Skip to main content
Beginning of main content

Recent guest reviews

Room was old needs updates. Didn't feel clean to me.

Breakfast was tasty and staff was very helpful and friendly. Shower water temperature was usually only lukewarm and seemed to be controlled by hotel facilities management to conserve energy.

No service, same old price.

There were pubic hairs in the shower, ? mold on the ceilings, and brown chunks came out of the whirlpool jets. Was not expecting to pay for continental breakfast.

Nice rooms

Extra fees stayed first time better room for cheaper room no fees was not added first second time extra fees and room had was not the sweep

Staff was friendly and the location was great. No hassle checking in or out. My only issue was that the whirlpool tub in my room was visibly unclean. When I asked front desk for cleaner I was told they weren’t allowed to give guests chemicals ( understandable) and was offered Lysol spray. I was never offered any compensation or another room or even for an employee to clean it. I had to point out surface cleaner they had in the lobby and clean it myself. Good thing I travel with disinfectant and cleaner. Please note that the front desk person was polite and apologetic but didn’t really offer a resolve. I should never have to clean behind a previous guest.

It was fine. I would go there again.Nice people. Easy check in and check out. Wifi was good.

The lobby was great and offered a bright area for breakfast

They staff was really nice and accommodating. Great location.

quiet area,friendly staff, air conditioner was best.

Town Centre Blvd Pineville NC

Hotel highlights

  • Free WiFi and wired Internet in rooms
  • Free parking
  • Onsite dining
  • Indoor pool and outdoor pool

Carolina Place is a short stroll from Hilton Garden Inn Charlotte Pineville, and other popular attractions like Charlotte Premium Outlets are within a 15-minute drive. This 3-star hotel has 112 rooms and welcomes guests with a restaurant, an outdoor pool, and an indoor pool.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Hilton Garden Inn Charlotte Pineville's 112 rooms provide microwaves, refrigerators, and coffee makers. 49-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Free weekday newspapers, free local calls, and ironing boards are also available.


Property features

Hilton Garden Inn Charlotte Pineville features an indoor pool, an outdoor pool, and a 24-hour gym. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include WiFi in public areas, conference space, and a 24-hour business center.

Room options

2 Queens

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Suite, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Room, Accessible

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Garden Inn Charlotte Pineville

Everyone (18) Couples (6) Business (2) Family (6) Other (2)
5
Everyone

By on Feb 26, 2022

3
Family with small children

Room was old needs updates. Didn't feel clean to me.

By on Feb 22, 2022

Review comment responded on Mar 1, 2022

Thank you for taking the time to write a review for us. Although it's difficult to read the not-so-good reviews, we appreciate you for sharing your experience so that we can improve moving forward.

4
Friends

Breakfast was tasty and staff was very helpful and friendly. Shower water temperature was usually only lukewarm and seemed to be controlled by hotel facilities management to conserve energy.

By , from Colorado Springs on Dec 6, 2021

4
Partner Couples Business Business

No service, same old price.

By on Nov 18, 2021

Review comment responded on Nov 24, 2021

Thank you! Please let us know what we can do to improve your stay. Come back to see us soon! Hilton Garden Inn Front Desk

1
Everyone

By on Oct 16, 2021

5
Partner Couples

There were pubic hairs in the shower, ? mold on the ceilings, and brown chunks came out of the whirlpool jets. Was not expecting to pay for continental breakfast.

By on Aug 23, 2021

Review comment responded on Sep 9, 2021

We are sorry that your stay was not what you expected.

4
Partner Couples

Nice rooms

By on Aug 3, 2021

Review comment responded on Aug 18, 2021

Thank you for taking a moment to share your experience. I am happy to hear you found the time you spent in Pineville to your liking. We look forward to welcoming you back to our hotel in the future.

2
Everyone

Extra fees stayed first time better room for cheaper room no fees was not added first second time extra fees and room had was not the sweep

By on Jun 30, 2021

Review comment responded on Jun 30, 2021

Thank you staying with us, We will be addressing your concerns.

3
Partner Couples

Staff was friendly and the location was great. No hassle checking in or out. My only issue was that the whirlpool tub in my room was visibly unclean. When I asked front desk for cleaner I was told they weren’t allowed to give guests chemicals ( understandable) and was offered Lysol spray. I was never offered any compensation or another room or even for an employee to clean it. I had to point out surface cleaner they had in the lobby and clean it myself. Good thing I travel with disinfectant and cleaner. Please note that the front desk person was polite and apologetic but didn’t really offer a resolve. I should never have to clean behind a previous guest.

By on Jun 21, 2021

Review comment responded on Jun 28, 2021

Thank you for staying with us, We will be addressing your concerns.

5
Everyone

By on Apr 19, 2021

Review comment responded on Jun 13, 2021

Thank you!

Hilton Garden Inn Charlotte Pineville

425 Town Centre Blvd, Pineville, NC 28134
url importing http://www.orbitz.com/Charlotte-Hotels-Hilton-Garden-Inn-Charlotte-Pineville.h519725-p2.Hotel-Reviews
There was an error importing /Charlotte-Hotels-Hilton-Garden-Inn-Charlotte-Pineville.h519725-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Charlotte-Hotels-Hilton-Garden-Inn-Charlotte-Pineville.h519725-p2.Hotel-Reviews

Frequently asked questions