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Grand Tuscany Hotel

4.0 star property

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Photo gallery for Grand Tuscany Hotel

Reception
Seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Exterior
Breakfast, lunch and dinner served
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
12801 Northwest Fwy, Houston, TX, 77040
  • Place, Cinemark Tinseltown Houston 290
    ‪7 min walk‬
  • Place, Daikin Park
    ‪16 min drive‬
  • Place, NRG Stadium
    ‪21 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

Down comforters, pillowtop beds, in-room safe, desk

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Single Room

Down comforters, pillowtop beds, in-room safe, desk

Standard Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Single Room, Pool View

Down comforters, pillowtop beds, in-room safe, desk

Junior Single Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Double Room, Pool View

Down comforters, pillowtop beds, in-room safe, desk

Junior Double Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Houston

Located in Fairbanks, Grand Tuscany Hotel is within a 15-minute drive of popular attractions such as CityCentre and Sam Houston Race Park. This 280-room, 4-star hotel has conveniences like free in-room WiFi, a gym, and a lazy river.

What's nearby

  • Cinemark Tinseltown Houston 290 - 7 min walk - 0.4 miles
  • CityCentre - 13 min drive - 13.4 miles
  • Daikin Park - 16 min drive - 15.0 miles
  • Toyota Center - 17 min drive - 15.5 miles
  • NRG Stadium - 21 min drive - 19.4 miles

Getting around

  • Kinder Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬17 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Pappas Bar-B-Q - ‬4 min walk
  • ‪Hartz Chicken Buffet - ‬3 min drive
  • ‪Jack in the Box - ‬17 min walk

About this property

Grand Tuscany Hotel

At Grand Tuscany Hotel, guests enjoy features like a lazy river, a gym, and free WiFi in public areas. Valet parking is available for USD 20.00 per day. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this family-friendly hotel include meeting rooms, a conference center, and a seasonal outdoor pool.
Guests can expect free WiFi and 36-inch flat-screen TVs with cable channels. Pillowtop beds sport down comforters and bathrooms offer hair dryers. Coffee makers, free long-distance calls, and free local calls are also available.
Recreational amenities at the hotel include a lazy river, a fitness center, and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Barista
  • Brasserie
  • Venetian Grill and Bar

Things to do

  • Gym
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • Lazy river
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center (19,000 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - October 2019
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 50.00

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 20.00 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 31 to October 31.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Crowne Plaza Northwest-Brookhollow

Crowne Plaza Northwest-Brookhollow Hotel

Crowne Plaza Northwest-Brookhollow Hotel Houston

Crowne Plaza Northwest-Brookhollow Houston

Crowne Plaza Northwest Brookhollow

Crowne Plaza Northwest-Brookhollow Hotel Houston

Crowne Plaza Northwest-Brookhollow Hotel

Crowne Plaza Northwest-Brookhollow Houston

Houston Crowne Plaza Northwest-Brookhollow Hotel

Hotel Crowne Plaza Northwest-Brookhollow

Crowne Plaza Northwest Brookhollow

Crowne Plaza Northwest-Brookhollow Hotel Houston

Crowne Plaza Northwest-Brookhollow Hotel

Crowne Plaza Northwest-Brookhollow Houston

Hotel Crowne Plaza Northwest-Brookhollow Houston

Houston Crowne Plaza Northwest-Brookhollow Hotel

Hotel Crowne Plaza Northwest-Brookhollow

Frequently asked questions

What's there to see around Grand Tuscany Hotel?

This hotel is situated in Fairbanks, close to Memorial City Mall and CityCentre. Karbach Brewing is also within a driving distance of 3.6 mi.

How much does it cost to stay at Grand Tuscany Hotel?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Grand Tuscany Hotel on Jun 2, 2026 start from $139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Grand Tuscany Hotel?

Yes, valet parking is offered for USD 20 per day with in/out privileges and self parking is available for USD 10 per day with in/out privileges. Though parking is limited parking, free RV/bus/truck parking and wheelchair-accessible van parking are also available.

Does Grand Tuscany Hotel include a casino?

No, Grand Tuscany Hotel doesn't have a casino.

Is there an indoor pool at Grand Tuscany Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from March 31 until October 31.

What do couples enjoy most about Grand Tuscany Hotel?

Couples staying at this hotel will appreciate amenities like a down comforter and meal delivery service as well as a restaurant.

Are there hot tubs at Grand Tuscany Hotel?

No, this hotel doesn't have a spa tub.

Does Grand Tuscany Hotel have a restaurant that serves breakfast?

Yes, Grand Tuscany Hotel serves a full breakfast for a surcharge each morning at Brasserie.

Does Grand Tuscany Hotel allow pets to stay free of charge?

No, pets aren't allowed at Grand Tuscany Hotel though service animals are welcome.

Are there connecting rooms at Grand Tuscany Hotel?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Grand Tuscany Hotel?

The closest major airport to Grand Tuscany Hotel is George Bush Intercontinental Airport (IAH), which is 26.6 mi away (35 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is located 23.1 mi away (46-minute drive).

Are there rooms with balconies at Grand Tuscany Hotel?

Yes, some guestrooms at this hotel offer a furnished balcony/patio where guests can enjoy city and pool views.

Does Grand Tuscany Hotel host weddings?

Take advantage of the wedding venue at Grand Tuscany Hotel if you plan to say "I do" during your trip.

