They didn’t even make my room it was overall a terrible experience
I like the environment and the staff was great I didn’t like that they put me in a handicap room after I ask for a deluxe king
Property need to invest in new towels, the towels are dingy.
There was only one roll of toilet paper in the bathroom every night and we experienced difficulties accessing the internet every night.
Property was beautiful, staff offered us an upgrade since it was our anniversary. I feel like they should have had 2 robes in the room since the reservation was made for 2 adults.
Favorite hotel to stay that excellent in ever way and the most comfortable beds ever .
I liked it is attached to the Galleria. Otherwise watch out for the staff. Poor instructions on their portal and live. Parking staff can be lax and they charge for days i didn't stay. Both TVs in the suite were broken and had to bw fixed. One had to be changed. The hotel is too dark, escalator needs fixing. Westin can do better.
The mall was si close, and parking was ok coukd be a little better for guest.
Was ok not the best value. Stayed here before and the rooms are upgraded now and remodeled. Last day of the stay security bust up in the room at 6AM and says o sorry wrong room. Then around 7am they start setting up for event so staff talking from 7AM to about 1030AM. Very loud opening and closing doors, talking, and moving things in the hall way. Do not stay on floor 4.
It was a very nice room and the hotel wasn’t overly priced. Definitely will stay again.
It’s in a perfect location, close to a lot of things and located in the middle of mall. Beds are comfortable and loved the shower. Overall I loved it and would definitely stay again.
Excellent hotel attached to a MALL. I was able to borrow workout clothes/shoes to use facilities. Free water.
Everything about this hotel (cleanliness, location, free parking!) worked for us. The only downside was the lackluster pool. It’s big and clean and refreshing in the Houston heat but the pool deck is painted such a sad color and there’s no decor other than the lounge chairs. I didn’t spend my days at the pool but I’m any case this hotel is a fantastic deal for everything else it offers. Who goes to Houston to sit by the pool all day anyway?
Located in The Galleria, The Westin Oaks Houston at the Galleria is a leisurely stroll from popular sights such as Gerald D. Hines Waterwall Park and River Oaks District. This 406-room, 4-star hotel has an outdoor pool along with a 24-hour health club and free self parking. It's connected to a shopping center in central Houston and also close to Highland Village and Uptown Park.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Full breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.
The 406 rooms have an array of amenities, including refrigerators, coffee makers, and free newspapers. Guests can expect to find WiFi and 55-inch Smart TVs with cable channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes, phones, and ironing boards are also available.
At The Westin Oaks Houston at the Galleria, guests enjoy an outdoor pool, a 24-hour health club, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. Additional amenities include conference space, express check-in, and express check-out.
They didn’t even make my room it was overall a terrible experience
I like the environment and the staff was great I didn’t like that they put me in a handicap room after I ask for a deluxe king
Property need to invest in new towels, the towels are dingy.
There was only one roll of toilet paper in the bathroom every night and we experienced difficulties accessing the internet every night.
Property was beautiful, staff offered us an upgrade since it was our anniversary. I feel like they should have had 2 robes in the room since the reservation was made for 2 adults.
Favorite hotel to stay that excellent in ever way and the most comfortable beds ever .
