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Recent guest reviews

I love the location and the amenities the hotel offered the staff was friendly

Bigger than avg 1 rm suite (no separate bedroom but offset so felt bigger. Roomy bathroom. Full kitchenette which wasn't expecting. Heat/cool wall unit old and noisy but worked. Fairly easy access to highways area attractions. Breakfast was free but rather limited, technically 2 entrees but really only 1 that was edible. Did not change menu between days. Coffee disappeared quickly given temps had dropped.

Didn't like: Some outlets did not work, floor uneven downstairs, need to replace weather-strips on doors, water on floor in one of the bathroom(seal need to be replaced).Like: location and workers, we would to go back to this location.

No dish soap, just a dishwasher tablet. No plastic laundry bags. Maybe I got spoiled by Hyatt House down the road but all these things came standard (during previous visits to Houston). Shower was dangerously hot. Was moved to a room that smelled of cigarettes. Had to move again. Liked that the parking was outside. Not as secure but not a hassle to leave.

great Place, an excellent option

During my short visit the facility was quiet, clean, friendly staff. Thank you. I will keep the facility in mind next time I am in town.

Joey was excellent at the front desk. Very customer service oriented employee. Would stay here again.

Very clean property, big clean suite with everything inside, confortable bed, very close, 2 min walk form restaurant ans big shopping mall.

I liked the room, staff was very friendly. Over all a great place to stay. I would stay again

The suite was bigger than what I expected. We really enjoyed our stay there.

Front desk personnel were very nice. Very clean. Only minor issue was elevator was very slow.

Real free breakfast daily. The few things i didnt like about my stay was that. The mattress wasn't comfortable, and we had sugar ants crawling around on the kitchen counter top.

Location is great! The room was clean. It was quiet. Breakfast bar was so good!

Property under construction. It seemed short staffed, didn’t get room cleaned after first day.

Hidalgo St Houston TX

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in The Galleria within a 5-minute walk of Richmond Avenue, Sonesta ES Suites Houston Galleria is within a 15-minute stroll of Westheimer Rd. This 3-star aparthotel has 93 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Free on-the-go breakfast is served each morning from 6:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Each apartment features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. An LCD TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and free local calls.


Property features

At Sonesta ES Suites Houston Galleria, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, a terrace, and laundry facilities.

Room options

Suite, 2 Bedrooms

2 King Beds | Sleeps 5

Studio, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 3

Suite, 2 Double Beds, Accessible (Hearing)

2 Double Beds | Sleeps 5

Suite, 1 Bedroom

2 Double Beds | Sleeps 6

Guest reviews for Sonesta ES Suites Houston Galleria

Everyone (28) Couples (15) Business (6) Family (13) Friends (3) Other (4)
3
Everyone

By on May 9, 2022

5
Partner Couples

I love the location and the amenities the hotel offered the staff was friendly

By on Jan 8, 2022

Review comment responded on Mar 7, 2022

Thank you for taking time to post a review concerning your stay with us. We hope to see you again soon.

5
Everyone

Bigger than avg 1 rm suite (no separate bedroom but offset so felt bigger. Roomy bathroom. Full kitchenette which wasn't expecting. Heat/cool wall unit old and noisy but worked. Fairly easy access to highways area attractions. Breakfast was free but rather limited, technically 2 entrees but really only 1 that was edible. Did not change menu between days. Coffee disappeared quickly given temps had dropped.

By on Jan 6, 2022

Review comment responded on Mar 7, 2022

Thank you for taking time to post a review concerning your stay with us. We apologize for not meeting your expectations. We will use the information provided to better our product. We hope to see you again soon.

3
Everyone

By on Dec 22, 2021

3
Partner Couples

Didn't like: Some outlets did not work, floor uneven downstairs, need to replace weather-strips on doors, water on floor in one of the bathroom(seal need to be replaced).Like: location and workers, we would to go back to this location.

By on Oct 1, 2021

2
Family with small children Business Business

No dish soap, just a dishwasher tablet. No plastic laundry bags. Maybe I got spoiled by Hyatt House down the road but all these things came standard (during previous visits to Houston). Shower was dangerously hot. Was moved to a room that smelled of cigarettes. Had to move again. Liked that the parking was outside. Not as secure but not a hassle to leave.

By on Sep 22, 2021

5
Business Business

great Place, an excellent option

By on Sep 2, 2021

5
Everyone

By on Apr 4, 2021

5
Everyone

During my short visit the facility was quiet, clean, friendly staff. Thank you. I will keep the facility in mind next time I am in town.

By on Mar 30, 2020

Review comment responded on May 6, 2020

Thank you for taking time to post a review. We hope to see you again soon. Regards, Sonesta

5
Family Family

Joey was excellent at the front desk. Very customer service oriented employee. Would stay here again.

By on Feb 10, 2020

Sonesta ES Suites Houston Galleria

5190 Hidalgo St, Houston, TX 77056
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