We checked in the person at the front desk provided no information at all about anything (like checkout or breakfast times). But that’s fine we got to the room and there where bugs crawling on the walls and ceiling (curtains). We immediately asked for a new room which also had bugs and we were told there is nothing they can do. We just drove 9 hours and had nowhere else to stay.
Reslly good place to stay
I like staying here because the front desk staff is so helpful and courteous. The hot breakfast bar is back open so that’s also a plus!
The heavier shades on the windows were made to not close shut so no blocking out the bright sun. Freezing cold in there. Hot breakfast was non existent. We were told it was only on weekends they didn't have hot breakfast which made no sense since that's likely a busier time for travelers. But Monday morning still no hot breakfast. They finally had a limited hot breakfast Tuesday.
The hallways/elevators smelled amazing, the room was comfortable, and the staff was GREAT! Parking was easy and accessible to the front & side doors.
Very clean and friendly staff.
The room was spacious. Great for families with small children. Beds were comfortable. Loved it!
We had a great stay. The breakfast was the best!!!
This is a condo with no housekeeping service and no one at the front desk after 5. Please note: This is not an oceanfront property. In fact it is about 1/4 mile from the beach and you must cross a busy highway to get to it. While we had a great two bedroom unit, if you run out of basic supplies like towels or toilet paper, you are on your own. The front desk staff was friendly when she check in. There is no information about the property amenities either in the information packet or in the room. The
Had to switch rooms due to foul odor in my room. Cleaning products used in hallway have a masculine scent to them. Doors are heavy and in the a.m. shut very loudly, easily hear noises/parties talking in adjacent room.
The lobby was clean. Staff was very helpful. Room was clean and smelled clean. Ate at bar food was fresh needed to better stock beer.
Enjoyed my stay! The bed was extremely comfortable and the room was spacious. I ordered room service for breakfast and the order was wrong a couple times, however, quickly resolved. Dinner and the bar area was great!!
Great place, lots of places to eat nearby, clean and comfy room and great staff.
The furniture very very old,bethroom same very old tiles,sink ,tub venity cabinet the silicon arownd the tub ,bethroom look teribel,I paid $155 a night ,I think for a room like this one $50 a night is to much
Very comforable stay in all aspects. Staff very courteous and friendly. Really nice breakfast, nominally charged. Overall most spacious yet cosy rooms I have stayed in a long time. Full Marks!
large rooms with sitting area, window shade was awesome, blocked out any outside light
Very spacious, clean room. Not vey well insulated, we could hear people all around even though the tv had volume control set. We were charged for adult breakfast buffet when my daughter is 12 and all the signs in the lobby clearly said kids 3-12. Even after I pointed out the sign to waiter they lied and said it was to 10. Frustrating but minor.
Four Points by Sheraton Charlotte - Pineville places you within a 15-minute drive of popular attractions such as NarroWay Theater and Billy Graham Library. This 85-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served each morning from 6:00 AM to 10:00 AM. Enjoy a bite to eat at Spinners Bar, the hotel's onsite restaurant.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also available. Housekeeping is available on request.
Renovated in 2017, Four Points by Sheraton Charlotte - Pineville offers a gym, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
We checked in the person at the front desk provided no information at all about anything (like checkout or breakfast times). But that’s fine we got to the room and there where bugs crawling on the walls and ceiling (curtains). We immediately asked for a new room which also had bugs and we were told there is nothing they can do. We just drove 9 hours and had nowhere else to stay.
Reslly good place to stay
I like staying here because the front desk staff is so helpful and courteous. The hot breakfast bar is back open so that’s also a plus!
Hello! Thank you for your review! We are thrilled you enjoyed the hot breakfast bar being back opened! We look forward to your next visit.
The heavier shades on the windows were made to not close shut so no blocking out the bright sun. Freezing cold in there. Hot breakfast was non existent. We were told it was only on weekends they didn't have hot breakfast which made no sense since that's likely a busier time for travelers. But Monday morning still no hot breakfast. They finally had a limited hot breakfast Tuesday.
Thank you for taking the time out to let us know how your stay was and the areas we need to improve to ensure a higher level of hospitality to our guest. We do apologize that your stay and our communication fail short.
The hallways/elevators smelled amazing, the room was comfortable, and the staff was GREAT! Parking was easy and accessible to the front & side doors.
It is always so great hearing positive reviews of our guest stays with us. Thank you for the awesome 5 out of 5 rating. I can not tell you how much this means to our team. We do hope that you will stay again when your travels bring you to the area. Thank you again for the amazing rating and for taking the time out.
Thank you so much for staying with us and for taking the time to let our team know your enjoyed your stay and for the amazing 5 out of 5 rating. It's always so wonderful to receive positive feedback.
Very clean and friendly staff.
Thank you so much for not only taking the time to let us know how your stay was, but for the 5 out of 5 rating!!! Thank you again and we hope to see you the next time your travels bring you in the area.
Hello, Thank you for taking the time to review how your stay was.
Thank you for taking the time to leave a review.
The room was spacious. Great for families with small children. Beds were comfortable. Loved it!
Thank you so much for the review. We hope to see you the next time you are in the area.
Rodrigo, our entire hotel team says Thank You! we are so glad that you enjoyed your stay with us and it was a 5 out of 5.