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Recent guest reviews

Nice but nothing special maybe due to covid

Helpful staff and management and great central location. Big rooms.

Nici overall

I enjoyed nothing, I made a mistake booking the date, called within 5 minutes but it was Orbits nonrefundable (another mistake) and no one was willing to work with me so I'll never stay at Embassy or use Orbits (or their affiliates) ever again.

I was very disappointed with the lack of parking available. It was not clear when I made the reservation that their only parking was through valet. That system was chaotic and at times stressful.

The property was well located in the city. The pool would’ve been better but there were way too many kids. The bed was nice.

Everything was nice! The hotel was very clean, and staff is really friendly. The bar staff was phenomenal. Valet parking: please be patient with them, especially during checkout. Their workers have to run to areas around the corner to get some cars. They valet staff is amazing and super hard workers!

The property was in a great location.

Beautiful hotel. Great staff. Room soo comfortable and super clean. Loved it and will definitely come back again

Embassy Suites is usually a really nice hotel, but I was disappointed with this visit. Firstly, the pool was closed for maintenance when I got there. I called before hand and was told it was open. That is the reason I even booked the room. As far as my room goes, i was disappointed with the cleanliness. There was food left in the refrigerator and an open bar of soap in the bathroom. The tissue hadn't been replaced neither. With Covid being an issue, I can't believe my room was really cleaned or sanitized in the state it was in. For this reason, I was greatly disappointed in my stay.

Excellent and conveniently located property. Quiet room, HVAC works great. Staff very friendly and efficient.

Not your typical Embassy Suites. I know Covid has made an impact. But we came here with our daughter and chose this location because of the indoor pool. Which was

Fine and spacious rooms. A little noise from the neighbors. The hotel mistakenly lost an item that I left but the manager apologized and offer to mail a refund check.

Loved everything about this hotel and their workers. Highly recommended

Hotel was very dirty, workers think because off corona virus they can deny you anything they want. They still charge you for everything but not give you anything you paid for. A really bad place to stay.

We got ready for bed and needed an outlet on my side of the bed. There wasn't one so we had to move the chair out to get to an outlet. When we moved the chair there was so much dirt & debris underneath it appeared it had never been vacuumed. Then my husband went to use the bathroom & discovered feces on the front of the toilet seat. Since we were ready for bed, he used hand sanitizer and cleaned it himself. When we checked out the next day the clerk only wanted to know if we had reported it the night before. The clerk did write it in the log but then just glossed over it and told me we didn't owe anything else. I never even got an apology for the condition of the room. For a $200 a night room I expect it to be clean.

E Martin Luther King Jr. Boulevard Charlotte NC

Hotel highlights

  • Walking distance to Charlotte Convention Center and NASCAR Hall of Fame
  • Free cooked-to-order breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in Charlotte Center City, Embassy Suites by Hilton Charlotte Uptown  is adjacent to NASCAR Hall of Fame and within a 5-minute walk of other popular sights like Charlotte Convention Center. This 3.5-star hotel has 250 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10:30 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Get a quick energy boost at the coffee shop/cafe, or meet other guests at the free manager's reception.


Rooms

All 250 accommodations afford space to spread out with dining areas and sitting areas. Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Microwaves, refrigerators, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.


Property features

Built in 2016, the brand new Embassy Suites by Hilton Charlotte Uptown  offers an indoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 35 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and express check-in.

Room options

Suite, 2 Queen Beds, City View

2 Queen Beds | Sleeps 6

Studio Suite, 1 King Bed, Accessible

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, City View (Roll-In Shower)

2 Queen Beds | Sleeps 6

Suite, 1 King Bed, City View

1 King Bed | Sleeps 6

Guest reviews for Embassy Suites by Hilton Charlotte Uptown 

Everyone (20) Couples (5) Family (10)
4
Partner Couples

Nice but nothing special maybe due to covid

By on Dec 31, 2021

Review comment responded on Dec 31, 2021

Thank you for your business and staying with us.

5
Everyone

Helpful staff and management and great central location. Big rooms.

By on Nov 27, 2021

Review comment responded on Nov 27, 2021

Thank you for your feedback and your business. We are very happy you enjoyed your stay with us.

5
Partner Couples

Nici overall

By on Nov 24, 2021

Review comment responded on Nov 24, 2021

Jonathan, Thank you for your business and staying with us. We hope you come back and stay with us again in the future.

4
Everyone

By on Oct 6, 2021

1
Partner Couples

I enjoyed nothing, I made a mistake booking the date, called within 5 minutes but it was Orbits nonrefundable (another mistake) and no one was willing to work with me so I'll never stay at Embassy or use Orbits (or their affiliates) ever again.

By on Oct 4, 2021

Review comment responded on Oct 5, 2021

Thank you for your feedback, we apologize for your inconvenience,.

3
Family Friends

I was very disappointed with the lack of parking available. It was not clear when I made the reservation that their only parking was through valet. That system was chaotic and at times stressful.

By on Aug 23, 2021

Review comment responded on Aug 23, 2021

Thank you for your business and staying with us. We do apologize for any inconvenience you incurred with the valet parking.

3
Everyone

The property was well located in the city. The pool would’ve been better but there were way too many kids. The bed was nice.

By on Aug 4, 2021

Review comment responded on Aug 4, 2021

Thank you for your business and staying with us. We do apologize for any inconvenience you incurred with the usage of the swimming pool. We hope you will come back and stay with us again in the future.

5
Family

Everything was nice! The hotel was very clean, and staff is really friendly. The bar staff was phenomenal. Valet parking: please be patient with them, especially during checkout. Their workers have to run to areas around the corner to get some cars. They valet staff is amazing and super hard workers!

By on Aug 3, 2021

Review comment responded on Aug 3, 2021

Thank you for your business and your great feedback. We hope you will be back again to stay with us.

5
Family

The property was in a great location.

By on Jun 21, 2021

Review comment responded on Jun 21, 2021

Thank you for your business and choosing to stay with us. We are very happy you like the property and the location. We hope you will come back and stay with us again in the future.

5
Family

Beautiful hotel. Great staff. Room soo comfortable and super clean. Loved it and will definitely come back again

By on May 30, 2021

Review comment responded on May 30, 2021

Thank you for your business. We are very happy to have met your expectations during your stay. We look forward to hosting you again in the future.

Embassy Suites by Hilton Charlotte Uptown 

401 E Martin Luther King Jr. Boulevard, Charlotte, NC 28202
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