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Recent guest reviews

EASY CHECK IN AND, EASY PARKING , GREAT AND FRIENDLY STAFF

False advertising about free parking. We were charged 30 dollars. Everything else very good.

Easy access to Metro terminus, trams in Main Street and 10 minute walk to central shopping precinct

I reserved A king room and they wouldn’t give us one. My husband and I had to sleep in 2 separate full size beds. There was blood on the toilet seat. The room was so small and you could hear the next rooms tv all night.

My only complaint was the $27 plus tax per night fee for the garage was not made known before I arrived.. Felt like a surprise or hidden fee.

Everything at the hotel was fine. The area surrounding the hotel seemed to have too many homeless sleeping within a short distance making it uncomfortable when navigating the area on foot.

Outdated. The parking is terrible and expensive. Wasn’t worth the money I paid

It was clean and nice. BUT: The staff acted like the were court order to work there. I booked two nights, went to work the day after my first night and when I returned everything I’d left in the room was thrown away. Luckily they still had the trash bag. When I called the front desk the had no idea I had booked two nights until they looked it up. “Oh so you’re staying two night?” Well yeah that’s what I booked. I ordered from the restaurant for a pick order, when I went down to get it I told the bar tender I was there to get my order. She said ok and never went to get it or tell anyone else. I had to go to the front desk and they got the waiter to come over. He said they ran out of chicken and it wasn’t ready and for me to go back up to my room and they’d call me. No “sorry about the inconvenience” nothing. Totally not what I’m use to with a holiday inn. I won’t be going back.

We have a great time. The hotel is centrally located in the walking distance to the metro.

There is too much to type to describe how horrible this stay was for myself and my family. Long story short, we chose to drive home (2 1/2 hours away at midnight) instead of staying the second night we paid for. Staff was horrible, rude, and condescending. Upper management did amazing at compensating us for our trip but it will not be enough. We will never stay here again.

Had no hot water night we checked in. Staff was very friendly and helpful.

Stayed for One night for a concert we attended at the Toyota Center. 10 minute walk from the Hotel to the Toyota Center. Plenty of parking around the hotel. Various restaurants walking distance. Burger Theory, the Bar downstairs has pretty good burgers as the name implies. Overall a pleasant stay.

i like to go to houston to watch baseball, i changed hotels this last trip because where i stay was booked. I really liked the holiday inn downtown, i had a problem with my room and they moved me to a bigger suite, i thought the staff was very friendly and helpful, would recommend this hotel to anyone traveling to houston. i give them 5-stars on a scale to 4!!!!! thanks again for making my stay so enjoyable. richie zuber

Main St Houston TX

Hotel highlights

  • Walking distance to Toyota Center and Discovery Green
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Houston, Holiday Inn Houston Downtown, an IHG Hotel is a leisurely stroll from popular sights such as Toyota Center and Discovery Green. This 3-star hotel has 213 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

Holiday Inn Houston Downtown, an IHG Hotel's 213 air-conditioned rooms provide microwaves, coffee makers, and free newspapers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are other standard amenities.


Property features

Holiday Inn Houston Downtown, an IHG Hotel features a fitness center, free WiFi in public areas, and conference space. If you drive, self parking is USD 10 per night, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and a terrace.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility)

1 King Bed | Sleeps 2

Standard Room

1 Double Bed | 1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Transfer Shower)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Houston Downtown, an IHG Hotel

Everyone (16) Couples (4) Family (6)
5
Partner Couples

EASY CHECK IN AND, EASY PARKING , GREAT AND FRIENDLY STAFF

By , from HOUSTON on Nov 23, 2020

Review comment responded on Dec 7, 2020

Thank you for the positive review! We look forward to seeing you again soon!

4
Everyone

By on Dec 12, 2019

4
Family

False advertising about free parking. We were charged 30 dollars. Everything else very good.

By on Dec 11, 2019

4
Everyone

By on Dec 8, 2019

4
Everyone

Easy access to Metro terminus, trams in Main Street and 10 minute walk to central shopping precinct

By on Nov 11, 2019

Review comment responded on Nov 25, 2019

Thank you for your stay and comment , hope we may host you once again on your next visit to our city.

5
Everyone

By on Oct 4, 2019

Review comment responded on Oct 6, 2019

Thank you for the 5 star review! We are so happy you enjoyed your stay!!

2
Partner Couples Business Business

I reserved A king room and they wouldn’t give us one. My husband and I had to sleep in 2 separate full size beds. There was blood on the toilet seat. The room was so small and you could hear the next rooms tv all night.

By on Aug 14, 2019

Review comment responded on Aug 23, 2019

I am so sorry you had a negative experience. I hope the team was able to fix your issues. Please reach out to the hotel directly to discuss your concerns further.

4
Everyone

My only complaint was the $27 plus tax per night fee for the garage was not made known before I arrived.. Felt like a surprise or hidden fee.

By on Jul 8, 2019

Review comment responded on Aug 23, 2019

We are so sorry you were not aware of the fee. We do our best to make sure the information is highlighted in all areas including the parking area and websites. We will review the confirmation letters to make sure this is clear.

5
Family

Everything at the hotel was fine. The area surrounding the hotel seemed to have too many homeless sleeping within a short distance making it uncomfortable when navigating the area on foot.

By on Jun 27, 2019

Review comment responded on Aug 23, 2019

We understand our guest concerns and offer shuttle service from 7am to 10pm to local attractions.We also staff security. Unfortunately the homeless population is something we have to work around being in a large city.

1
Family

Outdated. The parking is terrible and expensive. Wasn’t worth the money I paid

By on Jun 17, 2019

Holiday Inn Houston Downtown, an IHG Hotel

1616 Main St, Houston, TX 77002
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