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Recent guest reviews

Would not stay there again

It was pretty expensive with the added costs of parking, but we were glad there was a secure garage. We needed the downtown location so it worked out. Staff was very friendly and accommodating.

Everything was good

It didn’t come across as safe, there was no restaurant open at the hotel or near by.

EASY CHECK IN AND, EASY PARKING , GREAT AND FRIENDLY STAFF

False advertising about free parking. We were charged 30 dollars. Everything else very good.

Easy access to Metro terminus, trams in Main Street and 10 minute walk to central shopping precinct

I reserved A king room and they wouldn’t give us one. My husband and I had to sleep in 2 separate full size beds. There was blood on the toilet seat. The room was so small and you could hear the next rooms tv all night.

My only complaint was the $27 plus tax per night fee for the garage was not made known before I arrived.. Felt like a surprise or hidden fee.

Everything at the hotel was fine. The area surrounding the hotel seemed to have too many homeless sleeping within a short distance making it uncomfortable when navigating the area on foot.

Outdated. The parking is terrible and expensive. Wasn’t worth the money I paid

It was clean and nice. BUT: The staff acted like the were court order to work there. I booked two nights, went to work the day after my first night and when I returned everything I’d left in the room was thrown away. Luckily they still had the trash bag. When I called the front desk the had no idea I had booked two nights until they looked it up. “Oh so you’re staying two night?” Well yeah that’s what I booked. I ordered from the restaurant for a pick order, when I went down to get it I told the bar tender I was there to get my order. She said ok and never went to get it or tell anyone else. I had to go to the front desk and they got the waiter to come over. He said they ran out of chicken and it wasn’t ready and for me to go back up to my room and they’d call me. No “sorry about the inconvenience” nothing. Totally not what I’m use to with a holiday inn. I won’t be going back.

We have a great time. The hotel is centrally located in the walking distance to the metro.

There is too much to type to describe how horrible this stay was for myself and my family. Long story short, we chose to drive home (2 1/2 hours away at midnight) instead of staying the second night we paid for. Staff was horrible, rude, and condescending. Upper management did amazing at compensating us for our trip but it will not be enough. We will never stay here again.

Main St Houston TX

Hotel highlights

  • Walking distance to Toyota Center and Discovery Green
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Houston, Holiday Inn Houston Downtown, an IHG Hotel is a leisurely stroll from popular sights such as Toyota Center and Discovery Green. This 3-star hotel has 213 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

Holiday Inn Houston Downtown, an IHG Hotel's 213 air-conditioned rooms provide microwaves, coffee makers, and free newspapers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are other standard amenities.


Property features

Holiday Inn Houston Downtown, an IHG Hotel features a gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 15 per night, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, a computer station, and a terrace.

Room options

Standard Room, 1 King Bed, Accessible (Comm, Tub)

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Accessible (Comm, Tub)

2 Double Beds | Sleeps 4

Standard Room

1 Double Bed | 1 King Bed | Sleeps 2

Premium Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Houston Downtown, an IHG Hotel

Everyone (17) Couples (5) Family (7)
4
Business Business

Would not stay there again

By on Jan 28, 2022

Review comment responded on Feb 18, 2022

Thank you for the feedback. Please feel free to reach out directly to discuss further.

5
Family with small children Business Business

It was pretty expensive with the added costs of parking, but we were glad there was a secure garage. We needed the downtown location so it worked out. Staff was very friendly and accommodating.

By on Sep 13, 2021

Review comment responded on Sep 14, 2021

Thank you so much for your feedback! We're are so glad you felt secure as this is our number 1 priority. We look forward to seeing you again soon!

5
Family

Everything was good

By on Aug 6, 2021

Review comment responded on Aug 22, 2021

Thank you so much for your positive feedback!

1
Partner Couples

It didn’t come across as safe, there was no restaurant open at the hotel or near by.

By on Jun 10, 2021

Review comment responded on Jul 1, 2021

I am so sorry you felt this way. The hotel actually takes security very seriously and this is why our entrances are key access only. We also have on site security and lot attendants. Our section of the downtown area is very "empty " as many business have yet to reopen and return to work.

3
Everyone

By on Jun 8, 2021

5
Everyone

By on Jun 6, 2021

5
Everyone

By on Jun 5, 2021

5
Partner Couples

EASY CHECK IN AND, EASY PARKING , GREAT AND FRIENDLY STAFF

By , from HOUSTON on Nov 23, 2020

Review comment responded on Dec 7, 2020

Thank you for the positive review! We look forward to seeing you again soon!

4
Everyone

By on Dec 12, 2019

4
Family

False advertising about free parking. We were charged 30 dollars. Everything else very good.

By on Dec 11, 2019

Holiday Inn Houston Downtown, an IHG Hotel

1616 Main St, Houston, TX 77002
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