Very nice and friendly staff
Excellent location and extremely helpful, friendly staff.
The Customer Service at the Hotel was great
Liked the staff and suite space and layout. Didn't like the fact that the lighting near the sofa was too dim for reading and that the bedroom couldnt be cooled sufficiently to enable confortable sleeping.
Nice but nothing special maybe due to covid
Helpful staff and management and great central location. Big rooms.
Nici overall
I enjoyed nothing, I made a mistake booking the date, called within 5 minutes but it was Orbits nonrefundable (another mistake) and no one was willing to work with me so I'll never stay at Embassy or use Orbits (or their affiliates) ever again.
I was very disappointed with the lack of parking available. It was not clear when I made the reservation that their only parking was through valet. That system was chaotic and at times stressful.
The property was well located in the city. The pool would’ve been better but there were way too many kids. The bed was nice.
Everything was nice! The hotel was very clean, and staff is really friendly. The bar staff was phenomenal. Valet parking: please be patient with them, especially during checkout. Their workers have to run to areas around the corner to get some cars. They valet staff is amazing and super hard workers!
The property was in a great location.
Beautiful hotel. Great staff. Room soo comfortable and super clean. Loved it and will definitely come back again
Embassy Suites is usually a really nice hotel, but I was disappointed with this visit. Firstly, the pool was closed for maintenance when I got there. I called before hand and was told it was open. That is the reason I even booked the room. As far as my room goes, i was disappointed with the cleanliness. There was food left in the refrigerator and an open bar of soap in the bathroom. The tissue hadn't been replaced neither. With Covid being an issue, I can't believe my room was really cleaned or sanitized in the state it was in. For this reason, I was greatly disappointed in my stay.
Excellent and conveniently located property. Quiet room, HVAC works great. Staff very friendly and efficient.
Not your typical Embassy Suites. I know Covid has made an impact. But we came here with our daughter and chose this location because of the indoor pool. Which was
Located in Charlotte Center City, Embassy Suites by Hilton Charlotte Uptown is within a 10-minute walk of popular sights such as Spectrum Center and Charlotte Convention Center. This 3.5-star hotel has 250 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10:30 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Get a quick energy boost at the coffee shop/cafe, or meet other guests at the free manager's reception.
Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Dining areas, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
Built in 2016, the brand new Embassy Suites by Hilton Charlotte Uptown offers an indoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 38 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and express check-in.
Very nice and friendly staff
Thank you for your business and staying with us.
Excellent location and extremely helpful, friendly staff.
Thank you for your business and staying with us. We are very happy you enjoyed your stay and experience.
The Customer Service at the Hotel was great
Thank you for your business and staying with us. We are very happy you had a great experience.
Liked the staff and suite space and layout. Didn't like the fact that the lighting near the sofa was too dim for reading and that the bedroom couldnt be cooled sufficiently to enable confortable sleeping.
Thank you for your business and feedback. We truly apologize for the inconvenience you incurred with the lighting and air conditioning in your guest suite.
Nice but nothing special maybe due to covid
Thank you for your business and staying with us.
Helpful staff and management and great central location. Big rooms.
Thank you for your feedback and your business. We are very happy you enjoyed your stay with us.
Nici overall
Jonathan, Thank you for your business and staying with us. We hope you come back and stay with us again in the future.
I enjoyed nothing, I made a mistake booking the date, called within 5 minutes but it was Orbits nonrefundable (another mistake) and no one was willing to work with me so I'll never stay at Embassy or use Orbits (or their affiliates) ever again.
Thank you for your feedback, we apologize for your inconvenience,.
Thank you for your business and choosing to stay with us.