Grand Tuscany Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 63 reviews
Rating 8 - Good. 9 out of 63 reviews
Rating 6 - Okay. 12 out of 63 reviews
Rating 4 - Poor. 9 out of 63 reviews
Rating 2 - Terrible. 4 out of 63 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities
The hotel is beautiful, and the staff is very nice. However, the pool could use some cleaning.
Stayed 2 nights in May 2026

6/10 Okay

David

Traveled with partner
Disliked: Amenities
Nothing
Stayed 2 nights in May 2026

6/10 Okay

Jacob

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Parking is not free even though you reserve to stay. You have to $10 a night to stay parked at the hotel you already paid for. Breakfast isn’t complimentary and it’s pricey for what they serve. Better to outsource for breakfast. Also no fridge in the room and microwave is only in the lobby. But overall cleanliness is a very clean hotel.
Stayed 3 nights in May 2026

4/10 Poor

Aaron

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, lot of trash from last guests, rooms windows has a leak, shower was dirty and mirror was filthy & looked like there was saliva on it.
Stayed 1 night in May 2026

10/10 Excellent

Leslie Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful. The entrance was stunning. Room was spacious
Stayed 2 nights in May 2026

6/10 Okay

Alma

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We received housekeeping services on our final day (we were there 3 nights) but the beds were not made as you would expect. Rather, they sloppily threw the sheets and covers over the pillows (barely). They did not vacuum. But at least we got clean clean towels. Don’t plan to stay here if you’re looking for a quiet weekend getaway.
Stayed 3 nights in May 2026

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and made our experience want to come back and enjoy another relaxing vacation
Stayed 1 night in May 2026

10/10 Excellent

Eufuru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was great! The only problem was it was pouring rain so we
Stayed 1 night in Apr 2026

4/10 Poor

Ketha

Liked: Staff & service
Disliked: Cleanliness, amenities
Room smelt like fee. It was very disturbing. Stains on the sheets, glad I always bring my own. The building itself is nice but it needs a lot of improvement
Stayed 2 nights in May 2026

4/10 Poor

Gonzalo, KATY

Traveled with family
Disliked: Cleanliness, staff & service
The room was not cleaned, I had to request towels as were not returned. The room is ok, need some painting and an extractor at the bathroom. The parking is 10$ a night, just because .....
Stayed 3 nights in May 2026

8/10 Good

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Had to ask several times before finally receiving fresh towels. My only complaint was pool wasn't heated and needed to be cleaned.
Stayed 2 nights in May 2026

6/10 Okay

Tashea

Disliked: Amenities
Rooms don’t have a microwave …..hotel was empty staff wouldn’t change room to a ground ….cleanness okay tho
Stayed 2 nights in May 2026

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed at this hotel for our anniversary and we enjoyed it. Our room was nice and clean. The staff were also helpful. The only negative I had was that the gym wasn’t that big and there wasn’t any place in the hotel to get water like a water fountain or water dispenser.
Stayed 2 nights in May 2026

6/10 Okay

Malachi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The showers don’t have warm water everything else was good house keeping comes everyday to take any trash and gives you new towels
Stayed 3 nights in Apr 2026

10/10 Excellent

Sonya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we needed, perfect location, perfect atmosphere friendly staff very clean facility
Stayed 2 nights in Apr 2026

10/10 Excellent

Dare

Stayed 1 night in Mar 2026

10/10 Excellent

Joshua Heber

Stayed 2 nights in May 2026

6/10 Okay

December

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Rooms are not clean. Although it appears that they are attempting to upgrade the property, the effort seems clear however, the rooms are filthy. They need to put more attention to detail and actually clean the rooms. Staff is amazing. Check-in is amazing. Parking attendance are amazing overall the day was great room is just filthy. I would not read patronize the site until or unless their stars increased to four and above for cleanliness.
Stayed 3 nights in May 2026

4/10 Poor

Steven

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The shower water came out brown . Soda in the lobby was terribly over priced. The restaurant wasn’t open as stated. No extra pillows when asked . Just an over all bad experience
Stayed 1 night in May 2026

10/10 Excellent

June, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the property and I love the room. The pool was nice and wonderful.
Stayed 1 night in May 2026

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No mention of a $10.00 fee to park on site. The pool was closed for no apparent reason.
Stayed 1 night in May 2026

8/10 Good

Markel

Stayed 1 night in May 2026

10/10 Excellent

Bryant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2026

4/10 Poor

DeJa

Traveled with family
Disliked: Cleanliness
The room had one towel, one hand towel. The room I booked was a 2 bed room. Everything else had sets of 2. Cups, coffee etc. when I tried to call the desk the phone didn’t work. Went downstairs to find the person manning the desk doesn’t have access to towels as well as the cleaning people went home for the day. I was told to check the pool area for extra towels only to find a bunch of dirty towels everywhere. The guy was able to get towels from another room and give me. This happened pretty much every day for my 3 day trip. The room wasn't cleaned when I asked for new sheets they just reused the same sheets(makeup stain on the pillow case). My mom got Keurig sickness from a dirty keurig in the room. When we ask the cleaning lady for new cups not only did she have her AirPods in but she told us to clean them in the bathroom sink…When I told her the cups were dirty and we wanted new ones she sighed took the cups and came back maybe 5 minutes later with thanked her and she said yep and walked away. Last day im on a different floor to use the ice machine (only levels 5 and 7 had them) the elevator opened partially while still in the elevator I hit the emergency button. No one came my mom and I had to push/pull the doors open. After telling the manager everything she refunded us for just a day. The guy manning the desk overnight did his best with what he had even though he didn’t have the tools for success and he was very nice. They only got 3 stars for the pool alone.
Stayed 3 nights in Apr 2026

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2026

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