Brook the front desk associate was wonderful and did a GREAT Job ensuring my daughter and 2 grandkids were accommodated easily and quick due to their Southwest Hobby plane misfortune.
There were not soaps or lotions, ice machine didn’t work.. shower handles were broke, not the experience I thought it would be
Good service
The hotel is a little older. The bathroom was nice in the room but the room itself is a little dated. Overall it was nice and I would stay again.
Like the free transportation to and from the airport
Respectful staff half of them were very understanding.
Our stay was amazing. Only issue is they had no extra roll of toilet paper in the room, we ran out and had to call for more. Other than that I give it a 2 thumbs up.
I've stayed here before and each time was great
Staff at check in was very friendly, the room was very clean and super comfy.
Hotel was close to airport, offered everything I needed.
Warm staff. I liked the courtesy of ride but I wish it could have been more available on weekend.
Bathroom was very dirty.. no attention to details.
The bed I slept in was caved in. must be REALLY old, I had 2 very uncomfortable nights. other than that, for a quick stay in hou @ hobby airport, just fine.
When I arrived at the hotel I was very please with the staff and how modern this hotel seemed. I ordered the King bed and they said they were sold out so they upgraded me to a suite. The suite however needed some work. The carpet was very dirty and had uneven bumps like it was very wore down. The room didn't smell the best. I was only there for one night so didn't bother to say anything.
Located in Southeast Houston, Houston Marriott South at Hobby Airport is 3.1 mi (4.9 km) from Almeda Mall and within a 10-minute drive of HCA Houston Healthcare Southeast. This 287-room, 3.5-star aparthotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.
Start your day off with buffet breakfast, available for a fee. Order from room service to satisfy your hunger without leaving your room, or explore the aparthotel and get a bite to eat at the onsite restaurant or coffee shop/cafe.
Each apartment is air-conditioned and has an array of amenities, including a washer/dryer, a sofa bed, and a coffee maker. Guests can expect to find 32-inch Smart TV with satellite channels and first-run movies, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include free newspapers, a phone, and an ironing board.
Houston Marriott South at Hobby Airport offers a 24-hour gym, a spa tub, and WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.
Brook the front desk associate was wonderful and did a GREAT Job ensuring my daughter and 2 grandkids were accommodated easily and quick due to their Southwest Hobby plane misfortune.
There were not soaps or lotions, ice machine didn’t work.. shower handles were broke, not the experience I thought it would be
Dear Leander, Thank you for sharing your thoughts. It is disappointing to see that you did not enjoy your time at our hotel. We apologize for any inconvenience you may have faced here and assure you that we will relay your comments to the respective teams to make improvements. We hope you will think of us again and give us a chance to treat you to a truer Marriott experience next time. Sincerely, Charles Watts General Manager
Good service
Dear marcel, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Charles Watts General Manager
The hotel is a little older. The bathroom was nice in the room but the room itself is a little dated. Overall it was nice and I would stay again.
Dear Anonymous, We're happy to hear from you. We value your feedback which highlights our successes and areas for improvement as it allows us to monitor and improve upon the guest experience. Please plan to visit us again the next time you travel to the area. Best, Charles Watts General Manager
Like the free transportation to and from the airport
Dear Anonymous, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Charles Watts General Manager
Respectful staff half of them were very understanding.
Dear Anonymous, Thank you for choosing to stay with us and for providing your valuable feedback. We hope to have the opportunity to deliver a flawless experience on a return visit. Sincerely, Charles Watts General Manager
Our stay was amazing. Only issue is they had no extra roll of toilet paper in the room, we ran out and had to call for more. Other than that I give it a 2 thumbs up.
Dear Anonymous, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Your comments, which highlight our successes and one area for improvement, are welcomed as they foster change for the better. We look forward to seeing you upon your return to the area! Best, Charles Watts General Manager
I've stayed here before and each time was great
Dear Anonymous, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Charles Watts General Manager
Dear Alexandra, I am glad that you had a five-star experience at our hotel and that Brook made such a lasting impression during your visit. I will pass your comments along to the entire staff to remind them that every one of us has the chance to help make someone's day brighter. Thank you for staying with us. Best, Charles Watts General Manager