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Recent guest reviews

The bar had just closed and i had asked the bartender if he could still serve me 1 drink while i ate my food. He said no because he just closed. A whole 10-15 minutes later a woman walked up and asked if he could serve her a drink. He told her the same thing that he was closed. and then told her he would make an exception for her and served her a glass of wine right in front of me. worst customer service i ever experienced. when i confronted him he had no explanation for himself and was embarrassed and then said he could serve me. completely missed the point.

The location was perfect

Very nice hotel

Nice place to stay.

Everything in the property was excellent and met my expectations.

Location was great but the hotel room lacked drinking glass in the bath. Not even paper cups. No pictures on the walls. Realize it might have been because of the virus. I’ve machine was on 3rd floor I was on the 6th.

Not sure why, maybe the COVID, room has no shampoo, we asked front desk for the shampoo since check in but until the three days later check out, we had to use the soap bar. We were told there was no room service but would bring fresh towels daily, No fresh towels except the first day.

We stayed at this property during the recent winter storms. We were stranded in Houston on our way home. Even during this trying personal time, the staff we encountered were professional and helpful.

Very cute and clean hotel. The rooms were amazing.

Overall hotel quite good. Really close to Galleria mall.

The breakfast is very limited and they don’t provide any drinking water!

Sage Road Houston TX

Hotel highlights

  • Steps from Westheimer Rd
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in The Galleria, Hyatt Regency Houston/Galleria is adjacent to Westheimer Rd with other popular attractions like Richmond Avenue within a couple of miles (3 km). This 325-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. You can sip a beverage at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.


Rooms

All 325 air-conditioned accommodations feature a separate bedroom. Guests can expect free WiFi and 55-inch flat-screen TVs. Bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and coffee makers are also standard.


Property features

Guests of Hyatt Regency Houston/Galleria have access to an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 34.64 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include 7 meeting rooms, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed (Club Access)

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Hyatt Regency Houston/Galleria

Everyone (15) Couples (4) Family (7)
1
Family

The bar had just closed and i had asked the bartender if he could still serve me 1 drink while i ate my food. He said no because he just closed. A whole 10-15 minutes later a woman walked up and asked if he could serve her a drink. He told her the same thing that he was closed. and then told her he would make an exception for her and served her a glass of wine right in front of me. worst customer service i ever experienced. when i confronted him he had no explanation for himself and was embarrassed and then said he could serve me. completely missed the point.

By on Nov 3, 2021

5
Family Friends

The location was perfect

By , from San José on Oct 13, 2021

5
Everyone

By on Aug 30, 2021

5
Everyone

By on Aug 1, 2021

3
Everyone

By on Jul 21, 2021

4
Partner Couples

Very nice hotel

By on Jul 21, 2021

5
Business Business

Nice place to stay.

By on Jul 8, 2021

5
Business Business

Everything in the property was excellent and met my expectations.

By on Jun 24, 2021

3
Everyone

Location was great but the hotel room lacked drinking glass in the bath. Not even paper cups. No pictures on the walls. Realize it might have been because of the virus. I’ve machine was on 3rd floor I was on the 6th.

By on May 30, 2021

2
Partner Couples Business Business

Not sure why, maybe the COVID, room has no shampoo, we asked front desk for the shampoo since check in but until the three days later check out, we had to use the soap bar. We were told there was no room service but would bring fresh towels daily, No fresh towels except the first day.

By on May 13, 2021

Hyatt Regency Houston/Galleria

2626 Sage Road, Houston, TX 77056
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