Loved the bar and breakfast! Delicious and great service.
Na
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Quiet environment
Friendly helpful staff
Property was conveniently close to where I needed to go and the staff was very friendly. It was a very easy check in and out process as well. I intend on staying there again.
Very clean comfortable room, stay was very friendly, check-in and checkout were easy. Hotel was very quiet.
I did not like the fact I call on Thursday night and the lady hang up on me
It was comfortable and convenient . Friendly staff and clean
Friendly, helpful staff. Very welcoming and a pleasure to work with.
Clean. Comfortable beds. Close to the airport. Friendly staff
Staying at this property is a great experience. From check in to check out, customers can expect a superior level of service, comfort, cleanliness and convenience. I highly recommend the Hilton Garden Inn - Charlotte Airport to anyone coming to the area and looking for a truly great place to stay.
Nice hotel close to the airport. Very clean and sanitization was very obvious. The cost was reasonable for a known brand that I have used before. Negatives: Tried to request a wake call without any luck. Called the front desk twice and let the phone ring for a very long time without any result. It would be nice to have a Channel Guide available in the room or at least available at the check in desk to request. Final negative and this the same at simmingly all hotels. The toilet is ridiculously low. It is very hard for a senior citizen (in this case 71) to first lower themselves to sit and then getting off is even harder. Hopefully at some point when you refresh your properties you'll include replacing the toilets with the chair height ones. Then you can take all the removed toilets and donate them to some non-profit that will make use of them.
Beautiful property. Only issue we had was our comforter was on the wrong side. We noticed when we went to bed that the comforter part on our skin was embroidered. When we flipped it over there were purple stains all over the embroidered part of the white comforter. I went down and let the front desk staff know and they offered me another comforter. The comforter smelled of Clorox so we knew it was clean..it’s just that the room staff flipped it for some reason. Other than that..everything was clean. The hotel is nice and the breakfast was nice mix of meats, eggs, grits and fruit. Would definitely stay here again!
The front desk clerk was extremely nice & helpful.
Close to airport. Friendly staff. Airport shuttle.
Located within 2 miles (3 km) of Charlotte Regional Farmers Market, Hilton Garden Inn Charlotte Airport is within 3 miles (5 km) of York Road Community Park. This 3-star hotel welcomes guests with 157 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:30 AM to 9:00 AM.
All 157 soundproofed rooms provide MP3 docks, microwaves, and refrigerators. Guests can expect free WiFi and wired Internet, along with 42-inch flat-screen TVs and pay movies. Free newspapers, free local calls, and safes are also standard.
Guests of Hilton Garden Inn Charlotte Airport have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a 24-hour business center, express check-in, and free newspapers.
Loved the bar and breakfast! Delicious and great service.
Na
Shayla, we are delighted to read the review of your stay at Hilton Garden Inn Charlotte Airport. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us! It was our pleasure hosting you, and we hope to see you again whenever you return to Charlotte. Sincerely, Hilton Garden Inn Charlotte Airport Management
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Pamela, we are delighted to read the review of your stay at Hilton Garden Inn Charlotte Airport. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us! It was our pleasure hosting you, and we hope to see you again whenever you return to the area. Sincerely, Hilton Garden Inn Charlotte Airport Management
Quiet environment
Abayomi, thank you for choosing Hilton Garden Inn Charlotte Airport for your recent stay and for sharing your experience with fellow travelers. We hope to have the pleasure of accommodating you again soon. Sincerely, Hilton Garden Inn Charlotte Airport Management
Friendly helpful staff
Thank you for the generous review of Hilton Garden Inn Charlotte Airport. We are delighted to know you had a great stay and that you were impressed with our cordial associates. Your compliments will surely be shared with our team. We value your feedback and look forward to your next visit. Sincerely, Hilton Garden Inn Charlotte Airport Management
Property was conveniently close to where I needed to go and the staff was very friendly. It was a very easy check in and out process as well. I intend on staying there again.
We appreciate your perfect review of Hilton Garden Inn Charlotte Airport. It’s an absolute delight to know our location was perfect for your plans and that you were impressed with our outstanding hospitality. We value your business and look forward to welcoming you back soon. Sincerely, Hilton Garden Inn Charlotte Airport Management
Very clean comfortable room, stay was very friendly, check-in and checkout were easy. Hotel was very quiet.
We are delighted to read the review of your stay at Hilton Garden Inn Charlotte Airport. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us! It was our pleasure hosting you, and we hope to see you again whenever you return to Charlotte. Sincerely, Hilton Garden Inn Charlotte Airport Management
I did not like the fact I call on Thursday night and the lady hang up on me
Thank you for your review! Customer service is our highest priority and we are disappointed to learn that we did not live up to our high standards on this particular visit. We appreciate you sharing this feedback with our team so that necessary changes can be made right away. We hope that you will stay with us again in the future so that we may provide the excellent experience that you and all of our guests deserve.
It was comfortable and convenient . Friendly staff and clean
Thank you for your 5 star review. We appreciate your kind words about our comfortable atmosphere, convenient location, friendly team, and clean environment. Please visit us again soon.
Pat, thank you for being our guest and for your wonderful feedback! It was delightful to read you were impressed with our delicious breakfast and other amenities and that the thoughtful service provided by our dedicated associates exceeded your expectations. We look forward to serving you again at Hilton Garden Inn Charlotte. Sincerely, Hilton Garden Inn Charlotte Airport Management