Room was not clean on arrival. Dirty towel and garbage in the trash can. Front desk was careless and unhelpful. Reservation cancelled.
Every employee I came in contact with was amazing. It is obvious that they take pride in their job including front desk clerk, room attendant, and breakfast buffet manager.
Great hotel and location for dinner, shopping. The staff was very helpful and even called the room to make sure everything was perfect
The hotel is very nice, extremely clean and the breakfast was delicious. More importantly the staff that was there on August 11, 2019 serving breakfast went above and beyond to accommodate my two-year-old and I. It was absolutely refreshing to experience that kind of customer care and hospitality.
Very nice place to stay. Clean. Nice gym. Great included breakfast. If it matters, just know bathroom door doesn’t have a lock and It’s a slider style door and ours was very hard to slide.
The decor was very modern and fresh and new, which was nice. The only weird thing was that the bathroom and the closet shared a sliding door - looked really cool but meant that you couldn’t lock the bathroom door!
Overall pleasant experience. Everyone was helpful. The room was clean and conditions were very good.
Clean. Nice staff. Good breakfast. Close to restaurants.
Staff was friendly, Room was better than i thought it would be. I didn't want to check out.
This hotel was awesome. The location is amazing. It is close to a bunch of stores, which is great being that we were traveling with an infant and were able to make quick runs for things we needed and forgot at home. There is also a great variety of food options nearby. As for the hotel itself it was clean and the staff was very courteous. We will definitely be back when we return to North Carolina!
The facility was clean and the staff was friendly and helpful. Would happily stay there again.
Located in Southeast Raleigh, Hampton Inn & Suites Knightdale Raleigh is within a 15-minute drive of popular attractions such as Triangle Town Center and Coastal Credit Union Music Park at Walnut Creek. This 110-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free breakfast is offered each morning from 6 AM to 10 AM.
All of Hampton Inn & Suites Knightdale Raleigh's 110 heated rooms provide sofa beds, microwaves, and refrigerators. 32-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Free local calls, safes, and designer toiletries are also available.
At Hampton Inn & Suites Knightdale Raleigh, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Room was not clean on arrival. Dirty towel and garbage in the trash can. Front desk was careless and unhelpful. Reservation cancelled.
Thank you for your rating. Barry Eagle, Owner
Every employee I came in contact with was amazing. It is obvious that they take pride in their job including front desk clerk, room attendant, and breakfast buffet manager.
Thank you for your review. I am happy to hear that our staff was amazing and that you enjoyed your stay with us overall! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner
Great hotel and location for dinner, shopping. The staff was very helpful and even called the room to make sure everything was perfect
Thank you for your review. I am happy to hear that you enjoyed our hotel's location and that our staff was helpful! We hope that you will stay with us again when you travel back to the area. Barry Eagle, Owner
The hotel is very nice, extremely clean and the breakfast was delicious. More importantly the staff that was there on August 11, 2019 serving breakfast went above and beyond to accommodate my two-year-old and I. It was absolutely refreshing to experience that kind of customer care and hospitality.
Thank you for your review. I am happy to hear that our staff was very accommodating and that you enjoyed our amenities! We hope that you will stay with us again when you travel back to Knightdale. Barry Eagle, Owner
Very nice place to stay. Clean. Nice gym. Great included breakfast. If it matters, just know bathroom door doesn’t have a lock and It’s a slider style door and ours was very hard to slide.
Thank you for your review. I am glad to hear that you felt well accommodated during your stay with us! Thank you for bringing your maintenance concern to my attention, I will reach out to management to address this so we will improve in the future. I hope that you will stay with us again when you travel back to Knightdale. Barry Eagle, Owner
The decor was very modern and fresh and new, which was nice. The only weird thing was that the bathroom and the closet shared a sliding door - looked really cool but meant that you couldn’t lock the bathroom door!
Thank you for your review. I'm glad to hear you had a great stay with us and enjoyed our modern decor! I appreciate your feedback on the sliding doors and we will consider this during future projects. We hope to see you back again soon! Barry Eagle, Owner
Overall pleasant experience. Everyone was helpful. The room was clean and conditions were very good.
Thank you for your review. I'm very pleased to hear that you felt so well accommodated during your stay with us and enjoyed our facility and staff. We hope to see you back again during your future travels! Barry Eagle, Owner
Thank you for your rating. Barry Eagle, Owner
Clean. Nice staff. Good breakfast. Close to restaurants.
Thank you for your review. I'm glad that you enjoyed our great staff, location, and amenities during your time with us in Knightdale. We hope to see you back again in the future! Barry Eagle, Owner
Thank you for your review. I am disappointed to hear that we were unable to meet your expectations during your stay with us. I want to sincerely apologize for the cleanliness and service issues that you encountered. Your feedback will be used in future training sessions with our staff. I take all of your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. Again, I sincerely apologize and wish you safe travels in the future. Barry Eagle, Owner