Great location and property is close to all we needed to do. All staff and cleanliness staff was attentive and friendly.
Very nice , I picked this property strictly for the access to direct shipping
They didn’t even make my room it was overall a terrible experience
I like the environment and the staff was great I didn’t like that they put me in a handicap room after I ask for a deluxe king
Property need to invest in new towels, the towels are dingy.
There was only one roll of toilet paper in the bathroom every night and we experienced difficulties accessing the internet every night.
Property was beautiful, staff offered us an upgrade since it was our anniversary. I feel like they should have had 2 robes in the room since the reservation was made for 2 adults.
Favorite hotel to stay that excellent in ever way and the most comfortable beds ever .
I liked it is attached to the Galleria. Otherwise watch out for the staff. Poor instructions on their portal and live. Parking staff can be lax and they charge for days i didn't stay. Both TVs in the suite were broken and had to bw fixed. One had to be changed. The hotel is too dark, escalator needs fixing. Westin can do better.
The mall was si close, and parking was ok coukd be a little better for guest.
Was ok not the best value. Stayed here before and the rooms are upgraded now and remodeled. Last day of the stay security bust up in the room at 6AM and says o sorry wrong room. Then around 7am they start setting up for event so staff talking from 7AM to about 1030AM. Very loud opening and closing doors, talking, and moving things in the hall way. Do not stay on floor 4.
It was a very nice room and the hotel wasn’t overly priced. Definitely will stay again.
It’s in a perfect location, close to a lot of things and located in the middle of mall. Beds are comfortable and loved the shower. Overall I loved it and would definitely stay again.
Located in The Galleria, The Westin Oaks Houston at the Galleria is a leisurely stroll from popular sights such as Gerald D. Hines Waterwall Park and River Oaks District. This 406-room, 4-star aparthotel has an outdoor pool along with a 24-hour gym and free self parking. It's connected to a shopping center in central Houston and also close to Highland Village and Uptown Park.
For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11:00 AM. At the end of the day, the bar/lounge is a great place to grab a drink.
Each apartment has an array of amenities, including a refrigerator, a coffee maker, and free newspapers. Guests can expect to find WiFi and a 55-inch Smart TV with cable channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a laptop-compatible safe, a phone, and an ironing board.
At The Westin Oaks Houston at the Galleria, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include conference space, express check-in, and express check-out.
Great location and property is close to all we needed to do. All staff and cleanliness staff was attentive and friendly.
Very nice , I picked this property strictly for the access to direct shipping
Hi Mercedes, thank you for your feedback. We are happy our amenities were accommodating for your during your stay. Sincerely, Carolina
They didn’t even make my room it was overall a terrible experience
I like the environment and the staff was great I didn’t like that they put me in a handicap room after I ask for a deluxe king
Property need to invest in new towels, the towels are dingy.
There was only one roll of toilet paper in the bathroom every night and we experienced difficulties accessing the internet every night.
Property was beautiful, staff offered us an upgrade since it was our anniversary. I feel like they should have had 2 robes in the room since the reservation was made for 2 adults.
Hello, Samuel! Thank you for sharing your experience while staying at our hotel! Our staff works hard to make your experience exceptional, so it is wonderful to hear that you were satisfied. We are grateful for your perfect rating! Sincerely, Julie - Marketing Coordinator