Grand Tuscany Hotel

4.0 star property

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Photo gallery for Grand Tuscany Hotel

Down comforters, pillowtop beds, in-room safe, desk
Breakfast, lunch and dinner served
Lobby sitting area
Living area | 36-inch flat-screen TV with cable channels, TV
Sundeck

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
12801 Northwest Fwy, Houston, TX, 77040
  • Place, Cinemark Tinseltown Houston 290
    ‪7 min walk‬
  • Place, Daikin Park
    ‪16 min drive‬
  • Place, NRG Stadium
    ‪21 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Single Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Double Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Houston

Located in Fairbanks, Grand Tuscany Hotel is within a 15-minute drive of popular attractions such as CityCentre and Sam Houston Race Park. This 280-room, 4-star hotel has conveniences like free in-room WiFi, a gym, and a lazy river.

What's nearby

  • Cinemark Tinseltown Houston 290 - 7 min walk - 0.4 miles
  • CityCentre - 13 min drive - 13.4 miles
  • Daikin Park - 16 min drive - 15.0 miles
  • Toyota Center - 17 min drive - 15.5 miles
  • NRG Stadium - 21 min drive - 19.4 miles

Getting around

  • Kinder Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬17 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Hartz Chicken Buffet - ‬3 min drive
  • ‪Pappas Bar-B-Q - ‬4 min walk
  • ‪JCI- James Coney Island - ‬17 min walk

About this property

Grand Tuscany Hotel

At Grand Tuscany Hotel, guests enjoy features like a lazy river, a gym, and free WiFi in public areas. Valet parking is available for USD 20.00 per day. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this family-friendly hotel include meeting rooms, a conference center, and a seasonal outdoor pool.
Guests can expect free WiFi and 36-inch flat-screen TVs with cable channels. Pillowtop beds sport down comforters and bathrooms offer hair dryers. Coffee makers, free long-distance calls, and free local calls are also available.
Recreational amenities at the hotel include a lazy river, a fitness center, and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Barista
  • Brasserie
  • Venetian Grill and Bar

Things to do

  • Gym
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • Lazy river
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center (19,000 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - October 2019
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 20.00 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 31 to October 31.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Houston
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Hotel Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow

Frequently asked questions

What's there to see around Grand Tuscany Hotel?

This hotel is situated in Fairbanks, close to Memorial City Mall and CityCentre. Karbach Brewing is also within a driving distance of 3.6 mi.

Will I be able to park at Grand Tuscany Hotel?

Yes, uncovered valet parking is offered for USD 20.00 per day with in/out privileges. Though parking is limited, accessible parking and free RV/bus/truck parking are also available.

Does Grand Tuscany Hotel include a casino?

No, Grand Tuscany Hotel doesn't have a casino.

Is there an indoor pool at Grand Tuscany Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from March 31 until October 31.

What amenities will couples enjoy at Grand Tuscany Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a meal delivery service as well as a bar.

Are there hot tubs at Grand Tuscany Hotel?

No, there isn't a spa tub at this hotel.

Does Grand Tuscany Hotel have a restaurant that serves breakfast?

Yes, Grand Tuscany Hotel serves a full breakfast for a surcharge each morning at Brasserie.

Does Grand Tuscany Hotel allow pets to stay free of charge?

No, pets aren't allowed at Grand Tuscany Hotel though service animals are welcome.

Does Grand Tuscany Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Grand Tuscany Hotel?

The closest major airport to Grand Tuscany Hotel is George Bush Intercontinental Airport (IAH), which is 26.6 mi away (35 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is located 23.1 mi away (46-minute drive).

Are there rooms with balconies at Grand Tuscany Hotel?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy pool or city views.

Does Grand Tuscany Hotel host weddings?

Take advantage of the wedding venue at Grand Tuscany Hotel if you plan to say "I do" during your trip.

Grand Tuscany Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 500 out of 1110 reviews
Rating 8 - Good. 185 out of 1110 reviews
Rating 6 - Okay. 145 out of 1110 reviews
Rating 4 - Poor. 100 out of 1110 reviews
Rating 2 - Terrible. 180 out of 1110 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kayla

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Thank you for the great experience!
Stayed 2 nights in Apr 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023

6/10 Okay

Anjanette

Stayed 1 night in May 2024

8/10 Good

Ajaysia

Stayed 3 nights in Apr 2024

10/10 Excellent

Linda

Stayed 3 nights in May 2024

10/10 Excellent

Misheal

Stayed 2 nights in Mar 2024

2/10 Terrible

Lesly

Stayed 3 nights in Jun 2024

10/10 Excellent

Mariah

Liked: Cleanliness
.
Stayed 2 nights in Feb 2024

10/10 Excellent

joni

Stayed 1 night in Jun 2024

8/10 Good

April

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

ashley

Disliked: Property conditions & facilities
Didn’t get to stay because the power was out and having a hard time getting refunded back.
Stayed 3 nights in May 2024

8/10 Good

Roshaunn

Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica, Athens

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing Emerson. Shannon
Stayed 3 nights in Feb 2024

2/10 Terrible

Bill

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Turned me away at the door do to damage from a storm. Never notifies me a now won’t return Expedia calls so I’m not getting a refund. Expedia and the hotel suck.
Stayed 2 nights in May 2024

2/10 Terrible

Tatyana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lights was off
Stayed 1 night in May 2024

10/10 Excellent

Fuechee

Stayed 1 night in May 2024

10/10 Excellent

Sanai

Stayed 4 nights in May 2024

10/10 Excellent

Jaquita

Stayed 2 nights in May 2024

2/10 Terrible

Maria del Pilar, Mexico

Stayed 3 nights in May 2024

10/10 Excellent

DERIK

Liked: Cleanliness
Stayed 1 night in May 2024

2/10 Terrible

Darren

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
N/A
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer, New Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfortable rooms.
Stayed 1 night in May 2024

6/10 Okay

Lorena

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

2/10 Terrible

Yu Yang

Business traveler
We rated overall rating one star with three stars on all other questions because, as per Expedia, the property manager was not able to issue the refund even the hotel was the one who could not check in and provided us alternative solutions due to the power outage. 3 stars from the rest were for the experiences we encountered that night at the hotel before we left. We arrived Double Tree hotel around 18:15 on May 16, 2024, the hotel had power outage due to the severe storm weather that evening. The concierge and customer service desks were not helpful on providing the updated info at all. All they said was that they were also waiting for more info from their GM. Luckily they were at least able to provide us water bottles upon our request. We sat there from 18:15 to around 21:00 with no further updates or any proposed solutions, so we booked another hotel in different cities. When we arrived another hotel, Comfort Inn around IAH airport, it also had power outage, but its GM greeted all the incoming guests at the front door and answered our questions. Comfort Inn GM said we could either get the full refund due to the weather and the power outage, or she could assist to online check in with the emergency room cards. Here you should be able to see how different management treating its valuable customers especially during the special circumstance. I rated that particular Comfort Inn 5 stars because of that, and so Double Tree in this location only received 1 star.
Stayed 1 night in May 2024

2/10 Terrible

Nairobi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was closed and guest weren’t notifed. Terrible experience with Expedia. I will never book anything with Expedia ever again in my life.
Stayed 2 nights in May 2024