Fine and spacious rooms. A little noise from the neighbors. The hotel mistakenly lost an item that I left but the manager apologized and offer to mail a refund check.

By on Sep 15, 2020

Review comment responded on Sep 16, 2020

Dear Anonymous, We do our very best to locate misplaced or left behind items, but we are not always successful. I'm sorry we disappointed you. We value the feedback and hope to better serve you upon your return to the area. Sincerely, Mike Masri General Manager

5
Everyone

Loved everything about this hotel and their workers. Highly recommended

By on Jul 1, 2020

Review comment responded on Jul 1, 2020

Dear Traveler, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service and clean accommodations. Thank you for staying with us and we look forward to seeing you again. Best, Mike Masri General Manager

1
Family

Hotel was very dirty, workers think because off corona virus they can deny you anything they want. They still charge you for everything but not give you anything you paid for. A really bad place to stay.

By , from Miami florida on Jun 20, 2020

Review comment responded on Jun 20, 2020

I do apologize your experience wasn't great while visiting our property.

5
Everyone

By on Mar 2, 2020

Review comment responded on Mar 3, 2020

Dear Anonymous, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Mike Masri General Manager

2
Family

We got ready for bed and needed an outlet on my side of the bed. There wasn't one so we had to move the chair out to get to an outlet. When we moved the chair there was so much dirt & debris underneath it appeared it had never been vacuumed. Then my husband went to use the bathroom & discovered feces on the front of the toilet seat. Since we were ready for bed, he used hand sanitizer and cleaned it himself. When we checked out the next day the clerk only wanted to know if we had reported it the night before. The clerk did write it in the log but then just glossed over it and told me we didn't owe anything else. I never even got an apology for the condition of the room. For a $200 a night room I expect it to be clean.

By , from Hartwell, GA on Feb 23, 2020

Review comment responded on Feb 23, 2020

Dear Karen, I apologize that the cleanliness of your room was not met with our excellence in service. I will be sure to discuss this review with our housekeeping staff and heighten our awareness of such issues. We value you as our guest and hope to have you stay with us again. Thanks again for writing a review. Sincerely, Mike Masri General Manager

5
Business Business

Great location. This is a go-to property I book when I have colleagues come into town for work.

By on Jan 29, 2020

Review comment responded on Mar 18, 2020

Thank you so much!

5
Family with small children

Most comfortable and cleanest hotel I’ve been in the area. Breakfast is amazing and staff service is great. Will definitely come back.

By on Dec 27, 2019

5
Everyone

Very nice and accommodating staff, breakfast was very tasty

By on Dec 1, 2019

5
Everyone

They staff was very nice the room was clean bed was soft!!

By on Nov 23, 2019

5
Family

It is a reat location, but I didn't really like Valet parking only.

By on Nov 10, 2019

Embassy Suites by Hilton Charlotte Uptown 

401 E Martin Luther King Jr. Boulevard, Charlotte, NC 28202
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