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The Westin Oaks Houston at the Galleria

4.0 out of 5.0
Overview Reviews Amenities & Policies
5011 Westheimer Road, Houston, TX
1-844-663-2269
4.0
out of 5
"Good!"
See all 63 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

Property was beautiful, staff offered us an upgrade since it was our anniversary. I feel like they should have had 2 robes in the room since the reservation was made for 2 adults.

Favorite hotel to stay that excellent in ever way and the most comfortable beds ever .

I liked it is attached to the Galleria. Otherwise watch out for the staff. Poor instructions on their portal and live. Parking staff can be lax and they charge for days i didn't stay. Both TVs in the suite were broken and had to bw fixed. One had to be changed. The hotel is too dark, escalator needs fixing. Westin can do better.

The mall was si close, and parking was ok coukd be a little better for guest.

Was ok not the best value. Stayed here before and the rooms are upgraded now and remodeled. Last day of the stay security bust up in the room at 6AM and says o sorry wrong room. Then around 7am they start setting up for event so staff talking from 7AM to about 1030AM. Very loud opening and closing doors, talking, and moving things in the hall way. Do not stay on floor 4.

It was a very nice room and the hotel wasn’t overly priced. Definitely will stay again.

It’s in a perfect location, close to a lot of things and located in the middle of mall. Beds are comfortable and loved the shower. Overall I loved it and would definitely stay again.

Excellent hotel attached to a MALL. I was able to borrow workout clothes/shoes to use facilities. Free water.

Everything about this hotel (cleanliness, location, free parking!) worked for us. The only downside was the lackluster pool. It’s big and clean and refreshing in the Houston heat but the pool deck is painted such a sad color and there’s no decor other than the lounge chairs. I didn’t spend my days at the pool but I’m any case this hotel is a fantastic deal for everything else it offers. Who goes to Houston to sit by the pool all day anyway?

Excelent services and excelent comfort, but the parking was poor

Stay was excellent staff was great. Construction noise started about 8am but that was expected as we requested a room on a floor that was being renovated. Parking is ridiculous came to $42 Obitz stayed parking was free but the free parking is mall parking which there is never any open. Even if it was I would not leave my car in a unattended parking lot over night.

Very nice to not have to hassel with parking as it was connected to Galleria

Excelente Location,negar to many restaurantes and shops

Very spacious rooms, great linens, quiet, and nice staff. I would stay here again.

The prices at the restaurant were over the top and terrible service.

Very nice experience. Free parking below was a bonus. Great amenities, pity I didn’t have time to enjoy them,especially the gym and pool.

5011 Westheimer Road Houston TX

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in The Galleria, The Westin Oaks Houston at the Galleria is a leisurely stroll from popular sights such as Gerald D. Hines Waterwall Park and River Oaks District. This 406-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour health club. It's connected to a shopping center in central Houston and also close to Highland Village and Uptown Park.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with full breakfast, available for a fee from 6:00 AM to 11:00 AM.


Rooms

Guests can expect to find WiFi and 55-inch a Smart TV with cable channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a refrigerator, a coffee maker, and free newspapers.


Property features

At The Westin Oaks Houston at the Galleria, guests enjoy features like an outdoor pool, a 24-hour health club, and free WiFi in public areas. Onsite parking is available, both free self and paid valet parking (USD 39.00 per night)—also useful is a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, express check-in, and express check-out.

Room options

Traditional Room, 1 King Bed

King 1 | Sleeps 3
$149* Per night/room Oct 18 - Oct 19

Executive Room, Accessible, Corner

King 2 | Sleeps 4

Executive Room, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Executive Suite, 1 Bedroom (SW-M)

King 1 | Sleeps 3

Deluxe Suite, 1 Bedroom (SW-M)

King 1 | Sleeps 3

Guest reviews for The Westin Oaks Houston at the Galleria

Everyone (24) Business (5) Couples (14) Family (16) Friends (3) Other (3)
4
Families

Property was beautiful, staff offered us an upgrade since it was our anniversary. I feel like they should have had 2 robes in the room since the reservation was made for 2 adults.

By on Sep 2, 2019

5
Families

Favorite hotel to stay that excellent in ever way and the most comfortable beds ever .

By on Jul 31, 2019

5
Everyone

By on Jun 4, 2019

4
Everyone

By on May 23, 2019

2
Families Families

I liked it is attached to the Galleria. Otherwise watch out for the staff. Poor instructions on their portal and live. Parking staff can be lax and they charge for days i didn't stay. Both TVs in the suite were broken and had to bw fixed. One had to be changed. The hotel is too dark, escalator needs fixing. Westin can do better.

By on Apr 22, 2019

5
Families Families

The mall was si close, and parking was ok coukd be a little better for guest.

By , from Dallas, us on Apr 12, 2019

5
Everyone

By on Feb 23, 2019

5
Everyone

By on Nov 26, 2018

3
Everyone

Was ok not the best value. Stayed here before and the rooms are upgraded now and remodeled. Last day of the stay security bust up in the room at 6AM and says o sorry wrong room. Then around 7am they start setting up for event so staff talking from 7AM to about 1030AM. Very loud opening and closing doors, talking, and moving things in the hall way. Do not stay on floor 4.

By , from Tennessee on Nov 14, 2018

5
Everyone

It was a very nice room and the hotel wasn’t overly priced. Definitely will stay again.

By on Sep 22, 2018

The Westin Oaks Houston at the Galleria

5011 Westheimer Road, Houston, TX 77056
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.